# IBM Robotic Process Automation (RPA) vs Pega Platform Comparison | | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Star Rating** | 4.7 out of 5 | 4.2 out of 5 | | **Total Reviews** | 286 | 278 | | **Largest Market Segment** | Small-Business (42.6% of reviews) | Enterprise (67.0% of reviews) | | **Entry Level Price** | $0.00 USD | No pricing available | --- ## Top Pros & Cons ### IBM Robotic Process Automation (RPA) Pros: - Ease of Use (2 reviews) - Bot Creation (1 reviews) Cons: - Difficult Setup (1 reviews) ### Pega Platform Pros: - Customer Support (3 reviews) - Data Management (3 reviews) Cons: - Limitations (2 reviews) - Limited Features (2 reviews) --- ## Ratings Comparison | Rating | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Meets Requirements** | 9.2 (246 reviews) | 8.4 (161 reviews) | | **Ease of Use** | 9.2 (248 reviews) | 8.3 (163 reviews) | | **Ease of Setup** | 8.6 (69 reviews) | 8.0 (107 reviews) | | **Ease of Admin** | 8.5 (66 reviews) | 8.1 (99 reviews) | | **Quality of Support** | 9.2 (240 reviews) | 8.2 (153 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (67 reviews) | 8.3 (93 reviews) | | **Product Direction (% positive)** | 9.6 (254 reviews) | 8.0 (161 reviews) | --- ## Pricing ### IBM Robotic Process Automation (RPA) #### Entry-Level Pricing Plan: No-cost Trial Price: $0.00 USD Description: No-cost 30-day trial to build bots, intelligent virtual agents (IVAs) and dashboards. Key Features: - Attended bots - Included - Unattended bots - Included - Studio (build environment) - Included [Browse all 3 editions](https://www.g2.com/products/ibm-robotic-process-automation-rpa/pricing) #### Free Trial Yes ### Pega Platform #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Warranty Management | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 9.5/10 | 13 | #### User Tools - Warranty Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Inventory** | Not enough data | 9.7 (6 reviews) | | **Stakeholder Reports** | Not enough data | 9.5 (7 reviews) | | **Lifecycle Reports** | Not enough data | 9.5 (7 reviews) | #### Customer Insights | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Fraud Detection** | Not enough data | 9.3 (7 reviews) | | **Trends Detection** | Not enough data | 9.7 (6 reviews) | #### Software Integrations | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **CRM Integration** | Not enough data | 9.4 (8 reviews) | | **FSM Integration** | Not enough data | 9.7 (6 reviews) | ### Workflow Management | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Setup | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Activities** | Not enough data | Not enough data | | **Flows** | Not enough data | Not enough data | | **Dependencies** | Not enough data | Not enough data | | **Notifications** | Not enough data | Not enough data | #### Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Updates** | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | #### Generative AI | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - Workflow Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Workplace Innovation Platforms | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 8.6/10 | 21 | #### Administration | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Application Deployment** | Not enough data | 8.2 (10 reviews) ✓ Verified | | **Native Deployment** | Not enough data | 7.9 (12 reviews) ✓ Verified | | **Data Security** | Not enough data | 8.5 (12 reviews) ✓ Verified | | **Access Control** | Not enough data | 8.5 (12 reviews) ✓ Verified | | **Scalability** | Not enough data | 8.9 (12 reviews) ✓ Verified | | **Lifecycle Management** | Not enough data | 9.1 (11 reviews) ✓ Verified | #### Automation | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Workflow Automation** | Not enough data | 8.8 (12 reviews) ✓ Verified | | **Workflow Mapping** | Not enough data | 8.9 (12 reviews) ✓ Verified | | **Real-Time Updates** | Not enough data | 8.3 (12 reviews) ✓ Verified | #### Development | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Application Templates** | Not enough data | 8.3 (8 reviews) | | **UI Code Extending** | Not enough data | 8.9 (12 reviews) ✓ Verified | | **WYSIWYG Editor** | Not enough data | 8.9 (6 reviews) | | **Collaborative Development** | Not enough data | 8.6 (11 reviews) ✓ Verified | ### Robotic Process Automation (RPA) | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | 9.0/10 | 266 | | **Pega Platform** | 8.8/10 | 30 | #### Automation Building | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Visual Editor** | 9.1 (238 reviews) | 8.5 (16 reviews) ✓ Verified | | **Workflow Recording** | 8.8 (237 reviews) | 8.8 (18 reviews) ✓ Verified | | **Pre-Built Templates** | 8.7 (216 reviews) | 8.7 (19 reviews) ✓ Verified | | **Custom Automation** | 9.1 (235 reviews) | 8.9 (16 reviews) ✓ Verified | | **Collaboration** | 8.9 (233 reviews) | 9.2 (14 reviews) ✓ Verified | | **Ease of Bot Creation** | 9.3 (241 reviews) | 8.2 (10 reviews) ✓ Verified | #### Bot Management & Execution | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Bot Scheduling** | 9.1 (242 reviews) | 9.0 (14 reviews) ✓ Verified | | **Attended Automation** | 9.1 (233 reviews) | 9.1 (15 reviews) ✓ Verified | | **Unattended Automation** | 9.1 (238 reviews) | 8.6 (14 reviews) ✓ Verified | | **Bot Performance Analytics** | 8.8 (228 reviews) | 8.7 (15 reviews) ✓ Verified | | **Data and Product Security** | 8.9 (237 reviews) | 8.8 (10 reviews) ✓ Verified | | **Scalability** | 9.1 (237 reviews) | 8.2 (10 reviews) ✓ Verified | #### Intelligent Automation | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **OCR** | 8.7 (233 reviews) | 9.2 (6 reviews) | | **Machine Learning** | 8.8 (207 reviews) | 8.5 (8 reviews) ✓ Verified | | **NLP** | 8.9 (206 reviews) | 8.8 (8 reviews) ✓ Verified | #### Agentic AI - Robotic Process Automation (RPA) | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Customer Journey Analytics | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 8.7/10 | 18 | #### Platform Basics | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Dynamic Segmentation** | Not enough data | 9.1 (9 reviews) ✓ Verified | | **Journey Optimization** | Not enough data | 8.7 (10 reviews) ✓ Verified | #### Platform Data | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Journey Reporting** | Not enough data | 8.1 (9 reviews) ✓ Verified | | **Trends Reporting** | Not enough data | 7.9 (8 reviews) ✓ Verified | | **Dashboards** | Not enough data | 8.8 (11 reviews) ✓ Verified | | **Advanced Data Filtering** | Not enough data | 9.0 (10 reviews) | #### Platform Additional Functionality | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Journey Mapping** | Not enough data | 8.5 (8 reviews) | | **Integrations** | Not enough data | 9.2 (10 reviews) ✓ Verified | | **Automated Alerts** | Not enough data | 8.8 (10 reviews) ✓ Verified | #### Agentic AI - Customer Journey Analytics | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Digital Process Automation (DPA) | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Digital Workflows | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Logic and Conditions** | Not enough data | 8.5 (12 reviews) | | **No-Code Or Low-Code** | Not enough data | 8.6 (13 reviews) ✓ Verified | | **Document Management** | Not enough data | 8.1 (12 reviews) ✓ Verified | #### Forms | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Data Mapping** | Not enough data | 7.8 (12 reviews) ✓ Verified | | **Templates** | Not enough data | 7.8 (12 reviews) ✓ Verified | | **Mobile-Friendly Forms** | Not enough data | 8.0 (11 reviews) | #### Automation | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Workflow Automation** | Not enough data | 8.9 (12 reviews) | | **Workflow Mapping** | Not enough data | 8.8 (13 reviews) ✓ Verified | | **Real-Time Updates** | Not enough data | 7.9 (12 reviews) ✓ Verified | | **Robotic Process Automation** | Not enough data | 8.1 (9 reviews) ✓ Verified | #### Agentic AI - Digital Process Automation (DPA) | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Process Mining | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Process Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Process Library** | Not enough data | Not enough data | | **Collaboration** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Execution Management** | Not enough data | Not enough data | #### Process Analysis | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Real-Time Process Analysis** | Not enough data | Not enough data | | **Process Notation** | Not enough data | Not enough data | | **Process Mapping** | Not enough data | Not enough data | #### Automation | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **RPA Integration** | Not enough data | Not enough data | | **Application Development** | Not enough data | Not enough data | #### Generative AI | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Process Mining | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Application Development Platforms | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 8.3/10 | 13 | #### Functionality | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Ease of Use** | Not enough data | 8.8 (10 reviews) | | **File Management** | Not enough data | 8.5 (10 reviews) | | **Multi-Language Support** | Not enough data | 8.3 (8 reviews) | | **Customization** | Not enough data | 7.8 (10 reviews) | | **Straight-Out-the-Box Functionality** | Not enough data | 9.0 (10 reviews) | | **Help Guides** | Not enough data | 8.0 (10 reviews) | | **Patching & Updates** | Not enough data | 8.0 (9 reviews) | ### Bot Platforms | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Generative AI | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Agentic AI - Bot Platforms | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Field Service Management | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 9.1/10 | 17 | #### Generative AI | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | | **AI Image-to-Text** | Not enough data | Not enough data | #### Before the Job | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Calendar** | Not enough data | 8.7 (10 reviews) | | **Dispatch** | Not enough data | 8.8 (8 reviews) | | **Roles** | Not enough data | 9.2 (10 reviews) | | **Booking** | Not enough data | 9.0 (8 reviews) | #### On the Job | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Location** | Not enough data | 9.0 (10 reviews) | | **Employee Communication** | Not enough data | 8.9 (9 reviews) | | **Behavior Monitoring** | Not enough data | 8.7 (9 reviews) | | **Client Notifications** | Not enough data | 9.4 (9 reviews) | | **Field Sales** | Not enough data | 8.9 (9 reviews) | #### After the Job | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Reports** | Not enough data | 9.2 (11 reviews) | | **Analytics** | Not enough data | 9.5 (11 reviews) | | **Invoicing** | Not enough data | 9.6 (9 reviews) | | **CRM Integrations** | Not enough data | 9.4 (9 reviews) | #### Agentic AI - Field Service Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Business Process Management | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 8.7/10 | 124 | #### Generative AI | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | #### Process Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Process Overview** | Not enough data | 9.2 (6 reviews) | | **Process Analysis** | Not enough data | 8.5 (77 reviews) | | **Real-Time Process Monitoring** | Not enough data | 8.3 (5 reviews) | | **Unstructured Processes** | Not enough data | 8.3 (7 reviews) | | **API Connection** | Not enough data | 8.5 (8 reviews) | | **Intelligence** | Not enough data | 8.8 (8 reviews) | | **Document Approval** | Not enough data | 9.0 (7 reviews) | #### Customization | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Document Generation** | Not enough data | 8.4 (77 reviews) | | **Process Design** | Not enough data | 8.6 (83 reviews) | | **Process Repository** | Not enough data | 8.4 (73 reviews) | | **No-Code App Development** | Not enough data | 8.3 (68 reviews) | | **Low-Code App Development** | Not enough data | 9.3 (5 reviews) | #### Collaboration | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Permissions for Sharing** | Not enough data | 8.5 (69 reviews) | | **Data Unification** | Not enough data | 8.3 (69 reviews) | | **Accessibility** | Not enough data | 8.5 (77 reviews) | | **Process Routing** | Not enough data | 9.7 (5 reviews) | #### Agentic AI - Business Process Management | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Process Development | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Process Routing** | Not enough data | 9.0 (7 reviews) | ### Process Orchestration | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Functionality - Process Orchestration | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Peak Demand Handling** | Not enough data | Not enough data | | **Process Customization** | Not enough data | Not enough data | | **Process Automation** | Not enough data | Not enough data | | **Workflow Management** | Not enough data | Not enough data | | **High-Stakes Process Automation** | Not enough data | Not enough data | #### Integration & Adaptability - Process Orchestration | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Third-Party Software Integration** | Not enough data | Not enough data | | **Endpoint Integration** | Not enough data | Not enough data | | **Intuitive Process Design** | Not enough data | Not enough data | | **Real-Time Process Monitoring** | Not enough data | Not enough data | | **Business Process Adaptation** | Not enough data | Not enough data | | **Customer-Facing Process Management** | Not enough data | Not enough data | | **Multi-Endpoint Execution** | Not enough data | Not enough data | | **Regulatory Compliance Management** | Not enough data | Not enough data | ### Business Automation Platforms (BAPs) | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | N/A | N/A | #### Workflow Design & Orchestration | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Task Logic and Sequencing** | Not enough data | Not enough data | | **Visual Workflow Builder** | Not enough data | Not enough data | #### Integrations & Connectivity | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Pre-Built Integrations** | Not enough data | Not enough data | | **Custom Integration Capabilities** | Not enough data | Not enough data | #### Automation Execution & Intelligence | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **AI-Powered Optimization** | Not enough data | Not enough data | | **Trigger-Based Automation** | Not enough data | Not enough data | #### Development & Customization | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Low-Code/No-Code Tools** | Not enough data | Not enough data | | **Reusable Components** | Not enough data | Not enough data | #### Governance & Security | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Audit Logging** | Not enough data | Not enough data | | **Role-Based Access Control** | Not enough data | Not enough data | #### Reporting & Analytics | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Real-Time Dashboards** | Not enough data | Not enough data | | **Workflow Analytics** | Not enough data | Not enough data | #### Agentic AI - Business Automation Platforms (BAPs) | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Low-Code Development Platforms | Product | Score | Reviews | |---|---|---| | **IBM Robotic Process Automation (RPA)** | N/A | N/A | | **Pega Platform** | 8.6/10 | 92 | #### Application Design | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **UI Code Extending** | Not enough data | 8.3 (49 reviews) ✓ Verified | | **Programming Code Extending** | Not enough data | 8.0 (49 reviews) ✓ Verified | | **Customized Branding** | Not enough data | 8.8 (48 reviews) ✓ Verified | | **Application Templates** | Not enough data | 8.7 (47 reviews) ✓ Verified | | **Workflows** | Not enough data | 9.2 (49 reviews) ✓ Verified | #### Data Control | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Data Migration** | Not enough data | 8.4 (44 reviews) ✓ Verified | | **Data Synchronization** | Not enough data | 8.2 (47 reviews) ✓ Verified | | **Data Security** | Not enough data | 8.9 (45 reviews) ✓ Verified | #### Publishing | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Application Deployment** | Not enough data | 8.7 (50 reviews) ✓ Verified | | **Platform Compatability** | Not enough data | 8.3 (48 reviews) ✓ Verified | | **Lifecycle Management** | Not enough data | 8.6 (51 reviews) ✓ Verified | #### Agentic AI - Low-Code Development Platforms | Feature | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | --- ## Categories **Shared Categories (1):** [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) **Unique to Pega Platform (13):** [Application Development Platforms ](https://www.g2.com/categories/application-development-platforms), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Warranty Management Software](https://www.g2.com/categories/warranty-management), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Workplace Innovation Platforms](https://www.g2.com/categories/workplace-innovation-platforms), [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Bot Platforms](https://www.g2.com/categories/bot-platforms), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Business Automation Platforms (BAPs)](https://www.g2.com/categories/business-automation-platforms-baps), [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) --- ## Reviewer Demographics ### By Company Size | Segment | IBM Robotic Process Automation (RPA) | Pega Platform | |---|---|---| | **Small-Business** | 42.6% | 15.2% | | **Mid-Market** | 36.4% | 17.8% | | **Enterprise** | 21.0% | 67.0% | ### By Industry #### IBM Robotic Process Automation (RPA) - **Information Technology and Services:** 23.5% - **Telecommunications:** 16.9% - **Financial Services:** 5.5% - **Retail:** 4.8% - **Logistics and Supply Chain:** 4.4% - **Consumer Services:** 3.7% - **Banking:** 3.3% - **Program Development:** 2.6% - **Marketing and Advertising:** 2.6% - **Automotive:** 2.2% - **Other:** 30.5% #### Pega Platform - **Information Technology and Services:** 20.8% - **Financial Services:** 12.2% - **Banking:** 12.2% - **Computer Software:** 10.7% - **Insurance:** 8.1% - **Telecommunications:** 5.6% - **Hospital & Health Care:** 2.5% - **Government Administration:** 2.0% - **Health, Wellness and Fitness:** 2.0% - **Marketing and Advertising:** 1.5% - **Other:** 22.3% --- ## Alternatives ### Alternatives to IBM Robotic Process Automation (RPA) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5608 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1094 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) - [Rocketbot](https://www.g2.com/products/rocketbot/reviews) — 4.6/5 stars (517 reviews) - [Aiwozo](https://www.g2.com/products/aiwozo/reviews) — 4.5/5 stars (337 reviews) - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (499 reviews) - [Apify](https://www.g2.com/products/apify/reviews) — 4.7/5 stars (539 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2083 reviews) ### Alternatives to Pega Platform - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (499 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5608 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1094 reviews) - [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1568 reviews) - [Camunda](https://www.g2.com/products/camunda/reviews) — 4.5/5 stars (327 reviews) - [ProcessMaker](https://www.g2.com/products/processmaker/reviews) — 4.3/5 stars (305 reviews) --- ## Top Discussions ### IBM Robotic Process Automation (RPA) - Title: [Is it competitive with Uipath?](https://www.g2.com/discussions/is-it-competitive-with-uipath) — 1 comment, 1 upvote > **Top comment:** "Yes " - Title: [What are the features of robotic process automation?](https://www.g2.com/discussions/ibm-robotic-process-automation-what-are-the-features-of-robotic-process-automation) — 1 comment > **Top comment:** "-Extreme accuracy and uniformity -Low technical barrier as in no programming skills necessary to configure a bot. -Compliance : Bots follow regulatory..." - Title: [How can this technology be integrated with Blockchain?](https://www.g2.com/discussions/como-puede-integrarse-esta-tecnologia-con-blockchain) — 1 comment, 1 upvote > **Top comment:** "IBM RPA provides integration with any platform that supports the HTTP protocol. Several platforms provide API integration through HTTP. With IBM RPA, the..." - Title: [For the creation of AI, as I have not yet had projects with this function, how would this type of real implementation of the tool work?](https://www.g2.com/discussions/para-criacao-de-ia-como-ainda-nao-tive-projetos-com-essa-funcao-como-funcionaria-esse-tipo-de-implementacao-real-da-ferramenta) — 1 comment, 1 upvote > **Top comment:** "The IBM RPA deploys two machine learning mechanisms and an integration point: - Knowledge Base (KB) is a question-and-answer algorithm that learns from a..." ### Pega Platform - Title: [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) — 1 comment > **Top comment:** "Its a low code platform where all the things comes with pre defined code which makes us to build the application faster and smoother and moreover its a low..." - Title: [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) — 1 comment > **Top comment:** "Best tool " - Title: [What is PEGA platform?](https://www.g2.com/discussions/what-is-pega-platform) — 1 comment > **Top comment:** "An integrated platform that provides low code implementation of predominantly workflow based process automations. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-robotic-process-automation-rpa-vs-pega-platform)