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Compare Inbenta, Inline Manual, and Whatfix

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial
Free Trial
Free Trial
Inbenta
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Whatfix
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.6
8.9
Ease of Use
Ease of Use
8.5
7.5
8.9
Ease of Setup
Ease of Setup
9.1
8.0
8.1
Ease of Admin
Ease of Admin
8.3
8.3
8.3
Quality of Support
Quality of Support
9.4
9.7
9.9
Ease of Doing Business With
Ease of Doing Business With
9.8
9.7
9.3
Product Direction (% positive)
Product Direction (% positive)
9.0
10.0
9.7
Meets Requirements
Inbenta
8.2
Inline Manual
8.6
Whatfix
8.9
Ease of Use
Inbenta
8.5
Inline Manual
7.5
Whatfix
8.9
Ease of Setup
Inbenta
9.1
Inline Manual
8.0
Whatfix
8.1
Ease of Admin
Inbenta
8.3
Inline Manual
8.3
Whatfix
8.3
Quality of Support
Inbenta
9.4
Inline Manual
9.7
Whatfix
9.9
Ease of Doing Business With
Inbenta
9.8
Inline Manual
9.7
Whatfix
9.3
Product Direction (% positive)
Inbenta
9.0
Inline Manual
10.0
Whatfix
9.7

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.0
Searchable Articles
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.0
Community Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
8.6
Interaction
Web Portals
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
9.6
Forum to Reponse
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0
Tickets and Tagging
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0
Live Chat
Inbenta
Not enough data available
Inline Manual
Not enough data available
Whatfix
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
50.0%
41.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
33.3%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
16.7%
23.9%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Whatfix
Small-Business
41.3%
Mid-Market
34.8%
Enterprise
23.9%

Reviewers' Industry

 
Internet
41.7%
Computer Software
42.9%
Computer Software
28.1%
 
Information Technology and Services
33.3%
Marketing and Advertising
14.3%
Information Technology and Services
17.5%
 
Computer Software
16.7%
Investment Management
14.3%
Consumer Goods
8.8%
 
Government Administration
8.3%
Health, Wellness and Fitness
14.3%
Internet
7.0%
 
Financial Services
14.3%
Telecommunications
3.5%
 
Other
0.0%
Other
0.0%
Other
35.1%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Whatfix
Computer Software
28.1%
Information Technology and Services
17.5%
Consumer Goods
8.8%
Internet
7.0%
Telecommunications
3.5%
Other
35.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

G2 User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Iziar R.
Administrator

This application is really easy to use for you and your clients. Since we created a platform with so much content in TravelContact, Whatfix helps our customers know every detail we offer. Now our clients, such as travel advisors, agencies, DMC have two...

Most Helpful Critical Review
Most Helpful Critical Review
Larisa M.
Administrator in Computer Software

I would like to be able to create aliases/keyword matches myself rather than rely on their linguistic team to do it. Also, it's not intuitive that the auto-complete search and the full search use different algorithms and will present different results in...

G2 User

Would like to be able to select multiple elements on the same page when creating walkthroughs

 
Inbenta
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Most Helpful Critical Review
Larisa M.
Administrator in Computer Software

I would like to be able to create aliases/keyword matches myself rather than rely on their linguistic team to do it. Also, it's not intuitive that the auto-complete search and the full search use different algorithms and will present different results in...

Inline Manual
Most Helpful Favorable Review
G2 User in Investment Management

Very fast developing product with new and new features all the time. It helped a lot to create a best user experience for our customers, although we have a slow onboarding process.

Whatfix
Most Helpful Favorable Review
Iziar R.
Administrator

This application is really easy to use for you and your clients. Since we created a platform with so much content in TravelContact, Whatfix helps our customers know every detail we offer. Now our clients, such as travel advisors, agencies, DMC have two...

Most Helpful Critical Review
G2 User

Would like to be able to select multiple elements on the same page when creating walkthroughs

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