Compare IgnitionOne Customer Intelligence Platform vs Sprinklr Modern Engagement

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comparison of IgnitionOne Customer Intelligence Platform vs. Sprinklr Modern Engagement
based on data from user reviews. IgnitionOne Customer Intelligence Platform rates 3.3/5 stars with 34 reviews. Sprinklr Modern Engagement rates 3.9/5 stars with 421 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free Trial Unavailable
Free Trial Unavailable
IgnitionOne Customer Intelligence Platform
Free Trial Unavailable
Sprinklr Modern Engagement
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
6.8
8.0
Ease of Use
Ease of Use
6.9
7.3
Ease of Setup
Ease of Setup
6.9
6.5
Ease of Admin
Ease of Admin
6.7
7.2
Quality of Support
Quality of Support
7.3
7.5
Ease of Doing Business With
Ease of Doing Business With
7.0
7.7
Product Direction (% positive)
Product Direction (% positive)
5.9
7.2
Meets Requirements
IgnitionOne Customer Intelligence Platform
6.8
Sprinklr Modern Engagement
8.0
Ease of Use
IgnitionOne Customer Intelligence Platform
6.9
Sprinklr Modern Engagement
7.3
Ease of Setup
IgnitionOne Customer Intelligence Platform
6.9
Sprinklr Modern Engagement
6.5
Ease of Admin
IgnitionOne Customer Intelligence Platform
6.7
Sprinklr Modern Engagement
7.2
Quality of Support
IgnitionOne Customer Intelligence Platform
7.3
Sprinklr Modern Engagement
7.5
Ease of Doing Business With
IgnitionOne Customer Intelligence Platform
7.0
Sprinklr Modern Engagement
7.7
Product Direction (% positive)
IgnitionOne Customer Intelligence Platform
5.9
Sprinklr Modern Engagement
7.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
17.6%
13.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
44.1%
27.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
38.2%
59.1%
IgnitionOne Customer Intelligence Platform
Small-Business
17.6%
Mid-Market
44.1%
Enterprise
38.2%
Sprinklr Modern Engagement
Small-Business
13.5%
Mid-Market
27.3%
Enterprise
59.1%

Reviewers' Industry

 
Marketing and Advertising
47.1%
Marketing and Advertising
15.4%
 
Internet
14.7%
Consumer Goods
5.9%
 
Retail
5.9%
Computer Software
5.9%
 
Entertainment
5.9%
Internet
4.8%
 
Market Research
2.9%
Information Technology and Services
4.3%
 
Other
23.5%
Other
63.7%
IgnitionOne Customer Intelligence Platform
Marketing and Advertising
47.1%
Internet
14.7%
Retail
5.9%
Entertainment
5.9%
Market Research
2.9%
Other
23.5%
Sprinklr Modern Engagement
Marketing and Advertising
15.4%
Consumer Goods
5.9%
Computer Software
5.9%
Internet
4.8%
Information Technology and Services
4.3%
Other
63.7%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 User in Marketing and Advertising

Having a single technology to log into, that centralizes the data of my clients’ customers so that we can deliver advertising in an orchestrated manner is really important to me. You get a single version of the truth, an integrated view of users and...

G2 User in Marketing and Advertising

Great support from the team. Both technical (revolving around bugs) and in the form of training. The product is very nimble and the team very responsive in working on the features roadmap based on our suggestions, business needs, etc. If you are a power...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Marketing and Advertising

As I mentioned in the headline Workflows can be tough to establish. It is non-Intuitive compared to Google/Bing Editors. To be fair, the other tools on the Market arent quite as efficient as the Editors either, but this learning curve and confusing UI can...

G2 User in Financial Services

The user interface was a bit overwhelming.

 
IgnitionOne Customer Intelligence Platform
Most Helpful Favorable Review
G2 User in Marketing and Advertising

Having a single technology to log into, that centralizes the data of my clients’ customers so that we can deliver advertising in an orchestrated manner is really important to me. You get a single version of the truth, an integrated view of users and...

Most Helpful Critical Review
G2 User in Marketing and Advertising

As I mentioned in the headline Workflows can be tough to establish. It is non-Intuitive compared to Google/Bing Editors. To be fair, the other tools on the Market arent quite as efficient as the Editors either, but this learning curve and confusing UI can...

Sprinklr Modern Engagement
Most Helpful Favorable Review
G2 User in Marketing and Advertising

Great support from the team. Both technical (revolving around bugs) and in the form of training. The product is very nimble and the team very responsive in working on the features roadmap based on our suggestions, business needs, etc. If you are a power...

Most Helpful Critical Review
G2 User in Financial Services

The user interface was a bit overwhelming.

Screenshots

 
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IgnitionOne Customer Intelligence Platform
Sprinklr Modern Engagement

Downloads

IgnitionOne Customer Intelligence Platform
Sprinklr Modern Engagement
No downloads provided
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