Compare Inbenta vs KnowledgeOwl
See this
comparison of Inbenta vs. KnowledgeOwl
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. KnowledgeOwl rates 4.5/5 stars with 69 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial
Free Trial Unavailable
Inbenta
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.0
Ease of Use
Ease of Use
8.5
9.0
Ease of Setup
Ease of Setup
9.1
8.9
Ease of Admin
Ease of Admin
8.3
8.9
Quality of Support
Quality of Support
9.4
9.6
Ease of Doing Business With
Ease of Doing Business With
9.8
9.6
Product Direction (% positive)
Product Direction (% positive)
9.0
9.3
Meets Requirements
Inbenta
8.2
KnowledgeOwl
9.0
Ease of Use
Inbenta
8.5
KnowledgeOwl
9.0
Ease of Setup
Inbenta
9.1
KnowledgeOwl
8.9
Ease of Admin
Inbenta
8.3
KnowledgeOwl
8.9
Quality of Support
Inbenta
9.4
KnowledgeOwl
9.6
Ease of Doing Business With
Inbenta
9.8
KnowledgeOwl
9.6
Product Direction (% positive)
Inbenta
9.0
KnowledgeOwl
9.3

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
KnowledgeOwl
9.0
Searchable Articles
Inbenta
Not enough data available
KnowledgeOwl
8.7
Community Forums
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available
Interaction
Web Portals
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available
Forum to Reponse
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available
Tickets and Tagging
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available
Live Chat
Inbenta
Not enough data available
KnowledgeOwl
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
30.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
43.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
26.1%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
KnowledgeOwl
Small-Business
30.4%
Mid-Market
43.5%
Enterprise
26.1%

Reviewers' Industry

 
Internet
41.7%
Computer Software
22.2%
 
Information Technology and Services
33.3%
Internet
8.3%
 
Computer Software
16.7%
Information Technology and Services
8.3%
 
Government Administration
8.3%
Education Management
8.3%
 
Non-Profit Organization Management
6.9%
 
Other
0.0%
Other
45.8%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
KnowledgeOwl
Computer Software
22.2%
Internet
8.3%
Information Technology and Services
8.3%
Education Management
8.3%
Non-Profit Organization Management
6.9%
Other
45.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

Anna H.
User in Marketing and Advertising

It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
Inbenta
Most Helpful Favorable Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content.

KnowledgeOwl
Most Helpful Favorable Review
Anna H.
User in Marketing and Advertising

It enables us to easily communicate and direct employees to one single source for all of our learning and documentation. It streamlines what would otherwise be a very complicated process.

Most Helpful Critical Review
G2 User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

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