Compare Inbenta vs Kapiche

See this
comparison of Inbenta vs. Kapiche
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Kapiche rates 4.7/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial
Free Trial Unavailable
Inbenta
Free Trial
Kapiche
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.2
9.0
Ease of Use
Ease of Use
8.5
8.7
Ease of Setup
Ease of Setup
9.1
Not enough data available
Ease of Admin
Ease of Admin
8.3
Not enough data available
Quality of Support
Quality of Support
9.4
10.0
Ease of Doing Business With
Ease of Doing Business With
9.8
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.0
7.7
Meets Requirements
Inbenta
8.2
Kapiche
9.0
Ease of Use
Inbenta
8.5
Kapiche
8.7
Ease of Setup
Inbenta
9.1
Kapiche
Not enough data available
Ease of Admin
Inbenta
8.3
Kapiche
Not enough data available
Quality of Support
Inbenta
9.4
Kapiche
10.0
Ease of Doing Business With
Inbenta
9.8
Kapiche
Not enough data available
Product Direction (% positive)
Inbenta
9.0
Kapiche
7.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
60.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
20.0%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Kapiche
Small-Business
20.0%
Mid-Market
60.0%
Enterprise
20.0%

Reviewers' Industry

 
Internet
41.7%
Transportation/Trucking/Railroad
40.0%
 
Information Technology and Services
33.3%
Performing Arts
20.0%
 
Computer Software
16.7%
Market Research
20.0%
 
Government Administration
8.3%
Financial Services
20.0%
 
 
Other
0.0%
Other
0.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Kapiche
Transportation/Trucking/Railroad
40.0%
Performing Arts
20.0%
Market Research
20.0%
Financial Services
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Yamil Enrique C.
Administrator in Airlines/Aviation

Kapiche has been very helpful and they develop the product according to customer's requirements. It has saved me lots of time in data preparation for my analysis.

Most Helpful Critical Review
Most Helpful Critical Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I dislike the fact that some of our commonly used words are difficult to configure in the Inbenta linguistic database.

Mark H.
User

While there is a lot to like about Kapiche, here are a few of the limitation with the product from my experience. While the time-series tracking of specific keywords / concepts works well, this feature will most benefit high-involvement industries where...

 
Inbenta
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Most Helpful Critical Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I dislike the fact that some of our commonly used words are difficult to configure in the Inbenta linguistic database.

Kapiche
Most Helpful Favorable Review
Yamil Enrique C.
Administrator in Airlines/Aviation

Kapiche has been very helpful and they develop the product according to customer's requirements. It has saved me lots of time in data preparation for my analysis.

Most Helpful Critical Review
Mark H.
User

While there is a lot to like about Kapiche, here are a few of the limitation with the product from my experience. While the time-series tracking of specific keywords / concepts works well, this feature will most benefit high-involvement industries where...

Screenshots

 
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Downloads

Inbenta
No downloads provided
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