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Compare IceWarp and Microsoft Outlook 
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At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Enterprise (39.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IceWarp
Star Rating
(19)4.3 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IceWarpMicrosoft Outlook
Star Rating
(3,258)4.5 out of 5
Market Segments
Enterprise (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft Outlook excels in its Unified Inbox feature, scoring 9.0, which allows for seamless management of multiple email accounts in one place, while IceWarp does not have a comparable rating for this feature.
- Reviewers mention that IceWarp shines in Ease of Setup with a score of 9.3, making it easier for new users to get started compared to Outlook's score of 8.9, which some users find slightly more complex.
- G2 users highlight that Microsoft Outlook's Calendar Collaboration feature scores 9.0, enabling effective teamwork through shared calendars, whereas IceWarp's collaboration tools, while functional, do not receive the same level of praise.
- Users on G2 report that IceWarp offers superior Task Management capabilities with a score of 8.8, allowing for better organization of tasks compared to Outlook's slightly lower score, which some users feel lacks advanced features.
- Reviewers mention that Microsoft Outlook's Quality of Support is rated at 8.6, which is generally seen as reliable, but IceWarp's support, rated at 8.2, has received feedback indicating that response times can be slower.
- Users say that both products have strong Software Integrations, but Outlook's score of 8.9 is often noted for its extensive compatibility with other Microsoft products, which is a significant advantage for users already in the Microsoft ecosystem.
Pricing
Entry-Level Pricing
IceWarp
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
IceWarp
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
8.9
15
9.2
2,531
Ease of Use
8.7
15
9.0
2,601
Ease of Setup
9.3
9
9.1
783
Ease of Admin
9.4
6
8.6
306
Quality of Support
8.2
15
8.6
2,066
Has the product been a good partner in doing business?
9.3
7
8.9
287
Product Direction (% positive)
8.5
16
8.5
2,463
Features by Category
Inbox Tools
Not enough data
9.1
1051
Not enough data
8.9
1115
Not enough data
9.2
1121
Not enough data
9.2
1129
Coordination Tools
Not enough data
9.3
1127
Not enough data
8.9
1108
Not enough data
8.8
1061
Software Options
Not enough data
9.2
1120
Not enough data
8.7
1067
Email Client - Agentic AI
Not enough data
7.3
105
Not enough data
7.7
107
Calendar View
Not enough data
8.9
1199
Not enough data
8.9
1203
Shared Calendar
Not enough data
9.0
1201
Not enough data
8.8
1154
Accessibility
Not enough data
8.8
1053
Not enough data
8.6
1067
Integration
Not enough data
8.8
1113
Not enough data
8.8
1123
Not enough data
8.9
1144
Notifications
Not enough data
9.0
1153
Not enough data
8.5
966
Generative AI
Not enough data
7.4
418
Not enough data
7.5
418
Not enough data
7.3
419
Agentic AI - Calendar
Not enough data
7.6
153
Generative AI
Not enough data
7.8
455
Not enough data
7.8
453
Not enough data
7.7
450
Not enough data
7.7
134
Not enough data
8.1
137
Not enough data
8.0
137
Categories
Categories
Shared Categories
IceWarp and Microsoft Outlook are categorized as Email
Unique Categories
IceWarp has no unique categories
Microsoft Outlook is categorized as Calendar and Email Client
Reviews
Reviewers' Company Size
IceWarp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Computer Networking
10.5%
Manufacturing
5.3%
Telecommunications
5.3%
Professional Training & Coaching
5.3%
Other
52.6%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Higher Education
3.4%
Other
67.6%
Alternatives
Discussions
IceWarp has no discussions with answers
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
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