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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (38.9% of reviews)
Entry-Level Pricing
Starting at $18.00
$6 device/month
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansNetreo
Star Rating
(59)4.5 out of 5
Market Segments
Mid-Market (38.9% of reviews)
Pros & Cons
Entry-Level Pricing
$6 device/month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in Monitoring with a score of 9.3, highlighting its ability to provide deep insights into application performance. In contrast, Netreo, while still strong at 9.0, is noted for its comprehensive Usage Monitoring capabilities, scoring 9.4, which users find particularly beneficial for tracking resource consumption.
- Reviewers mention that IBM Instana's Quality of Support is rated at 8.6, with many users appreciating the responsiveness and expertise of the support team. However, Netreo shines in this area with a score of 9.4, where users frequently commend the proactive assistance and detailed documentation provided.
- G2 users highlight that IBM Instana's Ease of Setup is rated at 8.9, making it relatively straightforward to implement. In comparison, Netreo's score of 8.4 indicates some users find the initial setup process slightly more complex, though they appreciate the ongoing ease of use.
- Users on G2 report that IBM Instana's Artificial Intelligence features score 8.7, with reviewers noting its effective anomaly detection. Netreo, however, outperforms with a score of 9.2, where users mention its advanced AI capabilities significantly enhance predictive analytics.
- Reviewers mention that IBM Instana's Performance Monitoring is rated at 8.9, with users appreciating its detailed insights into application health. Netreo, with a score of 9.2, is praised for its robust Performance Analysis tools, which users find invaluable for optimizing system performance.
- Users say that IBM Instana's Dashboards and Visualizations score 8.5, providing a good overview of metrics, but Netreo's score of 8.9 indicates a more user-friendly interface with customizable options that many users find enhances their monitoring experience.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Netreo
Netreo Professional
$6
device/month
Advanced and Flexible enterprise monitoring and automation solution for your hybrid-IT infrastructure
- Network Managment
- Cloud Monitoring
- Server Monitoring
Free Trial
IBM Instana
Free Trial is available
Netreo
No trial information availableRatings
Meets Requirements
8.6
344
8.9
41
Ease of Use
8.6
357
8.5
41
Ease of Setup
8.9
195
8.4
34
Ease of Admin
8.4
128
8.2
36
Quality of Support
8.6
309
9.4
40
Has the product been a good partner in doing business?
8.5
128
9.2
36
Product Direction (% positive)
8.4
330
8.3
34
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
9.0
8
8.8
13
8.5
8
8.7
13
8.8
7
8.6
13
8.5
8
8.8
12
8.1
8
8.5
13
8.5
8
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.0
22
Not enough data
9.1
23
Not enough data
8.4
19
Not enough data
8.8
19
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
9.0
20
Not enough data
8.6
20
Not enough data
8.3
17
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
9.4
9
8.4
121
9.1
9
8.9
129
8.5
9
8.7
133
9.4
9
9.7
6
Not enough data
Administration
8.6
126
9.4
9
8.7
104
9.4
8
8.5
100
9.4
8
9.4
6
Not enough data
Analysis
8.5
114
8.8
10
8.5
131
9.2
10
8.3
99
9.4
9
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
9.2
8
8.4
25
8.9
9
9.0
34
9.4
11
Issue Resolution
9.1
34
8.2
10
8.9
32
8.8
11
8.7
33
8.9
11
Management
9.0
33
9.3
10
8.9
33
9.7
10
8.7
30
9.2
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
5
Not enough data
9.0
5
Not enough data
8.3
5
Not enough data
Monitoring and Management
7.3
5
Not enough data
6.7
5
Not enough data
7.7
5
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
8.8
20
Not enough data
9.0
20
Not enough data
8.3
20
Monitoring and Management
Not enough data
9.1
20
Not enough data
8.2
16
Not enough data
8.7
18
Not enough data
8.9
21
Not enough data
8.1
12
Not enough data
8.5
11
Cloud environment support
Not enough data
8.3
9
Not enough data
8.7
9
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
5
9.1
18
10.0
5
8.5
20
10.0
5
8.9
22
9.7
5
8.1
13
Management
10.0
5
9.1
19
10.0
5
8.6
22
10.0
5
8.8
20
10.0
5
9.0
22
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
164
9.2
6
8.6
175
8.9
6
8.9
174
9.2
6
7.6
123
7.3
5
8.5
157
8.9
6
Response
8.5
169
8.9
6
8.4
165
8.6
6
8.1
154
8.3
5
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
Performance
8.3
139
8.6
6
8.4
154
8.6
6
Functionality
8.1
133
8.6
7
8.4
128
8.6
6
8.2
130
8.6
6
8.5
149
8.9
6
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Netreo are categorized as Observability Software, Enterprise Monitoring, AIOps Platforms, Database Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Application Performance Monitoring (APM), and Server Monitoring
Unique Categories
IBM Instana is categorized as Hardware Monitoring, Website Monitoring, Container Monitoring, Incident Response, Log Monitoring, and Digital Experience Monitoring (DEM)
Netreo is categorized as Network Monitoring
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Netreo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.4%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.6%
Other
51.7%
Primary/Secondary Education
13.0%
Hospital & Health Care
11.1%
Information Technology and Services
9.3%
Computer Software
7.4%
Telecommunications
5.6%
Other
53.7%
Alternatives
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
Netreo has no more discussions with answers
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