G2 reviewers report that ImageRight excels in reducing claim settlement times, with users highlighting its systematic storage of customer data as a significant advantage. This feature not only streamlines processes but also enhances efficiency for insurance agents during commission settlement calculations.
Users say that Indio offers a robust document management system, allowing for the maintenance and updating of documents year over year. This capability is particularly appreciated by those who need to ensure that client forms are easily accessible and up-to-date.
Reviewers mention that the onboarding process for ImageRight is relatively straightforward, making it easier for new users to adapt. This simplicity in setup contrasts with Indio, where some users feel that the initial implementation can be more challenging, requiring a significant time investment to enter and review information.
According to verified reviews, Indio shines in its ease of use, with users rating it highly for its intuitive interface that facilitates quick document attachment for client reviews. This feature is particularly beneficial for those looking to streamline client interactions.
G2 reviewers highlight that while both products have strong support ratings, Indio stands out with a notably higher quality of support. Users appreciate the responsiveness and helpfulness of Indio's support team, which can be crucial during critical business operations.
Users report that ImageRight, while effective, has a slightly lower ease of use rating compared to Indio. Some users find that navigating its features can be less intuitive, which may impact day-to-day usability for those unfamiliar with the software.
Pricing
Entry-Level Pricing
ImageRight
No pricing available
Indio
No pricing available
Free Trial
ImageRight
No trial information available
Indio
No trial information available
Ratings
Meets Requirements
8.8
43
8.8
87
Ease of Use
8.5
69
8.9
89
Ease of Setup
8.1
49
8.5
48
Ease of Admin
7.5
21
9.0
47
Quality of Support
8.3
40
9.1
83
Has the product been a good partner in doing business?
Image Right is used for file storage and follow up trackingRead more
What is ImageRight desktop?
2 Comments
SL
ImageRight Desktop is a filing system for all of your documents for your customers. You can track policy changes, submissions, new business, claims with the...Read more
How does ImageRight work?
1 Comment
SZ
It is a great document management system for those agencies/operations that heavily rely on document recall. It's also a great resource for editing and...Read more
How close are you to integrate with Agency Revolution or Hawksoft?
1 Comment
EB
I have asked the same question from our rep and was told it is not on the drawing board at this time. I would imagine it is a lot further down the road. Read more
Is there a way to require specific information?
1 Comment
LC
Yes, you can mark/indicate that a specific question is required and the client will not be able to advance to another page if any required items are left...Read more
Can Indio add more and optional n/a option or text box so we can indicate that a question is n/a on acord apps.
1 Comment
EB
Some sections can be hidden with a toggle next to the section or the question. Not all are able to be hidden. There is a comment function that you could use...Read more
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