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Compare Incident IQ and OpenEduCat 
Featured Products
At a Glance
Market Segments
Mid-Market (51.2% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
No pricing available
Starting at $444.00 25 Users Included Per Year
Incident IQ
Star Rating
(218)4.6 out of 5
Market Segments
Mid-Market (51.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQOpenEduCat
Star Rating
(140)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $444.00 25 Users Included Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that OpenEduCat excels in providing a modular and flexible ERP system, allowing institutions to tailor their academic and administrative processes effectively. Users appreciate its ability to automate admissions and course management, which significantly reduces administrative workload.
- Users say that Incident IQ offers a strong collaborative environment, particularly with its ticketing system. The ability to attach documentation to tickets and customize predefined fields enhances workflow efficiency, making it a valuable tool for teams needing to manage support requests effectively.
- Reviewers mention that OpenEduCat's user-friendly interface is a standout feature, making it easier for staff to navigate and utilize the system. This ease of use is complemented by a quick implementation process, which users find beneficial for minimizing downtime during onboarding.
- According to verified reviews, Incident IQ shines in its integration of ticketing and asset management systems, which helps departments streamline processes and reduce human error through automation. This feature is particularly praised for enhancing operational efficiency.
- G2 reviewers highlight that OpenEduCat's cost-effective open-source pricing model is a significant advantage for small businesses, allowing them to access robust educational management tools without breaking the bank. This affordability, combined with its scalability, makes it an attractive option for growing institutions.
- Users note that while Incident IQ has a solid support quality rating, OpenEduCat's overall satisfaction metrics indicate a more favorable user experience. Reviewers appreciate the ongoing product direction and improvements in OpenEduCat, suggesting a commitment to evolving with user needs.
Pricing
Entry-Level Pricing
Incident IQ
No pricing availableOpenEduCat
One Year
Starting at $444.00
25 Users Included Per Year
- Core App
- Standard Email Support
- Documentation
Free Trial
Incident IQ
No trial information availableOpenEduCat
Free Trial is available
Ratings
Meets Requirements
9.0
202
9.3
121
Ease of Use
8.9
204
9.0
121
Ease of Setup
8.9
99
9.2
117
Ease of Admin
9.0
105
8.9
93
Quality of Support
9.1
185
9.0
116
Has the product been a good partner in doing business?
9.4
101
8.9
90
Product Direction (% positive)
9.4
199
9.6
114
Features by Category
Ticket and Case Management
8.8
91
Not enough data
8.8
91
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Not enough data
Generative AI
7.8
26
Not enough data
7.8
26
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.0
63
Not enough data
8.7
79
Not enough data
8.6
83
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Not enough data
Functionality
Not enough data
8.8
35
Not enough data
8.5
32
Not enough data
8.9
37
Not enough data
8.8
40
Not enough data
8.8
36
Not enough data
8.7
36
Not enough data
8.8
38
Not enough data
8.4
34
Not enough data
8.7
33
Not enough data
9.0
36
Data Management
Not enough data
8.7
40
Not enough data
8.8
34
Not enough data
8.8
34
Agentic AI - Admissions and Enrollment Management
Not enough data
10.0
6
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.3
32
Not enough data
Feature Not Available
Not enough data
9.0
32
Platform Additional Functionality
Not enough data
9.5
30
Not enough data
9.3
30
Not enough data
9.4
30
Platform Data
Not enough data
9.4
31
Not enough data
9.2
32
Not enough data
9.1
31
Not enough data
9.1
31
Not enough data
9.1
30
Agentic AI - K-12 Student Information Systems
Not enough data
10.0
11
Asset Inventory
9.2
95
Not enough data
8.7
72
Not enough data
8.6
65
Not enough data
8.5
77
Not enough data
8.7
74
Not enough data
Generative AI
8.1
26
Not enough data
8.1
26
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
89
Not enough data
8.7
74
Not enough data
8.4
55
Not enough data
8.9
87
Not enough data
Integrations
Not enough data
9.3
60
Not enough data
9.4
63
Not enough data
9.3
63
Core Modules
Not enough data
9.4
63
Not enough data
9.3
63
Not enough data
9.3
63
Reporting
Not enough data
9.2
63
Not enough data
9.0
62
Financial management
Not enough data
8.7
21
Not enough data
8.6
22
Not enough data
8.3
21
Billing
Not enough data
8.3
21
Not enough data
8.6
22
Reporting
Not enough data
8.8
23
Not enough data
8.8
22
Agentic AI - Student Information Systems (SIS)
Not enough data
Not enough data
Agentic AI - Education ERP
Not enough data
Not enough data
Incident Management
9.0
119
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Not enough data
Reporting
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Not enough data
Access & Usability
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Incident IQ and OpenEduCat are categorized as School Management
Unique Categories
OpenEduCat is categorized as Education Finance Software, Education ERP Suites, Admissions and Enrollment Management, and K-12 Student Information Systems
Reviews
Reviewers' Company Size
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OpenEduCat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
38.6%
Information Technology and Services
22.8%
Education Management
21.4%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Education Management
33.1%
Higher Education
11.5%
Information Technology and Services
8.5%
Primary/Secondary Education
7.7%
E-Learning
4.6%
Other
34.6%
Alternatives
Discussions
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
Can you bundle some module dependencies together? :)
2 Comments
PP
current module dependencies are kept in a way that you can separately use apps as much independently as needed. Read more
how can i do demo from my clients?
1 Comment
Official Response from OpenEduCat
You can generate the OpenEduCat trial demo here: https://openeducat.org/demo and give the demo to your clients. If you want, we can also extend the demo...Read more
OpenEduCat has no more discussions with answers
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