Compare Incident IQ and Lansweeper 
Featured Products
At a Glance
Market Segments
Mid-Market (51.8% of reviews)
Mid-Market (64.5% of reviews)
Entry-Level Pricing
No pricing available
Free 0 per asset
Incident IQ
Star Rating
(221)4.6 out of 5
Market Segments
Mid-Market (51.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Incident IQLansweeper
Star Rating
(64)4.4 out of 5
Market Segments
Mid-Market (64.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free 0 per asset
Browse all 4 pricing plansIncident IQ vs Lansweeper
When assessing the two solutions, reviewers found Incident IQ easier to use and do business with overall. However, reviewers preferred the ease of set up with Lansweeper, along with administration.
- Reviewers felt that Lansweeper meets the needs of their business better than Incident IQ.
- When comparing quality of ongoing product support, reviewers felt that Incident IQ is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Incident IQ over Lansweeper.
Pricing
Entry-Level Pricing
Incident IQ
No pricing availableLansweeper
Free
Free
0 per asset
Perfect for home and small networks that have less than 100 assets.
- Asset Discovery & Inventory
- Includes 100 assets
- Unlimited User Seats
Free Trial
Incident IQ
No trial information availableLansweeper
Free Trial is available
Ratings
Meets Requirements
9.0
203
9.2
51
Ease of Use
8.9
205
8.7
52
Ease of Setup
8.8
100
8.9
48
Ease of Admin
8.9
106
9.0
45
Quality of Support
9.1
185
8.8
39
Has the product been a good partner in doing business?
9.3
102
9.2
37
Product Direction (% positive)
9.3
200
8.6
49
Features by Category
Ticket and Case Management
8.8
92
Not enough data
8.8
92
Not enough data
8.9
92
Not enough data
8.9
83
Not enough data
8.7
66
Not enough data
9.0
91
Not enough data
9.0
89
Not enough data
8.8
75
Not enough data
Generative AI
7.8
26
Not enough data
7.8
26
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
8.7
81
Not enough data
8.6
74
Not enough data
7.9
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
8.0
63
Not enough data
8.7
79
Not enough data
8.6
84
Not enough data
9.0
84
Not enough data
8.5
80
Not enough data
8.9
84
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
HR Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
9.2
95
9.6
20
8.7
72
9.8
16
8.6
65
8.7
10
8.5
77
7.4
9
8.7
74
9.3
16
Generative AI
8.1
26
Not enough data
8.1
26
Not enough data
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
89
9.0
18
8.7
74
Feature Not Available
8.4
55
8.3
9
8.9
87
8.5
11
Incident Management
9.0
120
Not enough data
8.9
111
Not enough data
8.9
121
Not enough data
8.4
114
Not enough data
8.4
108
Not enough data
Reporting
8.9
119
Not enough data
8.7
103
Not enough data
8.5
90
Not enough data
Access & Usability
8.0
104
Not enough data
8.5
106
Not enough data
8.6
103
Not enough data
8.6
89
Not enough data
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Incident IQ and Lansweeper are categorized as IT Asset Management
Unique Categories
Lansweeper has no unique categories
Reviews
Reviewers' Company Size
Incident IQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Lansweeper
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Primary/Secondary Education
38.4%
Information Technology and Services
22.7%
Education Management
21.8%
Computer Software
2.3%
Telecommunications
1.9%
Other
13.0%
Information Technology and Services
12.7%
Hospital & Health Care
6.3%
Logistics and Supply Chain
6.3%
Hospitality
4.8%
Financial Services
3.2%
Other
66.7%
Alternatives
Discussions
How are you priced?
2 Comments
Official Response from Incident IQ
Incident IQ is priced based on student enrollment, creating a price point that is accessible for districts of all sizes. Read more
Do you integrate with single sign-on providers?
2 Comments
Official Response from Incident IQ
Yes. Incident IQ currently integrates with Google SSO, Azure, and Microsoft Local AD. Integrations with further SSO providers will be released in the near...Read more
Do you have a mobile app?
1 Comment
Official Response from Incident IQ
Yes. Incident IQ features a native mobile app, built for iOS and Android. Read more
Is Lansweeper safe?
2 Comments
NS
Define safe. It's only as safe as you configure it. Being that the software primarly is on-prem, security is in your hands. The Lansweeper Cloud Site, that...Read more
Lansweeper has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
