G2 reviewers report that both Ignite Digital and SmartSites excel in quality of work, with Ignite Digital receiving a score of 9.5 and SmartSites slightly higher at 9.6. Users appreciate Ignite Digital's team of seasoned professionals who are adept at understanding business needs and emerging trends, while SmartSites is praised for their expertise in digital advertising, particularly in niche sectors like mental health.
Users say that Ignite Digital stands out for its comprehensive communication throughout projects. Recent feedback highlights their ability to clearly outline processes and timelines, which helps clients feel informed and engaged. In contrast, SmartSites also receives high marks for communication, with reviewers noting their professionalism and insightful feedback, particularly in managing ad spend effectively.
According to verified reviews, SmartSites has a more substantial presence in the market, reflected in their total number of reviews (247) compared to Ignite Digital's 31. This larger volume of feedback suggests that SmartSites may offer a more consistent experience across a broader range of clients, which can be reassuring for potential users.
Reviewers mention that Ignite Digital's responsiveness is commendable, scoring 9.3, but SmartSites edges ahead with a score of 9.8. Users have noted that SmartSites' team is always available to provide insights and support, which can be crucial for businesses needing timely assistance with their digital marketing strategies.
Users highlight that both companies cater well to small businesses, but Ignite Digital has a more diverse range of support teams, which can be beneficial for clients looking for comprehensive services beyond just SEO. SmartSites, however, has a stronger focus on specific sectors, which some users find particularly advantageous for targeted marketing efforts.
According to recent user feedback, Ignite Digital is praised for its understanding of client businesses, with clients feeling that the team genuinely comprehends their unique challenges. On the other hand, SmartSites is recognized for its extensive experience and expertise, especially in the digital advertising realm, making them a strong contender for businesses seeking specialized support.
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