# IdeaScale vs UserVoice Comparison | | IdeaScale | UserVoice | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.5 out of 5 | | **Total Reviews** | 28 | 243 | | **Largest Market Segment** | Mid-Market (46.4% of reviews) | Mid-Market (62.5% of reviews) | | **Entry Level Price** | No pricing available | Starting at $10,788.00 200 Unique End Users Per Year | --- ## Top Pros & Cons ### IdeaScale **Not enough data** ### UserVoice Pros: - Feedback Management (10 reviews) - Ease of Use (8 reviews) Cons: - Lack of Features (3 reviews) - Complex Usability (2 reviews) --- ## Ratings Comparison | Rating | IdeaScale | UserVoice | |---|---|---| | **Meets Requirements** | 8.7 (20 reviews) | 8.9 (179 reviews) | | **Ease of Use** | 8.6 (21 reviews) | 8.8 (181 reviews) | | **Ease of Setup** | 7.5 (14 reviews) | 8.5 (81 reviews) | | **Ease of Admin** | 7.9 (14 reviews) | 8.6 (93 reviews) | | **Quality of Support** | 9.5 (20 reviews) | 9.1 (139 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (14 reviews) | 9.1 (88 reviews) | | **Product Direction (% positive)** | 9.4 (20 reviews) | 8.1 (178 reviews) | --- ## Pricing ### IdeaScale #### Entry-Level Pricing No pricing available #### Free Trial Yes ### UserVoice #### Entry-Level Pricing Plan: Growth Price: Starting at $10,788.00 200 Unique End Users Per Year Description: Capture feedback directly from your customers, and organize that feedback to run faster, more efficient research. Keep your feedback program from becoming a “black hole” with questions and status updates. Key Features: - Capture feedback directly from your end users. - Provide updates to internal team on feedback - Analyze your feedback performance with built-in reports and metrics. [Browse all 4 editions](https://www.g2.com/products/uservoice/pricing) #### Free Trial No --- ## Features Comparison By Category ### Product Analytics | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | 10.0/10 | 8 | #### Product Analytics | Feature | IdeaScale | UserVoice | |---|---|---| | **Account-Level Analytics** | Not enough data | Not enough data | | **User-Level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Multi-Product Analytics** | Not enough data | Not enough data | | **User Scoring** | Not enough data | 10.0 (7 reviews) | | **Integrations** | Not enough data | Not enough data | #### Agentic AI - Product Analytics | Feature | IdeaScale | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | #### Behavioral Analytics - Product Analytics | Feature | IdeaScale | UserVoice | |---|---|---| | **Multi-Product Analytics** | Not enough data | Not enough data | | **User level Analytics** | Not enough data | Not enough data | | **Account level Analytics** | Not enough data | Not enough data | | **Segmentation** | Not enough data | Not enough data | | **Funnels** | Not enough data | Not enough data | #### Platform Infrastructure - Product Analytics | Feature | IdeaScale | UserVoice | |---|---|---| | **Cross System integrations** | Not enough data | Not enough data | | **Alerts** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | #### AI driven optimization - Product Analytics | Feature | IdeaScale | UserVoice | |---|---|---| | **User scoring** | Not enough data | Not enough data | | **Adaptive learning** | Not enough data | Not enough data | | **Automated insights** | Not enough data | Not enough data | | **Autonomous task execution** | Not enough data | Not enough data | ### Repository Management | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | N/A | N/A | #### Functionality | Feature | IdeaScale | UserVoice | |---|---|---| | **Package Management** | Not enough data | Feature Not Available | | **Integration** | Not enough data | Not enough data | | **Code Analysis** | Not enough data | Not enough data | | **Vulnerability Checks** | Not enough data | Not enough data | #### Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Package Access Control** | Not enough data | Feature Not Available | | **Package Tracking** | Not enough data | Feature Not Available | | **Automation** | Not enough data | Feature Not Available | | **Rollback** | Not enough data | Feature Not Available | ### User Research Repositories | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | 8.9/10 | 11 | #### Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Team Collaboration** | Not enough data | 9.4 (6 reviews) | | **Access Control** | Not enough data | Not enough data | | **Data Security** | Not enough data | Not enough data | #### Functionality | Feature | IdeaScale | UserVoice | |---|---|---| | **Sentiment Analysis** | Not enough data | 8.6 (7 reviews) | | **Tagging** | Not enough data | 8.8 (7 reviews) | | **Note Taking** | Not enough data | Feature Not Available | | **Integrations** | Not enough data | 9.7 (5 reviews) | ### Idea Management | Product | Score | Reviews | |---|---|---| | **IdeaScale** | 9.0/10 | 5 | | **UserVoice** | 9.2/10 | 46 | #### Feedback | Feature | IdeaScale | UserVoice | |---|---|---| | **Ranking** | 8.0 (5 reviews) | 9.5 (29 reviews) | | **Commenting** | 9.3 (5 reviews) | 9.5 (39 reviews) | #### Idea Sources | Feature | IdeaScale | UserVoice | |---|---|---| | **External Idea Generation** | Not enough data | 9.4 (36 reviews) | | **Internal Idea Generation** | 9.7 (5 reviews) | 9.3 (37 reviews) | #### Idea Collection | Feature | IdeaScale | UserVoice | |---|---|---| | **Idea Campaigns** | Not enough data | Feature Not Available | | **Surveys** | Not enough data | Feature Not Available | | **Forums** | Not enough data | 9.0 (21 reviews) | | **Suggestion Box** | Not enough data | 9.3 (34 reviews) | | **Mind Mapping** | Not enough data | Feature Not Available | #### Integrations | Feature | IdeaScale | UserVoice | |---|---|---| | **Gamification** | Not enough data | Feature Not Available | | **Project Planning** | Not enough data | 8.7 (21 reviews) | #### Agentic AI - Idea Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | 8.1/10 | 36 | #### Feedback Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Tagging** | Not enough data | 8.9 (25 reviews) | | **Segmentation** | Not enough data | 8.6 (20 reviews) | | **Custom Reports and Dashboards** | Not enough data | 8.6 (21 reviews) | #### Feedback Analysis | Feature | IdeaScale | UserVoice | |---|---|---| | **Thematic Analysis** | Not enough data | 8.1 (14 reviews) | | **Sentiment Analysis** | Not enough data | 7.8 (13 reviews) | | **NPS/CSAT Scoring** | Not enough data | 7.7 (13 reviews) | #### Feedback Sources | Feature | IdeaScale | UserVoice | |---|---|---| | **Online Reviews** | Not enough data | Feature Not Available | | **Surveys** | Not enough data | Feature Not Available | | **Social Media** | Not enough data | 6.5 (13 reviews) | | **Customer Service Channels** | Not enough data | 8.4 (18 reviews) | #### Generative AI | Feature | IdeaScale | UserVoice | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | ### Enterprise Feedback Management | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | 8.5/10 | 81 | #### Generative AI | Feature | IdeaScale | UserVoice | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | | **AI Text Summarization** | Not enough data | Feature Not Available | #### Survey Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Brand Design Consistency** | Not enough data | 8.3 (47 reviews) ✓ Verified | | **Survey Deployment** | Not enough data | 7.7 (30 reviews) ✓ Verified | | **Feedback Collection** | Not enough data | 9.0 (61 reviews) ✓ Verified | | **Device Responsiveness** | Not enough data | 8.6 (49 reviews) | #### Process Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Feedback Aggregation** | Not enough data | 8.5 (61 reviews) ✓ Verified | | **Trigger Alerts** | Not enough data | 8.6 (16 reviews) | | **Real-Time Analysis** | Not enough data | 8.2 (58 reviews) ✓ Verified | | **Real-Time Action** | Not enough data | 8.4 (45 reviews) | #### System Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Security** | Not enough data | 8.9 (54 reviews) ✓ Verified | | **System Monitoring** | Not enough data | 8.8 (38 reviews) | ### Decision-Making | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | N/A | N/A | #### Agentic AI - Decision-Making | Feature | IdeaScale | UserVoice | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Product Management | Product | Score | Reviews | |---|---|---| | **IdeaScale** | N/A | N/A | | **UserVoice** | 8.1/10 | 99 | #### Communication | Feature | IdeaScale | UserVoice | |---|---|---| | **Wiki Documentation** | Not enough data | 7.6 (40 reviews) | | **Community Forum** | Not enough data | Feature Not Available | | **Customer Ideation** | Not enough data | 8.9 (74 reviews) | #### Planning | Feature | IdeaScale | UserVoice | |---|---|---| | **Work Capacity** | Not enough data | Feature Not Available | | **Task Ranking** | Not enough data | Feature Not Available | | **Kanban Board** | Not enough data | 7.5 (31 reviews) | | **Custom Workflows** | Not enough data | 7.6 (29 reviews) | | **Release Forecasting** | Not enough data | Feature Not Available | #### Workflow Management | Feature | IdeaScale | UserVoice | |---|---|---| | **Time Tracking** | Not enough data | Feature Not Available | | **Progress Monitoring** | Not enough data | Feature Not Available | | **Budgeting** | Not enough data | Feature Not Available | | **Team Scorecard** | Not enough data | 7.5 (27 reviews) | --- ## Categories **Shared Categories (1):** [Idea Management Software](https://www.g2.com/categories/idea-management) **Unique to UserVoice (7):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [User Research Repositories](https://www.g2.com/categories/user-research-repositories), [Decision-Making Software](https://www.g2.com/categories/decision-making), [Repository Management Software](https://www.g2.com/categories/repository-management), [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Product Management Software](https://www.g2.com/categories/product-management-software), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management) --- ## Reviewer Demographics ### By Company Size | Segment | IdeaScale | UserVoice | |---|---|---| | **Small-Business** | 14.3% | 10.3% | | **Mid-Market** | 46.4% | 62.5% | | **Enterprise** | 39.3% | 27.2% | ### By Industry #### IdeaScale - **Higher Education:** 21.4% - **Non-Profit Organization Management:** 7.1% - **Financial Services:** 7.1% - **Government Administration:** 7.1% - **Information Technology and Services:** 7.1% - **Airlines/Aviation:** 3.6% - **Banking:** 3.6% - **Chemicals:** 3.6% - **Consumer Goods:** 3.6% - **Education Management:** 3.6% - **Other:** 32.1% #### UserVoice - **Computer Software:** 42.7% - **Information Technology and Services:** 19.8% - **Financial Services:** 3.4% - **Hospitality:** 2.6% - **Telecommunications:** 2.2% - **Construction:** 2.2% - **Internet:** 2.2% - **Accounting:** 1.7% - **Education Management:** 1.7% - **Real Estate:** 1.7% - **Other:** 19.8% --- ## Alternatives ### Alternatives to IdeaScale - [Brightidea Innovation Management](https://www.g2.com/products/brightidea-innovation-management/reviews) — 4.3/5 stars (214 reviews) - [Planview IdeaPlace](https://www.g2.com/products/planview-ideaplace/reviews) — 4.0/5 stars (61 reviews) - [Qmarkets Impact-Driven Innovation Software](https://www.g2.com/products/qmarkets-impact-driven-innovation-software/reviews) — 4.5/5 stars (43 reviews) - [Ideanote](https://www.g2.com/products/ideanote/reviews) — 4.7/5 stars (286 reviews) - [Wazoku](https://www.g2.com/products/wazoku/reviews) — 4.4/5 stars (120 reviews) - [Mural](https://www.g2.com/products/mural/reviews) — 4.6/5 stars (1459 reviews) - [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews) - [COMPASS Quality Management System](https://www.g2.com/products/compass-quality-management-system/reviews) — 4.2/5 stars (50 reviews) - [Sideways 6](https://www.g2.com/products/sideways-6/reviews) — 4.4/5 stars (41 reviews) - [MeisterTask](https://www.g2.com/products/meistertask/reviews) — 4.6/5 stars (173 reviews) ### Alternatives to UserVoice - [Aha!](https://www.g2.com/products/aha/reviews) — 4.4/5 stars (365 reviews) - [Canny](https://www.g2.com/products/canny/reviews) — 4.5/5 stars (107 reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) — 4.3/5 stars (253 reviews) - [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1786 reviews) - [Jira](https://www.g2.com/products/jira/reviews) — 4.3/5 stars (7821 reviews) - [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews) - [UserTesting](https://www.g2.com/products/usertesting/reviews) — 4.4/5 stars (790 reviews) - [Qualtrics Customer Experience](https://www.g2.com/products/qualtrics-customer-experience/reviews) — 4.3/5 stars (751 reviews) - [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews) - [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews) --- ## Top Discussions ### IdeaScale - Title: [How can you setup IdeaScale for running entrepreneur competitions or shark tank type events.](https://www.g2.com/discussions/30248-how-can-you-setup-ideascale-for-running-entrepreneur-competitions-or-shark-tank-type-events) — 1 comment, 1 upvote > **Top comment:** "You can setup a campaign in IdeaScale to communicate details about the Shark Tank event and invite potential candidates to participate. If you want to do..." ### UserVoice No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ideascale-vs-uservoice)