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Compare IBM Watson Customer Experience Analytics, StatCounter, and Adobe Analytics

Pricing

 
From $5/month
$0-$399
per month
 
Free Trial
Free Trial Unavailable
Free Trial Unavailable
IBM Watson Customer Experience Analytics
Free Trial
StatCounter
From $5/month
$0-$399per month
Free Trial Unavailable
Adobe Analytics
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.6
8.7
8.4
Ease of Use
Ease of Use
7.3
9.0
7.0
Ease of Setup
Ease of Setup
7.8
8.6
6.4
Ease of Admin
Ease of Admin
7.7
8.9
7.2
Quality of Support
Quality of Support
7.9
8.3
7.5
Ease of Doing Business With
Ease of Doing Business With
8.1
9.2
7.6
Product Direction (% positive)
Product Direction (% positive)
8.2
7.9
6.9
Meets Requirements
IBM Watson Customer Experience Analytics
7.6
StatCounter
8.7
Adobe Analytics
8.4
Ease of Use
IBM Watson Customer Experience Analytics
7.3
StatCounter
9.0
Adobe Analytics
7.0
Ease of Setup
IBM Watson Customer Experience Analytics
7.8
StatCounter
8.6
Adobe Analytics
6.4
Ease of Admin
IBM Watson Customer Experience Analytics
7.7
StatCounter
8.9
Adobe Analytics
7.2
Quality of Support
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.3
Adobe Analytics
7.5
Ease of Doing Business With
IBM Watson Customer Experience Analytics
8.1
StatCounter
9.2
Adobe Analytics
7.6
Product Direction (% positive)
IBM Watson Customer Experience Analytics
8.2
StatCounter
7.9
Adobe Analytics
6.9

Features

Metrics
Sessions - Digital Analytics
IBM Watson Customer Experience Analytics
8.3
StatCounter
8.8
Adobe Analytics
8.5
Engagement
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.0
Adobe Analytics
8.3
Entry and Exit Pages
IBM Watson Customer Experience Analytics
7.2
StatCounter
9.1
Adobe Analytics
8.4
Standard Event Tracking
IBM Watson Customer Experience Analytics
8.1
StatCounter
8.4
Adobe Analytics
8.3
Custom Event Tracking
IBM Watson Customer Experience Analytics
6.9
StatCounter
7.9
Adobe Analytics
8.4
Retention
IBM Watson Customer Experience Analytics
7.2
StatCounter
8.1
Adobe Analytics
7.9
Return
IBM Watson Customer Experience Analytics
7.2
StatCounter
8.2
Adobe Analytics
7.9
Conversions
IBM Watson Customer Experience Analytics
6.7
StatCounter
7.6
Adobe Analytics
8.4
Funnels
IBM Watson Customer Experience Analytics
7.5
StatCounter
7.1
Adobe Analytics
8.1
Reporting
Real-Time Reporting
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
8.1
Adobe Analytics
8.1
Trending
IBM Watson Customer Experience Analytics
8.6
StatCounter
7.9
Adobe Analytics
8.2
Retroactive Reporting
IBM Watson Customer Experience Analytics
8.3
StatCounter
8.1
Adobe Analytics
8.0
Segmentation
IBM Watson Customer Experience Analytics
8.1
StatCounter
7.2
Adobe Analytics
8.3
Mobile Reporting
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.8
Adobe Analytics
7.9
Unification Across Devices
IBM Watson Customer Experience Analytics
8.0
StatCounter
7.7
Adobe Analytics
7.7
Custom Reports and Dashboards
IBM Watson Customer Experience Analytics
6.7
StatCounter
8.2
Adobe Analytics
8.3
Other
User Data
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.2
Adobe Analytics
8.3
Site Search Reporting
IBM Watson Customer Experience Analytics
6.4
StatCounter
7.8
Adobe Analytics
8.2
Load Time Monitoring
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.5
Adobe Analytics
7.8
Campaign Tracking
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.4
Adobe Analytics
8.4
E-Commerce
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.5
Adobe Analytics
8.3
Promotional Messages
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.5
Adobe Analytics
7.9
Administration Alerts
IBM Watson Customer Experience Analytics
6.9
StatCounter
8.0
Adobe Analytics
8.0
Administration
Performance and Reliability
IBM Watson Customer Experience Analytics
6.9
StatCounter
8.6
Adobe Analytics
8.2
User, Role, and Access Management
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.6
Adobe Analytics
8.3
API / Integrations
IBM Watson Customer Experience Analytics
5.8
StatCounter
7.6
Adobe Analytics
7.8
QA Testing
IBM Watson Customer Experience Analytics
7.0
StatCounter
7.9
Adobe Analytics
8.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.5%
64.0%
26.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
21.1%
22.7%
27.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
68.4%
13.3%
45.5%
IBM Watson Customer Experience Analytics
Small-Business
10.5%
Mid-Market
21.1%
Enterprise
68.4%
StatCounter
Small-Business
64.0%
Mid-Market
22.7%
Enterprise
13.3%
Adobe Analytics
Small-Business
26.6%
Mid-Market
27.9%
Enterprise
45.5%

Reviewers' Industry

 
Retail
12.5%
Marketing and Advertising
19.4%
Marketing and Advertising
14.6%
 
Food & Beverages
12.5%
Internet
7.5%
Retail
6.0%
 
Banking
12.5%
Writing and Editing
6.5%
Financial Services
5.2%
 
Staffing and Recruiting
8.3%
Information Technology and Services
6.5%
Information Technology and Services
5.1%
 
Oil & Energy
8.3%
Higher Education
5.4%
Internet
4.0%
 
Other
45.8%
Other
54.8%
Other
65.1%
IBM Watson Customer Experience Analytics
Retail
12.5%
Food & Beverages
12.5%
Banking
12.5%
Staffing and Recruiting
8.3%
Oil & Energy
8.3%
Other
45.8%
StatCounter
Marketing and Advertising
19.4%
Internet
7.5%
Writing and Editing
6.5%
Information Technology and Services
6.5%
Higher Education
5.4%
Other
54.8%
Adobe Analytics
Marketing and Advertising
14.6%
Retail
6.0%
Financial Services
5.2%
Information Technology and Services
5.1%
Internet
4.0%
Other
65.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Abhijit R.
Consultant

Integration is configurable and APIs are partner friendly. Caching the data and generating view is easy.

Daniel M.
Administrator in Financial Services

StatCounter is easy to use, reliable and accurate. It also maintains your statistics for many, many years compared to other web services that restrict how far you can go back.

Paul L.
Administrator in Information Technology and Services

The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

G2 User in Sports

It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.

 
IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
Abhijit R.
Consultant

Integration is configurable and APIs are partner friendly. Caching the data and generating view is easy.

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

StatCounter
Most Helpful Favorable Review
Daniel M.
Administrator in Financial Services

StatCounter is easy to use, reliable and accurate. It also maintains your statistics for many, many years compared to other web services that restrict how far you can go back.

Most Helpful Critical Review
G2 User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

Adobe Analytics
Most Helpful Favorable Review
Paul L.
Administrator in Information Technology and Services

The online control suite is quite amazing. If you know how to use it you can slice and dice your data in hundreds of ways. You can set it up to use first party cookies which is always nice. The performance of the reporting is awesome.

Most Helpful Critical Review
G2 User in Sports

It's kind of complicated to find what I'm looking for a lot of the time. Wouldn't recommend for beginners.

Screenshots

 
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IBM Watson Customer Experience Analytics

Videos

 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided

High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics.

IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

StatCounter
No videos provided
Adobe Analytics

High-level overview of Analysis Workspace, with curation and project sharing, in Adobe Analytics.

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