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Compare IBM Cognos Analytics, IBM Watson Customer Experience Analytics, Looker, and Tableau Desktop

Pricing

 
Proof of Concept
1990.00
USD
Contact Vendor
Contact Vendor For Pricing
Tableau Creator
$70
/ per user / per month / billed annually
 
Proof of concept
12,360.00
USD
 
Workgroup
23,880.00
USD
 
Workgroup
1990.00
USD
 
Standard
10100.00
USD
 
Standard
121,200.00
USD
 
Enterprise
239,400.00
USD
 
Enterprise
19950.00
USD
 
Hybrid Entitlement
 
Free Trial
Free Trial
Free Trial
Free Trial
IBM Cognos Analytics
Proof of Concept
1990.00USD
Proof of concept
12,360.00USD
Workgroup
23,880.00USD
Workgroup
1990.00USD
Standard
10100.00USD
Standard
121,200.00USD
Enterprise
239,400.00USD
Enterprise
19950.00USD
Hybrid Entitlement
Free Trial
IBM Watson Customer Experience Analytics
Free Trial
Looker
Contact Vendor
Contact Vendor For Pricing
Free Trial
Tableau Desktop
Tableau Creator
$70/ per user / per month / billed annually
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.0
7.6
8.5
8.8
Ease of Use
Ease of Use
6.9
7.3
8.0
8.0
Ease of Setup
Ease of Setup
6.0
7.8
7.9
8.2
Ease of Admin
Ease of Admin
6.5
7.7
8.5
7.9
Quality of Support
Quality of Support
6.9
7.9
9.2
8.3
Ease of Doing Business With
Ease of Doing Business With
7.2
8.1
9.2
8.5
Product Direction (% positive)
Product Direction (% positive)
6.9
8.2
8.7
8.6
Meets Requirements
IBM Cognos Analytics
8.0
IBM Watson Customer Experience Analytics
7.6
Looker
8.5
Tableau Desktop
8.8
Ease of Use
IBM Cognos Analytics
6.9
IBM Watson Customer Experience Analytics
7.3
Looker
8.0
Tableau Desktop
8.0
Ease of Setup
IBM Cognos Analytics
6.0
IBM Watson Customer Experience Analytics
7.8
Looker
7.9
Tableau Desktop
8.2
Ease of Admin
IBM Cognos Analytics
6.5
IBM Watson Customer Experience Analytics
7.7
Looker
8.5
Tableau Desktop
7.9
Quality of Support
IBM Cognos Analytics
6.9
IBM Watson Customer Experience Analytics
7.9
Looker
9.2
Tableau Desktop
8.3
Ease of Doing Business With
IBM Cognos Analytics
7.2
IBM Watson Customer Experience Analytics
8.1
Looker
9.2
Tableau Desktop
8.5
Product Direction (% positive)
IBM Cognos Analytics
6.9
IBM Watson Customer Experience Analytics
8.2
Looker
8.7
Tableau Desktop
8.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
3.8%
10.5%
15.7%
16.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.8%
21.1%
70.3%
33.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
77.4%
68.4%
14.0%
50.1%
IBM Cognos Analytics
Small-Business
3.8%
Mid-Market
18.8%
Enterprise
77.4%
IBM Watson Customer Experience Analytics
Small-Business
10.5%
Mid-Market
21.1%
Enterprise
68.4%
Looker
Small-Business
15.7%
Mid-Market
70.3%
Enterprise
14.0%
Tableau Desktop
Small-Business
16.0%
Mid-Market
33.9%
Enterprise
50.1%

Reviewers' Industry

 
Insurance
9.3%
Retail
12.5%
Internet
15.9%
Higher Education
10.7%
 
Information Technology and Services
8.9%
Food & Beverages
12.5%
Computer Software
15.5%
Information Technology and Services
10.3%
 
Financial Services
7.6%
Banking
12.5%
Information Technology and Services
9.4%
Hospital & Health Care
6.1%
 
Higher Education
6.8%
Staffing and Recruiting
8.3%
Marketing and Advertising
6.3%
Marketing and Advertising
6.0%
 
Banking
5.9%
Oil & Energy
8.3%
Financial Services
4.8%
Internet
5.4%
 
Other
61.6%
Other
45.8%
Other
48.1%
Other
61.5%
IBM Cognos Analytics
Insurance
9.3%
Information Technology and Services
8.9%
Financial Services
7.6%
Higher Education
6.8%
Banking
5.9%
Other
61.6%
IBM Watson Customer Experience Analytics
Retail
12.5%
Food & Beverages
12.5%
Banking
12.5%
Staffing and Recruiting
8.3%
Oil & Energy
8.3%
Other
45.8%
Looker
Internet
15.9%
Computer Software
15.5%
Information Technology and Services
9.4%
Marketing and Advertising
6.3%
Financial Services
4.8%
Other
48.1%
Tableau Desktop
Higher Education
10.7%
Information Technology and Services
10.3%
Hospital & Health Care
6.1%
Marketing and Advertising
6.0%
Internet
5.4%
Other
61.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Gos Y.
User in Computer Networking

The Cognos is very powerful to leverage the big data - you can have all the ways to design the report and get what you wanted. It provides all the ways to design the report - Query Studio/Report Studio/Active Report/Event Studio ... I like to use the report...

G2 User

it gives an insight of the customer experience and also easily understand what the customer is experiencing

Alan C.
Administrator in Staffing and Recruiting

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...

Jeff B.
User in Retail

Tableau enables users the ability build data visualizations in the matter of minutes without requiring technical report development knowledge. In my opinion, the top 5 best qualities: 1. Drag and drop functionality is easy for any user to...

Most Helpful Critical Review
Most Helpful Critical Review
J Reese K.
User in Real Estate

If your turnover is high or if there is not enough specialists on hand to REALLY train it well, its a lost value. The learning curve is steep and it really depends on your base level item level data and input. Can you trust what it is telling you?

G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 User in Internet

It is a bit vague, UI isnt great but could be worse

Kimiko T.
User in Real Estate

Needs an updated UI and better data connection process

 
IBM Cognos Analytics
Most Helpful Favorable Review
Gos Y.
User in Computer Networking

The Cognos is very powerful to leverage the big data - you can have all the ways to design the report and get what you wanted. It provides all the ways to design the report - Query Studio/Report Studio/Active Report/Event Studio ... I like to use the report...

Most Helpful Critical Review
J Reese K.
User in Real Estate

If your turnover is high or if there is not enough specialists on hand to REALLY train it well, its a lost value. The learning curve is steep and it really depends on your base level item level data and input. Can you trust what it is telling you?

IBM Watson Customer Experience Analytics
Most Helpful Favorable Review
G2 User

it gives an insight of the customer experience and also easily understand what the customer is experiencing

Most Helpful Critical Review
G2 User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

Looker
Most Helpful Favorable Review
Alan C.
Administrator in Staffing and Recruiting

So many things are done right: - The simplicity of creating a meta schema using lookml, the learning curve is lightning fast - The flexibility of the system, making data available to inter customer has never been so easy - The support team is really...

Most Helpful Critical Review
G2 User in Internet

It is a bit vague, UI isnt great but could be worse

Tableau Desktop
Most Helpful Favorable Review
Jeff B.
User in Retail

Tableau enables users the ability build data visualizations in the matter of minutes without requiring technical report development knowledge. In my opinion, the top 5 best qualities: 1. Drag and drop functionality is easy for any user to...

Most Helpful Critical Review
Kimiko T.
User in Real Estate

Needs an updated UI and better data connection process

Screenshots

 
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IBM Cognos Analytics
IBM Watson Customer Experience Analytics

Videos

 

Video 1: IBM Cognos Analytics: Overview with Customer Testimonials

Video 2: Cognos Analytics Overview - This video presents an introduction to Cognos capabilities and illustrates the User Interface for each.

Video 3: That's Right -- Cognos Analytics is on Cloud.
IBM Cognos Analytics has traditionally been an on-prem software, but recently, we've started to expand and allow you to use the same capabilities both on-prem and on Cloud

Video 4: Data to Dashboards

Video 5: Data Preparation and Modeling

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

See the simple process of connecting your database to Looker and gaining insights to your data with Anika Kuesters Smith - Smith of Looker. With Looker's modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

In this demo you'll learn about:

- Connecting your data to Looker
- Building out your data model
- Creating and sharing dashboards
- Generating and scheduling reports for various departments

No videos provided
IBM Cognos Analytics

Video 1: IBM Cognos Analytics: Overview with Customer Testimonials

Video 2: Cognos Analytics Overview - This video presents an introduction to Cognos capabilities and illustrates the User Interface for each.

Video 3: That's Right -- Cognos Analytics is on Cloud.
IBM Cognos Analytics has traditionally been an on-prem software, but recently, we've started to expand and allow you to use the same capabilities both on-prem and on Cloud

Video 4: Data to Dashboards

Video 5: Data Preparation and Modeling

IBM Watson Customer Experience Analytics

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Looker

See the simple process of connecting your database to Looker and gaining insights to your data with Anika Kuesters Smith - Smith of Looker. With Looker's modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

In this demo you'll learn about:

- Connecting your data to Looker
- Building out your data model
- Creating and sharing dashboards
- Generating and scheduling reports for various departments

Tableau Desktop
No videos provided
Ask IBM Cognos Analytics a QuestionContact IBM Cognos AnalyticsAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Looker a QuestionContact LookerRequest More InformationRequest More Information
 
IBM Cognos Analytics
IBM Cognos Analytics
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
Optimized for quick response
Looker
Looker
Optimized for quick response
Tableau Desktop
Tableau Desktop