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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Enterprise (79.4% of reviews)
Entry-Level Pricing
Starting at $18.00
No pricing available
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansMoogsoft
Star Rating
(39)4.5 out of 5
Market Segments
Enterprise (79.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about MoogsoftSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in Multi-Site Monitoring with a score of 9.2, allowing teams to effectively manage and monitor applications across different locations, while Moogsoft's score of 8.8 in Systems Monitoring indicates a solid but slightly less robust capability in this area.
- Reviewers mention that Moogsoft shines in Artificial Intelligence features, scoring 9.1 compared to IBM Instana's 8.7, highlighting its advanced AI capabilities for incident management and automation, which users find particularly beneficial for reducing response times.
- G2 users indicate that IBM Instana's Real-Time Monitoring capabilities are impressive, with a score of 8.7, providing immediate insights into application performance, whereas Moogsoft's score of 8.4 suggests it may not be as responsive in real-time analytics.
- Users on G2 report that Moogsoft's Incident Alerting feature is highly effective, scoring 9.1, which reviewers say helps in quickly identifying and addressing issues, while IBM Instana's score of 8.9 shows it also performs well but may lack some of the advanced features found in Moogsoft.
- Reviewers mention that IBM Instana's Performance Baselines feature, with a score of 8.9, is particularly useful for tracking application performance over time, while Moogsoft's score of 8.3 indicates it may not provide the same level of detailed performance tracking.
- Users say that Moogsoft's Proactive Identification feature, scoring 9.1, is a standout for preventing issues before they escalate, whereas IBM Instana's score of 8.8 shows it also offers proactive capabilities but may not be as comprehensive as Moogsoft's approach.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
Moogsoft
No pricing availableFree Trial
IBM Instana
Free Trial is available
Moogsoft
Free Trial is available
Ratings
Meets Requirements
8.6
345
7.9
25
Ease of Use
8.6
358
8.8
26
Ease of Setup
8.9
196
8.0
14
Ease of Admin
8.4
128
8.9
11
Quality of Support
8.6
310
8.5
24
Has the product been a good partner in doing business?
8.5
128
9.2
13
Product Direction (% positive)
8.4
331
9.0
23
Features by Category
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
Not enough data
8.4
121
Not enough data
8.9
129
Not enough data
8.7
133
Not enough data
9.7
6
Not enough data
Administration
8.6
126
Not enough data
8.7
104
Not enough data
8.5
100
Not enough data
9.4
6
Not enough data
Analysis
8.5
114
Not enough data
8.5
131
Not enough data
8.3
99
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
8.7
19
|
Verified
Not enough data
8.2
19
|
Verified
Not enough data
8.1
18
|
Verified
Not enough data
Not enough data
Management Tools
Not enough data
8.2
17
|
Verified
Not enough data
8.0
18
|
Verified
Not enough data
8.7
18
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
9.1
17
8.4
25
9.0
17
9.0
34
8.8
18
Issue Resolution
9.1
34
8.3
17
8.9
32
9.1
17
8.7
33
8.4
18
Management
9.0
33
8.7
18
8.9
33
9.1
18
8.7
30
8.6
17
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.3
5
Not enough data
8.7
5
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
165
Not enough data
8.6
176
Not enough data
8.9
175
Not enough data
7.6
124
Not enough data
8.5
158
Not enough data
Response
8.5
170
Not enough data
8.4
166
Not enough data
8.1
155
Not enough data
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.4
11
Not enough data
Performance
8.3
139
Not enough data
8.4
154
Not enough data
Functionality
8.1
133
Not enough data
8.4
128
Not enough data
8.2
130
Not enough data
8.5
149
Not enough data
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and Moogsoft are categorized as AIOps Platforms and IT Alerting
Unique Categories
IBM Instana is categorized as Observability Software, Enterprise Monitoring, Hardware Monitoring, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Incident Response, Application Performance Monitoring (APM), Log Monitoring, Digital Experience Monitoring (DEM), and Server Monitoring
Moogsoft is categorized as ServiceNow Store Apps and Incident Management
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Moogsoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Information Technology and Services
50.0%
Telecommunications
8.8%
Banking
8.8%
Computer Networking
5.9%
Oil & Energy
2.9%
Other
23.5%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
how can we place bulk servers in MOOGSOFT black out portal?
1 Comment
VD
Hi Naveen,
we used the script to do so, with that only you will be able to add the multiple server in the same time.Read more
What's the possibility bringing in domain expertise in this platform?
1 Comment
AH
Interesting question. Leveraging skills, knowledge, and intuition is really important in getting the exact root cause identified and fixed.Read more
What are the benefits of AIOps?
1 Comment
Official Response from Moogsoft
Through algorithmic analysis of IT data and Observability telemetry,
AIOps helps IT Ops, DevOps, and SRE teams work smarter and faster, so
they can detect...Read more
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