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Compare IceWarp and Microsoft Outlook 
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At a Glance
Market Segments
Mid-Market (57.9% of reviews)
Enterprise (39.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IceWarp
Star Rating
(19)4.3 out of 5
Market Segments
Mid-Market (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IceWarpMicrosoft Outlook
Star Rating
(3,263)4.5 out of 5
Market Segments
Enterprise (39.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft OutlookSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Microsoft Outlook excels in overall user satisfaction, boasting a significantly higher G2 Score compared to IceWarp. Users appreciate its comprehensive features, such as integrated email, calendar, and task management, which streamline daily workflows.
- Users say that Microsoft Outlook's ease of use is a standout feature, with many highlighting its intuitive interface and advanced functionalities like meeting room booking and email rule creation. In contrast, while IceWarp is described as user-friendly, it doesn't quite match the depth of features that Outlook offers.
- Reviewers mention that Microsoft Outlook benefits from a wealth of recent user feedback, with many praising its seamless integration with existing systems and the support provided during implementation. This contrasts sharply with IceWarp, which has not received any recent reviews, raising questions about its current user experience.
- According to verified reviews, Microsoft Outlook is favored for its robust support and community, with users noting that customer service is responsive and helpful. IceWarp, while having a solid reputation for service, does not have the same volume of recent feedback to confirm its current support quality.
- Users highlight that Microsoft Outlook's versatility makes it suitable for various business sizes, particularly in the enterprise sector, where it holds a significant market presence. IceWarp, on the other hand, is more commonly used in mid-market segments, which may limit its appeal for larger organizations.
- Reviewers appreciate that IceWarp offers unique features like document creation tools, but they often feel that it lacks the comprehensive suite of functionalities that Microsoft Outlook provides. Users have noted that while IceWarp keeps them updated, it doesn't integrate as seamlessly into their daily tasks as Outlook does.
Pricing
Entry-Level Pricing
IceWarp
No pricing availableMicrosoft Outlook
No pricing availableFree Trial
IceWarp
No trial information availableMicrosoft Outlook
No trial information availableRatings
Meets Requirements
8.9
15
9.2
2,535
Ease of Use
8.7
15
9.0
2,606
Ease of Setup
9.3
9
9.1
788
Ease of Admin
9.4
6
8.6
306
Quality of Support
8.2
15
8.6
2,069
Has the product been a good partner in doing business?
9.3
7
8.9
287
Product Direction (% positive)
8.5
16
8.5
2,467
Features by Category
Inbox Tools
Not enough data
9.0
1051
Not enough data
8.9
1115
Not enough data
9.2
1121
Not enough data
9.2
1129
Coordination Tools
Not enough data
9.3
1127
Not enough data
8.9
1108
Not enough data
8.8
1060
Software Options
Not enough data
9.2
1120
Not enough data
8.7
1066
Email Client - Agentic AI
Not enough data
7.4
104
Not enough data
7.6
106
Calendar View
Not enough data
8.9
1202
Not enough data
8.9
1204
Shared Calendar
Not enough data
9.0
1202
Not enough data
8.8
1157
Accessibility
Not enough data
8.8
1053
Not enough data
8.5
1068
Integration
Not enough data
8.8
1114
Not enough data
8.8
1125
Not enough data
8.9
1146
Notifications
Not enough data
9.0
1153
Not enough data
8.5
966
Generative AI
Not enough data
7.4
418
Not enough data
7.5
418
Not enough data
7.3
419
Agentic AI - Calendar
Not enough data
7.6
153
Generative AI
Not enough data
7.8
456
Not enough data
7.8
454
Not enough data
7.7
451
Not enough data
7.8
135
Not enough data
8.2
139
Not enough data
8.0
138
Categories
Categories
Shared Categories
IceWarp and Microsoft Outlook are categorized as Email
Unique Categories
IceWarp has no unique categories
Microsoft Outlook is categorized as Calendar and Email Client
Reviews
Reviewers' Company Size
IceWarp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft Outlook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.1%
Computer Networking
10.5%
Manufacturing
5.3%
Telecommunications
5.3%
Professional Training & Coaching
5.3%
Other
52.6%
Information Technology and Services
13.4%
Computer Software
8.2%
Hospital & Health Care
3.7%
Financial Services
3.7%
Marketing and Advertising
3.4%
Other
67.6%
Alternatives
Discussions
IceWarp has no discussions with answers
What business advantages does Outlook give over Gmail?
5 Comments
SP
As an e-mail client, Outlook is unexceptional. The driving difference is whether you want the overhead & control of hosting Exchange, or are content letting...Read more
What are the latest integrations and features in Microsoft Outlook that enhance email communication and productivity?
4 Comments
SM
I like that you can pin conversations to the top of the email.Read more
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