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At a Glance
Market Segments
Mid-Market (44.1% of reviews)
Mid-Market (49.6% of reviews)
Entry-Level Pricing
$5.00 per device $10.00 per user
No pricing available
IBM MaaS360
Star Rating
(199)4.2 out of 5
Market Segments
Mid-Market (44.1% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 per device $10.00 per user
Free Trial is available
Browse all 4 pricing plansNinjaOne
Star Rating
(3,211)4.7 out of 5
Market Segments
Mid-Market (49.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about NinjaOneSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM MaaS360 excels in Device Management with a score of 9.3, highlighting its robust capabilities in managing a wide range of devices effectively. In contrast, NinjaOne also performs well in this area with a score of 9.0, but users mention that its focus is more on remote management rather than comprehensive device oversight.
- Reviewers mention that NinjaOne shines in Performance Monitoring with a score of 8.9, providing detailed insights and alerts that help IT teams maintain system health. Conversely, IBM MaaS360's performance in this area is slightly lower at 8.0, with users noting that it lacks some advanced monitoring features found in NinjaOne.
- G2 users highlight the superior Ease of Use of NinjaOne, scoring 9.2, which many reviewers attribute to its intuitive interface and straightforward setup process. IBM MaaS360, while functional, scores lower at 8.1, with users mentioning that its interface can be less user-friendly, especially for new users.
- Users on G2 report that NinjaOne's Alerting features are particularly effective, scoring 9.0, with many praising its timely notifications that help prevent issues before they escalate. IBM MaaS360, while also providing alerting capabilities, scores lower at 8.0, with reviewers noting that its alerts can sometimes be delayed or less actionable.
- Reviewers mention that IBM MaaS360 offers strong Security Standards with a score of 8.8, emphasizing its compliance features and data protection measures. NinjaOne, however, scores slightly lower at 8.1, with users indicating that while it has solid security features, it may not be as comprehensive as those offered by IBM MaaS360.
- Users say that NinjaOne's Remote Access capabilities are a standout feature, scoring 9.1, which allows for seamless support and troubleshooting. In comparison, IBM MaaS360's remote access features, while functional, score lower at 8.8, with some users mentioning that they find NinjaOne's tools more efficient for remote support tasks.
Pricing
Entry-Level Pricing
IBM MaaS360
Deluxe Edition
$5.00 per device
$10.00 per user
Add email and chat containerization to separate personal and business data
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant
NinjaOne
No pricing availableFree Trial
IBM MaaS360
Free Trial is available
NinjaOne
Free Trial is available
Ratings
Meets Requirements
8.3
156
9.1
3,038
Ease of Use
8.1
158
9.1
3,072
Ease of Setup
7.8
121
9.2
2,871
Ease of Admin
8.0
98
9.2
2,747
Quality of Support
8.1
152
9.2
2,917
Has the product been a good partner in doing business?
7.9
97
9.5
2,683
Product Direction (% positive)
8.4
160
9.7
3,022
Features by Category
Administration
Not enough data
8.2
654
Not enough data
8.7
672
Not enough data
8.2
674
Service Desk
Not enough data
8.0
665
Not enough data
7.8
654
Not enough data
7.7
631
Management
Not enough data
8.3
617
Not enough data
9.0
623
Not enough data
8.7
601
Not enough data
8.8
598
Not enough data
8.4
581
Functionality
Not enough data
7.5
604
Not enough data
8.5
611
Not enough data
8.8
631
Not enough data
8.9
630
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
6.9
175
Not enough data
6.8
173
Not enough data
6.9
171
Not enough data
6.7
172
Not enough data
6.7
171
Not enough data
6.7
169
Not enough data
6.8
168
Compatibility
Not enough data
8.8
310
Not enough data
8.0
286
Not enough data
8.3
287
Not enough data
8.2
276
Management
Not enough data
Feature Not Available
Not enough data
8.3
287
Not enough data
8.6
290
Not enough data
8.8
304
Not enough data
9.2
304
Compliance
Not enough data
8.7
283
Not enough data
8.4
276
Not enough data
Feature Not Available
Agentic AI - Server Backup
Not enough data
7.2
63
Not enough data
7.2
63
Not enough data
7.6
64
Not enough data
7.3
64
Not enough data
7.3
64
Not enough data
7.4
64
Functionality
Not enough data
Feature Not Available
Not enough data
8.7
338
Not enough data
9.0
353
Not enough data
8.5
342
Not enough data
Feature Not Available
Compatibility
Not enough data
8.8
347
Not enough data
8.6
337
Not enough data
8.3
328
Management
Not enough data
8.2
327
Not enough data
8.8
329
Not enough data
8.7
330
Agentic AI - Online Backup
Not enough data
7.5
74
Not enough data
7.3
73
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.3
72
Not enough data
7.2
72
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.2
1951
|
Verified
Not enough data
8.5
467
Not enough data
8.1
447
Monitoring and Management
Not enough data
9.3
1938
|
Verified
Not enough data
8.4
1832
Not enough data
8.6
1887
|
Verified
Not enough data
8.9
1935
|
Verified
Not enough data
8.2
451
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.4
441
Service Management
Not enough data
9.1
1859
|
Verified
Not enough data
8.0
435
Not enough data
7.2
426
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.2
468
Not enough data
7.0
466
Not enough data
7.1
460
Not enough data
6.9
455
Not enough data
6.8
456
Not enough data
6.9
452
Not enough data
7.0
449
Scope
8.3
33
8.7
411
8.2
34
8.8
419
Security
8.8
33
8.5
416
8.2
35
8.3
389
8.8
34
7.4
379
Management
8.4
36
8.8
406
8.5
35
8.6
403
8.2
35
8.6
395
8.3
33
8.7
399
7.9
33
7.8
372
Agentic AI - Unified Endpoint Management (UEM)
7.9
14
7.2
168
7.7
13
7.0
167
7.7
14
7.2
167
7.9
14
7.1
166
7.9
14
6.9
166
7.9
15
7.1
166
7.8
15
7.1
167
Functionality
Not enough data
8.8
652
Not enough data
8.9
669
Not enough data
8.0
614
Not enough data
8.7
608
Monitoring - Network Monitoring
Not enough data
7.5
250
Not enough data
7.7
252
Not enough data
8.2
252
Management
Not enough data
8.2
571
Not enough data
8.2
580
Not enough data
7.6
537
Analytics - Network Monitoring
Not enough data
7.0
241
Not enough data
6.9
239
Security - Network Monitoring
Not enough data
7.7
243
Not enough data
7.2
240
Not enough data
7.0
241
Network Performance - Network Monitoring
Not enough data
6.9
242
Not enough data
7.3
241
AI Automation - Network Monitoring
Not enough data
6.4
231
Not enough data
6.3
231
Not enough data
6.4
230
Agentic AI - Network Monitoring
Not enough data
6.5
125
Not enough data
6.5
124
Not enough data
6.5
125
Not enough data
6.6
123
Not enough data
6.4
122
Not enough data
6.5
123
Not enough data
6.4
123
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.2
552
|
Verified
Not enough data
9.2
550
|
Verified
Not enough data
8.5
504
|
Verified
Not enough data
7.1
197
Management Tools
Not enough data
8.2
492
Not enough data
8.6
507
|
Verified
Not enough data
8.5
488
|
Verified
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Incident Management
Not enough data
7.5
95
Not enough data
7.4
95
Not enough data
7.6
94
Not enough data
7.2
94
Not enough data
7.2
94
Not enough data
7.3
93
Not enough data
7.5
92
Asset Inventory
Not enough data
8.9
1125
Not enough data
8.8
1116
Not enough data
7.7
1023
Not enough data
Feature Not Available
Not enough data
8.1
1050
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - IT Asset Management
Not enough data
7.3
228
Not enough data
7.2
225
Not enough data
7.4
223
Not enough data
7.1
220
Not enough data
7.1
219
Not enough data
7.0
221
Not enough data
7.0
219
Management
Not enough data
9.1
1079
Not enough data
8.7
1028
Not enough data
8.0
994
Not enough data
8.1
1019
Administration
Not enough data
9.2
1552
Not enough data
8.7
1511
Not enough data
7.8
1414
Not enough data
9.1
1549
Not enough data
8.9
1475
Not enough data
8.8
1509
Maintenance
Not enough data
9.1
1539
Not enough data
7.7
1330
Communication
Not enough data
7.9
1377
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.2
1303
Security
Not enough data
8.3
1344
Not enough data
8.4
1373
Device Support
Not enough data
7.6
1339
Not enough data
8.4
1408
Not enough data
8.4
1395
Performance
Not enough data
8.2
1463
Functionality
Not enough data
8.8
321
Not enough data
7.9
293
Not enough data
8.0
297
Not enough data
8.5
309
Performance
Not enough data
8.8
316
Not enough data
8.5
303
Not enough data
Feature Not Available
Not enough data
8.6
306
Agentic AI - PC Backup
Not enough data
7.2
90
Not enough data
7.1
90
Not enough data
6.9
89
Not enough data
7.1
89
Monitoring
9.0
10
Not enough data
9.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
Remediation
9.3
10
Not enough data
9.5
10
Not enough data
Generative AI
8.6
23
Feature Not Available
Management and Discovery - IT Documentation
Not enough data
8.4
223
Not enough data
8.3
222
Not enough data
8.7
223
Operations - IT Documentation
Not enough data
8.3
220
Not enough data
8.7
221
Not enough data
8.3
223
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
7.2
64
Not enough data
7.2
64
Not enough data
7.2
64
Monitoring and Management - Autonomous Endpoint Management
Not enough data
8.5
74
Not enough data
8.1
72
Not enough data
7.7
67
Not enough data
8.8
74
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
64
8.5
431
Operating System
8.7
63
9.1
475
8.4
61
8.0
467
8.5
63
8.2
454
Management
8.5
68
8.5
459
8.7
61
8.2
438
8.5
61
8.2
436
8.8
56
8.1
437
8.0
63
8.3
438
Security
8.9
67
8.5
444
9.0
66
8.5
441
Agentic AI - Mobile Device Management (MDM)
Not enough data
7.7
141
Not enough data
7.6
141
Not enough data
7.8
142
Not enough data
7.7
139
Not enough data
7.6
138
Not enough data
7.6
139
Not enough data
7.6
137
Platform
9.0
32
Not enough data
8.9
34
Not enough data
8.9
34
Not enough data
Operating System
8.7
31
Not enough data
8.9
29
Not enough data
9.3
31
Not enough data
Security
9.3
35
Not enough data
9.1
29
Not enough data
9.1
34
Not enough data
Management
9.0
35
Not enough data
9.1
33
Not enough data
9.2
34
Not enough data
9.2
32
Not enough data
8.4
33
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.0
704
Platform
Not enough data
7.8
691
Not enough data
9.0
714
Not enough data
8.2
675
Not enough data
8.4
707
Not enough data
8.2
690
Security
Not enough data
8.6
705
Not enough data
9.1
719
Not enough data
7.6
665
Not enough data
8.6
688
Not enough data
8.1
668
Agentic AI - Enterprise IT Management
Not enough data
7.2
156
Not enough data
7.2
152
Not enough data
7.3
154
Not enough data
6.9
152
Not enough data
6.9
151
Not enough data
6.8
149
Not enough data
6.9
150
Categories
Categories
Shared Categories
IBM MaaS360 and NinjaOne are categorized as Unified Endpoint Management (UEM), Endpoint Management, Mobile Device Management (MDM), and Autonomous Endpoint Management (AEM)
Unique Categories
IBM MaaS360 is categorized as Identity Threat Detection and Response (ITDR), Endpoint Protection Platforms, Endpoint Detection & Response (EDR), Enterprise Mobility Management, and Mobile Application Management
Reviews
Reviewers' Company Size
IBM MaaS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
NinjaOne
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.7%
Banking
6.7%
Computer Software
6.1%
Computer & Network Security
5.0%
Hospital & Health Care
4.5%
Other
57.0%
Information Technology and Services
26.8%
Computer & Network Security
12.9%
Hospital & Health Care
4.3%
Manufacturing
3.9%
Construction
2.8%
Other
49.3%
Alternatives
Discussions
What is IBM MaaS360 with Watson?
2 Comments
SG
IBM MaaS360 with Watson is a cloud-based solution that combines Unified Endpoint Management (UEM) with AI-powered insights. It helps organizations manage and...Read more
Android Enterprise
1 Comment
JH
Hi Bryn, this could be a limitation you are experiencing related to your organizations licensing agreement with IBM. I would recommend contacting your...Read more
Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?
1 Comment
JH
Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect...Read more
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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