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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Mid-Market (51.5% of reviews)
Entry-Level Pricing
Starting at $18.00
Free With One-Time Purchase
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansZabbix
Star Rating
(205)4.4 out of 5
Market Segments
Mid-Market (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zabbix excels in multi-site monitoring with a score of 9.2, allowing for comprehensive oversight across various locations, while IBM Instana, although strong, has a slightly lower score of 9.3 in monitoring, indicating a more focused approach.
- Reviewers mention that Zabbix's alerting capabilities are robust, scoring 9.2, which includes multi-channel alerting features that ensure timely notifications. In contrast, IBM Instana's alerting score is 8.8, suggesting it may not be as versatile in alerting methods.
- G2 users highlight Zabbix's performance monitoring capabilities, scoring 9.2, which is particularly beneficial for users needing detailed insights into system performance. IBM Instana, while also strong at 8.9, may not provide the same depth of analysis.
- Users on G2 report that Zabbix's reporting features, with a score of 8.9, are highly customizable, allowing for tailored reports that meet specific business needs. IBM Instana, scoring 8.6, offers solid reporting but may lack some of the customization options that Zabbix provides.
- Reviewers mention that Zabbix's ease of setup is rated at 7.4, which some users find challenging compared to IBM Instana's higher score of 8.8, indicating a more user-friendly installation process.
- Users say that Zabbix's quality of support is rated at 7.9, which some find lacking compared to IBM Instana's score of 8.6, suggesting that users may experience better assistance and resources with Instana.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Zabbix
Free & open source Zabbix
Free
With One-Time Purchase
Zabbix can monitor anything - networks, cloud, websites, IoT, and more.
Any time and anywhere. Zabbix is free and open source. Download it and start using it.
- Free and open source, easy scalable.
Free Trial
IBM Instana
Free Trial is available
Zabbix
Free Trial is available
Ratings
Meets Requirements
8.6
345
8.8
174
Ease of Use
8.6
358
7.4
174
Ease of Setup
8.9
196
7.5
106
Ease of Admin
8.4
128
8.0
101
Quality of Support
8.6
310
8.0
129
Has the product been a good partner in doing business?
8.5
128
8.2
80
Product Direction (% positive)
8.4
331
8.5
172
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
8.6
24
8.8
13
9.0
24
8.7
13
8.3
23
8.6
13
8.1
24
8.8
12
8.2
24
8.5
13
8.3
24
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
46
Not enough data
9.2
47
Not enough data
6.9
40
Not enough data
9.0
44
Monitoring - Network Monitoring
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Management
Not enough data
8.8
45
Not enough data
8.5
46
Not enough data
7.8
42
Analytics - Network Monitoring
Not enough data
8.0
5
Not enough data
9.3
5
Security - Network Monitoring
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Network Performance - Network Monitoring
Not enough data
9.0
5
Not enough data
8.0
5
AI Automation - Network Monitoring
Not enough data
5.3
5
Not enough data
7.0
5
Not enough data
5.7
5
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
9.2
32
8.4
121
8.7
28
8.9
129
8.9
29
8.7
133
9.1
32
9.7
6
Not enough data
Administration
8.6
126
8.8
30
8.7
104
8.9
30
8.5
100
9.1
28
9.4
6
Not enough data
Analysis
8.5
114
8.9
31
8.5
131
8.8
32
8.3
99
8.0
25
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Not enough data
Issue Resolution
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Management
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
8.3
32
8.0
5
8.9
32
7.7
5
8.3
31
Monitoring and Management
Not enough data
9.0
29
Not enough data
7.9
29
Not enough data
8.3
30
Not enough data
8.9
31
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.7
42
Not enough data
8.8
43
Not enough data
8.5
42
Monitoring and Management
Not enough data
8.8
42
Not enough data
7.9
38
Not enough data
8.4
38
Not enough data
8.8
43
Not enough data
8.9
27
Not enough data
8.3
25
Cloud environment support
Not enough data
8.3
24
Not enough data
8.5
22
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
9.1
19
10.0
6
9.2
20
10.0
6
8.6
19
9.7
6
7.6
9
Management
10.0
6
9.1
20
10.0
6
8.7
21
10.0
6
8.8
20
10.0
6
9.3
21
Agentic AI - Enterprise Monitoring
Not enough data
5.3
5
Not enough data
5.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
6.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Monitoring
8.5
165
8.5
13
8.6
176
8.8
14
8.9
175
8.8
14
7.6
124
8.1
8
8.5
158
8.9
15
Response
8.5
170
8.8
15
8.4
166
8.7
15
8.1
155
8.1
12
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Not enough data
Performance
8.3
139
Feature Not Available
8.4
154
8.5
12
Functionality
8.1
133
8.3
13
8.4
128
7.9
12
8.2
130
Feature Not Available
8.5
149
8.2
14
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Zabbix are categorized as Observability Software, Enterprise Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Server Monitoring
Unique Categories
IBM Instana is categorized as AIOps Platforms, Website Monitoring, IT Alerting, Container Monitoring, Incident Response, Log Monitoring, and Digital Experience Monitoring (DEM)
Zabbix is categorized as Network Monitoring
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zabbix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Information Technology and Services
29.7%
Telecommunications
15.8%
Computer Software
11.9%
Computer & Network Security
5.9%
Internet
4.0%
Other
32.7%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
Has a way zabbix to work without agents?
2 Comments
JO
Zabbix does not require agents to use, you can setup templates to use SNMP data, however you'll gain more insight by using the appropriate agent on the...Read more
What is Zabbix used for?
2 Comments
RP
Overall infrastructure monitoring with lots of additional features like alerting, prediction monitoring.Read more
What can you monitor with Zabbix?
1 Comment
LS
Every windows and linux device. You have to install an agent on all the devices you want to monitorRead more
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