Compare ICANotes and Therap Services 
At a Glance
Market Segments
Small-Business (66.7% of reviews)
Mid-Market (71.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ICANotes
Star Rating
(12)3.6 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ICANotesTherap Services
Star Rating
(220)4.6 out of 5
Market Segments
Mid-Market (71.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Therap ServicesSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Therap Services excels in overall user satisfaction, boasting a significantly higher score compared to ICANotes. Users appreciate the helpful support team that provides clarification and context, making it easier to navigate the system.
- Users say that Therap Services offers a more intuitive experience, with many finding it easy to use right from the start. One user highlighted that they could quickly get answers through the chat helper, which enhances their daily workflow.
- Reviewers mention that while ICANotes has made strides with a more modern interface, it required some adjustment for users. However, they appreciate the flexibility to customize their experience with unique buttons, which can enhance usability for specific needs.
- According to verified reviews, Therap Services stands out in terms of quality of support, receiving high marks for being a reliable partner in business. Users noted that the staff is always willing to assist, which is crucial for organizations that rely on consistent support.
- Users highlight that ICANotes provides a user-friendly approach to generating note content, with many finding the process straightforward. The inclusion of training and support is also a plus, ensuring that help is readily available when needed.
- G2 reviewers indicate that while both products have their strengths, Therap Services generally outperforms ICANotes in key areas like ease of use and overall satisfaction. This is reflected in the feedback where users feel more confident navigating Therap's features compared to ICANotes.
Pricing
Entry-Level Pricing
ICANotes
No pricing availableTherap Services
No pricing availableFree Trial
ICANotes
No trial information availableTherap Services
No trial information availableRatings
Meets Requirements
8.8
8
9.1
170
Ease of Use
7.9
8
8.9
175
Ease of Setup
Not enough data
8.5
127
Ease of Admin
Not enough data
8.9
119
Quality of Support
8.3
7
9.3
167
Has the product been a good partner in doing business?
Not enough data
9.2
121
Product Direction (% positive)
8.5
8
9.1
162
Features by Category
Administrative
8.6
7
8.6
22
8.9
6
8.4
19
9.5
7
8.8
22
8.3
7
8.1
18
8.3
7
8.9
20
8.9
6
8.0
15
9.3
5
7.7
17
8.0
5
7.8
15
9.0
8
9.4
22
Clinical
8.5
8
9.2
24
9.2
8
8.8
13
9.2
6
8.2
19
9.2
8
9.3
25
8.0
5
8.2
11
Administrative
Not enough data
7.7
8
Not enough data
8.0
11
Not enough data
8.5
13
Not enough data
8.7
13
Operations
Not enough data
8.0
18
Not enough data
7.6
15
Not enough data
7.0
16
Not enough data
7.3
18
Not enough data
7.9
17
Not enough data
7.3
13
Platform Basics
Not enough data
9.0
24
Not enough data
8.3
24
Not enough data
9.1
23
Case Management
Not enough data
9.0
23
Not enough data
8.9
23
Not enough data
8.5
23
Platform Additional Functionality
Not enough data
9.0
23
Not enough data
8.9
23
Platform Data
Not enough data
8.9
23
Not enough data
8.8
22
Administrative
Not enough data
8.3
27
Not enough data
8.5
39
Not enough data
6.9
32
Not enough data
7.8
26
Not enough data
8.1
24
Value-Based Care
Not enough data
8.7
26
Not enough data
8.5
28
Not enough data
8.5
25
Not enough data
8.3
27
Clinical - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative - Applied Behavior Analysis (ABA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ICANotes and Therap Services are categorized as Mental Health
Unique Categories
ICANotes has no unique categories
Therap Services is categorized as Utilization Management, Value-Based Reimbursement, Physical Therapy, Home Care Agency Management, Assisted Living, Human Services, and Applied Behavior Analysis (ABA)
Reviews
Reviewers' Company Size
ICANotes
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Therap Services
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Mental Health Care
50.0%
Staffing and Recruiting
10.0%
Renewables & Environment
10.0%
Non-Profit Organization Management
10.0%
Information Technology and Services
10.0%
Other
10.0%
Hospital & Health Care
25.4%
Individual & Family Services
22.1%
Non-Profit Organization Management
10.3%
Mental Health Care
10.3%
Civic & Social Organization
5.6%
Other
26.3%
Alternatives
Discussions
ICANotes has no discussions with answers
Is Therap an EHR?
2 Comments
KP
YesRead more
How much does Therap Services Cost?
1 Comment
JR
It depends on what modules/bundles you decide to purchase. In addition to the cost will depend on how many individuals you will be using the modules for. Read more
What is Therap software?
1 Comment
KT
it's electronic documentation for agencies providing a variety of services in the social service field. Read more
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