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Compare ID.me and Ondato 
At a Glance
Market Segments
Mid-Market (39.2% of reviews)
Small-Business (57.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ID.me
Star Rating
(54)4.7 out of 5
Market Segments
Mid-Market (39.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ID.meOndato
Star Rating
(105)4.8 out of 5
Market Segments
Small-Business (57.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OndatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Ondato excels in user satisfaction, reflected in its higher overall score compared to ID.me. Users appreciate Ondato's fast response times from support, which they describe as "just what we needed," indicating a strong commitment to customer service.
- Users say that ID.me offers a strong network and customer engagement, with one reviewer highlighting the ability to quickly adjust discount levels and manage promotions with ease. This flexibility is particularly valued in promotional campaigns, showcasing ID.me's adaptability.
- Reviewers mention that Ondato's implementation process is notably smooth, with a score reflecting its ease of setup. Users have noted that the AI-driven facial analysis for age estimation is both accurate and efficient, enhancing the user experience during onboarding.
- According to verified reviews, ID.me has a dedicated support model that users find beneficial, with one user stating they have a "dedicated person to work with" for problem-solving. This personalized support can be a significant advantage for businesses looking for tailored assistance.
- Users highlight that Ondato's centralized data handling and compliance with KYC requirements provide a clear path for businesses facing regulatory challenges. This capability is particularly appreciated in the current landscape of tightening regulations.
- G2 reviewers note that while ID.me has a solid user base, it has fewer recent reviews compared to Ondato, which may indicate a need for improvement in user engagement or product updates. In contrast, Ondato's recent feedback reflects a growing satisfaction among its users, suggesting a more active and responsive development cycle.
Pricing
Entry-Level Pricing
ID.me
No pricing availableOndato
No pricing availableFree Trial
ID.me
No trial information availableOndato
Free Trial is available
Ratings
Meets Requirements
9.0
25
9.7
98
Ease of Use
8.7
26
9.7
98
Ease of Setup
8.2
19
9.9
72
Ease of Admin
8.8
20
9.3
22
Quality of Support
9.3
26
9.8
95
Has the product been a good partner in doing business?
9.2
21
9.8
22
Product Direction (% positive)
9.4
18
9.8
98
Features by Category
Authentication Options
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access Control Types
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Authentication type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Functionality
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Implementation
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Integration
Not enough data
Feature Not Available
Not enough data
9.9
60
Not enough data
Feature Not Available
Not enough data
9.9
64
Administration
Not enough data
9.8
60
Not enough data
9.9
56
Not enough data
9.9
62
Functionalities
Not enough data
9.9
58
Not enough data
9.9
59
Not enough data
9.8
58
Not enough data
9.8
54
Not enough data
Feature Not Available
Not enough data
9.8
54
Generative AI
Not enough data
9.8
27
Fraud Detection
Not enough data
9.7
68
Not enough data
9.7
64
Not enough data
9.7
63
Not enough data
9.8
62
Not enough data
9.8
55
Compliance
Not enough data
9.6
59
Not enough data
9.7
58
Not enough data
9.8
55
Monitoring
Not enough data
9.5
53
Not enough data
9.5
51
Not enough data
9.6
49
Not enough data
9.5
48
Not enough data
9.5
46
Reporting
Not enough data
9.6
47
Not enough data
9.6
48
Not enough data
9.5
51
Generative AI - Anti Money Laundering
Not enough data
10.0
21
Not enough data
9.8
21
Agentic AI - Anti Money Laundering
Not enough data
9.8
8
Not enough data
10.0
7
Identity Verification Functions - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Risk & Fraud Prevention - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance & Governance - Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Detection
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ID.me and Ondato are categorized as Identity Verification
Unique Categories
ID.me is categorized as Multi-Factor Authentication (MFA), E-commerce Fraud Protection, and Single Sign-On (SSO)
Ondato is categorized as Biometric Authentication, Anti-Money Laundering (AML), and Age Verification
Reviews
Reviewers' Company Size
ID.me
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ondato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
11.5%
Telecommunications
9.6%
Health, Wellness and Fitness
9.6%
Apparel & Fashion
9.6%
Consumer Goods
7.7%
Other
51.9%
Financial Services
29.5%
Information Technology and Services
13.3%
Gambling & Casinos
5.7%
Computer Software
4.8%
Real Estate
2.9%
Other
43.8%
Discussions
Is ID.me legit and safe?
1 Comment
AV
ID.me is legit and safe. Our secure digital identity network has over 98 million users with over 145,000 new people joining daily, as well as partnerships...Read more
ID.me has no more discussions with answers
Ondato has no discussions with answers
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