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Compare IBM Sterling B2B Integration SaaS and eZCom Software EDI 
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At a Glance
Market Segments
Small-Business (39.2% of reviews)
Small-Business (83.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Sterling B2B Integration SaaS
Star Rating
(52)4.5 out of 5
Market Segments
Small-Business (39.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IBM Sterling B2B Integration SaaSeZCom Software EDI
Star Rating
(242)4.7 out of 5
Market Segments
Small-Business (83.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about eZCom Software EDISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that IBM Sterling B2B Integration SaaS excels in security with a score of 9.4, highlighting its robust communication protocols, while eZCom Software EDI shines in EDI standards with a higher score of 9.5, indicating a more comprehensive approach to compliance.
- Users report that eZCom Software EDI offers superior data mapping capabilities, scoring 9.4 compared to IBM Sterling's 8.4, which users say makes it easier to customize data flows and integrate with various systems.
- G2 users note that eZCom Software EDI has a more user-friendly setup process, scoring 9.2 against IBM Sterling's 8.2, with many reviewers mentioning that the onboarding experience is smoother and less time-consuming.
- Users on G2 highlight that IBM Sterling B2B Integration SaaS provides excellent workflow management features, scoring 8.7, but eZCom Software EDI outperforms it with a score of 9.1, making it easier for users to manage their EDI processes efficiently.
- Reviewers say that eZCom Software EDI has a higher quality of support, scoring 9.9, which users report as being responsive and helpful, while IBM Sterling's support quality is rated at 8.7, indicating room for improvement in customer service.
- Users mention that both products have strong automation features, but eZCom Software EDI's automation capabilities score 9.2, allowing for more streamlined processes, while IBM Sterling's score of 9.2 suggests it is competitive but may not offer the same level of efficiency.
Pricing
Entry-Level Pricing
IBM Sterling B2B Integration SaaS
No pricing availableeZCom Software EDI
No pricing availableFree Trial
IBM Sterling B2B Integration SaaS
Free Trial is available
eZCom Software EDI
No trial information availableRatings
Meets Requirements
8.7
28
9.5
199
Ease of Use
8.5
32
8.8
200
Ease of Setup
8.2
19
9.1
126
Ease of Admin
8.8
15
9.3
75
Quality of Support
8.7
29
9.9
199
Has the product been a good partner in doing business?
9.1
23
9.7
76
Product Direction (% positive)
7.9
28
8.7
186
Features by Category
Data
Not enough data
9.4
17
Not enough data
9.4
17
Not enough data
9.8
16
Not enough data
9.8
15
Logistics
Not enough data
9.7
15
Not enough data
9.7
15
Not enough data
9.7
17
Not enough data
9.2
15
Not enough data
9.6
17
Functionality
8.6
23
|
Verified
9.5
166
8.4
22
|
Verified
9.4
153
Management
8.7
21
|
Verified
9.1
153
8.3
22
|
Verified
9.2
152
8.3
23
|
Verified
9.1
147
Integrations
8.7
21
|
Verified
9.0
151
7.7
21
|
Verified
8.6
123
Security
8.8
22
|
Verified
9.3
138
8.7
23
|
Verified
9.4
165
Support
Feature Not Available
9.4
164
Categories
Categories
Shared Categories
IBM Sterling B2B Integration SaaS and eZCom Software EDI are categorized as Electronic Data Interchange (EDI)
Unique Categories
IBM Sterling B2B Integration SaaS has no unique categories
eZCom Software EDI is categorized as Integration Brokerage
Reviews
Reviewers' Company Size
IBM Sterling B2B Integration SaaS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eZCom Software EDI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Logistics and Supply Chain
9.8%
Retail
7.8%
Information Technology and Services
7.8%
Electrical/Electronic Manufacturing
5.9%
Banking
5.9%
Other
62.7%
Wholesale
19.0%
Consumer Goods
16.9%
Apparel & Fashion
15.6%
Retail
10.0%
Cosmetics
4.8%
Other
33.8%
Alternatives
Discussions
How can Small Business use the facility and grow?
1 Comment
MM
EDIRead more
IBM Sterling B2B Integration SaaS has no more discussions with answers
eZCom Software EDI has no discussions with answers
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