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At a Glance
Market Segments
Mid-Market (41.0% of reviews)
Small-Business (60.8% of reviews)
Entry-Level Pricing
Starting at $18.00
Free 1000 Sessions Per Month
IBM Instana
Star Rating
(435)4.4 out of 5
Market Segments
Mid-Market (41.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansLogRocket
Star Rating
(2,246)4.6 out of 5
Market Segments
Small-Business (60.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1000 Sessions Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM Instana excels in Performance Monitoring with a score of 8.9, highlighting its ability to provide comprehensive insights into application performance. In contrast, LogRocket, while still strong, scores slightly lower at 8.6, with reviewers noting that it focuses more on user session replay than on deep performance metrics.
- Reviewers mention that LogRocket shines in Real User Monitoring (RUM), scoring 8.7, which users appreciate for its detailed session tracking and user experience insights. IBM Instana, with a score of 8.3, is noted for its robust monitoring capabilities but lacks the same level of user-centric detail that LogRocket provides.
- G2 users highlight the ease of setup for LogRocket, scoring 9.0, with many stating that the installation process is straightforward and quick. IBM Instana, while also user-friendly with a score of 8.8, has some users mentioning a steeper learning curve due to its extensive features.
- Users on G2 report that LogRocket offers superior Quality of Support, scoring 8.9, with many praising the responsiveness and helpfulness of the support team. IBM Instana, with a score of 8.6, is also well-regarded but has received feedback about longer response times during peak hours.
- Reviewers mention that IBM Instana's Cloud Observability capabilities are robust, scoring 8.5, which users appreciate for its ability to monitor cloud environments effectively. LogRocket, however, scores lower at 7.7, with users indicating that it is more focused on front-end performance rather than comprehensive cloud monitoring.
- Users say that both products have their strengths in Dashboards and Visualization, with IBM Instana scoring 8.5 and LogRocket at 8.6. However, LogRocket is often praised for its intuitive interface and ease of use in visualizing user interactions, while IBM Instana is noted for its detailed and customizable dashboards that cater to more technical users.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
LogRocket
FREE FOREVER
Free
1000 Sessions Per Month
- Core LogRocket features
- 3 seats
- 1-month data retention
Free Trial
IBM Instana
Free Trial is available
LogRocket
Free Trial is available
Ratings
Meets Requirements
8.6
345
8.9
1,978
Ease of Use
8.6
358
8.7
2,015
Ease of Setup
8.9
196
9.0
1,065
Ease of Admin
8.4
128
9.1
663
Quality of Support
8.6
310
8.9
1,267
Has the product been a good partner in doing business?
8.5
128
9.1
584
Product Direction (% positive)
8.4
331
9.0
1,937
Features by Category
Metrics
Not enough data
8.9
330
Not enough data
8.5
304
Not enough data
8.2
292
Not enough data
8.7
306
Not enough data
8.4
290
Not enough data
7.9
271
Not enough data
8.0
260
Not enough data
8.0
258
Not enough data
8.0
264
Reporting
Not enough data
8.6
306
Not enough data
8.0
272
Not enough data
8.0
274
Not enough data
7.9
268
Not enough data
7.8
256
Not enough data
8.0
258
Not enough data
8.3
275
Other
Not enough data
8.5
279
Not enough data
8.1
251
Not enough data
8.3
259
Not enough data
7.6
229
Not enough data
7.3
152
Not enough data
Feature Not Available
Not enough data
7.8
231
Agentic AI - Digital Analytics
Not enough data
7.2
18
Not enough data
6.8
18
Not enough data
6.8
18
Not enough data
6.9
18
Administration
Not enough data
8.2
319
Not enough data
8.3
313
Not enough data
8.7
362
Not enough data
8.3
342
User Behavior
Not enough data
8.9
1221
|
Verified
Not enough data
8.7
1202
|
Verified
Not enough data
7.9
1095
|
Verified
A/B Testing
Not enough data
8.4
1150
|
Verified
Not enough data
7.1
855
Not enough data
7.8
973
Not enough data
7.1
862
|
Verified
Visitor Information
Not enough data
8.7
1238
|
Verified
Not enough data
8.3
1201
Agentic AI - Session Replay
Not enough data
7.0
149
Product Analytics
Not enough data
7.7
368
Not enough data
8.3
407
Not enough data
7.5
372
Not enough data
7.5
364
Not enough data
7.2
362
Not enough data
7.3
340
Not enough data
Feature Not Available
Not enough data
7.5
354
Agentic AI - Product Analytics
Not enough data
6.2
41
Not enough data
5.9
40
Not enough data
6.4
40
Not enough data
6.2
41
Functionality
9.2
20
Not enough data
9.4
20
Not enough data
9.3
20
Not enough data
9.2
19
Not enough data
9.3
19
Not enough data
8.8
18
Not enough data
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
Not enough data
8.4
121
Not enough data
8.9
129
Not enough data
8.7
133
Not enough data
9.7
6
Not enough data
Administration
8.6
126
Not enough data
8.7
104
Not enough data
8.5
100
Not enough data
9.4
6
Not enough data
Analysis
8.5
114
Not enough data
8.5
131
Not enough data
8.3
99
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Bug Reporting
Not enough data
8.0
776
Not enough data
7.8
730
Not enough data
7.6
724
Bug Monitoring
Not enough data
8.4
843
Not enough data
8.5
873
Not enough data
7.8
841
Agentic AI - Bug Tracking
Not enough data
6.8
63
Not enough data
6.9
63
Not enough data
6.9
61
Functionality
8.7
27
Not enough data
8.4
25
Not enough data
9.0
34
Not enough data
Issue Resolution
9.1
34
Not enough data
8.9
32
Not enough data
8.7
33
Not enough data
Management
9.0
33
Not enough data
8.9
33
Not enough data
8.7
30
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
Monitoring and Management
7.8
6
Not enough data
7.2
6
Not enough data
8.1
6
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Management
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
10.0
6
Not enough data
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
165
8.3
380
8.6
176
8.5
393
8.9
175
8.6
396
7.6
124
7.4
333
8.5
158
8.0
337
Response
8.5
170
8.6
416
8.4
166
8.2
369
8.1
155
8.1
371
Agentic AI - Application Performance Monitoring (APM)
7.0
10
6.9
12
8.0
10
6.1
12
7.3
10
6.5
12
7.3
10
6.5
12
7.4
11
7.1
13
Performance
8.3
139
8.7
389
8.4
154
8.2
358
Functionality
8.1
133
7.9
329
8.4
128
Feature Not Available
8.2
130
Feature Not Available
8.5
149
7.7
320
Alerts management
8.1
40
Not enough data
8.1
44
Not enough data
8.4
56
Not enough data
Monitoring
8.3
56
Not enough data
8.8
61
Not enough data
8.2
56
Not enough data
8.9
55
Not enough data
Automation
7.9
35
Not enough data
7.9
37
Not enough data
Analysis
8.2
54
Not enough data
8.1
45
Not enough data
8.6
60
Not enough data
8.5
41
Not enough data
Issue Resolution
8.5
52
Not enough data
7.6
44
Not enough data
8.2
46
Not enough data
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Heatmap Tools
Not enough data
6.9
17
Not enough data
7.5
17
Not enough data
7.1
16
Not enough data
7.0
16
Not enough data
7.6
15
Not enough data
7.3
16
Analysis
Not enough data
7.8
191
Not enough data
8.0
191
Not enough data
7.7
186
Not enough data
7.9
189
Not enough data
8.3
198
Reporting
Not enough data
8.5
213
Not enough data
9.4
221
Not enough data
8.9
205
Not enough data
8.0
195
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Variation Testing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
78
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.0
152
Not enough data
8.3
158
Personalization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
124
Administration
Not enough data
8.5
131
Not enough data
8.6
128
Not enough data
8.8
139
Not enough data
8.6
134
Categories
Categories
Shared Categories
IBM Instana and LogRocket are categorized as Application Performance Monitoring (APM)
Unique Categories
IBM Instana is categorized as Observability Software, Enterprise Monitoring, Hardware Monitoring, AIOps Platforms, Database Monitoring, Website Monitoring, Cloud Infrastructure Monitoring, IT Alerting, Container Monitoring, Incident Response, Log Monitoring, Digital Experience Monitoring (DEM), and Server Monitoring
LogRocket is categorized as Product Analytics, Session Replay, Digital Analytics, Mobile App Optimization, Heatmap Tools, and Bug Tracking
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogRocket
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.6%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.5%
Other
51.6%
Computer Software
28.8%
Information Technology and Services
13.1%
Financial Services
11.1%
Marketing and Advertising
2.5%
Insurance
2.2%
Other
42.4%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
Is there a way to initialize Logrocket to update the user's name?
3 Comments
BB
Yes, you can do this:
LogRocket.identify(username, {
name,
email: username,
});Read more
How could I use session recording within an automated selenium test to generate user manuals?
1 Comment
LD
question
Read more
What are the best practices when it comes to masking or excluding the data from collection?
1 Comment
CK
Hi Bakul, great question! We would recommend hiding any sensitive user information such as passwords, credit card information, and personal data.
If you...Read more
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