Compare Inbenta vs livepro Knowledge Management

See this
comparison of Inbenta vs. livepro Knowledge Management
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. livepro Knowledge Management rates 4.9/5 stars with 26 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Inbenta
Free Trial
livepro Knowledge Management
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.6
Ease of Use
Ease of Use
8.5
9.6
Ease of Setup
Ease of Setup
9.1
9.1
Ease of Admin
Ease of Admin
8.3
8.6
Quality of Support
Quality of Support
9.4
9.7
Ease of Doing Business With
Ease of Doing Business With
9.8
10.0
Product Direction (% positive)
Product Direction (% positive)
9.0
9.5
Meets Requirements
Inbenta
8.2
livepro Knowledge Management
9.6
Ease of Use
Inbenta
8.5
livepro Knowledge Management
9.6
Ease of Setup
Inbenta
9.1
livepro Knowledge Management
9.1
Ease of Admin
Inbenta
8.3
livepro Knowledge Management
8.6
Quality of Support
Inbenta
9.4
livepro Knowledge Management
9.7
Ease of Doing Business With
Inbenta
9.8
livepro Knowledge Management
10.0
Product Direction (% positive)
Inbenta
9.0
livepro Knowledge Management
9.5

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Searchable Articles
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Community Forums
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Interaction
Web Portals
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Forum to Reponse
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Tickets and Tagging
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available
Live Chat
Inbenta
Not enough data available
livepro Knowledge Management
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
57.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
38.5%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
livepro Knowledge Management
Small-Business
3.8%
Mid-Market
57.7%
Enterprise
38.5%

Reviewers' Industry

 
Internet
41.7%
Government Administration
23.1%
 
Information Technology and Services
33.3%
Financial Services
23.1%
 
Computer Software
16.7%
Medical Practice
15.4%
 
Government Administration
8.3%
Insurance
7.7%
 
Information Technology and Services
7.7%
 
Other
0.0%
Other
23.1%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
livepro Knowledge Management
Government Administration
23.1%
Financial Services
23.1%
Medical Practice
15.4%
Insurance
7.7%
Information Technology and Services
7.7%
Other
23.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Susie M.
Executive Sponsor in Insurance

Keeps our staff and customers engaged by giving them the answer they need quickly

Most Helpful Critical Review
Most Helpful Critical Review
Joel S.
Administrator

They still seem relatively young as a company/platform, and the admin back end is not super sexy and intuitive out of the box. That said, they are very open to suggestions for improvement and development to suit our needs (as well as always available for...

Susie M.
Executive Sponsor

I would like some more user data to be uploaded through the automatic user creation process.

 
Inbenta
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Most Helpful Critical Review
Joel S.
Administrator

They still seem relatively young as a company/platform, and the admin back end is not super sexy and intuitive out of the box. That said, they are very open to suggestions for improvement and development to suit our needs (as well as always available for...

livepro Knowledge Management
Most Helpful Favorable Review
Susie M.
Executive Sponsor in Insurance

Keeps our staff and customers engaged by giving them the answer they need quickly

Most Helpful Critical Review
Susie M.
Executive Sponsor

I would like some more user data to be uploaded through the automatic user creation process.

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livepro Knowledge Management
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