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Compare ID.me and Trulioo 
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At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Mid-Market (48.7% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
ID.me
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ID.meTrulioo
Star Rating
(40)4.4 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about TruliooSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Trulioo excels in its "Quality of Support," with a score of 9.5, which reviewers mention as a significant advantage when needing assistance during critical operations. In contrast, ID.me, while still strong, has a slightly lower support score of 9.3.
- Reviewers mention that Trulioo's "Ease of Setup" is rated at 8.8, making it user-friendly for new clients. However, ID.me's setup score of 8.2 indicates that some users find it less intuitive, which can lead to longer onboarding times.
- G2 users highlight Trulioo's "Fraud Detection" capabilities, scoring 7.7, as a robust feature that helps businesses mitigate risks effectively. In comparison, ID.me's fraud detection features are perceived as more advanced, leading to a higher user satisfaction in this area.
- Users on G2 report that ID.me shines in "Authentication Options," particularly with its support for "Multi-Factor Authentication" and various methods like "Biometric Factor," which enhances security. Trulioo, while offering solid options, does not match the breadth of ID.me's capabilities.
- Reviewers mention that Trulioo's "Product Direction" score of 8.8 reflects a strong commitment to evolving its services, but ID.me outperforms with a score of 9.4, indicating a more proactive approach to feature enhancements and user feedback integration.
- Users say that Trulioo's "Ease of Admin" is rated at 8.6, which is beneficial for ongoing management, but ID.me's higher score of 8.8 suggests a more streamlined administrative experience, making it easier for teams to manage user access and compliance.
Pricing
Entry-Level Pricing
ID.me
No pricing availableTrulioo
No pricing availableFree Trial
ID.me
No trial information availableTrulioo
Free Trial is available
Ratings
Meets Requirements
9.0
25
8.8
24
Ease of Use
8.7
26
8.8
24
Ease of Setup
8.2
19
8.8
14
Ease of Admin
8.8
20
8.6
14
Quality of Support
9.3
26
9.5
24
Has the product been a good partner in doing business?
9.2
21
8.8
15
Product Direction (% positive)
9.4
18
8.8
19
Features by Category
Authentication Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control Types
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Fraud Detection
Not enough data
7.7
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Anti Money Laundering
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ID.me and Trulioo are categorized as Identity Verification and E-commerce Fraud Protection
Unique Categories
ID.me is categorized as Multi-Factor Authentication (MFA) and Single Sign-On (SSO)
Trulioo is categorized as Anti-Money Laundering (AML)
Reviews
Reviewers' Company Size
ID.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trulioo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.5%
Telecommunications
9.6%
Health, Wellness and Fitness
9.6%
Apparel & Fashion
9.6%
Consumer Goods
7.7%
Other
51.9%
Financial Services
69.2%
Information Technology and Services
5.1%
Gambling & Casinos
5.1%
Investment Management
2.6%
Food & Beverages
2.6%
Other
15.4%
Discussions
Is ID.me legit and safe?
1 Comment
AV
ID.me is legit and safe. Our secure digital identity network has over 98 million users with over 145,000 new people joining daily, as well as partnerships...Read more
ID.me has no more discussions with answers
Trulioo has no discussions with answers
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