Compare IBM Watson Customer Experience Analytics vs StatCounter

See this
comparison of IBM Watson Customer Experience Analytics vs. StatCounter
based on data from user reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 20 reviews. StatCounter rates 4.3/5 stars with 89 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
From $5/month
$0-$399
per month
 
Free Trial
Free Trial Unavailable
IBM Watson Customer Experience Analytics
Free Trial
StatCounter
From $5/month
$0-$399per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
7.8
8.7
Ease of Use
Ease of Use
7.2
9.0
Ease of Setup
Ease of Setup
7.9
8.6
Ease of Admin
Ease of Admin
7.8
8.9
Quality of Support
Quality of Support
7.9
8.2
Ease of Doing Business With
Ease of Doing Business With
8.1
9.2
Product Direction (% positive)
Product Direction (% positive)
8.3
8.1
Meets Requirements
IBM Watson Customer Experience Analytics
7.8
StatCounter
8.7
Ease of Use
IBM Watson Customer Experience Analytics
7.2
StatCounter
9.0
Ease of Setup
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.6
Ease of Admin
IBM Watson Customer Experience Analytics
7.8
StatCounter
8.9
Quality of Support
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.2
Ease of Doing Business With
IBM Watson Customer Experience Analytics
8.1
StatCounter
9.2
Product Direction (% positive)
IBM Watson Customer Experience Analytics
8.3
StatCounter
8.1

Features

Metrics
Sessions - Digital Analytics
IBM Watson Customer Experience Analytics
8.5
StatCounter
8.9
Engagement
IBM Watson Customer Experience Analytics
7.9
StatCounter
8.1
Entry and Exit Pages
IBM Watson Customer Experience Analytics
7.6
StatCounter
9.1
Standard Event Tracking
IBM Watson Customer Experience Analytics
8.1
StatCounter
8.4
Custom Event Tracking
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.1
Retention
IBM Watson Customer Experience Analytics
7.4
StatCounter
8.1
Return
IBM Watson Customer Experience Analytics
7.2
StatCounter
8.3
Conversions
IBM Watson Customer Experience Analytics
7.1
StatCounter
7.7
Funnels
IBM Watson Customer Experience Analytics
7.9
StatCounter
7.5
Reporting
Real-Time Reporting
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
8.2
Trending
IBM Watson Customer Experience Analytics
8.6
StatCounter
8.1
Retroactive Reporting
IBM Watson Customer Experience Analytics
8.6
StatCounter
8.2
Segmentation
IBM Watson Customer Experience Analytics
7.9
StatCounter
7.5
Mobile Reporting
IBM Watson Customer Experience Analytics
8.7
StatCounter
7.9
Unification Across Devices
IBM Watson Customer Experience Analytics
8.1
StatCounter
7.9
Custom Reports and Dashboards
IBM Watson Customer Experience Analytics
6.7
StatCounter
8.3
Other
User Data
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.3
Site Search Reporting
IBM Watson Customer Experience Analytics
6.7
StatCounter
8.0
Load Time Monitoring
IBM Watson Customer Experience Analytics
6.3
StatCounter
7.7
Campaign Tracking
IBM Watson Customer Experience Analytics
8.3
StatCounter
7.5
E-Commerce
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.6
Promotional Messages
IBM Watson Customer Experience Analytics
Not enough data available
StatCounter
7.7
Administration Alerts
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.2
Administration
API / Integrations
IBM Watson Customer Experience Analytics
5.8
StatCounter
7.9
QA Testing
IBM Watson Customer Experience Analytics
7.0
StatCounter
8.1
Performance and Reliability
IBM Watson Customer Experience Analytics
7.1
StatCounter
8.6
User, Role, and Access Management
IBM Watson Customer Experience Analytics
7.3
StatCounter
8.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
10.0%
58.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
20.0%
28.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
70.0%
12.6%
IBM Watson Customer Experience Analytics
Small-Business
10.0%
Mid-Market
20.0%
Enterprise
70.0%
StatCounter
Small-Business
58.6%
Mid-Market
28.7%
Enterprise
12.6%

Reviewers' Industry

 
Banking
15.0%
Marketing and Advertising
16.9%
 
Telecommunications
10.0%
Internet
9.0%
 
Retail
10.0%
Information Technology and Services
6.7%
 
Oil & Energy
10.0%
Writing and Editing
5.6%
 
Food & Beverages
10.0%
Retail
4.5%
 
Other
45.0%
Other
57.3%
IBM Watson Customer Experience Analytics
Banking
15.0%
Telecommunications
10.0%
Retail
10.0%
Oil & Energy
10.0%
Food & Beverages
10.0%
Other
45.0%
StatCounter
Marketing and Advertising
16.9%
Internet
9.0%
Information Technology and Services
6.7%
Writing and Editing
5.6%
Retail
4.5%
Other
57.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Thiago P.
Administrator

The ability to capture every single action the users are taking in my websites. It is really important to me to identify where the user is coming from and what kind of device they are using when they are accessing my website. StatCounter is perfect for that.

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
erich u.
Executive Sponsor

leveraging this technology through our design thinking engagement with IBM iX to build prototypes for POC's and demonstrate future state capabilities

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

StatCounter
Most Helpful Favorable Review
Thiago P.
Administrator

The ability to capture every single action the users are taking in my websites. It is really important to me to identify where the user is coming from and what kind of device they are using when they are accessing my website. StatCounter is perfect for that.

Most Helpful Critical Review
G2 User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

Screenshots

 
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IBM Watson Customer Experience Analytics

Videos

 

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided
IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

StatCounter
No videos provided

Downloads

StatCounter
No downloads provided
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