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Compare IBM Process Mining and iGrafx 
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At a Glance
Market Segments
Mid-Market (40.0% of reviews)
Enterprise (44.7% of reviews)
Entry-Level Pricing
Free Trial 30 Day Trial of IBM Process Mining as a Service.
On Demand
IBM Process Mining
Star Rating
(157)4.7 out of 5
Market Segments
Mid-Market (40.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 30 Day Trial of IBM Process Mining as a Service.
Browse all 4 pricing plansiGrafx
Star Rating
(88)4.6 out of 5
Market Segments
Enterprise (44.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
On Demand
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Process Mining excels in its Process Library with a score of 9.6, allowing for extensive documentation and reference, while iGrafx, although strong, does not match this level of detail.
- Reviewers mention that IBM Process Mining's Quality of Support is outstanding, scoring 9.7, which is significantly higher than iGrafx's 8.8, indicating a more responsive and helpful support team.
- G2 users highlight that IBM Process Mining offers superior Real-Time Process Monitoring with a score of 8.7, which is crucial for immediate insights, whereas iGrafx's capabilities in this area are less robust.
- Users on G2 say that iGrafx shines in Ease of Setup with a score of 8.8, making it more user-friendly for new adopters compared to IBM Process Mining's 8.0, which some find more complex to initiate.
- Reviewers mention that IBM Process Mining's Process Analysis features are highly rated at 9.0, providing deep insights into workflows, while iGrafx's offerings in this area, although good, do not provide the same depth.
- Users report that iGrafx's Collaboration features score 9.7, making it a preferred choice for teams needing to work together seamlessly, while IBM Process Mining, though effective, does not quite reach this level of collaborative functionality.
Pricing
Entry-Level Pricing
IBM Process Mining
IBM Process Mining Trial
Free Trial
30 Day Trial of IBM Process Mining as a Service.
Discover the power of process intelligence with IBM Process Mining.
Start your 30-day free trial to explore how IBM Process Mining uncovers inefficiencies, monitors compliance, and delivers AI-powered insights for actionable results. Upload up to 1GB of data and experience the full platform (task mining excluded) in a secure and scalable environment.
- AI insights
- Workflow optimization
- Compliance monitoring
iGrafx
iGrafx Platform
On Demand
Increase transparency and improve onboarding by bringing siloed process knowledge out of minds of your staff and making it easily reusable to your entire organization.
- Process Maps / Swimlane® Diagrams / Flowcharts
- BPMN Diagramming
- Journey Maps
Free Trial
IBM Process Mining
Free Trial is available
iGrafx
Free Trial is available
Ratings
Meets Requirements
9.6
132
9.3
81
Ease of Use
9.5
133
9.2
80
Ease of Setup
8.1
21
8.8
17
Ease of Admin
8.3
16
8.1
15
Quality of Support
9.7
129
8.8
76
Has the product been a good partner in doing business?
8.8
14
9.1
16
Product Direction (% positive)
9.7
128
9.6
78
Features by Category
Process Management
9.6
116
Not enough data
9.7
117
Not enough data
9.3
117
Not enough data
9.4
119
Not enough data
Process Analysis
9.6
119
Not enough data
9.4
118
Not enough data
9.6
119
Not enough data
Automation
9.1
29
Not enough data
9.7
118
Not enough data
Generative AI
7.6
7
Not enough data
Agentic AI - Process Mining
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
9.2
77
Not enough data
9.0
74
Not enough data
8.7
64
Not enough data
8.2
11
Not enough data
8.8
11
Not enough data
8.8
11
Not enough data
9.3
12
Customization
Not enough data
8.9
72
Not enough data
9.1
77
Not enough data
9.0
74
Not enough data
Feature Not Available
Not enough data
8.8
59
Collaboration
Not enough data
8.8
71
Not enough data
8.7
63
Not enough data
9.1
73
Not enough data
9.0
71
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
12
Categories
Categories
Shared Categories
IBM Process Mining and iGrafx are categorized as Process Mining
Unique Categories
IBM Process Mining has no unique categories
iGrafx is categorized as Business Process Management
Reviews
Reviewers' Company Size
IBM Process Mining
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
iGrafx
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.3%
Telecommunications
15.5%
Computer Software
6.5%
Marketing and Advertising
5.8%
Internet
4.5%
Other
46.5%
Information Technology and Services
28.2%
Financial Services
10.6%
Banking
7.1%
Government Administration
5.9%
Marketing and Advertising
4.7%
Other
43.5%
Alternatives
Discussions
How do IBM Process mining improves operational excellence
1 Comment
DK
Process Mining uses a data-driven approach to process discovery vs a traditional collaborative approach of mrocess modeling.
IBM Process Mining provides...Read more
IBM Process Mining has no more discussions with answers
How do you overlay a journey skin once the taxonomy is set up?
2 Comments
RT
Good Afternoon Larry
I would like to get a better understanding of what you are trying to accomplish. If you could open a support request at:...Read more
How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits
1 Comment
Official Response from iGrafx
The difference between Flowcharter and PfSS is simulation. Flowcharter will allow you to build out your models and capture all the relevant data about each...Read more
iGrafx has no more discussions with answers
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