# IDrive Online and SaaS Backup, Object Storage e2 vs Sync Pro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that IDrive Online and SaaS Backup, Object Storage e2 excels in user satisfaction, boasting a significantly higher overall score compared to Sync Pro. Users appreciate its **automatic background backups** that keep important files safe and easily restorable, which is crucial for daily operations.
- **Users say** that Sync Pro offers a seamless experience for small businesses, particularly highlighting its **affordability** and **HIPAA compliance**. Reviewers have noted it as a straightforward solution for single-user businesses, making it a solid choice for those needing basic cloud storage.
- **According to verified reviews** , IDrive's setup process is praised for its **speed and ease** , with many users finding it quick to configure their backup sets. This contrasts with Sync Pro, where some users have expressed challenges in matching their specific workflow needs.
- **Reviewers mention** that while Sync Pro provides a reliable syncing experience across devices, it sometimes struggles with **file versioning** and **real-time sync** , which are areas where IDrive shines, offering faster and more efficient backup solutions.
- **Users highlight** the quality of support from IDrive, which is rated higher than Sync Pro. Many users appreciate the responsive assistance they receive, which enhances their overall experience, especially when dealing with technical issues.
- **G2 reviewers note** that while both products offer free entry-level pricing, IDrive's extensive feature set and higher user ratings make it a more compelling choice for businesses looking for robust backup solutions, as evidenced by its strong reputation among users in various industries.



| | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.9 out of 5 | 
| **Total Reviews** | 1,937 | 37 | 
| **Largest Market Segment** | Small-Business (93.5% of reviews) | Small-Business (75.8% of reviews) | 
| **Entry Level Price** | Free | Free | 

---
## Top Pros & Cons

### IDrive Online and SaaS Backup, Object Storage e2

Pros:
- Ease of Use (492 reviews)
- Affordable (401 reviews)

Cons:
- Backup Issues (231 reviews)
- Poor Interface Design (128 reviews)

### Sync Pro

Pros:
- Seamless Integration (1 reviews)
- Secure Storage (1 reviews)

Cons:
- Poor Customer Support (2 reviews)
- Billing Issues (1 reviews)

---
## Ratings Comparison
| Rating | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
  | **Meets Requirements** | 8.9 (1314 reviews) | 8.7 (26 reviews) | 
  | **Ease of Use** | 8.7 (1346 reviews) | 9.0 (27 reviews) | 
  | **Ease of Setup** | 9.0 (835 reviews) | 8.9 (9 reviews) | 
  | **Ease of Admin** | 8.9 (386 reviews) | 7.9 (8 reviews) | 
  | **Quality of Support** | 8.7 (787 reviews) | 8.4 (24 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (320 reviews) | 8.5 (8 reviews) | 
  | **Product Direction (% positive)** | 8.1 (1171 reviews) | 8.6 (25 reviews) | 

---
## Pricing

### IDrive Online and SaaS Backup, Object Storage e2

#### Entry-Level Pricing

Plan: IDrive Basic

Price: Free

Description: 10 GB 

Key Features:
- Backup for one computer with 10GB of storage

[Browse all 8 editions](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/pricing)

#### Free Trial

Yes

### Sync Pro

#### Entry-Level Pricing

Plan: Starter

Price: Free

Description: Sync makes it easy to store, share and access your files from just about anywhere.

Key Features:
- 5 GB

[Browse all 4 editions](https://www.g2.com/products/sync-pro/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |
| **Sync Pro** | N/A | N/A |

#### File Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Device Syncing** | Not enough data | Not enough data | 
| **Web Interface** | Not enough data | Not enough data | 
| **File Type Support** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Mobile Apps** | Not enough data | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Collaboration

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **File following** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Simultaneously Editing** | Not enough data | Not enough data | 
| **Change Tracking / Audit Logs** | Not enough data | Not enough data | 

#### Administration

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **User and Role Management** | Not enough data | Not enough data | 
| **Policies and Controls** | Not enough data | Not enough data | 
| **Device Management** | Not enough data | Not enough data | 
| **Storage Limits** | Not enough data | Not enough data | 
| **Storage Zones** | Not enough data | Not enough data | 
| **Security** | Not enough data | Not enough data | 

#### Platform

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Auditing** | Not enough data | Not enough data | 
| **System of Record Integration** | Not enough data | Not enough data | 
| **APIs** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.6/10 | 85 |
| **Sync Pro** | N/A | N/A |

#### Compatibility 

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **File Server Backup** | 9.3 (79 reviews) | Not enough data | 
| **Database Server Backup** | 8.9 (66 reviews) | Not enough data | 
| **Virtual Machines** | 8.2 (63 reviews) | Not enough data | 
| **Repository Models** | 8.4 (58 reviews) | Not enough data | 

#### Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Continuous Backup** | 9.5 (71 reviews) | Not enough data | 
| **Disaster Recovery** | 9.2 (70 reviews) | Not enough data | 
| **Storage Capacity** | 9.5 (81 reviews) | Not enough data | 
| **Remote Backup** | 9.2 (75 reviews) | Not enough data | 
| **Activity Monitoring** | 8.6 (69 reviews) | Not enough data | 

#### Compliance

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Security Standards** | 9.0 (68 reviews) | Not enough data | 
| **Cloud Data Protection** | 9.2 (68 reviews) | Not enough data | 
| **Data Deduplication** | 8.1 (64 reviews) | Not enough data | 

#### Agentic AI - Server Backup

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | 8.5 (12 reviews) | Not enough data | 
| **Multi-step Planning** | 8.1 (12 reviews) | Not enough data | 
| **Cross-system Integration** | 7.7 (13 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (12 reviews) | Not enough data | 
| **Proactive Assistance** | 7.8 (12 reviews) | Not enough data | 
| **Decision Making** | 7.4 (12 reviews) | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.4/10 | 999 |
| **Sync Pro** | 7.8/10 | 11 |

#### Functionality

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Real-time Sync** | 8.6 (791 reviews) | 7.8 (9 reviews) | 
| **Storage Capacity** | 9.3 (925 reviews) | 9.2 (10 reviews) | 
| **Remote Backup** | 9.0 (762 reviews) | 7.1 (8 reviews) | 
| **Versioning** | 8.7 (650 reviews) | 6.7 (9 reviews) | 
| **Mobile Backup Application** | 8.4 (686 reviews) | Not enough data | 

#### Compatibility 

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Disk Backup** | 8.9 (735 reviews) | 7.6 (7 reviews) | 
| **Local Backup** | 8.9 (744 reviews) | 7.5 (8 reviews) | 
| **Storage Formats** | 9.0 (714 reviews) | 8.1 (8 reviews) | 

#### Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **File Sharing** | 8.4 (619 reviews) | 7.3 (8 reviews) | 
| **Security Standards** | 9.0 (700 reviews) | 8.5 (9 reviews) | 
| **Encrypted Storage** | 9.0 (703 reviews) | 8.5 (9 reviews) | 

#### Agentic AI - Online Backup

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | 7.4 (136 reviews) | Not enough data | 
| **Multi-step Planning** | 7.4 (133 reviews) | Not enough data | 
| **Cross-system Integration** | 7.9 (136 reviews) | Not enough data | 
| **Adaptive Learning** | 7.4 (127 reviews) | Not enough data | 
| **Proactive Assistance** | 7.3 (126 reviews) | Not enough data | 
| **Decision Making** | 7.4 (123 reviews) | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | 8.2/10 | 12 |
| **Sync Pro** | N/A | N/A |

#### Functionality

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Real-time Sync** | 8.1 (9 reviews) | Not enough data | 
| **Storage Capacity** | 9.2 (10 reviews) | Not enough data | 
| **Remote Backup** | 8.5 (11 reviews) | Not enough data | 
| **Versioning** | 7.6 (9 reviews) | Not enough data | 

#### Compatibility 

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Endpoint Variety** | 8.3 (8 reviews) | Not enough data | 
| **SaaS Application Variety** | 6.9 (7 reviews) | Not enough data | 
| **Storage Formats** | 7.6 (7 reviews) | Not enough data | 

#### Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **File Sharing** | 8.1 (8 reviews) | Not enough data | 
| **Security Standards** | 8.3 (8 reviews) | Not enough data | 
| **Encrypted Storage** | 9.2 (10 reviews) | Not enough data | 

#### Agentic AI - SaaS Backup

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | 7.6/10 | 218 |
| **Sync Pro** | N/A | N/A |

#### Functionality

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **On Premises Recovery** | 9.0 (177 reviews) | Not enough data | 
| **Cloud Recovery** | 9.2 (183 reviews) | Not enough data | 
| **Prior State Recovery** | 8.6 (171 reviews) | Not enough data | 
| **Recovery Automation** | 8.6 (167 reviews) | Not enough data | 
| **Replication** | 8.7 (163 reviews) | Not enough data | 

#### Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Local Management** | 8.8 (184 reviews) | Not enough data | 
| **Infrastructure Compatibility** | 8.9 (174 reviews) | Not enough data | 
| **Solution Integration** | 8.7 (163 reviews) | Not enough data | 
| **Real-Time Analytics** | 8.6 (172 reviews) | Not enough data | 
| **RTO and RPO Management** | 8.3 (150 reviews) | Not enough data | 

#### Agentic AI - Disaster Recovery

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Autonomous Task Execution** | 5.9 (27 reviews) | Not enough data | 
| **Multi-step Planning** | 5.7 (26 reviews) | Not enough data | 
| **Cross-system Integration** | 6.3 (26 reviews) | Not enough data | 
| **Adaptive Learning** | 5.9 (26 reviews) | Not enough data | 
| **Natural Language Interaction** | 5.8 (27 reviews) | Not enough data | 
| **Proactive Assistance** | 5.9 (28 reviews) | Not enough data | 
| **Decision Making** | 6.1 (28 reviews) | Not enough data | 

### Object Storage Solutions

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | 9.0/10 | 85 |
| **Sync Pro** | N/A | N/A |

#### Functionality

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Versioning** | 8.7 (66 reviews) | Not enough data | 
| **Scalability** | 9.2 (68 reviews) | Not enough data | 
| **Speed of access** | 8.4 (80 reviews) | Not enough data | 

#### Reliability

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Redundancy** | 8.9 (67 reviews) | Not enough data | 
| **Availability** | 9.3 (75 reviews) | Not enough data | 

#### Security

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Encryption** | 9.2 (73 reviews) | Not enough data | 
| **Auditing** | 9.1 (67 reviews) | Not enough data | 
| **Access control** | 8.8 (72 reviews) | Not enough data | 

#### Compatibility

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Infrastructure compatibility** | 9.0 (69 reviews) | Not enough data | 
| **Interoperability** | 9.0 (68 reviews) | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **IDrive Online and SaaS Backup, Object Storage e2** | N/A | N/A |
| **Sync Pro** | N/A | N/A |

#### Management

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Backup Software](https://www.g2.com/categories/online-backup)

**Unique to IDrive Online and SaaS Backup, Object Storage e2 (4):** [Server Backup Software](https://www.g2.com/categories/server-backup), [Object Storage Solutions](https://www.g2.com/categories/object-storage-solutions), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery)

**Unique to Sync Pro (1):** [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | IDrive Online and SaaS Backup, Object Storage e2 | Sync Pro | 
|---|---|---|
| **Small-Business** | 93.5% | 75.8% | 
| **Mid-Market** | 3.9% | 9.1% | 
| **Enterprise** | 2.5% | 15.2% | 

### By Industry

#### IDrive Online and SaaS Backup, Object Storage e2

- **Photography:** 8.4%
- **Information Technology and Services:** 8.1%
- **Computer Software:** 7.8%
- **Computer & Network Security:** 4.5%
- **Accounting:** 3.6%
- **Higher Education:** 3.1%
- **Music:** 2.9%
- **Graphic Design:** 2.3%
- **Entertainment:** 2.2%
- **Design:** 2.1%
- **Other:** 55.0%

#### Sync Pro

- **Information Technology and Services:** 15.2%
- **Computer Software:** 6.1%
- **Marketing and Advertising:** 6.1%
- **Construction:** 6.1%
- **Education Management:** 6.1%
- **Hospital & Health Care:** 6.1%
- **Accounting:** 3.0%
- **Animation:** 3.0%
- **Arts and Crafts:** 3.0%
- **Automotive:** 3.0%
- **Other:** 42.4%

---
## Alternatives

### Alternatives to IDrive Online and SaaS Backup, Object Storage e2

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (736 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (432 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (547 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4308 reviews)
- [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) — 4.7/5 stars (1366 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (391 reviews)

### Alternatives to Sync Pro

- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (259 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31318 reviews)
- [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5251 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10360 reviews)
- [pCloud](https://www.g2.com/products/pcloud/reviews) — 4.3/5 stars (165 reviews)
- [Backblaze B2 Cloud Storage](https://www.g2.com/products/backblaze-b2-cloud-storage/reviews) — 4.6/5 stars (114 reviews)
- [Egnyte](https://www.g2.com/products/egnyte/reviews) — 4.4/5 stars (1162 reviews)
- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (717 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)
- [Nextcloud](https://www.g2.com/products/nextcloud/reviews) — 4.4/5 stars (194 reviews)

---
## Top Discussions

### IDrive Online and SaaS Backup, Object Storage e2

- Title: [Is IDrive reliable?](https://www.g2.com/discussions/is-idrive-reliable) — 12 comments
  > **Top comment:** "Yes"
- Title: [How do I backup my data online?](https://www.g2.com/discussions/how-do-i-backup-my-data-online) — 8 comments
  > **Top comment:** "You install the idrive client on your computer, and then configure it to back up the folders you want on a..."
- Title: [How do I backup my external hard drive to IDrive?](https://www.g2.com/discussions/how-do-i-backup-my-external-hard-drive-to-idrive) — 6 comments
  > **Top comment:** "Make sure you have the space allotted for the backup. Choose what and where it will pull the data for backing up. So if your external hard drive is drive E,..."
- Title: [Where can I backup my computer online for free?](https://www.g2.com/discussions/where-can-i-backup-my-computer-online-for-free) — 4 comments
  > **Top comment:** "The default back up for iDrive is on your Desktop PC or laptop, at least for the automatic back up function. You may chose to back-up to another external..."
- Title: [What is IDrive Online Backup used for?](https://www.g2.com/discussions/what-is-idrive-online-backup-used-for) — 2 comments
  > **Top comment:** "The answer is more than simple. It's like a safety box in a bank. If a tragedy happens to you, like your computer being stolen. A fire at the residence which..."

### Sync Pro

- Title: [How does sync software work?](https://www.g2.com/discussions/how-does-sync-software-work) — 2 comments
  > **Top comment:** "Excellent performance!"
- Title: [Is Sync com any good?](https://www.g2.com/discussions/is-sync-com-any-good) — 1 comment
  > **Top comment:** "I've been using it for years and I'm impressed with the cross-platform compatibility.  Being able to snap a picture on my iPhone and have it available on my..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/idrive-online-and-saas-backup-object-storage-e2-vs-sync-pro)