Compare Inbenta, KnowledgeOwl, and Google Enterprise Search

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
Inbenta
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable
Google Enterprise Search
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.0
8.8
Ease of Use
Ease of Use
8.5
9.0
8.7
Ease of Setup
Ease of Setup
9.1
8.9
7.0
Ease of Admin
Ease of Admin
8.3
8.9
7.3
Quality of Support
Quality of Support
9.4
9.6
8.0
Ease of Doing Business With
Ease of Doing Business With
9.8
9.6
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.0
9.3
7.8
Meets Requirements
Inbenta
8.2
KnowledgeOwl
9.0
Google Enterprise Search
8.8
Ease of Use
Inbenta
8.5
KnowledgeOwl
9.0
Google Enterprise Search
8.7
Ease of Setup
Inbenta
9.1
KnowledgeOwl
8.9
Google Enterprise Search
7.0
Ease of Admin
Inbenta
8.3
KnowledgeOwl
8.9
Google Enterprise Search
7.3
Quality of Support
Inbenta
9.4
KnowledgeOwl
9.6
Google Enterprise Search
8.0
Ease of Doing Business With
Inbenta
9.8
KnowledgeOwl
9.6
Google Enterprise Search
Not enough data available
Product Direction (% positive)
Inbenta
9.0
KnowledgeOwl
9.3
Google Enterprise Search
7.8

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
30.4%
38.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
43.5%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
26.1%
46.2%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
KnowledgeOwl
Small-Business
30.4%
Mid-Market
43.5%
Enterprise
26.1%
Google Enterprise Search
Small-Business
38.5%
Mid-Market
15.4%
Enterprise
46.2%

Reviewers' Industry

 
Internet
41.7%
Computer Software
22.2%
Information Technology and Services
30.0%
 
Information Technology and Services
33.3%
Internet
8.3%
Telecommunications
10.0%
 
Computer Software
16.7%
Information Technology and Services
8.3%
Management Consulting
10.0%
 
Government Administration
8.3%
Education Management
8.3%
Consumer Services
10.0%
 
Non-Profit Organization Management
6.9%
Research
5.0%
 
Other
0.0%
Other
45.8%
Other
35.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
KnowledgeOwl
Computer Software
22.2%
Internet
8.3%
Information Technology and Services
8.3%
Education Management
8.3%
Non-Profit Organization Management
6.9%
Other
45.8%
Google Enterprise Search
Information Technology and Services
30.0%
Telecommunications
10.0%
Management Consulting
10.0%
Consumer Services
10.0%
Research
5.0%
Other
35.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Jeffery G.
Administrator

I like that I am able to update the information needed by our employees as I get it. The program is very intuitive to use and take little time to learn. You do not need mad computer or HTLM skills to run the program. It is great to have customer service...

G2 User in Information Technology and Services

Best search algorithm in the market. Results are displayed in a user-friendly manner. Accuracy of search results and context matching is quite good.

Most Helpful Critical Review
Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

Avi R.
Consultant in Information Technology and Services

Some results just not ranked properly, most external functions depended on running open-source servers on other machines, filters very limited compared to proper faceted search results

 
Inbenta
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

KnowledgeOwl
Most Helpful Favorable Review
Jeffery G.
Administrator

I like that I am able to update the information needed by our employees as I get it. The program is very intuitive to use and take little time to learn. You do not need mad computer or HTLM skills to run the program. It is great to have customer service...

Most Helpful Critical Review
Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

Google Enterprise Search
Most Helpful Favorable Review
G2 User in Information Technology and Services

Best search algorithm in the market. Results are displayed in a user-friendly manner. Accuracy of search results and context matching is quite good.

Most Helpful Critical Review
Avi R.
Consultant in Information Technology and Services

Some results just not ranked properly, most external functions depended on running open-source servers on other machines, filters very limited compared to proper faceted search results

Screenshots

 
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Google Enterprise Search
No screenshots provided
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