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At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Mid-Market (53.3% of reviews)
Entry-Level Pricing
$5.00 per device $10.00 per user
$3.00 1 User Per Month
IBM MaaS360
Star Rating
(198)4.2 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 per device $10.00 per user
Free Trial is available
Browse all 4 pricing plansJumpCloud
Star Rating
(3,734)4.5 out of 5
Market Segments
Mid-Market (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM MaaS360 excels in its "Remote Wiping" feature, scoring a remarkable 9.5, which reviewers say provides peace of mind for data security. In contrast, JumpCloud's remote wipe functionality, while solid, scores slightly lower at 8.9, indicating it may not be as robust in critical situations.
- Reviewers mention that JumpCloud shines with its "Single Sign-On" capabilities, achieving a score of 9.2, which users on G2 appreciate for simplifying user access across multiple applications. IBM MaaS360, while offering SSO, does not match this level of user satisfaction, scoring 9.1.
- G2 users highlight JumpCloud's "Multi-OS Support" as a standout feature, scoring 9.1, which allows seamless integration across various operating systems. In comparison, IBM MaaS360's multi-OS support is rated at 8.5, suggesting it may not cater as effectively to diverse environments.
- Users say that IBM MaaS360's "Policy Management" is highly rated at 8.8, providing a comprehensive approach to managing user roles and access. However, JumpCloud's policy management features are rated slightly higher at 9.0, indicating a more user-friendly experience.
- Reviewers mention that JumpCloud's "Automated Provisioning" feature is particularly effective, scoring 8.8, which users find enhances efficiency in user management. IBM MaaS360 also offers this feature but scores lower at 8.7, suggesting it may not be as streamlined.
- Users on G2 report that IBM MaaS360's "Quality of Support" is rated at 8.0, which some find lacking compared to JumpCloud's higher score of 8.8. This difference indicates that users may experience better assistance and responsiveness with JumpCloud when issues arise.
Pricing
Entry-Level Pricing
IBM MaaS360
Deluxe Edition
$5.00 per device
$10.00 per user
Add email and chat containerization to separate personal and business data
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
IBM MaaS360
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.3
155
8.8
3,056
Ease of Use
8.1
157
9.0
3,087
Ease of Setup
7.8
120
8.8
2,847
Ease of Admin
8.0
98
9.0
2,667
Quality of Support
8.1
151
8.8
2,788
Has the product been a good partner in doing business?
7.9
97
9.0
2,531
Product Direction (% positive)
8.4
159
9.3
2,960
Features by Category
Authentication Options
Not enough data
9.1
1420
Not enough data
8.9
1369
Not enough data
9.1
1379
Not enough data
9.0
1351
Not enough data
8.9
1272
Not enough data
8.8
1201
Access Control Types
Not enough data
8.9
1295
Not enough data
8.9
1267
Not enough data
8.6
1232
Not enough data
8.4
1052
Not enough data
8.4
1114
Administration
Not enough data
8.8
1157
Not enough data
9.2
1323
Not enough data
9.1
1364
Not enough data
8.7
1326
Not enough data
8.8
1311
Platform
Not enough data
9.1
1307
Not enough data
8.8
1083
Not enough data
9.0
1231
Not enough data
8.5
1057
Not enough data
8.2
1228
Not enough data
8.4
1178
Not enough data
8.5
1119
User on/off Boarding
Not enough data
8.6
632
Not enough data
8.6
729
|
Verified
Not enough data
8.8
794
|
Verified
Not enough data
8.9
748
|
Verified
Not enough data
9.0
730
|
Verified
Not enough data
8.2
570
User Maintenance
Not enough data
8.9
787
|
Verified
Not enough data
8.5
724
|
Verified
Not enough data
8.5
646
|
Verified
Governance
Not enough data
8.0
578
Not enough data
8.3
633
|
Verified
Administration
Not enough data
8.1
747
|
Verified
Not enough data
7.4
576
Not enough data
8.6
756
|
Verified
Not enough data
8.3
621
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1340
Not enough data
8.9
1312
Not enough data
8.5
1232
Not enough data
8.3
1069
Administration
Not enough data
8.7
1200
Not enough data
8.7
1309
Not enough data
8.4
1110
Not enough data
8.5
1259
Functionality
Not enough data
9.0
1284
Not enough data
9.1
1280
Not enough data
8.9
1238
Scope
8.3
32
Feature Not Available
8.2
33
9.1
361
Security
8.8
32
8.5
361
8.2
34
Feature Not Available
8.8
33
8.7
349
Management
8.4
35
9.1
357
8.4
34
8.9
352
8.2
34
8.9
356
8.3
32
8.7
347
7.8
32
8.1
330
Agentic AI - Unified Endpoint Management (UEM)
7.9
13
Feature Not Available
7.6
12
Feature Not Available
7.7
13
Feature Not Available
7.7
13
Feature Not Available
7.7
13
Feature Not Available
7.7
14
Feature Not Available
7.6
14
Feature Not Available
Administration
Not enough data
9.0
579
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
566
Not enough data
8.8
512
Functionality
Not enough data
9.2
551
Not enough data
9.2
547
Not enough data
8.6
470
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
529
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
442
Monitoring
Not enough data
8.7
516
Not enough data
8.6
535
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
516
Not enough data
8.5
518
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
905
Not enough data
8.8
940
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1046
Not enough data
9.2
1066
Not enough data
8.7
1023
Not enough data
8.8
996
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
806
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1396
Not enough data
8.4
1200
Not enough data
9.1
1347
Not enough data
9.0
1346
Not enough data
9.2
1381
Not enough data
9.1
1338
Type
Not enough data
8.2
1063
Not enough data
9.0
1359
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1288
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
157
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
161
Not enough data
8.7
159
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
579
Not enough data
8.1
560
Not enough data
8.0
538
Not enough data
8.3
570
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
556
Not enough data
8.8
548
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
561
Not enough data
8.9
560
Performance
Not enough data
8.5
566
Monitoring
9.0
10
Not enough data
9.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
Remediation
9.3
10
Not enough data
9.5
10
Not enough data
Generative AI
8.6
23
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
64
8.8
1066
Operating System
8.7
63
8.9
1118
8.4
61
8.7
1134
8.5
63
8.2
986
Management
8.5
68
8.5
1117
8.7
61
8.3
1056
8.5
61
Feature Not Available
8.8
56
Feature Not Available
8.0
63
8.4
1054
Security
8.9
67
8.8
1085
9.0
66
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
9.0
32
Not enough data
8.9
34
Not enough data
8.9
34
Not enough data
Operating System
8.7
31
Not enough data
8.9
29
Not enough data
9.3
31
Not enough data
Security
9.3
35
Not enough data
9.1
29
Not enough data
9.1
34
Not enough data
Management
9.0
35
Not enough data
9.1
33
Not enough data
9.2
34
Not enough data
9.2
32
Not enough data
8.4
33
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
IBM MaaS360 and JumpCloud are categorized as Unified Endpoint Management (UEM) and Mobile Device Management (MDM)
Unique Categories
Reviews
Reviewers' Company Size
IBM MaaS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Banking
6.7%
Computer Software
6.2%
Computer & Network Security
5.1%
Hospital & Health Care
4.5%
Other
56.7%
Information Technology and Services
22.5%
Computer Software
12.2%
Financial Services
7.9%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.2%
Alternatives
Discussions
What is IBM MaaS360 with Watson?
2 Comments
SG
IBM MaaS360 with Watson is a cloud-based solution that combines Unified Endpoint Management (UEM) with AI-powered insights. It helps organizations manage and...Read more
Android Enterprise
1 Comment
JH
Hi Bryn, this could be a limitation you are experiencing related to your organizations licensing agreement with IBM. I would recommend contacting your...Read more
Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?
1 Comment
JH
Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect...Read more
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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