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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
Starting at $18.00
No pricing available
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansSumo Logic
Star Rating
(373)4.4 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Sumo LogicSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sumo Logic excels in Usage Monitoring with a score of 8.8, indicating its strong capabilities in tracking application performance and resource utilization. In contrast, IBM Instana, while also strong at 8.9, is noted for its more comprehensive API Monitoring features, scoring 8.9, which reviewers say provides deeper insights into API performance.
- Reviewers mention that Sumo Logic's Cloud Observability features score 8.4, which is slightly lower than IBM Instana's 8.5. Users appreciate Sumo Logic's ability to monitor cloud environments but highlight that Instana offers more robust integration with cloud-native applications.
- G2 users indicate that Sumo Logic's Ease of Setup is rated at 8.3, while IBM Instana shines with a score of 8.8. Reviewers say that Instana's setup process is more intuitive, allowing for quicker deployment and configuration, which is crucial for teams looking to minimize downtime.
- Users on G2 report that both products have similar Quality of Support scores of 8.6, but reviewers mention that Sumo Logic's support team is particularly responsive, often resolving issues faster than expected, which enhances user satisfaction.
- Reviewers mention that Sumo Logic's Performance Monitoring capabilities score 8.1, while IBM Instana leads with a score of 8.9. Users say that Instana's real-time performance metrics and detailed analytics provide a more comprehensive view of application health, making it a preferred choice for performance-focused teams.
- Users report that Sumo Logic's Incident Alerts score 8.6, which is significantly lower than IBM Instana's impressive score of 9.4. Reviewers highlight that Instana's alerting system is more proactive and customizable, allowing teams to respond to incidents more effectively.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Sumo Logic
No pricing availableFree Trial
IBM Instana
Free Trial is available
Sumo Logic
Free Trial is available
Ratings
Meets Requirements
8.6
345
8.8
323
Ease of Use
8.6
358
8.2
329
Ease of Setup
8.9
196
8.3
163
Ease of Admin
8.4
128
8.4
112
Quality of Support
8.6
310
8.6
275
Has the product been a good partner in doing business?
8.5
128
8.7
109
Product Direction (% positive)
8.4
331
8.8
319
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
8.8
39
8.4
121
8.5
37
8.9
129
8.8
39
8.7
133
8.8
36
9.7
6
Not enough data
Administration
8.6
126
8.2
38
8.7
104
8.2
35
8.5
100
8.2
35
9.4
6
Not enough data
Analysis
8.5
114
8.8
39
8.5
131
8.9
39
8.3
99
8.6
34
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Not enough data
Issue Resolution
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Management
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
8.3
64
9.2
6
8.3
64
8.6
6
8.3
64
Monitoring and Management
7.8
6
7.6
64
7.2
6
7.8
63
8.1
6
8.4
64
Agentic AI - Log Monitoring
Not enough data
6.8
10
Not enough data
7.0
9
Not enough data
7.0
9
Not enough data
7.1
8
Not enough data
6.7
8
Not enough data
7.1
8
Not enough data
7.2
9
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Activity Monitoring
Not enough data
8.8
23
Not enough data
8.5
19
Not enough data
9.0
20
Not enough data
8.8
19
Security
Not enough data
8.2
19
Not enough data
8.8
20
Not enough data
8.3
19
Administration
Not enough data
8.8
18
Not enough data
8.6
19
Not enough data
8.8
16
Agentic AI - Cloud Security Monitoring and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.3
56
|
Verified
Not enough data
8.1
52
|
Verified
Not enough data
7.7
53
|
Verified
Not enough data
8.1
50
|
Verified
Analysis
Not enough data
8.2
52
|
Verified
Not enough data
7.6
53
|
Verified
Not enough data
8.2
53
|
Verified
Not enough data
8.5
57
|
Verified
Not enough data
8.1
57
|
Verified
Not enough data
8.2
51
|
Verified
Visualization
Not enough data
8.1
54
|
Verified
Not enough data
8.1
55
|
Verified
Agentic AI - Log Analysis
Not enough data
6.1
11
Not enough data
6.5
10
Not enough data
7.2
10
Not enough data
7.0
10
Not enough data
6.4
11
Not enough data
6.1
9
Not enough data
5.9
9
Responses
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
165
8.3
40
8.6
176
8.5
41
8.9
175
8.3
41
7.6
124
7.4
39
8.5
158
8.2
39
Response
8.5
170
8.3
41
8.4
166
8.6
43
8.1
155
8.2
42
Agentic AI - Application Performance Monitoring (APM)
7.0
10
7.0
16
8.0
10
7.7
16
7.3
10
6.9
13
7.3
10
7.5
17
7.4
11
7.2
15
Performance
8.3
139
8.2
45
8.4
154
8.3
41
Functionality
8.1
133
7.9
40
8.4
128
7.8
40
8.2
130
8.0
40
8.5
149
8.5
40
Alerts management
8.1
40
7.0
11
8.1
44
7.5
12
8.4
56
7.1
13
Monitoring
8.3
56
7.0
11
8.8
61
7.3
10
8.2
56
7.7
11
8.9
55
8.2
12
Automation
7.9
35
7.3
10
7.9
37
7.4
12
Analysis
8.2
54
7.9
14
8.1
45
6.5
11
8.6
60
7.1
12
8.5
41
7.1
12
Issue Resolution
8.5
52
7.0
11
7.6
44
7.0
11
8.2
46
6.5
12
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
6.9
6
Not enough data
6.7
6
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
6.7
6
Not enough data
5.7
5
Not enough data
6.9
6
Correlation & Root Cause Analysis - Observability
Not enough data
7.8
6
Not enough data
6.7
5
Not enough data
6.7
5
Scalability & Ecosystem Integration - Observability
Not enough data
7.5
6
Not enough data
7.9
7
AI Features - Observability
Not enough data
6.3
5
Not enough data
7.8
6
Not enough data
6.9
6
Response
8.8
7
7.8
72
8.6
7
8.2
73
7.9
7
7.4
67
8.3
6
7.7
67
Records
8.9
6
8.8
91
8.9
6
8.3
81
8.3
6
8.3
79
Management
9.4
6
8.6
90
8.6
6
8.0
69
8.6
6
8.2
74
Generative AI
8.3
5
7.1
14
8.3
5
7.6
16
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Information and Event Management (SIEM)Hide 14 FeaturesShow 14 Features
Not enough data
8.6
62
Network Management
Not enough data
9.1
59
|
Verified
Not enough data
7.9
54
|
Verified
Not enough data
9.3
60
|
Verified
Incident Management
Not enough data
8.8
60
|
Verified
Not enough data
8.2
53
|
Verified
Not enough data
8.5
52
|
Verified
Security Intelligence
Not enough data
8.4
51
|
Verified
Not enough data
8.0
49
|
Verified
Not enough data
8.8
52
|
Verified
Not enough data
8.9
54
|
Verified
Agentic AI - Security Information and Event Management (SIEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Orchestration, Automation, and Response (SOAR)Hide 11 FeaturesShow 11 Features
Not enough data
8.4
14
Automation
Not enough data
8.3
14
Not enough data
8.1
14
Not enough data
8.6
13
Not enough data
8.5
14
Orchestration
Not enough data
8.1
14
Not enough data
8.6
12
Not enough data
8.3
13
Not enough data
8.5
13
Response
Not enough data
8.6
12
Not enough data
8.2
13
Not enough data
8.3
14
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Sumo Logic are categorized as Observability Software, Cloud Infrastructure Monitoring, Container Monitoring, Incident Response, Application Performance Monitoring (APM), and Log Monitoring
Unique Categories
IBM Instana is categorized as Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, Database Monitoring, Website Monitoring, IT Alerting, Digital Experience Monitoring (DEM), and Server Monitoring
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sumo Logic
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Information Technology and Services
21.6%
Computer Software
18.5%
Financial Services
7.0%
Retail
4.5%
Internet
2.5%
Other
45.8%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
Sumo Logic has no more discussions with answers
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