# IBM Process Mining, NewgenONE Digital Transformation Platform vs Laserfiche Comparison | | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 4.7 out of 5 | | **Total Reviews** | 157 | 90 | 1,246 | | **Largest Market Segment** | Mid-Market (40.0% of reviews) | Enterprise (58.4% of reviews) | Mid-Market (60.4% of reviews) | | **Entry Level Price** | Free Trial 30 Day Trial of IBM Process Mining as a Service. | No pricing available | $53.00 1 User Per Month | --- ## Top Pros & Cons ### IBM Process Mining Pros: - Ease of Implementation (1 reviews) - Ease of Learning (1 reviews) Cons: - AI Limitations (1 reviews) - Lacking Features (1 reviews) ### NewgenONE Digital Transformation Platform Pros: - Automation (1 reviews) - Automation Efficiency (1 reviews) Cons: - Bug Issues (1 reviews) - Bugs (1 reviews) ### Laserfiche Pros: - Ease of Use (125 reviews) - Process Automation (87 reviews) Cons: - Learning Curve (40 reviews) - Learning Difficulty (34 reviews) --- ## Ratings Comparison | Rating | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Meets Requirements** | 9.6 (132 reviews) | 8.5 (70 reviews) | 9.1 (1037 reviews) | | **Ease of Use** | 9.5 (133 reviews) | 8.5 (74 reviews) | 8.8 (1064 reviews) | | **Ease of Setup** | 8.1 (21 reviews) | 7.5 (45 reviews) | 8.3 (773 reviews) | | **Ease of Admin** | 8.3 (16 reviews) | 7.9 (45 reviews) | 8.5 (703 reviews) | | **Quality of Support** | 9.7 (129 reviews) | 8.4 (71 reviews) | 9.0 (993 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (14 reviews) | 8.6 (43 reviews) | 9.2 (702 reviews) | | **Product Direction (% positive)** | 9.7 (128 reviews) | 9.3 (81 reviews) | 9.5 (1031 reviews) | --- ## Pricing ### IBM Process Mining #### Entry-Level Pricing Plan: IBM Process Mining Trial Price: Free Trial 30 Day Trial of IBM Process Mining as a Service. Description: Discover the power of process intelligence with IBM Process Mining. Start your 30-day free trial to explore how IBM Process Mining uncovers inefficiencies, monitors compliance, and delivers AI-powered insights for actionable results. Upload up to 1GB of data and experience the full platform (task mining excluded) in a secure and scalable environment. Key Features: - AI insights - Workflow optimization - Compliance monitoring [Browse all 4 editions](https://www.g2.com/products/ibm-process-mining/pricing) #### Free Trial Yes ### NewgenONE Digital Transformation Platform #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Laserfiche #### Entry-Level Pricing Plan: Laserfiche Cloud Starter Price: $53.00 1 User Per Month Description: Support paperless goals with a proven document management system. Starts at 1 user. Key Features: - Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration - Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations - Manage access to information, fine-grained access controls, redactions, offline mobile access [Browse all 3 editions](https://www.g2.com/products/laserfiche/pricing) #### Free Trial No --- ## Features Comparison By Category ### Cloud Content Collaboration | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | 8.9/10 | 51 | #### File Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Device Syncing** | Not enough data | Not enough data | 8.4 (31 reviews) | | **Web Interface** | Not enough data | Not enough data | 9.3 (32 reviews) | | **File Type Support** | Not enough data | Not enough data | 8.9 (30 reviews) | | **Search** | Not enough data | Not enough data | 9.0 (31 reviews) | | **Mobile Apps** | Not enough data | Not enough data | 8.2 (28 reviews) | #### Agentic AI - Cloud Content Collaboration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | #### Collaboration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **File following** | Not enough data | Not enough data | 9.0 (31 reviews) | | **File Sharing** | Not enough data | Not enough data | 9.2 (30 reviews) | | **Simultaneously Editing** | Not enough data | Not enough data | 8.1 (31 reviews) | | **Change Tracking / Audit Logs** | Not enough data | Not enough data | 8.7 (29 reviews) | #### Administration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **User and Role Management** | Not enough data | Not enough data | 9.1 (31 reviews) | | **Policies and Controls** | Not enough data | Not enough data | 9.3 (30 reviews) | | **Device Management** | Not enough data | Not enough data | 9.2 (30 reviews) | | **Storage Limits** | Not enough data | Not enough data | 9.5 (28 reviews) | | **Storage Zones** | Not enough data | Not enough data | 9.1 (28 reviews) | | **Security** | Not enough data | Not enough data | 9.4 (28 reviews) | #### Platform | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Performance and Reliability** | Not enough data | Not enough data | 9.2 (43 reviews) | | **Reporting and Auditing** | Not enough data | Not enough data | 8.6 (42 reviews) | | **System of Record Integration** | Not enough data | Not enough data | 9.0 (43 reviews) | | **APIs** | Not enough data | Not enough data | 8.4 (42 reviews) | ### Document Scanning | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | 8.9/10 | 479 | #### Edit | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **File Type** | Not enough data | Not enough data | 8.9 (423 reviews) | | **Color** | Not enough data | Not enough data | 8.9 (408 reviews) | | **Crop** | Not enough data | Not enough data | 8.7 (378 reviews) | | **Size** | Not enough data | Not enough data | 8.9 (396 reviews) | #### Logistics | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Upload** | Not enough data | Not enough data | 9.1 (436 reviews) | | **Email Attachment** | Not enough data | Not enough data | 8.9 (405 reviews) | | **Direct Send** | Not enough data | Not enough data | 8.7 (372 reviews) | | **Document Management** | Not enough data | Not enough data | 9.3 (446 reviews) | | **Search** | Not enough data | Not enough data | 9.0 (445 reviews) | ### Workflow Management | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 8.5/10 | 17 | | **Laserfiche** | N/A | N/A | #### Setup | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Activities** | Not enough data | 8.3 (16 reviews) | Not enough data | | **Flows** | Not enough data | 9.0 (17 reviews) | Not enough data | | **Dependencies** | Not enough data | 7.9 (13 reviews) | Not enough data | | **Notifications** | Not enough data | 8.3 (15 reviews) | Not enough data | #### Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Updates** | Not enough data | 8.7 (14 reviews) | Not enough data | | **Audit Trail** | Not enough data | 8.5 (16 reviews) | Not enough data | | **Integration** | Not enough data | 8.6 (16 reviews) | Not enough data | #### Generative AI | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Workflow Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Accounts Payable (AP) and Spend Analysis | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Data Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Consolidation** | Not enough data | Not enough data | Not enough data | | **Classification** | Not enough data | Not enough data | Not enough data | | **External Sources** | Not enough data | Not enough data | Not enough data | | **Integration** | Not enough data | Not enough data | Not enough data | | **Cleaning** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Accounts Payable (AP) and Spend Analysis | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Analytics | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Benchmarking** | Not enough data | Not enough data | Not enough data | | **KPIs** | Not enough data | Not enough data | Not enough data | | **Compliance** | Not enough data | Not enough data | Not enough data | | **Errors** | Not enough data | Not enough data | Not enough data | #### Recovery | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Historical payments** | Not enough data | Not enough data | Not enough data | | **Overpayments** | Not enough data | Not enough data | Not enough data | #### AP Data Processing | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Workflows** | Not enough data | Not enough data | Not enough data | | **Transparency** | Not enough data | Not enough data | Not enough data | | **Controls** | Not enough data | Not enough data | Not enough data | ### AP Automation | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | 8.4/10 | 119 | #### Invoice Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Capture** | Not enough data | Not enough data | 8.8 (97 reviews) | | **Supplier Portal** | Not enough data | Not enough data | 8.5 (78 reviews) | | **Repository** | Not enough data | Not enough data | 9.2 (109 reviews) | #### Invoice Processing | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Matching** | Not enough data | Not enough data | 8.6 (90 reviews) | | **Payments** | Not enough data | Not enough data | 7.9 (81 reviews) | | **Workflows** | Not enough data | Not enough data | 9.1 (109 reviews) | | **Tax Compliance** | Not enough data | Not enough data | 8.1 (74 reviews) | #### Analytics | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Due Dates** | Not enough data | Not enough data | 8.8 (91 reviews) | | **Benchmarking** | Not enough data | Not enough data | 8.4 (71 reviews) | | **KPIs** | Not enough data | Not enough data | 8.0 (71 reviews) | #### Integration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Accounting** | Not enough data | Not enough data | 8.5 (86 reviews) | | **Payment Integration** | Not enough data | Not enough data | 8.1 (71 reviews) | | **ERP** | Not enough data | Not enough data | 8.3 (69 reviews) | #### Risk | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Analysis** | Not enough data | Not enough data | 8.6 (94 reviews) | | **Identification** | Not enough data | Not enough data | 8.7 (95 reviews) | | **Scoring** | Not enough data | Not enough data | 8.6 (85 reviews) | #### Recovery | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Recoup** | Not enough data | Not enough data | 8.4 (67 reviews) | | **Reporting** | Not enough data | Not enough data | 8.6 (101 reviews) | #### Audit | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Filters** | Not enough data | Not enough data | 8.6 (94 reviews) | | **Post Audits** | Not enough data | Not enough data | 8.4 (79 reviews) | | **Overpayments** | Not enough data | Not enough data | 7.9 (67 reviews) | | **Duplicates** | Not enough data | Not enough data | 8.1 (77 reviews) | #### Fraud | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Vendor Checks** | Not enough data | Not enough data | 8.2 (73 reviews) | | **Data Generation** | Not enough data | Not enough data | 8.3 (84 reviews) | | **Monitoring** | Not enough data | Not enough data | 8.5 (89 reviews) | #### Agentic AI - AP Automation | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Robotic Process Automation (RPA) | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 9.0/10 | 6 | | **Laserfiche** | N/A | N/A | #### Automation Building | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Visual Editor** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Workflow Recording** | Not enough data | 9.7 (5 reviews) | Not enough data | | **Pre-Built Templates** | Not enough data | 9.2 (6 reviews) | Not enough data | | **Custom Automation** | Not enough data | 9.4 (6 reviews) | Not enough data | | **Collaboration** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Ease of Bot Creation** | Not enough data | 9.0 (5 reviews) | Not enough data | #### Bot Management & Execution | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Bot Scheduling** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Attended Automation** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Unattended Automation** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Bot Performance Analytics** | Not enough data | 8.7 (5 reviews) | Not enough data | | **Data and Product Security** | Not enough data | 9.0 (5 reviews) | Not enough data | | **Scalability** | Not enough data | 9.2 (6 reviews) | Not enough data | #### Intelligent Automation | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **OCR** | Not enough data | 8.9 (6 reviews) | Not enough data | | **Machine Learning** | Not enough data | 8.7 (5 reviews) | Not enough data | | **NLP** | Not enough data | 8.7 (5 reviews) | Not enough data | #### Agentic AI - Robotic Process Automation (RPA) | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Customer Communications Management | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 8.3/10 | 13 | | **Laserfiche** | N/A | N/A | #### Channels | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Multi-Channel Coverage** | Not enough data | 8.0 (11 reviews) | Not enough data | | **Open Listening** | Not enough data | 7.8 (9 reviews) | Not enough data | | **Physical Media** | Not enough data | 8.7 (9 reviews) | Not enough data | #### Design | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Communications Strategy Development** | Not enough data | 8.5 (9 reviews) | Not enough data | | **Create Content** | Not enough data | 8.5 (8 reviews) | Not enough data | | **Personalization** | Not enough data | 8.3 (8 reviews) | Not enough data | | **Inbound Identification** | Not enough data | 8.3 (9 reviews) | Not enough data | | **Regulatory Compliance** | Not enough data | 8.5 (10 reviews) | Not enough data | #### Generative AI | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | ### Public Records Management | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Request Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Online Forms** | Not enough data | Not enough data | Not enough data | | **Workflow Assignment** | Not enough data | Not enough data | Not enough data | | **Payment Processing** | Not enough data | Not enough data | Not enough data | | **Public Database** | Not enough data | Not enough data | Not enough data | | **Common Documents** | Not enough data | Not enough data | Not enough data | | **Digital Storage** | Not enough data | Not enough data | Not enough data | | **Role-Based Permissions** | Not enough data | Not enough data | Not enough data | | **Audit Trail** | Not enough data | Not enough data | Not enough data | #### Workflow Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Automated Reminders** | Not enough data | Not enough data | Not enough data | | **Communication Tools** | Not enough data | Not enough data | Not enough data | | **Cross-Department Collaboration** | Not enough data | Not enough data | Not enough data | #### Reporting | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Dashboards** | Not enough data | Not enough data | Not enough data | | **Basic Reporting** | Not enough data | Not enough data | Not enough data | ### Digital Process Automation (DPA) | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 9.0/10 | 13 | | **Laserfiche** | 8.9/10 | 222 | #### Digital Workflows | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Logic and Conditions** | Not enough data | 9.1 (13 reviews) | 8.9 (183 reviews) ✓ Verified | | **No-Code Or Low-Code** | Not enough data | 8.6 (12 reviews) | 8.7 (170 reviews) ✓ Verified | | **Document Management** | Not enough data | 9.1 (13 reviews) | 9.3 (197 reviews) ✓ Verified | #### Forms | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Data Mapping** | Not enough data | 9.0 (12 reviews) | 8.8 (175 reviews) ✓ Verified | | **Templates** | Not enough data | 9.2 (12 reviews) | 8.9 (190 reviews) ✓ Verified | | **Mobile-Friendly Forms** | Not enough data | 8.2 (10 reviews) | 8.5 (163 reviews) ✓ Verified | #### Automation | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Workflow Automation** | Not enough data | 9.5 (10 reviews) | 9.2 (196 reviews) ✓ Verified | | **Workflow Mapping** | Not enough data | 9.3 (10 reviews) | 9.1 (183 reviews) | | **Real-Time Updates** | Not enough data | 9.0 (10 reviews) | 8.8 (175 reviews) ✓ Verified | | **Robotic Process Automation** | Not enough data | 9.0 (8 reviews) | 8.0 (129 reviews) ✓ Verified | #### Agentic AI - Digital Process Automation (DPA) | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Contract Lifecycle Management (CLM) | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Contract Creation & Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Contract Creation** | Not enough data | Not enough data | Not enough data | | **Contract Templates** | Not enough data | Not enough data | Not enough data | | **Contract Editing** | Not enough data | Not enough data | Not enough data | | **Contract Attachments** | Not enough data | Not enough data | Not enough data | #### Collaboration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Contract Collaboration** | Not enough data | Not enough data | Not enough data | | **Approval Process** | Not enough data | Not enough data | Not enough data | #### Other Platform Features | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Notifications & Reminders** | Not enough data | Not enough data | Not enough data | | **Contract Database** | Not enough data | Not enough data | Not enough data | | **Contract Compliance** | Not enough data | Not enough data | Not enough data | | **Integrations / APIs** | Not enough data | Not enough data | Not enough data | | **E-Signature** | Not enough data | Not enough data | Not enough data | #### Contract Data | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Reporting & Dashboards** | Not enough data | Not enough data | Not enough data | | **Advanced Contract Analytics** | Not enough data | Not enough data | Not enough data | #### Generative AI | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | Not enough data | #### Agentic AI - Contract Lifecycle Management (CLM) | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### Business Process Simulation | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Model Development | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Process Mapping - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Abstraction - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Model Creation - Simulation Software** | Not enough data | Not enough data | Not enough data | #### Performance Metrics | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Statistics - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Performance Visualization - Simulation Software** | Not enough data | Not enough data | Not enough data | #### Visualizations | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Verification - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Real-World Visualization - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Real World Maps - Simulation Software** | Not enough data | Not enough data | Not enough data | #### Scenario Analysis | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Monte Carlo Analysis - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Sensitivity Analysis - Simulation Software** | Not enough data | Not enough data | Not enough data | | **Parameter Variation Analysis - Simulation Software** | Not enough data | Not enough data | Not enough data | ### Process Mining | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | 9.3/10 | 124 | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Process Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Process Library** | 9.6 (116 reviews) | Not enough data | Not enough data | | **Collaboration** | 9.7 (117 reviews) | Not enough data | Not enough data | | **Integrations** | 9.3 (117 reviews) | Not enough data | Not enough data | | **Execution Management** | 9.4 (119 reviews) | Not enough data | Not enough data | #### Process Analysis | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Real-Time Process Analysis** | 9.6 (119 reviews) | Not enough data | Not enough data | | **Process Notation** | 9.4 (118 reviews) | Not enough data | Not enough data | | **Process Mapping** | 9.6 (119 reviews) | Not enough data | Not enough data | #### Automation | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **RPA Integration** | 9.1 (29 reviews) | Not enough data | Not enough data | | **Application Development** | 9.7 (118 reviews) | Not enough data | Not enough data | #### Generative AI | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **AI Text Summarization** | 7.6 (7 reviews) | Not enough data | Not enough data | #### Agentic AI - Process Mining | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | ### OCR | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | 8.4/10 | 270 | #### Operating System | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **PC Operating System** | Not enough data | Not enough data | 9.1 (249 reviews) | | **Mac Operating System** | Not enough data | Not enough data | 7.3 (148 reviews) | | **Linux Operating System** | Not enough data | Not enough data | 7.3 (133 reviews) | #### Document Processing | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **File Type** | Not enough data | Not enough data | 8.9 (243 reviews) | | **Data Extraction** | Not enough data | Not enough data | 8.7 (228 reviews) | | **Mobile Capability** | Not enough data | Not enough data | 8.0 (186 reviews) | | **Intelligent Processing** | Not enough data | Not enough data | 8.5 (194 reviews) | | **Image Enhancement** | Not enough data | Not enough data | 8.4 (213 reviews) | #### Platform Additional Functionality | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Integration** | Not enough data | Not enough data | 8.5 (216 reviews) | | **File Conversion** | Not enough data | Not enough data | 8.6 (219 reviews) | | **Windows and Mac** | Not enough data | Not enough data | 8.6 (209 reviews) | #### Agentic AI - OCR | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | 8.7/10 | 238 | #### Customization | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Custom Fields** | Not enough data | Not enough data | 9.1 (218 reviews) | | **Conditional Logic** | Not enough data | Not enough data | 9.0 (206 reviews) | | **Multi-page Forms** | Not enough data | Not enough data | 9.1 (212 reviews) | | **Design** | Not enough data | Not enough data | 9.0 (217 reviews) | #### Additional Functionality | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Embedded Forms** | Not enough data | Not enough data | 8.8 (190 reviews) | | **Offline Capability** | Not enough data | Not enough data | 7.9 (163 reviews) | | **Notifications** | Not enough data | Not enough data | 9.0 (214 reviews) | | **Payments** | Not enough data | Not enough data | 7.8 (141 reviews) | | **Mobile Forms** | Not enough data | Not enough data | 8.3 (180 reviews) | ### Business Process Management | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 8.5/10 | 50 | | **Laserfiche** | 8.7/10 | 490 | #### Generative AI | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **AI Text Generation** | Not enough data | Not enough data | 8.4 (123 reviews) | | **AI Text Summarization** | Not enough data | Not enough data | 8.1 (120 reviews) | #### Process Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Process Overview** | Not enough data | 8.9 (46 reviews) | 8.9 (410 reviews) | | **Process Analysis** | Not enough data | 8.6 (42 reviews) | 8.7 (398 reviews) | | **Real-Time Process Monitoring** | Not enough data | 8.9 (44 reviews) | 8.9 (401 reviews) | | **Unstructured Processes** | Not enough data | 8.1 (35 reviews) | 8.5 (313 reviews) | | **API Connection** | Not enough data | 8.5 (41 reviews) | 8.2 (282 reviews) | | **Intelligence** | Not enough data | 8.1 (40 reviews) | 8.5 (289 reviews) | | **Document Approval** | Not enough data | 8.9 (40 reviews) | 9.1 (350 reviews) | #### Customization | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Document Generation** | Not enough data | 8.7 (46 reviews) | 9.0 (440 reviews) | | **Process Design** | Not enough data | 8.9 (47 reviews) | 9.1 (448 reviews) | | **Process Repository** | Not enough data | 8.9 (45 reviews) | 9.2 (447 reviews) | | **No-Code App Development** | Not enough data | 8.1 (37 reviews) | 8.5 (380 reviews) | | **Low-Code App Development** | Not enough data | 7.9 (38 reviews) | 8.6 (381 reviews) | #### Collaboration | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Permissions for Sharing** | Not enough data | 8.0 (41 reviews) | 8.7 (414 reviews) | | **Data Unification** | Not enough data | 8.3 (41 reviews) | 8.6 (390 reviews) | | **Accessibility** | Not enough data | 8.8 (48 reviews) | 9.0 (420 reviews) | | **Process Routing** | Not enough data | 9.1 (45 reviews) | 9.0 (431 reviews) | #### Agentic AI - Business Process Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Multi-step Planning** | Not enough data | Not enough data | Not enough data | | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Process Development | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Process Routing** | Not enough data | 8.8 (42 reviews) | 9.1 (346 reviews) | ### Enterprise Content Management (ECM) | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 9.1/10 | 26 | | **Laserfiche** | 8.8/10 | 375 | #### Agentic AI - Enterprise Content Management (ECM) | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### File Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **File Type Support** | Not enough data | 9.1 (22 reviews) | 9.0 (284 reviews) | | **Metadata** | Not enough data | 9.6 (23 reviews) | 9.4 (302 reviews) | | **OCR Scanning** | Not enough data | 8.5 (16 reviews) | 8.9 (280 reviews) | | **Versioning** | Not enough data | 9.1 (18 reviews) | 8.9 (263 reviews) | | **Collaboration** | Not enough data | 9.0 (16 reviews) | 8.7 (251 reviews) | | **Document Assembly** | Not enough data | 9.0 (19 reviews) | 8.8 (257 reviews) | | **Form Creation** | Not enough data | 9.0 (19 reviews) | 9.2 (280 reviews) | | **Portals and Sites** | Not enough data | 8.6 (17 reviews) | 8.5 (234 reviews) | | **Disposition** | Not enough data | 8.7 (15 reviews) | 8.7 (238 reviews) | | **Search** | Not enough data | 9.3 (23 reviews) | 8.9 (288 reviews) | | **Web Interface** | Not enough data | 9.0 (21 reviews) | 8.9 (265 reviews) | | **Mobile Apps** | Not enough data | 8.7 (9 reviews) | 7.9 (195 reviews) | #### Workflow | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Process Automation** | Not enough data | 9.5 (19 reviews) | 9.3 (304 reviews) | | **Conditions** | Not enough data | 9.3 (19 reviews) | 9.0 (266 reviews) | | **Activities** | Not enough data | 9.3 (20 reviews) | 9.0 (262 reviews) | | **Records Management** | Not enough data | 9.2 (22 reviews) | 9.2 (274 reviews) | | **Case Management** | Not enough data | 9.3 (16 reviews) | 8.7 (212 reviews) | #### Platform | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Internationalization** | Not enough data | 9.2 (12 reviews) | 8.6 (176 reviews) | | **Performance and Reliability** | Not enough data | 9.3 (21 reviews) | 8.9 (275 reviews) | | **Reporting and Auditing** | Not enough data | 8.9 (19 reviews) | 8.6 (251 reviews) | | **System of Record Integration** | Not enough data | 9.2 (17 reviews) | 8.8 (229 reviews) | | **APIs** | Not enough data | 9.3 (20 reviews) | 8.5 (198 reviews) | ### Accounting & Finance | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Agentic AI - Accounting & Finance | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | ### Vendor Management | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | N/A | N/A | | **Laserfiche** | N/A | N/A | #### Agentic AI - Vendor Management | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Revenue Recognition | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Usage Tracking** | Not enough data | Not enough data | Not enough data | | **Deferred Revenue** | Not enough data | Not enough data | Not enough data | | **Revenue Accrual** | Not enough data | Not enough data | Not enough data | ### Low-Code Development Platforms | Product | Score | Reviews | |---|---|---| | **IBM Process Mining** | N/A | N/A | | **NewgenONE Digital Transformation Platform** | 9.3/10 | 9 | | **Laserfiche** | N/A | N/A | #### Application Design | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **UI Code Extending** | Not enough data | 9.2 (6 reviews) | Not enough data | | **Programming Code Extending** | Not enough data | 8.9 (6 reviews) | Not enough data | | **Customized Branding** | Not enough data | 8.8 (8 reviews) | Not enough data | | **Application Templates** | Not enough data | 8.8 (8 reviews) | Not enough data | | **Workflows** | Not enough data | 8.9 (9 reviews) | Not enough data | #### Data Control | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Data Migration** | Not enough data | 9.7 (6 reviews) | Not enough data | | **Data Synchronization** | Not enough data | 9.5 (7 reviews) | Not enough data | | **Data Security** | Not enough data | 9.8 (7 reviews) | Not enough data | #### Publishing | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Application Deployment** | Not enough data | 9.5 (7 reviews) | Not enough data | | **Platform Compatability** | Not enough data | 9.5 (7 reviews) | Not enough data | | **Lifecycle Management** | Not enough data | 9.5 (7 reviews) | Not enough data | #### Agentic AI - Low-Code Development Platforms | Feature | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | --- ## Categories **Unique to IBM Process Mining (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools) **Unique to NewgenONE Digital Transformation Platform (14):** [Contract Lifecycle Management (CLM) Software](https://www.g2.com/categories/contract-lifecycle-management-clm), [Public Records Management Software](https://www.g2.com/categories/public-records-management), [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Accounts Payable (AP) & Spend Analysis Software](https://www.g2.com/categories/accounts-payable-ap-and-spend-analysis), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Process Mining Tools](https://www.g2.com/categories/process-mining-tools), [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa), [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Business Process Management Software](https://www.g2.com/categories/business-process-management), [Vendor Management Software](https://www.g2.com/categories/vendor-management), [Business Process Simulation Software](https://www.g2.com/categories/business-process-simulation) **Unique to Laserfiche (9):** [Document Management Software](https://www.g2.com/categories/document-management), [Document Scanning Software](https://www.g2.com/categories/document-scanning), [Digital Process Automation (DPA) Software](https://www.g2.com/categories/digital-process-automation-dpa), [Accounts Payable Automation Software](https://www.g2.com/categories/ap-automation), [OCR Software](https://www.g2.com/categories/ocr), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration), [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm), [Business Process Management Software](https://www.g2.com/categories/business-process-management) --- ## Reviewer Demographics ### By Company Size | Segment | IBM Process Mining | NewgenONE Digital Transformation Platform | Laserfiche | |---|---|---|---| | **Small-Business** | 39.4% | 19.1% | 14.1% | | **Mid-Market** | 40.0% | 22.5% | 60.4% | | **Enterprise** | 20.6% | 58.4% | 25.5% | ### By Industry #### IBM Process Mining - **Information Technology and Services:** 21.3% - **Telecommunications:** 15.5% - **Computer Software:** 6.5% - **Marketing and Advertising:** 5.8% - **Internet:** 4.5% - **Hospital & Health Care:** 3.9% - **Health, Wellness and Fitness:** 3.2% - **Consumer Goods:** 2.6% - **Financial Services:** 2.6% - **Electrical/Electronic Manufacturing:** 2.6% - **Other:** 31.6% #### NewgenONE Digital Transformation Platform - **Banking:** 37.1% - **Financial Services:** 12.4% - **Information Technology and Services:** 7.9% - **Insurance:** 6.7% - **Accounting:** 3.4% - **Computer & Network Security:** 3.4% - **Computer Software:** 3.4% - **Hospital & Health Care:** 3.4% - **Consumer Electronics:** 2.2% - **Consumer Goods:** 2.2% - **Other:** 18.0% #### Laserfiche - **Government Administration:** 39.0% - **Education Management:** 7.4% - **Primary/Secondary Education:** 5.0% - **Higher Education:** 4.4% - **Financial Services:** 4.1% - **Information Technology and Services:** 4.1% - **Accounting:** 3.0% - **Government Relations:** 2.8% - **Utilities:** 2.6% - **Banking:** 2.0% - **Other:** 25.5% --- ## Alternatives ### Alternatives to IBM Process Mining - [Celonis](https://www.g2.com/products/celonis/reviews) — 4.5/5 stars (322 reviews) - [UiPath Process Mining](https://www.g2.com/products/uipath-uipath-process-mining/reviews) — 4.5/5 stars (81 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7573 reviews) - [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews) - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (487 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1091 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews) - [Bizagi](https://www.g2.com/products/bizagi/reviews) — 4.6/5 stars (312 reviews) ### Alternatives to NewgenONE Digital Transformation Platform - [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (487 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews) - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7573 reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1091 reviews) - [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5561 reviews) - [Microsoft Power Apps](https://www.g2.com/products/microsoft-power-apps/reviews) — 4.3/5 stars (537 reviews) - [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5243 reviews) - [OutSystems](https://www.g2.com/products/outsystems/reviews) — 4.6/5 stars (1423 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) — 4.2/5 stars (673 reviews) ### Alternatives to Laserfiche - [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (249 reviews) - [Square 9 Softworks](https://www.g2.com/products/square-9-softworks/reviews) — 4.5/5 stars (172 reviews) - [Hyland OnBase](https://www.g2.com/products/hyland-onbase/reviews) — 4.4/5 stars (324 reviews) - [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (387 reviews) - [M-Files](https://www.g2.com/products/m-files/reviews) — 4.4/5 stars (272 reviews) - [Box](https://www.g2.com/products/box/reviews) — 4.2/5 stars (5243 reviews) - [FineReader PDF for Windows and Mac](https://www.g2.com/products/finereader-pdf-for-windows-and-mac/reviews) — 4.5/5 stars (294 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews) - [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews) --- ## Top Discussions ### IBM Process Mining - Title: [How do IBM Process mining improves operational excellence](https://www.g2.com/discussions/how-do-ibm-process-mining-improves-operational-excellence) — 1 comment, 3 upvotes > **Top comment:** "Process Mining uses a data-driven approach to process discovery vs a traditional collaborative approach of mrocess modeling. IBM Process Mining provides..." ### NewgenONE Digital Transformation Platform No discussions available for this product. ### Laserfiche - Title: [Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?](https://www.g2.com/discussions/40129-would-it-be-possible-to-get-a-trial-version-of-laserfiche-rio-etc-e-g-billed-weekly-monthly-through-dedicated-server-provider-laserfiche-would-partner-with-would-be-great-and-safer-than-an-offline-i-guess) — 3 comments, 1 upvote > **Top comment:** "I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of..." - Title: [What is the best way to explain Laserfische to a non-user?](https://www.g2.com/discussions/34045-what-is-the-best-way-to-explain-laserfische-to-a-non-user) — 3 comments, 1 upvote > **Top comment:** "The most robust digital file cabinet money can buy!!" - Title: [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) — 2 comments > **Top comment:** "Electronic Content Management System" - Title: [How many individuals in your workplace utilize Laserfiche Forms and Workflow?](https://www.g2.com/discussions/40188-how-many-individuals-in-your-workplace-utilize-laserfiche-forms-and-workflow) — 2 comments, 1 upvote > **Top comment:** "Id say about 90% use workflow, and 75% use forms. IT backgrounds vary, and I've seen novices thrive in workflow & forms once they enroll in training. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-process-mining-vs-newgenone-digital-transformation-platform-vs-laserfiche)