Compare IBM MaaS360 and JumpCloud 
At a Glance
Market Segments
Mid-Market (43.7% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
$5.00 per device $10.00 per user
$3.00 1 User Per Month
IBM MaaS360
Star Rating
(202)4.2 out of 5
Market Segments
Mid-Market (43.7% of reviews)
Pros & Cons
Entry-Level Pricing
$5.00 per device $10.00 per user
Free Trial is available
Browse all 4 pricing plansJumpCloud
Star Rating
(3,936)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user management and identity solutions, with many users appreciating its ability to streamline processes like Single Sign-On (SSO). One user noted that it has eliminated the hassle of remembering multiple passwords, making it a valuable tool for enhancing productivity.
- Users say that IBM MaaS360 offers robust security features, particularly in device management. Reviewers highlight its comprehensive protection and seamless cross-platform support, which is especially beneficial for organizations operating in a Bring Your Own Device (BYOD) environment.
- According to verified reviews, JumpCloud's implementation process is notably quick and user-friendly. Many users have praised the smooth initial setup, which allows organizations to get up and running without significant delays, enhancing overall operational efficiency.
- Reviewers mention that IBM MaaS360's integration with other IBM security tools provides a centralized management experience. Users appreciate the built-in Watson AI analytics, which helps in detecting mobile threats and improving productivity through insightful dashboards.
- G2 reviewers highlight that JumpCloud's ease of use is a significant advantage, with many users finding the administrative interface intuitive. This ease of administration is complemented by features that simplify user and device management, making it a preferred choice for IT teams.
- Users report that while IBM MaaS360 has strong device security, some find it challenging to configure for specific workflows. This feedback suggests that while the product is powerful, it may require more effort to tailor to unique organizational needs compared to JumpCloud's more flexible approach.
Pricing
Entry-Level Pricing
IBM MaaS360
Deluxe Edition
$5.00 per device
$10.00 per user
Add email and chat containerization to separate personal and business data
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant
JumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
IBM MaaS360
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
8.3
160
8.8
3,156
Ease of Use
8.2
162
9.0
3,189
Ease of Setup
7.9
125
8.8
2,948
Ease of Admin
8.0
101
9.0
2,722
Quality of Support
8.1
156
8.8
2,881
Has the product been a good partner in doing business?
8.0
100
9.0
2,584
Product Direction (% positive)
8.3
164
9.3
3,056
Features by Category
Authentication Options
Not enough data
9.1
1437
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1356
Not enough data
8.9
1278
Not enough data
8.8
1203
Access Control Types
Not enough data
8.9
1307
Not enough data
8.9
1268
Not enough data
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Administration
Not enough data
8.8
1161
Not enough data
9.2
1331
Not enough data
9.1
1377
Not enough data
8.7
1328
Not enough data
8.8
1315
Platform
Not enough data
9.1
1317
Not enough data
8.8
1082
Not enough data
9.0
1228
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1179
Not enough data
8.5
1117
User on/off Boarding
Not enough data
8.6
633
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
571
User Maintenance
Not enough data
8.9
790
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Governance
Not enough data
8.0
579
Not enough data
8.3
636
|
Verified
Administration
Not enough data
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1347
Not enough data
8.9
1317
Not enough data
8.5
1248
Not enough data
8.3
1070
Administration
Not enough data
8.7
1216
Not enough data
8.7
1338
Not enough data
8.5
1129
Not enough data
8.5
1279
Functionality
Not enough data
9.0
1321
Not enough data
9.1
1308
Not enough data
8.9
1239
Scope
8.3
33
Feature Not Available
8.2
34
9.1
368
Security
8.8
33
8.5
360
8.3
36
Feature Not Available
8.8
34
8.7
347
Management
8.5
37
9.1
356
8.5
35
8.9
351
8.3
36
8.9
356
8.4
34
8.7
344
7.9
33
8.1
327
Agentic AI - Unified Endpoint Management (UEM)
7.9
14
Feature Not Available
7.7
13
Feature Not Available
7.7
14
Feature Not Available
7.9
14
Feature Not Available
7.9
14
Feature Not Available
7.9
15
Feature Not Available
7.8
15
Feature Not Available
Administration
Not enough data
9.0
578
Not enough data
Feature Not Available
Not enough data
8.8
532
Not enough data
8.8
528
Not enough data
9.2
565
Not enough data
8.7
511
Functionality
Not enough data
9.2
551
Not enough data
9.2
546
Not enough data
8.6
469
Not enough data
8.6
437
Not enough data
9.1
536
Not enough data
9.0
528
Not enough data
8.7
489
Not enough data
8.3
81
Not enough data
8.9
474
Not enough data
8.7
441
Monitoring
Not enough data
8.7
515
Not enough data
8.6
534
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
515
Not enough data
8.5
518
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1403
Not enough data
8.4
1201
Not enough data
9.1
1356
Not enough data
9.0
1350
Not enough data
9.2
1386
Not enough data
9.1
1344
Type
Not enough data
8.2
1061
Not enough data
9.0
1363
Reporting
Not enough data
8.4
1251
Not enough data
8.4
1287
Not enough data
8.5
161
Not enough data
8.4
162
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
156
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.6
164
Not enough data
8.7
158
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
583
Not enough data
8.1
561
Not enough data
8.0
540
Not enough data
8.3
573
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
585
Not enough data
7.8
516
Communication
Not enough data
7.9
519
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
558
Not enough data
8.8
550
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
566
Not enough data
8.9
563
Performance
Not enough data
8.5
568
Monitoring
9.0
10
Not enough data
9.2
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
9.0
10
Not enough data
Remediation
9.3
10
Not enough data
9.5
10
Not enough data
Generative AI
8.6
24
Not enough data
Agentic AI - Mobile Application Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Services - Endpoint Detection & Response (EDR)
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
8.7
66
8.8
1071
Operating System
8.7
64
9.0
1132
8.3
62
8.7
1145
8.5
64
8.2
990
Management
8.5
69
8.5
1121
8.7
61
8.3
1054
8.5
61
Feature Not Available
8.8
56
Feature Not Available
8.0
63
8.4
1053
Security
8.9
67
8.8
1088
9.1
67
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
9.0
32
Not enough data
8.9
34
Not enough data
8.9
34
Not enough data
Operating System
8.7
31
Not enough data
8.9
29
Not enough data
9.3
31
Not enough data
Security
9.3
35
Not enough data
9.1
29
Not enough data
9.1
34
Not enough data
Management
9.0
35
Not enough data
9.1
33
Not enough data
9.2
34
Not enough data
9.2
32
Not enough data
8.4
33
Not enough data
Agentic AI - Enterprise Mobility Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
IBM MaaS360 and JumpCloud are categorized as Unified Endpoint Management (UEM) and Mobile Device Management (MDM)
Unique Categories
Reviews
Reviewers' Company Size
IBM MaaS360
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.7%
Computer Software
7.1%
Banking
6.6%
Computer & Network Security
4.9%
Hospital & Health Care
4.4%
Other
57.4%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.3%
Hospital & Health Care
2.8%
Other
47.0%
Alternatives
Discussions
What is IBM MaaS360 with Watson?
2 Comments
SG
IBM MaaS360 with Watson is a cloud-based solution that combines Unified Endpoint Management (UEM) with AI-powered insights. It helps organizations manage and...Read more
Android Enterprise
1 Comment
JH
Hi Bryn, this could be a limitation you are experiencing related to your organizations licensing agreement with IBM. I would recommend contacting your...Read more
Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?
1 Comment
JH
Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect...Read more
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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