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Compare Inbenta, Inline Manual, and Coveo

Pricing

 
STANDARD
$59
per month
Coveo for Sitecore
Contact us
 
STANDARD PRO
$158
per month
Coveo for Salesforce
Contact us
 
ENTERPRISE
from $1220
per month
 
Free Trial
Free Trial
Free Trial
Inbenta
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial
Coveo
Coveo for Sitecore
Contact us
Coveo for Salesforce
Contact us
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.6
7.8
Ease of Use
Ease of Use
8.5
7.5
7.9
Ease of Setup
Ease of Setup
9.1
8.0
6.4
Ease of Admin
Ease of Admin
8.3
8.3
8.1
Quality of Support
Quality of Support
9.4
9.7
8.3
Ease of Doing Business With
Ease of Doing Business With
9.8
9.7
7.7
Product Direction (% positive)
Product Direction (% positive)
9.0
10.0
5.1
Meets Requirements
Inbenta
8.2
Inline Manual
8.6
Coveo
7.8
Ease of Use
Inbenta
8.5
Inline Manual
7.5
Coveo
7.9
Ease of Setup
Inbenta
9.1
Inline Manual
8.0
Coveo
6.4
Ease of Admin
Inbenta
8.3
Inline Manual
8.3
Coveo
8.1
Quality of Support
Inbenta
9.4
Inline Manual
9.7
Coveo
8.3
Ease of Doing Business With
Inbenta
9.8
Inline Manual
9.7
Coveo
7.7
Product Direction (% positive)
Inbenta
9.0
Inline Manual
10.0
Coveo
5.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
50.0%
23.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
33.3%
15.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
16.7%
61.5%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Inline Manual
Small-Business
50.0%
Mid-Market
33.3%
Enterprise
16.7%
Coveo
Small-Business
23.1%
Mid-Market
15.4%
Enterprise
61.5%

Reviewers' Industry

 
Internet
41.7%
Computer Software
42.9%
Computer Software
21.1%
 
Information Technology and Services
33.3%
Marketing and Advertising
14.3%
Insurance
15.8%
 
Computer Software
16.7%
Investment Management
14.3%
Sports
10.5%
 
Government Administration
8.3%
Health, Wellness and Fitness
14.3%
Consumer Electronics
10.5%
 
Financial Services
14.3%
Non-Profit Organization Management
5.3%
 
Other
0.0%
Other
0.0%
Other
36.8%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%
Coveo
Computer Software
21.1%
Insurance
15.8%
Sports
10.5%
Consumer Electronics
10.5%
Non-Profit Organization Management
5.3%
Other
36.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Sanjeev M.
Internal Consultant in Computer Software

Easy to implement search engine for cloud application. The best I like is it returns search result real quick irrespective of the data size. We have around 500,000 plus partners and its related bulk data in the system, was amazed to see the performance...

Most Helpful Critical Review
Most Helpful Critical Review
Lauren S.
Administrator in Information Technology and Services

The auto-filler is not quite as sophisticated as I'd like. The HTML editor could be improved. It's basic and does the job, but it would be great to control the look and feel a little more, especially with technical charts and comparison columns.

Aaron H.
Administrator in Executive Office

Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others. Support is poor and generally not helpful when tickets are created. Facet filter development and management is difficult. We have outstanding issues...

 
Inbenta
Most Helpful Favorable Review
Zo S.
Executive Sponsor in Internet

Inbenta makes us and our customers very happy. The implementation was also easier than expected since we only had to add one line of javascript to be up and running. Integrating their intelligent search with our Zendesk has greatly increased our...

Most Helpful Critical Review
Lauren S.
Administrator in Information Technology and Services

The auto-filler is not quite as sophisticated as I'd like. The HTML editor could be improved. It's basic and does the job, but it would be great to control the look and feel a little more, especially with technical charts and comparison columns.

Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Coveo
Most Helpful Favorable Review
Sanjeev M.
Internal Consultant in Computer Software

Easy to implement search engine for cloud application. The best I like is it returns search result real quick irrespective of the data size. We have around 500,000 plus partners and its related bulk data in the system, was amazed to see the performance...

Most Helpful Critical Review
Aaron H.
Administrator in Executive Office

Had issue that cause it to fail for no reason. Very expensive solution compared to Microsoft and others. Support is poor and generally not helpful when tickets are created. Facet filter development and management is difficult. We have outstanding issues...

Screenshots

 
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