Compare Inbenta vs Inline Manual

See this
comparison of Inbenta vs. Inline Manual
based on data from user reviews. Inbenta rates 4.6/5 stars with 12 reviews. Inline Manual rates 4.9/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
STANDARD
$59
per month
 
STANDARD PRO
$158
per month
 
ENTERPRISE
from $1220
per month
 
Free Trial
Free Trial
Inbenta
Free Trial
Inline Manual
STANDARD
$59per month
STANDARD PRO
$158per month
ENTERPRISE
from $1220per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.2
8.8
Ease of Use
Ease of Use
8.5
7.6
Ease of Setup
Ease of Setup
9.1
8.1
Ease of Admin
Ease of Admin
8.3
8.1
Quality of Support
Quality of Support
9.4
9.8
Ease of Doing Business With
Ease of Doing Business With
9.8
9.7
Product Direction (% positive)
Product Direction (% positive)
9.0
10.0
Meets Requirements
Inbenta
8.2
Inline Manual
8.8
Ease of Use
Inbenta
8.5
Inline Manual
7.6
Ease of Setup
Inbenta
9.1
Inline Manual
8.1
Ease of Admin
Inbenta
8.3
Inline Manual
8.1
Quality of Support
Inbenta
9.4
Inline Manual
9.8
Ease of Doing Business With
Inbenta
9.8
Inline Manual
9.7
Product Direction (% positive)
Inbenta
9.0
Inline Manual
10.0

Features

Knowledge Share
Knowledge Base
Inbenta
Not enough data available
Inline Manual
Not enough data available
Searchable Articles
Inbenta
Not enough data available
Inline Manual
Not enough data available
Community Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Interactive FAQs & Forums
Inbenta
Not enough data available
Inline Manual
Not enough data available
Interaction
Web Portals
Inbenta
Not enough data available
Inline Manual
Not enough data available
Forum to Reponse
Inbenta
Not enough data available
Inline Manual
Not enough data available
Tickets and Tagging
Inbenta
Not enough data available
Inline Manual
Not enough data available
Live Chat
Inbenta
Not enough data available
Inline Manual
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
25.0%
57.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
50.0%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.0%
14.3%
Inbenta
Small-Business
25.0%
Mid-Market
50.0%
Enterprise
25.0%
Inline Manual
Small-Business
57.1%
Mid-Market
28.6%
Enterprise
14.3%

Reviewers' Industry

 
Internet
41.7%
Computer Software
42.9%
 
Information Technology and Services
33.3%
Marketing and Advertising
14.3%
 
Computer Software
16.7%
Investment Management
14.3%
 
Government Administration
8.3%
Health, Wellness and Fitness
14.3%
 
Financial Services
14.3%
 
Other
0.0%
Other
0.0%
Inbenta
Internet
41.7%
Information Technology and Services
33.3%
Computer Software
16.7%
Government Administration
8.3%
Other
0.0%
Inline Manual
Computer Software
42.9%
Marketing and Advertising
14.3%
Investment Management
14.3%
Health, Wellness and Fitness
14.3%
Financial Services
14.3%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
Most Helpful Critical Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I dislike the fact that some of our commonly used words are difficult to configure in the Inbenta linguistic database.

G2 User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

 
Inbenta
Most Helpful Favorable Review
Faruk A.
Administrator in Government Administration

What I like best about Inbenta is that it is a powerful and sophisticated yet simple and very cost effective technology to use, backed by a mature lexicon and a highly skilled and supportive team.

Most Helpful Critical Review
Jessica C.
Industry Analyst / Tech Writer in Information Technology and Services

I dislike the fact that some of our commonly used words are difficult to configure in the Inbenta linguistic database.

Inline Manual
Most Helpful Favorable Review
Eyal S.
Administrator in Financial Services

Great platform that lets us focus on our core business. Its many features, easy implementation and customizable content enable us to create engaging guides for our users that find them very helpful. The amazing responsiveness of the Inline team and the...

Most Helpful Critical Review
G2 User in Computer Software

Slightly more developer involvement than I anticipated, but I think that's how every service is once you start diving into smaller details you are trying to refine.

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