Compare IBM Verify CIAM and Symantec IGA 
At a Glance
Market Segments
Enterprise (39.6% of reviews)
Enterprise (60.0% of reviews)
Entry-Level Pricing
$1.71 / user, per month
No pricing available
IBM Verify CIAM
Star Rating
(183)4.3 out of 5
Market Segments
Enterprise (39.6% of reviews)
Pros & Cons
Entry-Level Pricing
$1.71 / user, per month
Free Trial is available
Browse all 5 pricing plansSymantec IGA
Star Rating
(16)3.5 out of 5
Market Segments
Enterprise (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Symantec IGASummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that IBM Verify CIAM excels in user satisfaction, boasting a significantly higher overall score compared to Symantec IGA. Users appreciate its strong security features, including adaptive authentication and multi-factor authentication (MFA), which enhance the protection of sensitive data.
- According to verified reviews, IBM Verify CIAM is praised for its intuitive setup process, making it easier for organizations to implement. Users highlight the Application Gateway feature, which simplifies the integration of older on-premise applications with modern cloud apps without extensive code rewrites.
- Users say that Symantec IGA offers robust identity management and access governance capabilities, making it a reliable choice for organizations needing customizable solutions. Reviewers note its scalability and integration with various connectors for servers and endpoints, which can be beneficial for complex environments.
- Reviewers mention that while IBM Verify CIAM has a higher ease of use rating, Symantec IGA still provides a user-friendly experience. However, some users feel that Symantec IGA's setup process could be more streamlined, as it received lower scores in this area compared to IBM Verify CIAM.
- G2 reviewers highlight the quality of support provided by IBM Verify CIAM, which is rated higher than that of Symantec IGA. Users appreciate the responsive and helpful support team, which contributes to a smoother experience when addressing issues or inquiries.
- According to recent feedback, IBM Verify CIAM's self-service password reset feature is particularly well-received, with users noting its effectiveness and ease of use. In contrast, while Symantec IGA offers similar capabilities, it does not receive the same level of praise, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
IBM Verify CIAM
Single sign-on (SSO)
$1.71
/ user, per month
Price shown for example company with 5,000 employees.
Symantec IGA
No pricing availableFree Trial
IBM Verify CIAM
Free Trial is available
Symantec IGA
No trial information availableRatings
Meets Requirements
8.6
135
7.7
14
Ease of Use
8.3
141
7.7
14
Ease of Setup
7.6
93
5.7
10
Ease of Admin
8.1
50
6.7
10
Quality of Support
8.6
135
6.3
13
Has the product been a good partner in doing business?
8.3
50
7.8
9
Product Direction (% positive)
9.2
139
4.6
15
Features by Category
Authentication Options
8.8
26
Not enough data
8.2
25
Not enough data
8.8
26
Not enough data
8.7
25
Not enough data
7.9
24
Not enough data
8.2
24
Not enough data
Access Control Types
8.7
25
Not enough data
8.6
24
Not enough data
8.5
24
Not enough data
8.0
24
Not enough data
7.8
24
Not enough data
Administration
7.4
26
Not enough data
8.8
25
Not enough data
8.1
26
Not enough data
7.9
24
Not enough data
8.5
22
Not enough data
Platform
8.4
25
Not enough data
8.3
24
Not enough data
8.4
25
Not enough data
8.3
24
Not enough data
8.5
26
Not enough data
8.4
25
Not enough data
8.1
24
Not enough data
User on/off Boarding
7.5
17
|
Verified
7.0
10
|
Verified
7.7
17
|
Verified
7.5
10
|
Verified
6.9
16
|
Verified
7.1
11
|
Verified
7.6
16
|
Verified
7.8
10
|
Verified
8.0
16
|
Verified
7.3
10
|
Verified
8.0
15
|
Verified
7.0
9
|
Verified
User Maintenance
7.9
15
|
Verified
7.4
11
|
Verified
8.3
14
|
Verified
6.1
9
|
Verified
7.5
14
|
Verified
7.0
10
Governance
8.3
13
6.2
7
8.2
14
|
Verified
7.5
8
|
Verified
Administration
8.6
16
|
Verified
7.4
9
|
Verified
8.9
12
|
Verified
6.7
6
|
Verified
7.4
15
|
Verified
7.1
11
|
Verified
6.9
14
|
Verified
7.5
8
|
Verified
Authentication type
8.6
63
|
Verified
Not enough data
8.1
61
Not enough data
8.7
62
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
58
|
Verified
Not enough data
8.4
60
|
Verified
Not enough data
8.6
57
|
Verified
Not enough data
8.8
60
|
Verified
Not enough data
Functionality
8.2
60
Not enough data
8.6
58
Not enough data
Implementation
7.8
62
Not enough data
7.8
60
Not enough data
8.3
59
Not enough data
Administration
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Not enough data
Administration
8.8
19
Not enough data
8.0
19
Not enough data
8.2
20
Not enough data
6.0
8
Not enough data
Authentication
9.2
13
Not enough data
9.3
12
Not enough data
8.7
5
Not enough data
10.0
5
Not enough data
User Experience
6.9
12
Not enough data
8.1
13
Not enough data
5.7
5
Not enough data
Functionality
8.6
33
Not enough data
8.6
33
Not enough data
8.7
33
Not enough data
8.5
32
Not enough data
8.9
33
Not enough data
8.4
33
Not enough data
8.8
32
Not enough data
8.4
33
Not enough data
8.3
33
Not enough data
Functionality
8.2
30
|
Verified
Not enough data
8.6
30
|
Verified
Not enough data
8.6
29
|
Verified
Not enough data
8.0
30
Feature Not Available
8.3
29
Feature Not Available
7.8
29
|
Verified
Not enough data
AI Authentication Risk Management - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
7.8
27
Not enough data
Feature Not Available
Not enough data
8.8
30
Not enough data
Feature Not Available
Not enough data
Functionality
8.5
64
Not enough data
8.8
62
Not enough data
9.0
63
Not enough data
8.8
68
Not enough data
8.9
65
Not enough data
9.2
67
Not enough data
Type
8.4
61
Not enough data
8.6
61
Not enough data
Reporting
8.6
62
Not enough data
8.6
62
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Authentication & Authorization - Identity and Access Management (IAM)
8.6
6
Not enough data
Administration & Governance - Identity and Access Management (IAM)
9.0
7
Not enough data
Not enough data
Not enough data
Generative AI - Identity and Access Management (IAM)
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Verify CIAM and Symantec IGA are categorized as Self-Service Password Reset (SSPR) Tools, Customer Identity and Access Management (CIAM), User Provisioning and Governance Tools, and Identity and Access Management (IAM)
Unique Categories
IBM Verify CIAM is categorized as Consent Management Platform (CMP), Risk-Based Authentication (RBA), Multi-Factor Authentication (MFA), Single Sign-On (SSO), and Passwordless Authentication
Symantec IGA has no unique categories
Reviews
Reviewers' Company Size
IBM Verify CIAM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Symantec IGA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.6%
Computer Software
18.4%
Financial Services
7.0%
Banking
3.2%
Computer & Network Security
3.2%
Other
48.7%
Information Technology and Services
26.7%
Financial Services
20.0%
Insurance
13.3%
Transportation/Trucking/Railroad
6.7%
Research
6.7%
Other
26.7%
Alternatives
Discussions
IBM Verify CIAM has no discussions with answers
Symantec IGA has no discussions with answers
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