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Compare IBM Instana and Paessler PRTG 
Featured Products
At a Glance
Market Segments
Mid-Market (40.9% of reviews)
Mid-Market (57.2% of reviews)
Entry-Level Pricing
Starting at $18.00
Free Trial 10000 Sensors Per Year
IBM Instana
Star Rating
(436)4.4 out of 5
Market Segments
Mid-Market (40.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansPaessler PRTG
Star Rating
(178)4.7 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10000 Sensors Per Year
Browse all 7 pricing plansIBM Instana vs Paessler PRTG
When assessing the two solutions, reviewers found Paessler PRTG easier to use and administer. Reviewers also felt that Paessler PRTG was easier to do business with overall. However reviewers felt that the products are equally easy to set up.
- Reviewers felt that Paessler PRTG meets the needs of their business better than IBM Instana.
- When comparing quality of ongoing product support, reviewers felt that Paessler PRTG is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Paessler PRTG over IBM Instana.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Paessler PRTG
Free Trial
Free Trial
10000 Sensors Per Year
30 Day Full Access Free Trial
100% Free. No Credit Card Required
Free Version After the Trial
- Free Full Features for 30 days
Free Trial
IBM Instana
Free Trial is available
Paessler PRTG
Free Trial is available
Ratings
Meets Requirements
8.6
346
9.3
154
Ease of Use
8.6
359
9.0
154
Ease of Setup
8.8
197
8.8
136
Ease of Admin
8.4
129
8.7
104
Quality of Support
8.6
311
8.7
141
Has the product been a good partner in doing business?
8.5
129
8.6
96
Product Direction (% positive)
8.5
332
9.0
145
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
9.5
30
8.8
13
9.6
31
8.7
13
8.8
30
8.6
13
8.8
30
8.8
12
8.6
30
8.5
13
8.8
30
Agentic AI - Database Monitoring
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.7
5
Functionality
Not enough data
9.3
75
Not enough data
9.2
74
Not enough data
7.9
71
Not enough data
9.1
69
Monitoring - Network Monitoring
Not enough data
8.6
38
Not enough data
8.4
40
Not enough data
9.0
41
Management
Not enough data
8.9
68
Not enough data
8.8
70
Not enough data
8.0
67
Analytics - Network Monitoring
Not enough data
7.7
38
Not enough data
7.5
38
Security - Network Monitoring
Not enough data
8.2
38
Not enough data
7.6
37
Not enough data
7.1
38
Network Performance - Network Monitoring
Not enough data
7.5
38
Not enough data
7.1
38
AI Automation - Network Monitoring
Not enough data
5.7
37
Not enough data
5.5
37
Not enough data
5.8
37
Agentic AI - Network Monitoring
Not enough data
7.8
9
Not enough data
8.3
9
Not enough data
8.0
9
Not enough data
7.8
9
Not enough data
7.4
9
Not enough data
8.3
9
Not enough data
8.8
8
Monitoring
8.9
131
8.8
27
8.4
121
8.0
25
8.9
129
7.8
24
8.7
133
9.0
26
9.7
6
Not enough data
Administration
8.6
126
8.6
27
8.7
104
7.5
24
8.5
100
6.9
25
9.4
6
Not enough data
Analysis
8.5
114
8.4
27
8.5
131
8.6
26
8.3
99
7.1
24
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Not enough data
Issue Resolution
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Management
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
8.8
55
8.0
5
9.2
54
7.7
5
8.7
52
Monitoring and Management
Not enough data
8.5
52
Not enough data
8.0
50
Not enough data
8.2
50
Not enough data
9.1
54
Agentic AI - Hardware Monitoring
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
7.3
5
Not enough data
7.3
5
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
9.1
56
Not enough data
9.3
56
Not enough data
8.9
54
Monitoring and Management
Not enough data
8.9
54
Not enough data
8.0
51
Not enough data
8.5
53
Not enough data
9.3
56
Not enough data
9.1
49
Not enough data
8.6
48
Cloud environment support
Not enough data
8.3
41
Not enough data
8.3
43
Agentic AI - Server Monitoring
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Functionality
10.0
6
9.3
58
10.0
6
8.9
57
10.0
6
8.8
55
9.7
6
7.3
52
Management
10.0
6
8.9
57
10.0
6
9.2
56
10.0
6
9.1
55
10.0
6
9.3
59
Agentic AI - Enterprise Monitoring
Not enough data
9.1
24
Not enough data
9.1
23
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.2
24
Not enough data
9.3
25
Not enough data
9.1
24
Monitoring
8.5
165
9.2
20
8.6
176
8.8
20
8.9
176
9.3
20
7.6
124
6.8
20
8.5
159
9.3
21
Response
8.5
170
9.3
21
8.4
166
9.0
21
8.1
155
8.4
20
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Not enough data
Performance
8.3
139
8.6
22
8.4
154
8.3
22
Functionality
8.1
133
8.6
22
8.4
128
8.8
22
8.2
130
8.3
22
8.5
150
8.3
23
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Paessler PRTG are categorized as Observability Software, Enterprise Monitoring, Hardware Monitoring, Database Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Server Monitoring
Unique Categories
IBM Instana is categorized as AIOps Platforms, Website Monitoring, IT Alerting, Container Monitoring, Incident Response, Log Monitoring, and Digital Experience Monitoring (DEM)
Paessler PRTG is categorized as Network Monitoring
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paessler PRTG
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.7%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.7%
Information Technology and Services
25.9%
Telecommunications
7.8%
Computer & Network Security
4.2%
Computer Software
3.6%
Hospital & Health Care
3.0%
Other
55.4%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
What are the benefits and drawbacks of using PRTG Network Monitor for your IT infrastructure, and what improvements would you suggest?
1 Comment
MA
Flexible Licensing:
The licensing model is based on the number of sensors, allowing organizations to choose a plan that fits their specific needs and budget.Read more
Paessler PRTG has no more discussions with answers
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