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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Mid-Market (41.4% of reviews)
Entry-Level Pricing
Starting at $18.00
No pricing available
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansPrometheus
Star Rating
(59)4.4 out of 5
Market Segments
Mid-Market (41.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PrometheusSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that "Prometheus" excels in "Multi-Site Monitoring" with a score of 9.2, allowing for comprehensive oversight across various locations, while "IBM Instana" offers solid "Real-Time Monitoring" capabilities with a score of 8.7, but lacks the same level of multi-site functionality.
- Reviewers mention that "Prometheus" has superior "Alerting" features, scoring 9.2, which users appreciate for its multi-channel alerting capabilities, whereas "IBM Instana" scores slightly lower at 8.8, indicating a less robust alerting system.
- G2 users highlight that "IBM Instana" shines in "Quality of Support" with a score of 8.6, often noting the responsiveness and helpfulness of the support team, while "Prometheus" falls behind with a score of 7.8, suggesting room for improvement in customer service.
- Users on G2 report that "Prometheus" offers better "Data Visualization" tools, scoring 8.3, which enhances user experience through intuitive dashboards, while "IBM Instana" has a slightly higher score of 8.5 but lacks the same level of customization options.
- Reviewers say that "IBM Instana" provides a more comprehensive "Incident Alerting" system with a score of 8.4, which is crucial for timely responses, compared to "Prometheus" which scores 9.1 in "Incident Alerts" but may not be as detailed in alert management.
- Users report that "Prometheus" has a strong focus on "Performance Monitoring" with a score of 8.9, which is essential for maintaining system efficiency, while "IBM Instana" also performs well in this area but with a lower score of 8.7, indicating a slight edge for Prometheus in performance metrics.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Prometheus
No pricing availableFree Trial
IBM Instana
Free Trial is available
Prometheus
No trial information availableRatings
Meets Requirements
8.6
345
8.8
51
Ease of Use
8.6
358
8.1
52
Ease of Setup
8.9
196
8.1
36
Ease of Admin
8.4
128
8.1
31
Quality of Support
8.6
310
7.8
39
Has the product been a good partner in doing business?
8.5
128
8.7
21
Product Direction (% positive)
8.4
331
8.5
48
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
Not enough data
8.4
121
Not enough data
8.9
129
Not enough data
8.7
133
Not enough data
9.7
6
Not enough data
Administration
8.6
126
Not enough data
8.7
104
Not enough data
8.5
100
Not enough data
9.4
6
Not enough data
Analysis
8.5
114
Not enough data
8.5
131
Not enough data
8.3
99
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Not enough data
Issue Resolution
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Management
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
165
Not enough data
8.6
176
Not enough data
8.9
175
Not enough data
7.6
124
Not enough data
8.5
158
Not enough data
Response
8.5
170
Not enough data
8.4
166
Not enough data
8.1
155
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Not enough data
Performance
8.3
139
Not enough data
8.4
154
Not enough data
Functionality
8.1
133
Not enough data
8.4
128
Not enough data
8.2
130
Not enough data
8.5
149
Not enough data
Management
Not enough data
8.0
11
Not enough data
8.3
11
Not enough data
8.5
12
Not enough data
8.2
10
Not enough data
7.8
12
Maintenance
Not enough data
8.7
9
Not enough data
8.0
10
Not enough data
8.5
11
Security
Not enough data
7.8
10
Not enough data
7.3
10
Alerts management
8.1
40
7.6
14
8.1
44
8.0
15
8.4
56
8.8
15
Monitoring
8.3
56
8.3
15
8.8
61
9.3
16
8.2
56
8.6
14
8.9
55
8.1
15
Automation
7.9
35
8.6
14
7.9
37
8.6
15
Analysis
8.2
54
8.0
14
8.1
45
8.1
16
8.6
60
7.7
16
8.5
41
8.5
16
Issue Resolution
8.5
52
8.2
14
7.6
44
7.8
13
8.2
46
7.6
13
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Prometheus are categorized as Container Monitoring
Unique Categories
IBM Instana is categorized as Observability Software, Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Incident Response, Application Performance Monitoring (APM), Log Monitoring, Digital Experience Monitoring (DEM), and Server Monitoring
Prometheus is categorized as Database Management Systems (DBMS) and Time Series Databases
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Prometheus
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Computer Software
31.0%
Information Technology and Services
25.9%
Internet
6.9%
Telecommunications
5.2%
Logistics and Supply Chain
3.4%
Other
27.6%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
What does Prometheus do?
1 Comment
HJ
Promothesus is metrics dashboard for your microservices which is based on monitoring your applicationRead more
Prometheus has no more discussions with answers
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