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At a Glance
Market Segments
Mid-Market (41.1% of reviews)
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Starting at $18.00
Contact Us
IBM Instana
Star Rating
(434)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Starting at $18.00
Free Trial is available
Browse all 2 pricing plansLogicMonitor
Star Rating
(633)4.5 out of 5
Market Segments
Mid-Market (50.6% of reviews)
Entry-Level Pricing
Contact Us
Free Trial is available
Learn more about LogicMonitorSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that LogicMonitor excels in its alerting capabilities, scoring 9.0, while IBM Instana offers a slightly higher score of 9.4. Reviewers mention that LogicMonitor's alerting system is intuitive and customizable, making it easier to set up alerts that fit specific needs.
- Reviewers mention that IBM Instana shines in its AI/ML integration, scoring 9.7 compared to LogicMonitor's 7.3. Users say that Instana's advanced AI features provide deeper insights and predictive analytics, which are crucial for proactive monitoring.
- Users on G2 highlight that LogicMonitor has a strong performance in multi-system monitoring with a score of 9.0, while IBM Instana leads with a perfect score of 10. Reviewers say that Instana's ability to seamlessly monitor diverse systems is a game-changer for complex environments.
- Reviewers mention that both products have similar ease of use scores (8.6), but LogicMonitor's overall user experience is often praised for its straightforward interface, while Instana's users report a steeper learning curve due to its extensive features.
- Users say that LogicMonitor's quality of support is rated at 8.9, which is higher than IBM Instana's 8.6. Reviewers mention that LogicMonitor's support team is responsive and knowledgeable, making it easier to resolve issues quickly.
- G2 users report that LogicMonitor has a larger number of reviews (576) compared to IBM Instana (412), indicating a more established user base. This larger community often leads to more shared insights and resources, which can be beneficial for new users.
Pricing
Entry-Level Pricing
IBM Instana
Essentials
Starting at $18.00
Automatic discovery, mapping and monitoring of Infrastructure
- Includes All Infrastructure Monitoring Features
- Includes End User Monitoring
- Includes Unbounded Analytics
LogicMonitor
Enterprise
Contact Us
- AIOps Early Earning System
- Dynamic thresholds
- Root cause analysis
Free Trial
IBM Instana
Free Trial is available
LogicMonitor
Free Trial is available
Ratings
Meets Requirements
8.6
344
8.9
484
Ease of Use
8.6
357
8.6
490
Ease of Setup
8.9
195
8.6
387
Ease of Admin
8.4
128
8.5
370
Quality of Support
8.6
309
8.9
475
Has the product been a good partner in doing business?
8.5
128
9.0
360
Product Direction (% positive)
8.4
330
9.2
459
Features by Category
Functionality
9.2
20
8.4
201
9.4
20
9.0
214
9.3
20
9.0
210
9.2
19
8.0
207
9.3
19
8.8
201
8.8
18
8.1
189
Agentic AI - Website Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.4
13
Not enough data
8.8
13
Not enough data
8.7
13
Not enough data
8.6
13
Not enough data
8.8
12
Not enough data
8.5
13
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.9
249
Not enough data
9.0
257
Not enough data
7.6
231
Not enough data
8.8
239
Monitoring - Network Monitoring
Not enough data
8.3
22
Not enough data
7.9
22
Not enough data
8.2
22
Management
Not enough data
8.5
236
Not enough data
8.6
243
Not enough data
Feature Not Available
Analytics - Network Monitoring
Not enough data
7.0
22
Not enough data
6.9
21
Security - Network Monitoring
Not enough data
7.5
22
Not enough data
7.0
22
Not enough data
6.6
20
Network Performance - Network Monitoring
Not enough data
7.6
22
Not enough data
6.7
22
AI Automation - Network Monitoring
Not enough data
6.5
19
Not enough data
5.9
20
Not enough data
6.3
20
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
131
8.5
210
8.4
121
8.2
196
8.9
129
7.9
181
8.7
133
8.6
209
9.7
6
Not enough data
Administration
8.6
126
8.3
194
8.7
104
8.2
178
8.5
100
7.9
173
9.4
6
Not enough data
Analysis
8.5
114
8.0
204
8.5
131
8.4
217
8.3
99
7.7
168
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.7
27
7.6
24
8.4
25
7.6
24
9.0
34
8.6
27
Issue Resolution
9.1
34
8.0
28
8.9
32
8.2
29
8.7
33
8.2
30
Management
9.0
33
8.8
32
8.9
33
9.1
30
8.7
30
8.3
31
Generative AI
Not enough data
4.8
7
Not enough data
5.0
7
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
7.3
5
Not enough data
8.0
5
Not enough data
7.7
5
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Hardware Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.7
5
8.4
86
9.0
5
8.9
86
8.3
5
8.2
86
Monitoring and Management
7.3
5
7.8
78
6.7
5
8.3
81
7.7
5
8.8
82
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud environment support
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Server Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
10.0
5
9.1
177
10.0
5
8.7
181
10.0
5
8.7
177
9.7
5
7.3
129
Management
10.0
5
8.5
186
10.0
5
8.5
187
10.0
5
8.4
178
10.0
5
8.9
189
Agentic AI - Enterprise Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
8.8
21
Not enough data
8.9
22
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Not enough data
8.4
46
Not enough data
8.1
41
Not enough data
8.1
44
Not enough data
8.0
41
Analysis
Not enough data
8.4
47
Not enough data
8.3
46
Not enough data
8.5
46
Not enough data
8.2
46
Not enough data
8.9
47
Not enough data
8.3
41
Visualization
Not enough data
8.2
47
Not enough data
8.4
46
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
164
8.8
42
8.6
175
8.6
43
8.9
174
8.9
42
7.6
123
8.1
36
8.5
157
9.0
43
Response
8.5
169
8.6
41
8.4
165
8.9
43
8.1
154
8.2
37
Agentic AI - Application Performance Monitoring (APM)
7.0
10
Not enough data
8.0
10
Not enough data
7.3
10
Not enough data
7.3
10
Not enough data
7.2
10
Not enough data
Performance
8.3
139
8.7
43
8.4
154
8.5
42
Functionality
8.1
133
8.5
38
8.4
128
8.5
36
8.2
130
8.3
40
8.5
149
8.5
41
Alerts management
8.1
40
8.7
33
8.1
44
8.5
33
8.4
56
8.7
34
Monitoring
8.3
56
8.7
34
8.8
61
8.8
34
8.2
56
8.7
33
8.9
55
8.3
33
Automation
7.9
35
7.9
32
7.9
37
7.9
32
Analysis
8.2
54
8.5
34
8.1
45
8.4
33
8.6
60
8.9
34
8.5
41
8.9
33
Issue Resolution
8.5
52
8.7
33
7.6
44
8.4
33
8.2
46
8.3
34
Generative AI
8.7
10
Not enough data
Agentic AI - IT Alerting
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
8.0
5
Not enough data
8.3
5
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Response
8.8
7
Not enough data
8.6
7
Not enough data
7.9
7
Not enough data
8.3
6
Not enough data
Records
8.9
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
Management
9.4
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
8.3
5
Not enough data
8.3
5
Not enough data
Categories
Categories
Shared Categories
IBM Instana and LogicMonitor are categorized as Observability Software, Enterprise Monitoring, AIOps Platforms, Website Monitoring, Cloud Infrastructure Monitoring, Container Monitoring, Application Performance Monitoring (APM), and Log Monitoring
Unique Categories
IBM Instana is categorized as Hardware Monitoring, Database Monitoring, IT Alerting, Incident Response, Digital Experience Monitoring (DEM), and Server Monitoring
Reviews
Reviewers' Company Size
IBM Instana
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
LogicMonitor
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.8%
Computer Software
10.4%
Telecommunications
6.3%
Financial Services
6.3%
Retail
5.6%
Other
51.7%
Information Technology and Services
33.6%
Computer Software
5.9%
Computer & Network Security
4.7%
Financial Services
4.5%
Telecommunications
3.3%
Other
48.0%
Discussions
why use instana over another platform?
2 Comments
OG
If you compare those 2 only the price matters. Instana does not have the feature set of DataDog in any category.Read more
Is there a chatbot available?
2 Comments
OG
Best join a webinar or customer demo to learn more about it. It took me also a while to understand all the bits and pieces. Since IBM was acquired by IBM,...Read more
What is Instana?
1 Comment
SB
Hi,
Instana is a leading Enterprise Observability Platform, powered by automated Application Performance Monitoring. It discovers and maps all services,...Read more
What is LogicMonitor Software?
1 Comment
DB
LogicMonitor is less software, more Monitoring-as-a-Service. Feel free to contact me via Linked In if you would like to know more.
David BondRead more
How does LogicMonitor collect data?
1 Comment
DB
This is achieved using on-site Collectors (for which there is no license fee, so install as many as you need but no more). Collectors should be set up in...Read more
What is a LogicModule?
1 Comment
DB
"LogicModule" is LogicMonitor's term for a module that can collect data from the monitored systems. LogicModules come in various flavors: DataSources...Read more
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