# IBM Process Mining vs iGrafx Comparison

| | IBM Process Mining | iGrafx | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 157 | 86 | 
| **Largest Market Segment** | Mid-Market (40.0% of reviews) | Enterprise (44.6% of reviews) | 
| **Entry Level Price** | Free Trial 30 Day Trial of IBM Process Mining as a Service. | On Demand | 

---
## Top Pros & Cons

### IBM Process Mining

Pros:
- Ease of Implementation (1 reviews)
- Ease of Learning (1 reviews)

Cons:
- AI Limitations (1 reviews)
- Lacking Features (1 reviews)

### iGrafx

**Not enough data**

---
## Ratings Comparison
| Rating | IBM Process Mining | iGrafx | 
|---|---|---|
  | **Meets Requirements** | 9.6 (132 reviews) | 9.3 (79 reviews) | 
  | **Ease of Use** | 9.5 (133 reviews) | 9.2 (78 reviews) | 
  | **Ease of Setup** | 8.1 (21 reviews) | 8.8 (17 reviews) | 
  | **Ease of Admin** | 8.3 (16 reviews) | 8.1 (15 reviews) | 
  | **Quality of Support** | 9.7 (129 reviews) | 8.8 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (14 reviews) | 9.1 (16 reviews) | 
  | **Product Direction (% positive)** | 9.7 (128 reviews) | 9.5 (76 reviews) | 

---
## Pricing

### IBM Process Mining

#### Entry-Level Pricing

Plan: IBM Process Mining Trial

Price: Free Trial 30 Day Trial of IBM Process Mining as a Service.

Description: Discover the power of process intelligence with IBM Process Mining.

Start your 30-day free trial to explore how IBM Process Mining uncovers inefficiencies, monitors compliance, and delivers AI-powered insights for actionable results. Upload up to 1GB of data and experience the full platform (task mining excluded) in a secure and scalable environment.

Key Features:
- AI insights
- Workflow optimization
- Compliance monitoring

[Browse all 4 editions](https://www.g2.com/products/ibm-process-mining/pricing)

#### Free Trial

Yes

### iGrafx

#### Entry-Level Pricing

Plan: iGrafx Platform

Price: On Demand

Description: Increase transparency and improve onboarding by bringing siloed process knowledge out of minds of your staff and making it easily reusable to your entire organization.

Key Features:
- Process Maps / Swimlane® Diagrams / Flowcharts
- BPMN Diagramming
- Journey Maps

[Browse all 3 editions](https://www.g2.com/products/igrafx/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Process Mining

| Product | Score | Reviews |
|---|---|---|
| **IBM Process Mining** | 9.3/10 | 124 |
| **iGrafx** | N/A | N/A |

#### Process Management

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Process Library** | 9.6 (116 reviews) | Not enough data | 
| **Collaboration** | 9.7 (117 reviews) | Not enough data | 
| **Integrations** | 9.3 (117 reviews) | Not enough data | 
| **Execution Management** | 9.4 (119 reviews) | Not enough data | 

#### Process Analysis

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Real-Time Process Analysis** | 9.6 (119 reviews) | Not enough data | 
| **Process Notation** | 9.4 (118 reviews) | Not enough data | 
| **Process Mapping** | 9.6 (119 reviews) | Not enough data | 

#### Automation

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **RPA Integration** | 9.1 (29 reviews) | Not enough data | 
| **Application Development** | 9.7 (118 reviews) | Not enough data | 

#### Generative AI

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **AI Text Summarization** | 7.6 (7 reviews) | Not enough data | 

#### Agentic AI - Process Mining

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Business Process Management

| Product | Score | Reviews |
|---|---|---|
| **IBM Process Mining** | N/A | N/A |
| **iGrafx** | 8.9/10 | 85 |

#### Generative AI

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Process Management

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Process Overview** | Not enough data | 9.2 (75 reviews) | 
| **Process Analysis** | Not enough data | 9.0 (72 reviews) | 
| **Real-Time Process Monitoring** | Not enough data | 8.7 (62 reviews) | 
| **Unstructured Processes** | Not enough data | 8.2 (11 reviews) | 
| **API Connection** | Not enough data | 8.8 (11 reviews) | 
| **Intelligence** | Not enough data | 8.8 (11 reviews) | 
| **Document Approval** | Not enough data | 9.3 (12 reviews) | 

#### Customization

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Document Generation** | Not enough data | 9.0 (70 reviews) | 
| **Process Design** | Not enough data | 9.1 (75 reviews) | 
| **Process Repository** | Not enough data | 9.0 (72 reviews) | 
| **No-Code App Development** | Not enough data | Feature Not Available | 
| **Low-Code App Development** | Not enough data | 8.9 (57 reviews) | 

#### Collaboration

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Permissions for Sharing** | Not enough data | 8.8 (69 reviews) | 
| **Data Unification** | Not enough data | 8.7 (61 reviews) | 
| **Accessibility** | Not enough data | 9.2 (71 reviews) | 
| **Process Routing** | Not enough data | 9.0 (69 reviews) | 

#### Agentic AI - Business Process Management

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Process Development

| Feature | IBM Process Mining | iGrafx | 
|---|---|---|
| **Process Routing** | Not enough data | 9.0 (12 reviews) | 

---
## Categories
**Shared Categories (1):** [Process Mining Tools](https://www.g2.com/categories/process-mining-tools)


**Unique to iGrafx (1):** [Business Process Management Software](https://www.g2.com/categories/business-process-management)


---
## Reviewer Demographics

### By Company Size

| Segment | IBM Process Mining | iGrafx | 
|---|---|---|
| **Small-Business** | 39.4% | 15.7% | 
| **Mid-Market** | 40.0% | 39.8% | 
| **Enterprise** | 20.6% | 44.6% | 

### By Industry

#### IBM Process Mining

- **Information Technology and Services:** 21.3%
- **Telecommunications:** 15.5%
- **Computer Software:** 6.5%
- **Marketing and Advertising:** 5.8%
- **Internet:** 4.5%
- **Hospital & Health Care:** 3.9%
- **Health, Wellness and Fitness:** 3.2%
- **Consumer Goods:** 2.6%
- **Financial Services:** 2.6%
- **Electrical/Electronic Manufacturing:** 2.6%
- **Other:** 31.6%

#### iGrafx

- **Information Technology and Services:** 27.7%
- **Financial Services:** 10.8%
- **Banking:** 7.2%
- **Government Administration:** 6.0%
- **Computer Software:** 4.8%
- **Management Consulting:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Mechanical or Industrial Engineering:** 2.4%
- **Automotive:** 2.4%
- **Logistics and Supply Chain:** 2.4%
- **Other:** 26.5%

---
## Alternatives

### Alternatives to IBM Process Mining

- [Celonis](https://www.g2.com/products/celonis/reviews) — 4.5/5 stars (322 reviews)
- [UiPath Process Mining](https://www.g2.com/products/uipath-uipath-process-mining/reviews) — 4.5/5 stars (83 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [ARIS](https://www.g2.com/products/aris-aris/reviews) — 4.4/5 stars (170 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (498 reviews)
- [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) — 4.5/5 stars (5586 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Bizagi](https://www.g2.com/products/bizagi/reviews) — 4.6/5 stars (313 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)

### Alternatives to iGrafx

- [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) — 4.4/5 stars (66 reviews)
- [Nintex](https://www.g2.com/products/nintex-nintex/reviews) — 4.3/5 stars (1322 reviews)
- [Appian](https://www.g2.com/products/appian/reviews) — 4.5/5 stars (498 reviews)
- [Celonis](https://www.g2.com/products/celonis/reviews) — 4.5/5 stars (322 reviews)
- [Kissflow](https://www.g2.com/products/kissflow/reviews) — 4.3/5 stars (591 reviews)
- [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) — 4.4/5 stars (1093 reviews)
- [Pega Platform](https://www.g2.com/products/pega-platform/reviews) — 4.2/5 stars (278 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7582 reviews)
- [SS&C Blue Prism Intelligent Automation Platform](https://www.g2.com/products/ss-c-blue-prism-intelligent-automation-platform/reviews) — 4.5/5 stars (402 reviews)
- [Process Street](https://www.g2.com/products/process-street/reviews) — 4.6/5 stars (463 reviews)

---
## Top Discussions

### IBM Process Mining

- Title: [How do IBM Process mining improves operational excellence](https://www.g2.com/discussions/how-do-ibm-process-mining-improves-operational-excellence) — 1 comment, 3 upvotes
  > **Top comment:** "Process Mining uses a data-driven approach to process discovery vs a traditional collaborative approach of mrocess modeling. 

IBM Process Mining provides..."

### iGrafx

- Title: [How do you overlay a journey skin once the taxonomy is set up?](https://www.g2.com/discussions/47361-how-do-you-overlay-a-journey-skin-once-the-taxonomy-is-set-up) — 2 comments, 1 upvote
  > **Top comment:** "Good Afternoon Larry

I would like to get a better understanding of what you are trying to accomplish. If you could open a support request at:..."
- Title: [How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits](https://www.g2.com/discussions/25330-how-different-is-igrafx-flowcharter-and-igrafx-six-sigma-key-benefits) — 1 comment, 2 upvotes *(includes official response)*
  > **Top comment:** "The difference between Flowcharter and PfSS is simulation. Flowcharter will allow you to build out your models and capture all the relevant data about each..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-process-mining-vs-igrafx)