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Compare IDrive Online and SaaS Backup, Object Storage e2 and SugarSync 
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At a Glance
Market Segments
Small-Business (93.5% of reviews)
Small-Business (58.5% of reviews)
Entry-Level Pricing
$99.50 Per Year
$7.49 per month
IDrive Online and SaaS Backup, Object Storage e2
Star Rating
(1,792)4.4 out of 5
Market Segments
Small-Business (93.5% of reviews)
Pros & Cons
Entry-Level Pricing
$99.50 Per Year
Browse all 9 pricing plansSugarSync
Star Rating
(69)4.0 out of 5
Market Segments
Small-Business (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
$7.49 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SugarSync excels in mobile backup applications, with a score of 9.4, making it a preferred choice for those who prioritize backing up data on the go. In contrast, IDrive Online Backup and Object Storage e2 scores lower at 8.4 in this area.
- Reviewers mention that IDrive shines in storage capacity, achieving a score of 9.3, which is significantly higher than SugarSync's score of 8.4. This makes IDrive a better option for users needing extensive storage solutions.
- G2 users highlight that SugarSync has a strong performance in file type support, scoring 9.0, which allows for a wider range of file formats to be backed up compared to IDrive's capabilities.
- Reviewers mention that IDrive's disaster recovery features are robust, scoring 8.9, which is notably higher than SugarSync's score of 7.7, indicating a more reliable option for users concerned about data loss.
- Users on G2 report that both products have similar scores in versioning at 8.6, but IDrive's overall functionality and user experience in this area are perceived as more user-friendly.
- Reviewers say that while both platforms offer good security standards, IDrive's score of 9.0 is slightly lower than SugarSync's 9.3, indicating that SugarSync may provide a more secure environment for sensitive data.
Pricing
Entry-Level Pricing
IDrive Online and SaaS Backup, Object Storage e2
IDrive Personal
$99.50
Per Year
One user, Backup unlimited computers
- Backup multiple computers and devices into a single account
Free Trial
IDrive Online and SaaS Backup, Object Storage e2
Free Trial is available
SugarSync
Free Trial is available
Ratings
Meets Requirements
8.9
1,234
8.0
55
Ease of Use
8.7
1,265
8.6
55
Ease of Setup
9.0
755
9.3
24
Ease of Admin
8.9
379
8.8
15
Quality of Support
8.7
738
7.2
46
Has the product been a good partner in doing business?
9.0
313
6.9
14
Product Direction (% positive)
8.1
1,105
5.6
53
Features by Category
File Management
Not enough data
8.9
29
Not enough data
8.4
29
Not enough data
9.0
29
Not enough data
7.7
27
Not enough data
7.5
21
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
7.7
23
Not enough data
8.6
27
Not enough data
6.1
20
Not enough data
6.6
18
Administration
Not enough data
8.1
15
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
8.2
15
Not enough data
8.2
15
Not enough data
8.2
15
Platform
Not enough data
8.1
13
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
7.5
6
Compatibility
9.3
78
Not enough data
8.9
67
Not enough data
8.2
64
Not enough data
8.4
59
Not enough data
Management
9.5
70
Not enough data
9.2
70
Not enough data
9.5
81
Not enough data
9.1
74
Not enough data
8.6
70
Not enough data
Compliance
9.1
69
Not enough data
9.2
69
Not enough data
8.1
65
Not enough data
Agentic AI - Server Backup
8.5
12
Not enough data
8.1
12
Not enough data
7.7
13
Not enough data
7.4
12
Not enough data
7.8
12
Not enough data
7.4
12
Not enough data
Functionality
8.6
761
8.4
16
9.3
882
8.4
16
8.9
734
9.2
14
8.7
640
8.6
13
8.4
663
9.4
9
Compatibility
8.9
726
8.6
13
8.9
729
8.4
15
9.0
713
9.0
14
Management
8.4
617
9.1
16
9.0
698
9.3
14
9.0
689
9.4
15
Agentic AI - Online Backup
7.3
133
Not enough data
7.4
132
Not enough data
7.9
130
Not enough data
7.4
126
Not enough data
7.3
124
Not enough data
7.4
122
Not enough data
Functionality
8.1
9
Not enough data
9.1
9
Not enough data
8.1
9
Not enough data
7.3
8
Not enough data
Compatibility
8.3
8
Not enough data
6.9
7
Not enough data
7.6
7
Not enough data
Management
8.1
8
Not enough data
8.3
8
Not enough data
9.0
8
Not enough data
Agentic AI - SaaS Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.0
174
Not enough data
9.2
181
Not enough data
8.6
170
Not enough data
8.6
167
Not enough data
8.7
163
Not enough data
Management
8.8
182
Not enough data
8.9
173
Not enough data
8.7
163
Not enough data
8.6
171
Not enough data
8.3
150
Not enough data
Agentic AI - Disaster Recovery
5.8
26
Not enough data
5.7
26
Not enough data
6.3
26
Not enough data
5.9
26
Not enough data
5.8
27
Not enough data
5.7
27
Not enough data
6.0
27
Not enough data
Functionality
8.7
66
Not enough data
9.2
68
Not enough data
8.4
80
Not enough data
Reliability
8.9
67
Not enough data
9.3
75
Not enough data
Security
9.2
72
Not enough data
9.1
67
Not enough data
8.8
72
Not enough data
Compatibility
9.0
69
Not enough data
9.0
68
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IDrive Online and SaaS Backup, Object Storage e2 and SugarSync are categorized as Online Backup
Unique Categories
IDrive Online and SaaS Backup, Object Storage e2 is categorized as Server Backup, Object Storage Solutions, SaaS Backup, and Disaster Recovery
SugarSync is categorized as Cloud Content Collaboration
Reviews
Reviewers' Company Size
IDrive Online and SaaS Backup, Object Storage e2
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SugarSync
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Photography
8.6%
Information Technology and Services
8.1%
Computer Software
7.8%
Computer & Network Security
4.5%
Accounting
3.6%
Other
67.4%
Information Technology and Services
11.9%
Computer Software
10.4%
Staffing and Recruiting
7.5%
Marketing and Advertising
4.5%
Airlines/Aviation
4.5%
Other
61.2%
Alternatives
Discussions
Is IDrive reliable?
12 Comments
G2
yes very reliableRead more
How do I backup my data online?
8 Comments
MS
You install the idrive client on your computer, and then configure it to back up the folders you want on a...Read more
How do I backup my external hard drive to IDrive?
6 Comments
JN
Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,...Read more
Sharing with non-SugarSync users: is it free?
1 Comment
CB
No, but the people you shared something need to register a free account to access the files online, account that comes with zero storage but get 512 MB of...Read more
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