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At a Glance
Market Segments
Enterprise (53.7% of reviews)
Mid-Market (59.8% of reviews)
Entry-Level Pricing
No pricing available
$53.00 1 Users Per Year
IBM Datacap
Star Rating
(51)4.1 out of 5
Market Segments
Enterprise (53.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IBM DatacapLaserfiche
Star Rating
(1,164)4.7 out of 5
Market Segments
Mid-Market (59.8% of reviews)
Pros & Cons
Entry-Level Pricing
$53.00 1 Users Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Laserfiche excels in ease of use with a score of 8.8, while IBM Datacap falls short with a score of 6.9. Reviewers mention that Laserfiche's intuitive interface makes it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Laserfiche's quality of support is rated at 8.9, significantly higher than IBM Datacap's 6.9. Users on G2 appreciate the responsive customer service and extensive resources available for troubleshooting in Laserfiche.
- G2 users highlight Laserfiche's superior file management capabilities, particularly in file type support and search functionality, both rated at 9.1. In contrast, IBM Datacap's file management features do not match this level of performance, leading to frustrations among users who require robust document handling.
- Users say that Laserfiche's automation building features, such as the visual editor and custom automation, score impressively at 8.9 and 9.0 respectively. Reviewers mention that these tools allow for seamless workflow creation, whereas IBM Datacap's automation features are perceived as less user-friendly.
- Reviewers mention that Laserfiche's document management capabilities, particularly in document approval and process management, are rated at 9.2, showcasing its strength in handling complex workflows. Users on G2 express that IBM Datacap struggles in this area, leading to inefficiencies in document processing.
- Users report that Laserfiche's mobile app functionality, rated at 8.0, provides a better user experience compared to IBM Datacap's lower score of 7.7. Reviewers mention that Laserfiche's mobile capabilities allow for effective document access and management on-the-go, which is crucial for modern businesses.
Pricing
Entry-Level Pricing
IBM Datacap
No pricing availableLaserfiche
Laserfiche Cloud Starter
$53.00
1 Users Per Year
Support paperless goals with a proven document management system. Starts at 1 user.
- Import, store & organize files, bulk import emails and files, full-text search, customizable metadata, Microsoft 365 integration
- Collaborate across content, simultaneous document editing, document versioning, external file sharing, annotations
- Manage access to information, fine-grained access controls, redactions, offline mobile access
Free Trial
IBM Datacap
No trial information availableLaserfiche
No trial information availableRatings
Meets Requirements
8.0
32
9.1
988
Ease of Use
6.9
32
8.8
1,015
Ease of Setup
7.2
26
8.2
735
Ease of Admin
7.8
26
8.5
710
Quality of Support
6.9
31
9.0
945
Has the product been a good partner in doing business?
8.2
24
9.2
709
Product Direction (% positive)
7.7
25
9.5
991
Features by Category
File Management
Not enough data
8.4
32
Not enough data
9.2
33
Not enough data
9.0
31
Not enough data
9.0
31
Not enough data
8.2
29
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
9.0
31
Not enough data
9.1
31
Not enough data
8.2
31
Not enough data
8.7
30
Administration
Not enough data
9.1
31
Not enough data
9.3
31
Not enough data
9.1
31
Not enough data
9.5
29
Not enough data
9.1
29
Not enough data
9.4
29
Platform
Not enough data
9.2
44
Not enough data
8.6
44
Not enough data
9.0
44
Not enough data
8.4
44
Edit
Not enough data
8.9
425
Not enough data
8.9
410
Not enough data
8.7
379
Not enough data
8.9
398
Logistics
Not enough data
9.1
439
Not enough data
8.9
406
Not enough data
8.7
374
Not enough data
9.3
448
Not enough data
9.0
447
Invoice Management
Not enough data
8.9
100
Not enough data
8.5
81
Not enough data
9.1
111
Invoice Processing
Not enough data
8.6
93
Not enough data
7.8
84
Not enough data
9.1
109
Not enough data
8.0
77
Analytics
Not enough data
8.8
94
Not enough data
8.3
74
Not enough data
7.9
74
Integration
Not enough data
8.4
88
Not enough data
8.0
74
Not enough data
8.2
73
Risk
Not enough data
8.5
97
Not enough data
8.7
98
Not enough data
8.6
88
Recovery
Not enough data
8.3
70
Not enough data
8.5
104
Audit
Not enough data
8.5
97
Not enough data
8.4
82
Not enough data
7.8
70
Not enough data
8.0
79
Fraud
Not enough data
8.2
76
Not enough data
8.3
87
Not enough data
8.4
92
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
8.9
186
|
Verified
Not enough data
8.6
173
|
Verified
Not enough data
9.3
195
|
Verified
Forms
Not enough data
8.8
177
|
Verified
Not enough data
8.9
192
|
Verified
Not enough data
8.6
166
|
Verified
Automation
Not enough data
9.2
195
|
Verified
Not enough data
9.1
183
Not enough data
8.8
177
|
Verified
Not enough data
8.1
131
|
Verified
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
8.5
13
9.1
246
Not enough data
7.3
148
Not enough data
7.3
133
Document Processing
8.9
14
8.9
242
8.6
14
8.7
228
7.7
11
8.0
186
8.3
12
8.5
192
8.3
13
8.4
212
Platform Additional Functionality
8.7
13
8.5
214
8.6
13
8.6
218
7.2
10
8.6
208
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.1
221
Not enough data
9.0
208
Not enough data
9.1
214
Not enough data
9.0
219
Additional Functionality
Not enough data
8.8
192
Not enough data
7.8
165
Not enough data
9.0
215
Not enough data
7.7
142
Not enough data
8.3
180
Generative AI
Not enough data
8.3
126
Not enough data
8.0
123
Process Management
Not enough data
8.9
416
Not enough data
8.7
404
Not enough data
8.9
404
Not enough data
8.5
319
Not enough data
8.2
286
Not enough data
8.5
295
Not enough data
9.1
354
Customization
Not enough data
9.0
445
Not enough data
9.1
450
Not enough data
9.1
448
Not enough data
8.5
386
Not enough data
8.6
386
Collaboration
Not enough data
8.7
419
Not enough data
8.6
395
Not enough data
9.0
424
Not enough data
9.0
431
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.1
352
Data Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Extraction
Not enough data
Not enough data
Not enough data
Not enough data
Data Validation
Not enough data
Not enough data
Workflow Automation
Not enough data
Not enough data
Not enough data
Not enough data
Document Management
Not enough data
Not enough data
Not enough data
Not enough data
Machine Learning
Not enough data
Not enough data
Natural Language Processing
Not enough data
Not enough data
Semantic Analysis
Not enough data
Not enough data
Data Integration
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
File Management
Not enough data
9.1
288
Not enough data
9.4
299
Not enough data
8.9
285
Not enough data
8.9
266
Not enough data
8.7
254
Not enough data
8.8
259
Not enough data
9.2
267
Not enough data
8.5
237
Not enough data
8.8
241
Not enough data
8.9
291
Not enough data
9.0
268
Not enough data
8.0
200
Workflow
Not enough data
9.3
280
Not enough data
9.0
270
Not enough data
9.0
266
Not enough data
9.2
264
Not enough data
8.7
215
Platform
Not enough data
8.6
178
Not enough data
8.9
279
Not enough data
8.6
257
Not enough data
8.9
230
Not enough data
8.4
197
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Datacap and Laserfiche are categorized as OCR
Unique Categories
IBM Datacap is categorized as Intelligent Document Processing (IDP)
Reviews
Reviewers' Company Size
IBM Datacap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Laserfiche
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Banking
34.1%
Information Technology and Services
9.8%
Financial Services
9.8%
Telecommunications
7.3%
Logistics and Supply Chain
7.3%
Other
31.7%
Government Administration
37.9%
Education Management
7.4%
Primary/Secondary Education
5.2%
Higher Education
4.5%
Financial Services
4.3%
Other
40.7%
Alternatives
Discussions
IBM Datacap has no discussions with answers
Would it be possible to get a trial version of laserfiche RIO etc (e.g. billed weekly/monthly through dedicated server provider Laserfiche would partner with)? Would be great and safer than an offline I guess?
3 Comments
JS
I don't believe so however, ask a Laserfiche Employee for the Empower Virtual Machine. This is a free virtual environment that mimics the Full version of...Read more
What is the best way to explain Laserfische to a non-user?
3 Comments
GM
Laserfiche started in the 1980's as a means of digitizing paper (hence LaserFICHE as in old school fiche readers) so rooms full of poorly organized paper...Read more
How many individuals in your workplace utilize Laserfiche Forms and Workflow?
2 Comments
HI
20 employees minimum.Read more
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