# IBM Instana, Splunk Observability Cloud vs New Relic Comparison

| | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 478 | 54 | 583 | 
| **Largest Market Segment** | Mid-Market (42.1% of reviews) | Enterprise (38.9% of reviews) | Mid-Market (42.5% of reviews) | 
| **Entry Level Price** | Starting at $18.00 | No pricing available | $0.00 | 

---
## Top Pros & Cons

### IBM Instana

Pros:
- Ease of Use (126 reviews)
- Monitoring (116 reviews)

Cons:
- Expensive (43 reviews)
- User Interface Issues (41 reviews)

### Splunk Observability Cloud

Pros:
- Efficiency (9 reviews)
- Reporting (6 reviews)

Cons:
- Difficult Learning (5 reviews)
- Limited Features (5 reviews)

### New Relic

Pros:
- Ease of Use (150 reviews)
- Real-time Monitoring (137 reviews)

Cons:
- Expensive (83 reviews)
- Pricing Issues (68 reviews)

---
## Ratings Comparison
| Rating | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
  | **Meets Requirements** | 8.6 (356 reviews) | 8.6 (50 reviews) | 8.9 (498 reviews) | 
  | **Ease of Use** | 8.6 (370 reviews) | 8.7 (50 reviews) | 8.4 (504 reviews) | 
  | **Ease of Setup** | 8.8 (207 reviews) | 7.9 (22 reviews) | 8.7 (286 reviews) | 
  | **Ease of Admin** | 8.4 (129 reviews) | 7.7 (21 reviews) | 8.5 (199 reviews) | 
  | **Quality of Support** | 8.6 (321 reviews) | 8.8 (49 reviews) | 8.5 (438 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (129 reviews) | 8.0 (21 reviews) | 8.5 (191 reviews) | 
  | **Product Direction (% positive)** | 8.5 (341 reviews) | 9.5 (50 reviews) | 8.6 (497 reviews) | 

---
## Pricing

### IBM Instana

#### Entry-Level Pricing

Plan: Essentials

Price: Starting at $18.00

Description: Automatic discovery, mapping and monitoring of Infrastructure

Key Features:
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring 
- Includes Unbounded Analytics

[Browse all 2 editions](https://www.g2.com/products/ibm-instana/pricing)

#### Free Trial

Yes

### Splunk Observability Cloud

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### New Relic

#### Entry-Level Pricing

Plan: Free (Forever)

Price: $0.00

Description: Start using New Relic with all the features you need for free forever.

Key Features:
- 1 free full user 
- Unlimited free basic users 
- Unlimited hosts and CPUs

[Browse all 4 editions](https://www.g2.com/products/new-relic/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Website Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 9.2/10 | 21 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Baseline** | 9.2 (20 reviews) | Not enough data | Not enough data | 
| **Alerting** | 9.4 (20 reviews) | Not enough data | Not enough data | 
| **Multi-Site Monitoring** | 9.3 (20 reviews) | Not enough data | Not enough data | 
| **Reporting** | 9.2 (19 reviews) | Not enough data | Not enough data | 
| **Multi-Channel Alerting** | 9.3 (19 reviews) | Not enough data | Not enough data | 
| **Location Insights** | 8.8 (18 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Website Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Digital Experience Monitoring (DEM)

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 9.2/10 | 23 |

#### Experience

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Real-Time Monitoring** | Not enough data | Not enough data | 9.5 (23 reviews) | 
| **Session Replay** | Not enough data | Not enough data | 9.0 (20 reviews) | 
| **Behavioral Analysis** | Not enough data | Not enough data | 9.0 (22 reviews) | 

#### Agentic AI - Digital Experience Monitoring (DEM)

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 9.3 (9 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 9.3 (9 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.9 (9 reviews) | 

#### Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Content Management** | Not enough data | Not enough data | 8.9 (19 reviews) | 
| **Alerts** | Not enough data | Not enough data | 9.1 (22 reviews) | 
| **Budget Analysis** | Not enough data | Not enough data | 8.3 (19 reviews) | 

#### Performance

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Uptime Monitoring** | Not enough data | Not enough data | 9.5 (21 reviews) | 
| **Performance Monitoring** | Not enough data | Not enough data | 9.6 (23 reviews) | 
| **Issue Tracking** | Not enough data | Not enough data | 9.5 (23 reviews) | 
| **Resource Monitoring** | Not enough data | Not enough data | 9.6 (20 reviews) | 

### Database Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.8/10 | 14 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Monitoring** | 9.4 (13 reviews) | Not enough data | Not enough data | 
| **Alerting** | 8.8 (13 reviews) | Not enough data | Not enough data | 
| **Logging** | 8.7 (13 reviews) | Not enough data | Not enough data | 
| **Response Time** | 8.6 (13 reviews) | Not enough data | Not enough data | 
| **Reporting** | 8.8 (12 reviews) | Not enough data | Not enough data | 
| **Data Visualization** | 8.5 (13 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Database Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Network Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Performance Monitoring** | Not enough data | Not enough data | Not enough data | 
| **Alerting** | Not enough data | Not enough data | Not enough data | 
| **Improvement Suggestions** | Not enough data | Not enough data | Not enough data | 
| **Multi-Network Capability** | Not enough data | Not enough data | Not enough data | 

#### Monitoring - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **360-Degree Network Visibility** | Not enough data | Not enough data | Not enough data | 
| **Automated Network Discovery** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Performance Baseline** | Not enough data | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | Not enough data | 
| **Path Analysis** | Not enough data | Not enough data | Not enough data | 

#### Analytics - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Predictive Performance Analytics** | Not enough data | Not enough data | Not enough data | 
| **Packet & Flow Analysis** | Not enough data | Not enough data | Not enough data | 

#### Security - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Encrypted Data Transmission** | Not enough data | Not enough data | Not enough data | 
| **Zero Trust and Identity Management** | Not enough data | Not enough data | Not enough data | 
| **Integrated Network Security** | Not enough data | Not enough data | Not enough data | 

#### Network Performance - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dynamic Network Optimization** | Not enough data | Not enough data | Not enough data | 
| **Automated Tasks Routing** | Not enough data | Not enough data | Not enough data | 

#### AI Automation - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Machine Learning-Based Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Self-Healing Networks** | Not enough data | Not enough data | Not enough data | 
| **Predictive Network Maintenance** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Network Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Cloud Infrastructure Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.8/10 | 148 |
| **Splunk Observability Cloud** | 8.7/10 | 34 |
| **New Relic** | 8.5/10 | 99 |

#### Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Usage Monitoring** | 8.9 (131 reviews) | 9.1 (31 reviews) | 8.9 (89 reviews) | 
| **Database Monitoring** | 8.4 (121 reviews) | 8.8 (29 reviews) | 8.7 (91 reviews) | 
| **API Monitoring** | 8.9 (129 reviews) | 8.6 (30 reviews) | 8.9 (86 reviews) | 
| **Real-Time Monitoring - Cloud Infrastructure Monitoring** | 8.7 (133 reviews) | 8.6 (30 reviews) | 9.0 (89 reviews) | 
| **Security and Compliance Monitoring** | 9.7 (6 reviews) | Not enough data | 8.8 (21 reviews) | 

#### Administration

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Activity Monitoring** | 8.6 (126 reviews) | 8.6 (32 reviews) | 8.6 (85 reviews) | 
| **Multi-Cloud Management** | 8.7 (104 reviews) | 8.3 (24 reviews) | 8.5 (81 reviews) | 
| **Automation** | 8.5 (100 reviews) | 8.6 (30 reviews) | 8.5 (77 reviews) | 
| **Auto-Scaling & Resource Optimization** | 9.4 (6 reviews) | Not enough data | 8.8 (20 reviews) | 

#### Analysis

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Reporting** | 8.5 (114 reviews) | 8.6 (30 reviews) | 8.8 (87 reviews) | 
| **Dashboards and Visualizations** | 8.5 (131 reviews) | 8.7 (31 reviews) | 9.3 (90 reviews) | 
| **Spend Forecasting and Optimization** | 8.3 (99 reviews) | 8.4 (26 reviews) | 7.9 (78 reviews) | 

#### Agentic AI - Cloud Infrastructure Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (18 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (18 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.9 (18 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.1 (18 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.1 (18 reviews) | 

#### AI Automation - Cloud Infrastructure Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **AI-Powered Anomaly Detection** | Not enough data | Not enough data | 8.1 (17 reviews) | 
| **AI-Driven Insight Recommendations** | Not enough data | Not enough data | 8.0 (17 reviews) | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.5/10 | 75 |

#### Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Constant Monitoring** | Not enough data | Not enough data | 9.5 (73 reviews) | 
| **Timely Alerts** | Not enough data | Not enough data | 9.4 (72 reviews) | 
| **TIcket Accuracy** | Not enough data | Not enough data | 9.1 (59 reviews) | 
| **AI Monitoring** | Not enough data | Not enough data | 7.9 (18 reviews) | 

#### Management Tools

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Ticket Assignment** | Not enough data | Not enough data | 8.7 (56 reviews) | 
| **Standardization** | Not enough data | Not enough data | 9.2 (62 reviews) | 
| **Lifecycle Visualization** | Not enough data | Not enough data | 8.9 (61 reviews) | 

#### Generative AI

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.9 (29 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 8.0 (30 reviews) | 

#### Agentic AI - Incident Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (16 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.3 (16 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.0 (16 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.5 (16 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.4 (16 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.8/10 | 41 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 9.6/10 | 15 |

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Artificial Intelligence** | 8.7 (28 reviews) | Not enough data | 9.8 (11 reviews) | 
| **Machine Learning** | 8.4 (26 reviews) | Not enough data | 10.0 (10 reviews) | 
| **Systems Monitoring** | 9.0 (35 reviews) | Not enough data | 9.8 (14 reviews) | 

#### Issue Resolution

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Root Cause Identification** | 9.0 (35 reviews) | Not enough data | 9.3 (14 reviews) | 
| **Proactive Identification** | 8.8 (33 reviews) | Not enough data | 9.5 (14 reviews) | 
| **Resolution Guidance** | 8.7 (34 reviews) | Not enough data | 9.6 (12 reviews) | 

#### Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **System Integration** | 8.9 (34 reviews) | Not enough data | 9.6 (15 reviews) | 
| **Alerting** | 9.0 (34 reviews) | Not enough data | 9.7 (15 reviews) | 
| **Reporting** | 8.7 (31 reviews) | Not enough data | 9.4 (15 reviews) | 

#### Generative AI

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - AIOps Platforms

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Hardware Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 7.7/10 | 5 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Visibility

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dashboards and Visualizations** | 7.3 (5 reviews) | Not enough data | Not enough data | 
| **Alerts and Notifications** | 8.0 (5 reviews) | Not enough data | Not enough data | 
| **Reporting** | 7.7 (5 reviews) | Not enough data | Not enough data | 

#### Monitoring and Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Multi-Device Management** | Not enough data | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | Not enough data | 
| **Performance Baseline** | Not enough data | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | Not enough data | 

#### Agentic AI - Hardware Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Log Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.4/10 | 6 |
| **Splunk Observability Cloud** | 8.4/10 | 13 |
| **New Relic** | 8.7/10 | 106 |

#### Visibility

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dashboards and Visualizations** | 9.7 (6 reviews) | 8.5 (12 reviews) | 9.2 (100 reviews) | 
| **Alerts and Notifications** | 9.2 (6 reviews) | 8.8 (12 reviews) | 9.2 (102 reviews) | 
| **Reporting** | 8.6 (6 reviews) | 8.0 (11 reviews) | 9.0 (99 reviews) | 

#### Monitoring and Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Automation** | 7.8 (6 reviews) | 8.3 (12 reviews) | 8.8 (94 reviews) | 
| **Performance Baseline** | 7.2 (6 reviews) | 8.1 (12 reviews) | 9.0 (98 reviews) | 
| **Real-Time Monitoring** | 8.1 (6 reviews) | 8.6 (12 reviews) | 9.2 (101 reviews) | 

#### Agentic AI - Log Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (33 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.3 (34 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (33 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (33 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.2 (33 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.4 (33 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.3 (34 reviews) | 

### Server Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.7/10 | 99 |

#### Visibility 

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dashboards and Visualizations** | Not enough data | Not enough data | 9.2 (95 reviews) | 
| **Alerts and Notifications** | Not enough data | Not enough data | 9.2 (92 reviews) | 
| **Reporting** | Not enough data | Not enough data | 9.0 (91 reviews) | 

#### Monitoring and Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Multi-Server Management** | Not enough data | Not enough data | 8.8 (87 reviews) | 
| **Automation** | Not enough data | Not enough data | 8.4 (85 reviews) | 
| **Performance Baseline** | Not enough data | Not enough data | 8.7 (88 reviews) | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 8.9 (91 reviews) | 
| **Immediate Alert Notification** | Not enough data | Not enough data | 8.9 (89 reviews) | 
| **Proactive Server Monitoring Software** | Not enough data | Not enough data | 8.9 (87 reviews) | 

#### Cloud environment support

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Server Monitoring For Cloud Deployments** | Not enough data | Not enough data | 8.9 (77 reviews) | 
| **Software Scaling** | Not enough data | Not enough data | 8.4 (73 reviews) | 

#### Agentic AI - Server Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.4 (17 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.4 (17 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.3 (17 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.4 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.4 (19 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.6 (18 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.6 (17 reviews) | 

### Enterprise Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Diverse Systems Monitoring** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Real-Time Analytics** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Observability** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **AI/ML Integration** | 9.7 (6 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Single Pane of Glass** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Dashboards and Visualization** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Performance Baselines** | 10.0 (6 reviews) | Not enough data | Not enough data | 
| **Alerting** | 10.0 (6 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | Not enough data | 

### Log Analysis

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.9/10 | 82 |

#### Data Preparation

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Data Sources** | Not enough data | Not enough data | 9.1 (67 reviews) | 
| **Indexing** | Not enough data | Not enough data | 9.0 (62 reviews) | 
| **Automated Tagging** | Not enough data | Not enough data | 8.5 (62 reviews) | 
| **Data Blending** | Not enough data | Not enough data | 8.6 (60 reviews) | 

#### Analysis

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Track Trends** | Not enough data | Not enough data | 9.1 (62 reviews) | 
| **Detect Anomalies** | Not enough data | Not enough data | 9.1 (64 reviews) | 
| **Metric and Event Data** | Not enough data | Not enough data | 9.1 (68 reviews) | 
| **Search** | Not enough data | Not enough data | 9.0 (68 reviews) | 
| **Alerts** | Not enough data | Not enough data | 9.3 (69 reviews) | 
| **Live Tail** | Not enough data | Not enough data | 8.9 (63 reviews) | 

#### Visualization

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dashboards** | Not enough data | Not enough data | 9.5 (72 reviews) | 
| **Data Discovery** | Not enough data | Not enough data | 9.1 (65 reviews) | 

#### Agentic AI - Log Analysis

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.7 (23 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (23 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.8 (23 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 8.7 (23 reviews) | 

### Application Performance Monitoring (APM)

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.3/10 | 211 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.7/10 | 187 |

#### Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Performance Baselines** | 8.5 (167 reviews) | Not enough data | 8.9 (162 reviews) | 
| **Performance Analysis** | 8.7 (180 reviews) | Not enough data | 9.0 (168 reviews) | 
| **Performance Monitoring** | 8.9 (184 reviews) | Not enough data | 9.2 (170 reviews) | 
| **AI/ML Assistance** | 7.6 (127 reviews) | Not enough data | 7.7 (136 reviews) | 
| **Multi-System Monitoring** | 8.5 (162 reviews) | Not enough data | 8.9 (155 reviews) | 

#### Response

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Dashboards and Visualization** | 8.6 (177 reviews) | Not enough data | 9.1 (171 reviews) | 
| **Incident Alerting** | 8.5 (170 reviews) | Not enough data | 8.9 (163 reviews) | 
| **Root Cause Analysis (RCA)** | 8.2 (162 reviews) | Not enough data | 8.6 (156 reviews) | 

#### Agentic AI - Application Performance Monitoring (APM)

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.3 (11 reviews) | Not enough data | 8.4 (52 reviews) | 
| **Cross-system Integration** | 8.3 (13 reviews) | Not enough data | 8.6 (53 reviews) | 
| **Adaptive Learning** | 7.4 (11 reviews) | Not enough data | 8.5 (53 reviews) | 
| **Proactive Assistance** | 7.4 (11 reviews) | Not enough data | 8.4 (51 reviews) | 
| **Decision Making** | 7.2 (12 reviews) | Not enough data | 8.2 (51 reviews) | 

#### Performance

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Real User Monitoring (RUM)** | 8.3 (143 reviews) | Not enough data | 8.6 (152 reviews) | 
| **Second by Second Metrics** | 8.4 (156 reviews) | Not enough data | 8.5 (142 reviews) | 

#### Functionality

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Synthetic Monitoring** | 8.1 (134 reviews) | Not enough data | 8.8 (149 reviews) | 
| **Dynamic Transaction Mapping** | 8.4 (132 reviews) | Not enough data | 8.5 (143 reviews) | 
| **Load Balancing** | 8.2 (131 reviews) | Not enough data | 8.2 (138 reviews) | 
| **Cloud Observability** | 8.5 (155 reviews) | Not enough data | 8.8 (150 reviews) | 

### Container Monitoring

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.3/10 | 64 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.6/10 | 37 |

#### Alerts management

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Multi-mode alerts** | 8.1 (41 reviews) | Not enough data | 8.4 (34 reviews) | 
| **Opimization alerts** | 8.1 (44 reviews) | Not enough data | 8.3 (35 reviews) | 
| **Incident alerts** | 8.5 (57 reviews) | Not enough data | 9.0 (36 reviews) | 

#### Monitoring

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Resource utilization** | 8.3 (56 reviews) | Not enough data | 8.6 (36 reviews) | 
| **Real-time monitoring** | 8.8 (61 reviews) | Not enough data | 9.4 (36 reviews) | 
| **Performance baseline** | 8.2 (56 reviews) | Not enough data | 8.7 (36 reviews) | 
| **API monitoring** | 8.9 (55 reviews) | Not enough data | 9.1 (36 reviews) | 

#### Automation

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Resolution automation** | 7.9 (35 reviews) | Not enough data | 8.1 (35 reviews) | 
| **Automation** | 7.9 (37 reviews) | Not enough data | 8.4 (36 reviews) | 

#### Analysis

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Search** | 8.2 (54 reviews) | Not enough data | 8.5 (35 reviews) | 
| **Reporting** | 8.1 (45 reviews) | Not enough data | 8.6 (36 reviews) | 
| **Visualization** | 8.6 (61 reviews) | Not enough data | 9.0 (36 reviews) | 
| **Track trends** | 8.5 (41 reviews) | Not enough data | 8.4 (35 reviews) | 

#### Issue Resolution

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Root cause identification** | 8.5 (52 reviews) | Not enough data | 8.3 (36 reviews) | 
| **Resolution guidance** | 7.6 (44 reviews) | Not enough data | 8.2 (36 reviews) | 
| **Proactive identification** | 8.2 (46 reviews) | Not enough data | 8.8 (36 reviews) | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.3/10 | 12 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 7.9/10 | 37 |

#### Generative AI

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **AI Text Generation** | 8.7 (10 reviews) | Not enough data | 7.3 (37 reviews) | 

#### Agentic AI - IT Alerting

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.0 (5 reviews) | Not enough data | 7.9 (19 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.0 (19 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.9 (19 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 7.9 (19 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.8 (19 reviews) | 
| **Proactive Assistance** | 8.0 (5 reviews) | Not enough data | 8.0 (19 reviews) | 
| **Decision Making** | 8.3 (5 reviews) | Not enough data | 8.1 (19 reviews) | 

### Observability Software

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | 8.3/10 | 7 |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | 8.9/10 | 18 |

#### Telemetry Collection & Ingestion - Observability

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Multi-Telemetry Ingestion** | Not enough data | Not enough data | 9.2 (16 reviews) | 
| **OpenTelemetry Support** | Not enough data | Not enough data | 9.4 (16 reviews) | 

#### Agentic AI - Observability Software

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 8.9 (16 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 8.8 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 8.6 (15 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 8.9 (15 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 9.0 (15 reviews) | 

#### Visualization & Dashboards - Observability

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Service Dependency Mapping** | Not enough data | Not enough data | 9.4 (16 reviews) | 
| **Unified Dashboard** | Not enough data | Not enough data | 9.0 (16 reviews) | 
| **Trace Visualization** | Not enough data | Not enough data | 9.2 (16 reviews) | 

#### Correlation & Root Cause Analysis - Observability

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 9.2 (16 reviews) | 
| **Root Cause Detection** | 8.3 (5 reviews) | Not enough data | 9.4 (17 reviews) | 
| **Intelligent Alerting** | Not enough data | Not enough data | 9.3 (16 reviews) | 

#### Scalability & Ecosystem Integration - Observability

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Kubernetes Monitoring** | Not enough data | Not enough data | 8.9 (16 reviews) | 
| **Hybrid/Multi-Cloud Support** | Not enough data | Not enough data | 8.8 (16 reviews) | 

#### AI Features - Observability

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 8.2 (16 reviews) | 
| **AI-Generated Incident Summaries** | Not enough data | Not enough data | 8.5 (16 reviews) | 
| **AI Anomaly Detection** | Not enough data | Not enough data | 9.0 (16 reviews) | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **IBM Instana** | N/A | N/A |
| **Splunk Observability Cloud** | N/A | N/A |
| **New Relic** | N/A | N/A |

#### Reliability Objectives & Service Operations - AI SRE Tools

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | Not enough data | 
| **SLI & SLO Management** | Not enough data | Not enough data | Not enough data | 
| **Service Health Modeling & Reporting** | Not enough data | Not enough data | Not enough data | 

#### AI Detection & Signal Quality - AI SRE Tools

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | Not enough data | 
| **Alert Correlation & Noise Reduction** | Not enough data | Not enough data | Not enough data | 

#### Investigation & Root Cause Analysis - AI SRE Tools

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | Not enough data | 

#### Automation & Platform Controls - AI SRE Tools

| Feature | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Automated Runbook & Workflow Execution** | Not enough data | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | Not enough data | 
| **Integration, APIs & Secure Access Controls** | Not enough data | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (6):** [Log Monitoring Software](https://www.g2.com/categories/log-monitoring), [Observability Software](https://www.g2.com/categories/observability-software), [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [Digital Experience Monitoring (DEM) Software](https://www.g2.com/categories/digital-experience-monitoring-dem), [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)

**Unique to IBM Instana (7):** [Hardware Monitoring Software](https://www.g2.com/categories/hardware-monitoring), [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring), [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [Database Monitoring Tools](https://www.g2.com/categories/database-monitoring), [Website Monitoring Software](https://www.g2.com/categories/website-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools)

**Unique to Splunk Observability Cloud (1):** [Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

**Unique to New Relic (6):** [Server Monitoring Software](https://www.g2.com/categories/server-monitoring), [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools), [Log Analysis Software](https://www.g2.com/categories/log-analysis), [Incident Management Software](https://www.g2.com/categories/incident-management), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | IBM Instana | Splunk Observability Cloud | New Relic | 
|---|---|---|---|
| **Small-Business** | 20.7% | 31.5% | 27.9% | 
| **Mid-Market** | 42.1% | 29.6% | 42.5% | 
| **Enterprise** | 37.1% | 38.9% | 29.5% | 

### By Industry

#### IBM Instana

- **Information Technology and Services:** 19.4%
- **Computer Software:** 11.2%
- **Financial Services:** 6.6%
- **Telecommunications:** 6.3%
- **Retail:** 5.4%
- **Banking:** 5.2%
- **Insurance:** 4.0%
- **Computer & Network Security:** 2.8%
- **Internet:** 2.6%
- **Consumer Services:** 2.1%
- **Other:** 34.4%

#### Splunk Observability Cloud

- **Information Technology and Services:** 25.9%
- **Computer Software:** 18.5%
- **Banking:** 9.3%
- **Airlines/Aviation:** 5.6%
- **Security and Investigations:** 5.6%
- **Computer & Network Security:** 5.6%
- **Hospital & Health Care:** 5.6%
- **Financial Services:** 3.7%
- **Transportation/Trucking/Railroad:** 3.7%
- **Logistics and Supply Chain:** 1.9%
- **Other:** 14.8%

#### New Relic

- **Information Technology and Services:** 25.1%
- **Computer Software:** 17.6%
- **Financial Services:** 8.7%
- **Internet:** 8.0%
- **Retail:** 2.3%
- **Banking:** 2.0%
- **Entertainment:** 2.0%
- **Marketing and Advertising:** 1.8%
- **Education Management:** 1.8%
- **Telecommunications:** 1.2%
- **Other:** 29.5%

---
## Alternatives

### Alternatives to IBM Instana

- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) — 4.5/5 stars (159 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Zabbix](https://www.g2.com/products/zabbix/reviews) — 4.4/5 stars (208 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (433 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (399 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (836 reviews)

### Alternatives to Splunk Observability Cloud

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Nexthink](https://www.g2.com/products/nexthink/reviews) — 4.6/5 stars (384 reviews)
- [Site24x7](https://www.g2.com/products/site24x7/reviews) — 4.6/5 stars (433 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (399 reviews)
- [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) — 4.3/5 stars (836 reviews)
- [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews) — 4.5/5 stars (734 reviews)
- [Progress WhatsUp Gold](https://www.g2.com/products/progress-whatsup-gold/reviews) — 4.4/5 stars (386 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1145 reviews)

### Alternatives to New Relic

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (705 reviews)
- [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews) — 4.5/5 stars (636 reviews)
- [Splunk AppDynamics](https://www.g2.com/products/splunk-appdynamics/reviews) — 4.3/5 stars (375 reviews)
- [Coralogix](https://www.g2.com/products/coralogix/reviews) — 4.6/5 stars (343 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (320 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (399 reviews)
- [Sentry](https://www.g2.com/products/sentry/reviews) — 4.5/5 stars (199 reviews)
- [Checkmk](https://www.g2.com/products/checkmk/reviews) — 4.7/5 stars (293 reviews)
- [Splunk Enterprise](https://www.g2.com/products/splunk-enterprise/reviews) — 4.3/5 stars (433 reviews)

---
## Top Discussions

### IBM Instana

- Title: [What is Application Performance Monitoring (APM)?](https://www.g2.com/discussions/what-is-application-performance-monitoring-apm) — 2 comments
  > **Top comment:** "Application performance monitoring (APM) is the practice of tracking key software application performance metrics using monitoring software and telemetry..."
- Title: [What is Instana?](https://www.g2.com/discussions/what-is-instana) — 2 comments
  > **Top comment:** "Hi, 

Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,..."
- Title: [Is there a chatbot available?](https://www.g2.com/discussions/is-there-a-chatbot-available) — 2 comments, 1 upvote
  > **Top comment:** "Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,..."
- Title: [why use instana over another platform?](https://www.g2.com/discussions/50652-why-use-instana-over-another-platform) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Happy to help answer this for you!

Automation - The single Instana agent automatically detects and observes most technologies with zero or minimal..."

### Splunk Observability Cloud

No discussions available for this product.

### New Relic

- Title: [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) — 2 comments
  > **Top comment:** "Hi there! Thanks for your question. Full stack visibility refers to the ability to visualize, analyze, and troubleshoot your entire software stack in one..."
- Title: [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) — 1 comment
  > **Top comment:** "Monitoring and troubleshooting all websites, web services and infrastructure running them. We are very happy with the product! Also the alerting and the AI..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ibm-instana-vs-splunk-observability-cloud-vs-new-relic)