# IBM Sterling B2B Integration SaaS vs TrueCommerce EDI Comparison
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## AI Generated Summary
- According to verified reviews, **TrueCommerce EDI** stands out for its exceptional customer support, with users praising the ease of contacting representatives for assistance. One user noted, "I love the fact that I can easily contact a customer service representative and get help."
- G2 reviewers report that **IBM Sterling B2B Integration SaaS** excels in providing a lightweight and integrated solution, allowing users to seamlessly exchange and transform data. Users highlighted its capability to handle various tasks through a single application, making it a robust choice for data processing needs.
- Users say that **TrueCommerce EDI** offers a more tailored implementation experience, with one reviewer mentioning how the sales team customized their demo to fit their business needs. This personalized approach seems to enhance user satisfaction during the onboarding process.
- Reviewers mention that while **IBM Sterling B2B Integration SaaS** has a higher score in ease of setup, it may still present some configuration challenges for specific workflows. Users have noted that the integration capabilities are strong, but the initial setup can require more effort.
- According to G2 reviewers, **TrueCommerce EDI** is particularly effective for transmitting essential documents like invoices and ASNs, making it a preferred choice for businesses focused on efficient document management.
- Users report that both products maintain a high quality of support, but **IBM Sterling B2B Integration SaaS** has received slightly higher ratings in terms of being a good business partner, with users appreciating its comprehensive capabilities for file transfer and validation.



| | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 52 | 438 | 
| **Largest Market Segment** | Small-Business (39.2% of reviews) | Small-Business (60.9% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us Per Month | 

---
## Top Pros & Cons

### IBM Sterling B2B Integration SaaS

Pros:
- Ease of Use (3 reviews)
- Easy Integrations (2 reviews)

Cons:
- Poor Interface Design (1 reviews)

### TrueCommerce EDI

Pros:
- Ease of Use (29 reviews)
- Customer Support (21 reviews)

Cons:
- Poor Customer Support (10 reviews)
- Lacking Features (6 reviews)

---
## Ratings Comparison
| Rating | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
  | **Meets Requirements** | 8.7 (28 reviews) | 9.2 (353 reviews) | 
  | **Ease of Use** | 8.5 (32 reviews) | 8.7 (360 reviews) | 
  | **Ease of Setup** | 8.2 (19 reviews) | 7.9 (228 reviews) | 
  | **Ease of Admin** | 8.8 (15 reviews) | 8.6 (190 reviews) | 
  | **Quality of Support** | 8.7 (29 reviews) | 8.8 (350 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (23 reviews) | 9.0 (189 reviews) | 
  | **Product Direction (% positive)** | 7.9 (28 reviews) | 8.6 (348 reviews) | 

---
## Pricing

### IBM Sterling B2B Integration SaaS

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### TrueCommerce EDI

#### Entry-Level Pricing

Plan: SMB Plan

Price: Contact Us Per Month

Description: Get EDI compliant and connect systems seamlessly.

Our SMB Plan starts with:

Key Features:
- Basic accounting and ERP Integrations
- 3 Trading partner connections
- 2 Integrated documents

[Browse all 3 editions](https://www.g2.com/products/truecommerce-edi/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Integration Brokerage

| Product | Score | Reviews |
|---|---|---|
| **IBM Sterling B2B Integration SaaS** | N/A | N/A |
| **TrueCommerce EDI** | 8.5/10 | 24 |

#### Data

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Information Tracking** | Not enough data | 8.2 (19 reviews) | 
| **Data Duplication** | Not enough data | 8.1 (18 reviews) | 
| **Security** | Not enough data | 8.9 (19 reviews) | 
| **Scheduling** | Not enough data | 9.0 (18 reviews) | 

#### Logistics

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Scaling** | Not enough data | 8.0 (16 reviews) | 
| **Automation** | Not enough data | 8.8 (18 reviews) | 
| **Communication** | Not enough data | 8.6 (20 reviews) | 
| **Copy** | Not enough data | 8.6 (15 reviews) | 
| **Integration ** | Not enough data | 8.7 (21 reviews) | 

### Electronic Data Interchange (EDI)

| Product | Score | Reviews |
|---|---|---|
| **IBM Sterling B2B Integration SaaS** | 8.5/10 | 26 |
| **TrueCommerce EDI** | 8.5/10 | 190 |

#### Functionality

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Data Exchange** | 8.6 (23 reviews) ✓ Verified | 9.1 (172 reviews) ✓ Verified | 
| **Data Mapping** | 8.4 (22 reviews) ✓ Verified | 8.7 (165 reviews) ✓ Verified | 

#### Management

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Workflow Management** | 8.7 (21 reviews) ✓ Verified | 8.5 (162 reviews) ✓ Verified | 
| **Exception Handling** | 8.3 (22 reviews) ✓ Verified | 8.1 (158 reviews) ✓ Verified | 
| **Real Time Reporting** | 8.3 (23 reviews) ✓ Verified | 8.3 (157 reviews) ✓ Verified | 

#### Integrations

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Third Party Integration** | 8.7 (21 reviews) ✓ Verified | 8.5 (159 reviews) ✓ Verified | 
| **BI Tools Integration** | 7.7 (21 reviews) ✓ Verified | 7.8 (128 reviews) ✓ Verified | 

#### Security

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Communication Protocols** | 8.8 (22 reviews) ✓ Verified | 8.5 (147 reviews) ✓ Verified | 
| **EDI Standards** | 8.7 (23 reviews) ✓ Verified | 9.0 (159 reviews) ✓ Verified | 

#### Support

| Feature | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **EDI Testing** | Feature Not Available | 8.6 (158 reviews) ✓ Verified | 

---
## Categories
**Shared Categories (1):** [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi)


**Unique to TrueCommerce EDI (2):** [Integration Brokerage  Software](https://www.g2.com/categories/integration-brokerage), [On-Premise Data Integration Software](https://www.g2.com/categories/on-premise-data-integration)


---
## Reviewer Demographics

### By Company Size

| Segment | IBM Sterling B2B Integration SaaS | TrueCommerce EDI | 
|---|---|---|
| **Small-Business** | 39.2% | 60.9% | 
| **Mid-Market** | 25.5% | 35.9% | 
| **Enterprise** | 35.3% | 3.2% | 

### By Industry

#### IBM Sterling B2B Integration SaaS

- **Logistics and Supply Chain:** 9.8%
- **Retail:** 7.8%
- **Information Technology and Services:** 7.8%
- **Electrical/Electronic Manufacturing:** 5.9%
- **Banking:** 5.9%
- **Animation:** 3.9%
- **Education Management:** 3.9%
- **Computer Software:** 3.9%
- **Hospital & Health Care:** 3.9%
- **Consumer Electronics:** 3.9%
- **Other:** 43.1%

#### TrueCommerce EDI

- **Wholesale:** 15.6%
- **Consumer Goods:** 13.2%
- **Manufacturing:** 9.3%
- **Retail:** 8.3%
- **Food Production:** 4.9%
- **Food & Beverages:** 4.4%
- **Apparel & Fashion:** 2.7%
- **Accounting:** 2.4%
- **Medical Devices:** 2.4%
- **Warehousing:** 2.4%
- **Other:** 34.2%

---
## Alternatives

### Alternatives to IBM Sterling B2B Integration SaaS

- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (654 reviews)
- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (593 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (622 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1053 reviews)
- [SAP Integration Suite](https://www.g2.com/products/sap-integration-suite/reviews) — 4.3/5 stars (339 reviews)
- [AWS Transfer Family](https://www.g2.com/products/aws-transfer-family/reviews) — 4.3/5 stars (211 reviews)
- [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (274 reviews)
- [OpenText Business Network Cloud EDI](https://www.g2.com/products/opentext-business-network-cloud-edi/reviews) — 4.1/5 stars (41 reviews)

### Alternatives to TrueCommerce EDI

- [Cleo Integration Cloud](https://www.g2.com/products/cleo-integration-cloud/reviews) — 4.4/5 stars (593 reviews)
- [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) — 4.3/5 stars (654 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (772 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [eZCom Software EDI](https://www.g2.com/products/ezcom-software-edi/reviews) — 4.7/5 stars (274 reviews)
- [Jitterbit](https://www.g2.com/products/jitterbit/reviews) — 4.5/5 stars (622 reviews)
- [Celigo](https://www.g2.com/products/celigo/reviews) — 4.6/5 stars (1053 reviews)
- [SnapLogic Intelligent Integration Platform (IIP)](https://www.g2.com/products/snaplogic-intelligent-integration-platform-iip/reviews) — 4.4/5 stars (398 reviews)
- [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) — 4.4/5 stars (2284 reviews)
- [Martini](https://www.g2.com/products/martini/reviews) — 4.7/5 stars (336 reviews)

---
## Top Discussions

### IBM Sterling B2B Integration SaaS

- Title: [How can Small Business use the facility and grow?](https://www.g2.com/discussions/how-can-small-business-use-the-facility-and-grow) — 1 comment, 2 upvotes
  > **Top comment:** "EDI"

### TrueCommerce EDI

- Title: [How do you know what you are paying for? How was the usage calculated?](https://www.g2.com/discussions/28165-how-do-you-know-what-you-are-paying-for-how-was-the-usage-calculated) — 2 comments
  > **Top comment:** "They have a detailed usage you can access to in the portal."
- Title: [What is EDI What are the components of EDI?](https://www.g2.com/discussions/what-is-edi-what-are-the-components-of-edi) — 1 comment
  > **Top comment:** "Electronic data interchange is the concept of businesses electronically communicating information that was traditionally communicated on paper, such as..."
- Title: [When we can expect to use it in Google Chrome?](https://www.g2.com/discussions/33630-when-we-can-expect-to-use-it-in-google-chrome) — 1 comment, 2 upvotes
  > **Top comment:** "Hi, Sonu...thank you for your question. TrueCommerce supports Google Chrome and will be happy to follow up with you this week regarding the connection issue..."
- Title: [Migrating to the Cloud](https://www.g2.com/discussions/15186-migrating-to-the-cloud) — 1 comment, 1 upvote
  > **Top comment:** "TrueCommerce was very supportive and we didn't have any difficulties migrating, they were there every step and it seemed mostly seemless."
- Title: [What is the fastest way to set up Item Catalog?](https://www.g2.com/discussions/14735-what-is-the-fastest-way-to-set-up-item-catalog) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can import.  I find it's easiest to export the item catalog from TC and then use that as the template for your import.  It should be a CSV file."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-sterling-b2b-integration-saas-vs-truecommerce-edi)