# IBM Sterling Order Management vs Webgility Comparison --- ## AI Generated Summary - **G2 reviewers report** that IBM Sterling Order Management excels in providing a user-friendly interface, allowing users to easily customize their home page. This flexibility is particularly beneficial for businesses managing multiple order channels, as it enhances the overall customer experience. - **Users say** that Webgility shines in its onboarding process, with many praising the excellent support provided during setup. Reviewers have noted that the team is responsive and thorough, making the transition to the software smooth and efficient. - **According to verified reviews** , IBM Sterling Order Management is recognized for its powerful features that optimize inventory management and streamline operations. Users highlight its capability to handle scalability without hassle, which is crucial for growing businesses. - **Reviewers mention** that Webgility offers a simple and intuitive interface, particularly when integrating with platforms like QuickBooks and Shopify. This ease of navigation is a significant advantage for small businesses looking to manage their finances and sales seamlessly. - **G2 reviewers indicate** that while IBM Sterling Order Management has a strong focus on enterprise-level solutions, it may not be as accessible for smaller businesses due to its complexity and setup challenges. This could be a consideration for users with less technical expertise. - **Users report** that Webgility's support quality is notably high, with many expressing satisfaction with the detailed explanations provided by the support team. This level of assistance can be a deciding factor for users who prioritize ongoing support and guidance. | | IBM Sterling Order Management | Webgility | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | | **Total Reviews** | 83 | 377 | | **Largest Market Segment** | Enterprise (55.2% of reviews) | Small-Business (95.7% of reviews) | | **Entry Level Price** | No pricing available | Free Trial | --- ## Top Pros & Cons ### IBM Sterling Order Management **Not enough data** ### Webgility Pros: - Customer Support (22 reviews) - Ease of Use (21 reviews) Cons: - Improvement Needed (6 reviews) - Missing Features (4 reviews) --- ## Ratings Comparison | Rating | IBM Sterling Order Management | Webgility | |---|---|---| | **Meets Requirements** | 8.6 (52 reviews) | 8.7 (229 reviews) | | **Ease of Use** | 8.6 (52 reviews) | 8.3 (235 reviews) | | **Ease of Setup** | 6.7 (28 reviews) | 8.3 (160 reviews) | | **Ease of Admin** | 7.2 (26 reviews) | 8.5 (132 reviews) | | **Quality of Support** | 8.2 (52 reviews) | 9.0 (230 reviews) | | **Has the product been a good partner in doing business?** | 8.7 (28 reviews) | 9.0 (133 reviews) | | **Product Direction (% positive)** | 8.8 (49 reviews) | 8.3 (205 reviews) | --- ## Pricing ### IBM Sterling Order Management #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Webgility #### Entry-Level Pricing Plan: Free Trial Price: Free Trial Description: For QuickBooks Online, QuickBooks Desktop & Enterprise, Xero Key Features: - 15-day free trial [Browse all 7 editions](https://www.g2.com/products/webgility/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Online Marketplace Optimization Tools | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | 9.6/10 | 15 | #### Integration | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Import** | Not enough data | 9.8 (10 reviews) | | **Export** | Not enough data | 9.4 (9 reviews) | | **APIs** | Not enough data | 9.3 (9 reviews) | #### Store Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Localization** | Not enough data | 9.6 (8 reviews) | | **Marketplaces** | Not enough data | 9.7 (12 reviews) | #### Agentic AI - Online Marketplace Optimization Tools | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Inventory Control | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | 9.1/10 | 54 | #### Multichannel inventory management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Warehouse Inventory Transfer** | Not enough data | 9.6 (14 reviews) | | **Multichannel Inventory Syncing** | Not enough data | 9.0 (21 reviews) | | **Multi-Warehouse Routing** | Not enough data | 9.6 (9 reviews) | #### 3PL inventory management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Client management** | Not enough data | Feature Not Available | | **Marketplace connections** | Not enough data | Feature Not Available | | **3PL inventory tracking** | Not enough data | Feature Not Available | #### Inventory Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Inventory Tracking** | Not enough data | 9.5 (24 reviews) | | **Inventory Costing** | Not enough data | 8.8 (14 reviews) | | **Product Master** | Not enough data | 9.5 (13 reviews) | | **Inventory Forecasting** | Not enough data | 9.5 (10 reviews) | | **Integrations** | Not enough data | 9.7 (24 reviews) | #### Inventory Management Platform Features | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Centralized Inventory Database** | Not enough data | 8.8 (33 reviews) | | **Inventory Level Dashboards** | Not enough data | Feature Not Available | | **Stock History Reporting** | Not enough data | 8.5 (24 reviews) | | **Low Stock Notifications** | Not enough data | Feature Not Available | | **Bundles, Kits, & Variants** | Not enough data | 9.0 (22 reviews) | | **Asset Tracking** | Not enough data | Feature Not Available | | **Inventory Forecasting** | Not enough data | 8.2 (19 reviews) | | **eCommerce Integrations** | Not enough data | 8.9 (42 reviews) | | **Accounting Integrations** | Not enough data | 8.7 (38 reviews) | | **Data Exporting / Importing** | Not enough data | 8.8 (36 reviews) | ### Order Management | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | 9.2/10 | 24 | | **Webgility** | 8.8/10 | 36 | #### Order Entry | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Entry** | 9.2 (21 reviews) | 9.2 (26 reviews) | | **Register** | 9.3 (21 reviews) | Feature Not Available | | **Notifications** | 9.3 (21 reviews) | Feature Not Available | #### Order Tracking | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Shipping** | 9.5 (22 reviews) | 8.8 (20 reviews) | | **Tracking** | 9.5 (22 reviews) | 9.4 (18 reviews) | | **Backorder** | 9.0 (22 reviews) | 7.9 (15 reviews) | #### Inventory Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Stock Levels** | 8.7 (22 reviews) | 8.7 (18 reviews) | | **Flow Of Goods** | 9.5 (22 reviews) | 8.8 (14 reviews) | | **Reserving Goods** | 9.3 (22 reviews) | 8.7 (13 reviews) | #### Customer Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Order Status** | 9.2 (23 reviews) | Feature Not Available | | **Information Access** | 9.3 (23 reviews) | Feature Not Available | | **Email Notifications** | 8.9 (23 reviews) | Feature Not Available | #### Subscription Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Payment Data** | 9.0 (22 reviews) | Feature Not Available | | **Payment Gateway** | 9.4 (21 reviews) | Feature Not Available | | **Billing** | 8.8 (20 reviews) | Feature Not Available | | **Automatic Payments** | 8.9 (18 reviews) | Feature Not Available | #### Agentic AI - Order Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### E-Commerce Data Integration | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | 8.7/10 | 67 | #### Development | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Pre-built Connectors** | Not enough data | 8.8 (42 reviews) | | **Custom Connectors** | Not enough data | 8.7 (39 reviews) | #### Management | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Reporting and Analytics** | Not enough data | 8.9 (43 reviews) | | **Data Mapping** | Not enough data | 8.8 (52 reviews) | #### Integration Options | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **ERP Systems** | Not enough data | 8.9 (39 reviews) | | **Accounting Systems** | Not enough data | 8.7 (53 reviews) | | **CRM and Marketing Automation Systems** | Not enough data | 8.5 (33 reviews) | | **EDI** | Not enough data | 8.4 (28 reviews) | ### Sales Tax and VAT Compliance | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | 9.2/10 | 7 | #### Tracking | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Sales Tax** | Not enough data | 8.3 (6 reviews) | | **VAT** | Not enough data | Not enough data | | **GST** | Not enough data | Not enough data | | **Exemptions** | Not enough data | Not enough data | | **Adjustments** | Not enough data | Not enough data | | **Localization** | Not enough data | Not enough data | #### Integrations | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Integrations** | Not enough data | Not enough data | #### Remittance | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Returns** | Not enough data | 10.0 (5 reviews) | | **Notifications** | Not enough data | Not enough data | | **Global/Cross Borders** | Not enough data | Not enough data | | **Analytics** | Not enough data | Not enough data | #### Agentic AI - Sales Tax and VAT Compliance | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | ### Multichannel Retail | Product | Score | Reviews | |---|---|---| | **IBM Sterling Order Management** | N/A | N/A | | **Webgility** | 8.8/10 | 71 | #### Operations | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Optimized Business Operations** | Not enough data | 8.8 (45 reviews) | | **Data Synchronization** | Not enough data | 8.8 (51 reviews) | #### Inventory | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Order Fulfillment** | Not enough data | 8.5 (31 reviews) | | **Catalog Management** | Not enough data | 8.5 (19 reviews) | | **Product Intelligence** | Not enough data | 9.0 (21 reviews) | #### Platform | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Regulation Compliance** | Not enough data | 8.9 (20 reviews) | | **Multichannel Publishing** | Not enough data | 8.6 (27 reviews) | | **Accounting Reports** | Not enough data | 8.6 (28 reviews) | | **Marketplace Integration** | Not enough data | 8.9 (39 reviews) | #### Processing | Feature | IBM Sterling Order Management | Webgility | |---|---|---| | **Internationalization** | Not enough data | 8.6 (24 reviews) | | **Order Management** | Not enough data | 8.9 (45 reviews) | | **Scan and Ship ** | Not enough data | 9.0 (23 reviews) | --- ## Categories **Shared Categories (1):** [Order Management Software](https://www.g2.com/categories/order-management) **Unique to Webgility (5):** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance), [E-Commerce Data Integration Software](https://www.g2.com/categories/e-commerce-data-integration), [Inventory Control Software](https://www.g2.com/categories/inventory-control-software), [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail), [Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools) --- ## Reviewer Demographics ### By Company Size | Segment | IBM Sterling Order Management | Webgility | |---|---|---| | **Small-Business** | 20.9% | 95.7% | | **Mid-Market** | 23.9% | 4.1% | | **Enterprise** | 55.2% | 0.3% | ### By Industry #### IBM Sterling Order Management - **Retail:** 34.3% - **Information Technology and Services:** 16.4% - **Computer Software:** 9.0% - **Financial Services:** 7.5% - **Apparel & Fashion:** 4.5% - **Accounting:** 3.0% - **Chemicals:** 3.0% - **Luxury Goods & Jewelry:** 3.0% - **Sporting Goods:** 3.0% - **Logistics and Supply Chain:** 1.5% - **Other:** 14.9% #### Webgility - **Retail:** 26.3% - **Wholesale:** 7.9% - **Accounting:** 7.0% - **Consumer Goods:** 5.1% - **Apparel & Fashion:** 4.6% - **Health, Wellness and Fitness:** 4.3% - **Automotive:** 3.0% - **Sporting Goods:** 3.0% - **Manufacturing:** 2.4% - **Construction:** 1.9% - **Other:** 34.4% --- ## Alternatives ### Alternatives to IBM Sterling Order Management - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Salesforce Order Management](https://www.g2.com/products/salesforce-order-management/reviews) — 4.2/5 stars (120 reviews) - [Oracle Order Management Cloud](https://www.g2.com/products/oracle-order-management-cloud/reviews) — 3.3/5 stars (13 reviews) - [Manhattan Active® Order Management](https://www.g2.com/products/manhattan-active-order-management/reviews) — 3.6/5 stars (6 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3827 reviews) - [Fluent Order Management](https://www.g2.com/products/fluent-order-management/reviews) — 4.9/5 stars (14 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews) - [ShipHero](https://www.g2.com/products/shiphero/reviews) — 4.4/5 stars (205 reviews) - [Sana Commerce Cloud](https://www.g2.com/products/sana-commerce-cloud/reviews) — 4.4/5 stars (124 reviews) - [Fast Track](https://www.g2.com/products/radial-fast-track/reviews) — 3.6/5 stars (13 reviews) ### Alternatives to Webgility - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) — 4.2/5 stars (64 reviews) - [Feedonomics](https://www.g2.com/products/feedonomics/reviews) — 4.4/5 stars (376 reviews) - [A2X](https://www.g2.com/products/a2x/reviews) — 4.9/5 stars (318 reviews) - [Zoho Inventory](https://www.g2.com/products/zoho-inventory/reviews) — 4.4/5 stars (88 reviews) - [Multiorders OMS](https://www.g2.com/products/multiorders-oms/reviews) — 4.6/5 stars (50 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) — 4.0/5 stars (3827 reviews) - [Avalara](https://www.g2.com/products/avalara/reviews) — 4.0/5 stars (816 reviews) - [Vertex](https://www.g2.com/products/vertex-inc-vertex/reviews) — 4.4/5 stars (466 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) — 4.2/5 stars (333 reviews) - [Extensiv Order Manager](https://www.g2.com/products/extensiv-order-manager/reviews) — 4.4/5 stars (67 reviews) --- ## Top Discussions ### IBM Sterling Order Management - Title: [Will IBM Order Management help me monitor orders to ensure that they fulfilled on time?](https://www.g2.com/discussions/order-fulfillment) — 2 comments, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management proactively monitor orders to allow you to correct problem orders before they impact the customer and help ensure a positive..." - Title: [What is the pipeline of features IBM has for the OMS in near future ?](https://www.g2.com/discussions/26401-what-is-the-pipeline-of-features-ibm-has-for-the-oms-in-near-future) — 1 comment, 1 upvote > **Top comment:** "There are many institutes in Bangalore, MaxMunus Do IBM Sterling B2B Integrator online training. In IBM Sterling many modules are they provide online..." - Title: [Can IBM Order Management help me with my inventory visibility and promising?](https://www.g2.com/discussions/inventory-visibility-and-promising) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management will enable perfect fulfillment to give customers exactly what they want, where and when they want it, through complete real-time..." - Title: [Will IBM Order Management provide me with a foundation to provide Omni-channel offerings to my customers?](https://www.g2.com/discussions/omni-channel-experience) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes, IBM Order Management provides complete real-time global inventory visibility, sophisticated sourcing and fulfillment logic across all channels, and..." - Title: [What is IBM Order Management?](https://www.g2.com/discussions/product-info-07ede14f-a9ce-4bd5-95ec-89d3797ec8ce) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Order Management helps your company deliver a superior customer experience by enabling your company to execute and coordinate order fulfillment processes..." ### Webgility - Title: [Looking for an experienced Webgility QuickBooks integrator](https://www.g2.com/discussions/35750-looking-for-an-experienced-webgility-quickbooks-integrator) — 1 comment, 1 upvote > **Top comment:** "Hi Michael! There are a number of Webgility Certified Partners, but I highly recommend Dan DeLong from Danwidth at https://www.danwidth.com/ as a trusted..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-sterling-order-management-vs-webgility)