# IBM Verify CIAM vs Zscaler Private Access Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zscaler Private Access excels in **user experience** , with many users appreciating its seamless operation that runs in the background. This convenience allows users to focus on their work without the hassle of manual connections, making it a preferred choice for those seeking efficiency.
- **Users say** that IBM Verify CIAM offers robust **security features** , including a wide range of built-in authenticators and support for external authenticators. Reviewers highlight its strong security measures, such as adaptive authentication and multi-factor authentication, which are crucial for enterprise-grade identity management.
- **According to verified reviews** , Zscaler Private Access is noted for its **ease of use** , with users finding it straightforward and user-friendly. The platform's ability to provide access only to necessary applications, rather than the entire network, enhances security and speeds up access times, which is a significant advantage for daily operations.
- **Reviewers mention** that IBM Verify CIAM shines in its **integration capabilities** , particularly with its Application Gateway. This feature allows for easy connections between older on-premise applications and modern cloud apps, facilitating smoother transitions without extensive rewrites, which is a big plus for enterprises with legacy systems.
- **G2 reviewers highlight** that Zscaler Private Access has a slight edge in **implementation speed** , with many users reporting a quick setup process. This is particularly beneficial for organizations looking to minimize downtime and get their teams up and running swiftly.
- **Users express** that while IBM Verify CIAM has strong features, it faces challenges in **administration and setup** , with some reviewers noting that the initial configuration can be complex. In contrast, Zscaler Private Access is praised for its straightforward administrative console, making it easier for IT teams to manage.



| | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 189 | 136 | 
| **Largest Market Segment** | Enterprise (39.2% of reviews) | Enterprise (46.6% of reviews) | 
| **Entry Level Price** | $1.71  / user, per month | No pricing available | 

---
## Top Pros & Cons

### IBM Verify CIAM

Pros:
- Security (49 reviews)
- Ease of Use (38 reviews)

Cons:
- Complex Setup (32 reviews)
- Complexity (30 reviews)

### Zscaler Private Access

Pros:
- Security (64 reviews)
- Ease of Use (53 reviews)

Cons:
- Connection Issues (24 reviews)
- Error Handling (21 reviews)

---
## Ratings Comparison
| Rating | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
  | **Meets Requirements** | 8.6 (140 reviews) | 9.1 (103 reviews) | 
  | **Ease of Use** | 8.3 (146 reviews) | 8.9 (106 reviews) | 
  | **Ease of Setup** | 7.6 (97 reviews) | 8.7 (77 reviews) | 
  | **Ease of Admin** | 8.1 (50 reviews) | 9.0 (31 reviews) | 
  | **Quality of Support** | 8.6 (140 reviews) | 8.9 (93 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.3 (50 reviews) | 9.2 (31 reviews) | 
  | **Product Direction (% positive)** | 9.3 (143 reviews) | 9.4 (102 reviews) | 

---
## Pricing

### IBM Verify CIAM

#### Entry-Level Pricing

Plan: Single sign-on (SSO)

Price: $1.71  / user, per month

Description: Price shown for example company with 5,000 employees.


[Browse all 5 editions](https://www.g2.com/products/ibm-verify-ciam/pricing)

#### Free Trial

Yes

### Zscaler Private Access

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Single Sign-On (SSO)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.3/10 | 37 |
| **Zscaler Private Access** | 8.7/10 | 33 |

#### Authentication Options

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Authentication User experience** | 8.9 (27 reviews) | 9.0 (31 reviews) | 
| **Supports Required Authentication systems** | 8.2 (25 reviews) | 8.9 (30 reviews) | 
| **Multi-Factor Authentication** | 8.9 (27 reviews) | 9.2 (30 reviews) | 
| **Supports Required Authentication Methods/Protocols** | 8.7 (26 reviews) | 9.2 (28 reviews) | 
| **Federation/SAML support (idp)** | 7.9 (24 reviews) | 8.6 (25 reviews) | 
| **Federation/SAML support (sp)** | 8.2 (24 reviews) | 8.7 (25 reviews) | 

#### Access Control Types

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Endpoint access** | 8.7 (25 reviews) | 9.2 (28 reviews) | 
| **Local Access** | 8.6 (24 reviews) | 8.8 (27 reviews) | 
| **Remote Access** | 8.5 (24 reviews) | 8.7 (30 reviews) | 
| **Partner Access** | 8.0 (24 reviews) | 8.0 (26 reviews) | 
| **Supports BYOD users** | 7.8 (24 reviews) | 7.9 (26 reviews) | 

#### Administration

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Ease of installation on server** | 7.4 (26 reviews) | 8.5 (28 reviews) | 
| **Password Policy Enforcement** | 8.8 (25 reviews) | 8.9 (29 reviews) | 
| **Administration Console** | 8.1 (26 reviews) | 9.0 (28 reviews) | 
| **Ease of connecting applications** | 7.9 (24 reviews) | 8.9 (28 reviews) | 
| **Self Service Password Administration** | 8.5 (22 reviews) | 8.4 (28 reviews) | 

#### Platform

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Multiple Operating system support** | 8.4 (25 reviews) | 8.5 (27 reviews) | 
| **Multi-Domain Support** | 8.3 (24 reviews) | 8.5 (27 reviews) | 
| **Cross Browser support** | 8.4 (25 reviews) | 8.5 (26 reviews) | 
| **Fail over protection** | 8.3 (24 reviews) | 8.3 (25 reviews) | 
| **Reporting** | 8.5 (26 reviews) | 8.7 (26 reviews) | 
| **Auditing** | 8.4 (25 reviews) | 8.5 (26 reviews) | 
| **Third Party Web Services support** | 8.1 (24 reviews) | 8.5 (24 reviews) | 

### User Provisioning and Governance Tools

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 7.8/10 | 18 |
| **Zscaler Private Access** | N/A | N/A |

#### User on/off Boarding

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Self Service Access requests** | 7.5 (17 reviews) ✓ Verified | Not enough data | 
| **Smart/Automated Provisioning** | 7.7 (17 reviews) ✓ Verified | Not enough data | 
| **Role Management** | 6.9 (16 reviews) ✓ Verified | Not enough data | 
| **Policy Management** | 7.6 (16 reviews) ✓ Verified | Not enough data | 
| **Access Termination** | 8.0 (16 reviews) ✓ Verified | Not enough data | 
| **Approval Workflows** | 8.0 (15 reviews) ✓ Verified | Not enough data | 

#### User Maintenance

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Self Service Password Reset** | 7.9 (15 reviews) ✓ Verified | Not enough data | 
| **Bulk Changes** | 8.3 (14 reviews) ✓ Verified | Not enough data | 
| **Bi-directional Identity Synchronization** | 7.5 (14 reviews) ✓ Verified | Not enough data | 

#### Governance

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Identifies and Alerts for Threats** | 8.3 (13 reviews) | Not enough data | 
| **Compliance Audits** | 8.2 (14 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Reporting** | 8.6 (16 reviews) ✓ Verified | Not enough data | 
| **Mobile App** | 8.9 (12 reviews) ✓ Verified | Not enough data | 
| **Ease of set up for target systems** | 7.4 (15 reviews) ✓ Verified | Not enough data | 
| **APIs** | 6.9 (14 reviews) ✓ Verified | Not enough data | 

### Multi-Factor Authentication (MFA)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.4/10 | 75 |
| **Zscaler Private Access** | N/A | N/A |

#### Authentication type

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **SMS-Based** | 8.6 (63 reviews) ✓ Verified | Not enough data | 
| **Voice-Based Telephony** | 8.1 (61 reviews) | Not enough data | 
| **Email-Based** | 8.7 (62 reviews) ✓ Verified | Not enough data | 
| **Hardware Token-Based** | Feature Not Available | Not enough data | 
| **Software Token** | 8.4 (58 reviews) ✓ Verified | Not enough data | 
| **Biometric Factor** | 8.5 (61 reviews) ✓ Verified | Not enough data | 
| **Mobile-Push** | 8.6 (57 reviews) ✓ Verified | Not enough data | 
| **Risk-Based Authentication** | 8.8 (60 reviews) ✓ Verified | Not enough data | 

#### Functionality

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Multi-Device Sync** | 8.2 (60 reviews) | Not enough data | 
| **Backup** | 8.6 (58 reviews) | Not enough data | 

#### Implementation

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Easy Setup** | 7.8 (62 reviews) | Not enough data | 
| **Mobile SDK** | 7.8 (60 reviews) | Not enough data | 
| **Web SDK** | 8.3 (59 reviews) | Not enough data | 

### Zero Trust Networking

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | N/A | N/A |
| **Zscaler Private Access** | 8.8/10 | 78 |

#### Network Management

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Network Segmentation** | Not enough data | 8.9 (65 reviews) | 
| **Network Mapping** | Not enough data | 8.7 (65 reviews) | 
| **Security Analytics** | Not enough data | 9.1 (63 reviews) | 
| **API/Integrations** | Not enough data | 8.5 (63 reviews) | 

#### Security

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Security Automation** | Not enough data | 9.1 (65 reviews) | 
| **Application Security** | Not enough data | 9.3 (71 reviews) | 
| **Workload Protection** | Not enough data | 8.6 (61 reviews) | 
| **Data Protection** | Not enough data | 9.3 (65 reviews) | 

#### Identity Management

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Adaptive Access Control** | Not enough data | 9.1 (65 reviews) | 
| **Identity Scoring** | Not enough data | 9.0 (61 reviews) | 
| **User Monitoring** | Not enough data | 9.0 (64 reviews) | 

#### Generative AI

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.9 (39 reviews) | 
| **AI Text Generation** | Not enough data | 7.9 (40 reviews) | 

### Risk-Based Authentication (RBA)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 7.5/10 | 24 |
| **Zscaler Private Access** | N/A | N/A |

#### Administration

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Bi-Directional Identity Synchronization** | 8.8 (19 reviews) | Not enough data | 
| **Policy Management** | 8.0 (19 reviews) | Not enough data | 
| **Cloud Directory** | 8.2 (20 reviews) | Not enough data | 
| **Application Integrations** | 6.0 (8 reviews) | Not enough data | 

### Self-Service Password Reset (SSPR) Tools

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 7.9/10 | 24 |
| **Zscaler Private Access** | N/A | N/A |

#### Administration

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Bi-Directional Identity Synchronization** | 8.8 (19 reviews) | Not enough data | 
| **Policy Management** | 8.0 (19 reviews) | Not enough data | 
| **Cloud Directory** | 8.2 (20 reviews) | Not enough data | 
| **Application Integrations** | 6.0 (8 reviews) | Not enough data | 

#### Authentication 

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Multi-Factor Authentication** | 9.2 (13 reviews) | Not enough data | 
| **Biometric Authentication** | 9.3 (12 reviews) | Not enough data | 
| **Other Authentication Methods** | 8.7 (5 reviews) | Not enough data | 
| **Role-Specific Authentication** | 10.0 (5 reviews) | Not enough data | 

#### User Experience

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Self-Service Experience** | 6.9 (12 reviews) | Not enough data | 
| **Mobile App Usability** | 8.1 (13 reviews) | Not enough data | 
| **Multilingual Support** | 5.7 (5 reviews) | Not enough data | 

### Consent Management Platform (CMP)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.6/10 | 36 |
| **Zscaler Private Access** | N/A | N/A |

#### Functionality

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Dashboard** | 8.6 (33 reviews) | Not enough data | 
| **Reporting** | 8.6 (33 reviews) | Not enough data | 
| **Integrations** | 8.7 (33 reviews) | Not enough data | 
| **End-user management** | 8.5 (32 reviews) | Not enough data | 
| **Audit trails** | 8.9 (33 reviews) | Not enough data | 
| **APIs** | 8.4 (33 reviews) | Not enough data | 
| **Mobile SDK** | 8.8 (32 reviews) | Not enough data | 
| **Customizable design** | 8.4 (33 reviews) | Not enough data | 
| **Server-side storage** | 8.3 (33 reviews) | Not enough data | 

### Customer Identity and Access Management (CIAM)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.3/10 | 36 |
| **Zscaler Private Access** | N/A | N/A |

#### Functionality

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Self-registration and self-service** | 8.2 (30 reviews) ✓ Verified | Not enough data | 
| **Authentication** | 8.6 (30 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 8.6 (29 reviews) ✓ Verified | Not enough data | 
| **Consent and preference management** | 8.0 (30 reviews) | Not enough data | 
| **Social login** | 8.3 (29 reviews) | Not enough data | 
| **Customer data linking** | 7.8 (29 reviews) ✓ Verified | Not enough data | 

#### AI Authentication Risk Management - Customer Identity and Access Management (CIAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Adaptive MFA** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 
| **Fraudulent Login Detection** | Not enough data | Not enough data | 
| **Adaptive Authentication Policies** | Not enough data | Not enough data | 
| **Risk-Based Authentication** | Not enough data | Not enough data | 

#### AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Behavioral Biometric Analysis** | Not enough data | Not enough data | 
| **Liveness Detection** | Not enough data | Not enough data | 

#### AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Account Recovery Assistants** | Not enough data | Not enough data | 
| **Constraint Enforcement** | Not enough data | Not enough data | 

### Passwordless Authentication

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.3/10 | 33 |
| **Zscaler Private Access** | N/A | N/A |

#### Functionality

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **FIDO2-compliant** | 7.8 (27 reviews) | Not enough data | 
| **Works with hardware security keys** | Feature Not Available | Not enough data | 
| **Multiple authentication methods** | 8.8 (30 reviews) | Not enough data | 
| **Offline or no-phone solution** | Feature Not Available | Not enough data | 

### Identity and Access Management (IAM)

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | 8.7/10 | 86 |
| **Zscaler Private Access** | N/A | N/A |

#### Functionality

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **User provisioning** | 8.6 (65 reviews) | Not enough data | 
| **Password manager** | 8.8 (62 reviews) | Not enough data | 
| **Single Sign-on** | 9.0 (64 reviews) | Not enough data | 
| **Enforces policies** | 8.9 (71 reviews) | Not enough data | 
| **Authentication** | 9.0 (68 reviews) | Not enough data | 
| **Multi-factor authentication** | 9.2 (71 reviews) | Not enough data | 

####  Type

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **On-premises solution** | 8.4 (62 reviews) | Not enough data | 
| **Cloud-solution** | 8.6 (63 reviews) | Not enough data | 

####  Reporting

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Tracking** | 8.6 (62 reviews) | Not enough data | 
| **Reporting** | 8.6 (62 reviews) | Not enough data | 
| **Access & Permission Change Reporting** | Not enough data | Not enough data | 
| **Compliance & Audit Trail Export** | 8.9 (6 reviews) | Not enough data | 

#### Authentication & Authorization - Identity and Access Management (IAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Adaptive & Contextual Access Control** | 8.8 (8 reviews) | Not enough data | 

#### Administration & Governance - Identity and Access Management (IAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Identity Lifecycle Management** | 9.0 (7 reviews) | Not enough data | 
| **Self‑Service Account Management** | 8.0 (5 reviews) | Not enough data | 

#### Generative AI - Identity and Access Management (IAM)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **AI‑Driven Access Anomaly Detection** | 8.3 (6 reviews) | Not enough data | 
| **Automated Policy Tuning** | Not enough data | Not enough data | 
| **Predictive Role Recommendations** | Not enough data | Not enough data | 

### Cloud Edge Security

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Management

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Multicloud Management** | Not enough data | Not enough data | 
| **DLP Configuration** | Not enough data | Not enough data | 
| **Dynamic Scaling** | Not enough data | Not enough data | 
| **Policy Enforcement** | Not enough data | Not enough data | 

#### Monitoring

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Data Center Networking** | Not enough data | Not enough data | 
| **Multicloud Visibility** | Not enough data | Not enough data | 
| **Anomaly Detection** | Not enough data | Not enough data | 

#### Protection

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Firewall-as-a-Service** | Not enough data | Not enough data | 
| **Cloud Application Brokerage** | Not enough data | Not enough data | 
| **Web Gateway** | Not enough data | Not enough data | 
| **Adaptive Access Control** | Not enough data | Not enough data | 

### Secure Access Service Edge (SASE) Platforms

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Components - Secure Access Service Edge (SASE)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Zero Trust Network Access (ZTNA)** | Not enough data | Not enough data | 
| **Wide Area Network (WAN)** | Not enough data | Not enough data | 
| **Cloud Access Security Broker (CASB)** | Not enough data | Not enough data | 
| **Secure Web Gateway (SWG)** | Not enough data | Not enough data | 
| **Firewall as a Service** | Not enough data | Not enough data | 

#### Artificial Intelligence - Secure Access Service Edge (SASE)

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Predictive Capabilities** | Not enough data | Not enough data | 
| **Real-Time Threat Detection** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 

#### Agentic AI - Secure Access Service Edge (SASE) Platforms

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Cloud Security

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Cloud Visibility

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Data Discovery** | Not enough data | Not enough data | 
| **Cloud Registry** | Not enough data | Not enough data | 
| **Cloud Gap Analytics** | Not enough data | Not enough data | 

#### Security

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Data Security** | Not enough data | Not enough data | 
| **Data loss Prevention** | Not enough data | Not enough data | 
| **Security Auditing** | Not enough data | Not enough data | 

#### Identity

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **SSO** | Not enough data | Not enough data | 
| **Governance** | Not enough data | Not enough data | 
| **User Analytics** | Not enough data | Not enough data | 

### Business VPN

| Product | Score | Reviews |
|---|---|---|
| **IBM Verify CIAM** | N/A | N/A |
| **Zscaler Private Access** | N/A | N/A |

#### Usage

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Multi-Device Usage** | Not enough data | Not enough data | 
| **Multiple Concurrent Connections** | Not enough data | Not enough data | 
| **Protocol Choices** | Not enough data | Not enough data | 
| **Unlimited Bandwidth** | Not enough data | Not enough data | 
| **No Log Storage** | Not enough data | Not enough data | 
| **Varied Server Locations** | Not enough data | Not enough data | 
| **Unlimited Server Switches** | Not enough data | Not enough data | 

#### Miscellaneous

| Feature | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Live Customer Support** | Not enough data | Not enough data | 
| **Open Source Code** | Not enough data | Not enough data | 
| **Multiple Payment Methods** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)

**Unique to IBM Verify CIAM (8):** [Consent Management Platforms](https://www.g2.com/categories/consent-management-platform-cmp), [Self-Service Password Reset (SSPR) Tools](https://www.g2.com/categories/self-service-password-reset-sspr-tools), [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam), [Risk-Based Authentication Software](https://www.g2.com/categories/risk-based-authentication-rba), [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa), [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools), [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam), [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication)

**Unique to Zscaler Private Access (4):** [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking), [Business VPN Software](https://www.g2.com/categories/business-vpn), [Cloud Edge Security Software](https://www.g2.com/categories/cloud-edge-security), [Secure Access Service Edge (SASE) Platforms](https://www.g2.com/categories/secure-access-service-edge-sase-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | IBM Verify CIAM | Zscaler Private Access | 
|---|---|---|
| **Small-Business** | 22.3% | 19.5% | 
| **Mid-Market** | 38.6% | 33.9% | 
| **Enterprise** | 39.2% | 46.6% | 

### By Industry

#### IBM Verify CIAM

- **Information Technology and Services:** 20.9%
- **Computer Software:** 19.6%
- **Financial Services:** 6.7%
- **Computer & Network Security:** 3.7%
- **Marketing and Advertising:** 3.1%
- **Telecommunications:** 3.1%
- **Banking:** 3.1%
- **Market Research:** 2.5%
- **Education Management:** 2.5%
- **Consulting:** 2.5%
- **Other:** 32.5%

#### Zscaler Private Access

- **Information Technology and Services:** 23.3%
- **Computer Software:** 12.1%
- **Financial Services:** 8.6%
- **Computer & Network Security:** 7.8%
- **Telecommunications:** 5.2%
- **Marketing and Advertising:** 4.3%
- **Hospital & Health Care:** 3.4%
- **Computer Networking:** 3.4%
- **Insurance:** 2.6%
- **Banking:** 2.6%
- **Other:** 26.7%

---
## Alternatives

### Alternatives to IBM Verify CIAM

- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (912 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1308 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (517 reviews)
- [SailPoint](https://www.g2.com/products/sailpoint/reviews) — 4.5/5 stars (180 reviews)
- [Auth0](https://www.g2.com/products/auth0/reviews) — 4.3/5 stars (275 reviews)
- [Ping Identity](https://www.g2.com/products/ping-identity/reviews) — 4.4/5 stars (124 reviews)
- [OneLogin](https://www.g2.com/products/onelogin/reviews) — 4.4/5 stars (291 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4015 reviews)
- [LastPass](https://www.g2.com/products/lastpass/reviews) — 4.5/5 stars (2056 reviews)
- [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews) — 4.6/5 stars (583 reviews)

### Alternatives to Zscaler Private Access

- [Twingate](https://www.g2.com/products/twingate/reviews) — 4.7/5 stars (76 reviews)
- [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) — 4.5/5 stars (912 reviews)
- [Okta](https://www.g2.com/products/okta/reviews) — 4.5/5 stars (1308 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4015 reviews)
- [Check Point SASE](https://www.g2.com/products/check-point-sase/reviews) — 4.5/5 stars (227 reviews)
- [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) — 4.5/5 stars (517 reviews)
- [OpenVPN Access Server](https://www.g2.com/products/openvpn-access-server/reviews) — 4.5/5 stars (358 reviews)
- [Keeper Password Manager](https://www.g2.com/products/keeper-password-manager/reviews) — 4.6/5 stars (1235 reviews)
- [BetterCloud](https://www.g2.com/products/bettercloud/reviews) — 4.4/5 stars (486 reviews)
- [ThreatLocker Zero Trust Platform](https://www.g2.com/products/threatlocker-zero-trust-platform/reviews) — 4.8/5 stars (481 reviews)

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## Top Discussions

### IBM Verify CIAM

No discussions available for this product.

### Zscaler Private Access

- Title: [What does zscaler software do?](https://www.g2.com/discussions/zscaler-private-access-what-does-zscaler-software-do) — 1 comment
  > **Top comment:** "Used as VPN to secure internal network and used for cloud security "
- Title: [What is private access zscaler?](https://www.g2.com/discussions/what-is-private-access-zscaler) — 1 comment
  > **Top comment:** "In Simple form, its sort of VPN connectivity but provide access to only application which user requires and secondly it is controlled by access policy..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-verify-ciam-vs-zscaler-private-access)