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Compare IBM Business Automation Workflow (BAW) and Workato 
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At a Glance
Market Segments
Enterprise (54.7% of reviews)
Mid-Market (44.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Business Automation Workflow (BAW)
Star Rating
(111)4.4 out of 5
Market Segments
Enterprise (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IBM Business Automation Workflow (BAW)Workato
Star Rating
(704)4.7 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about WorkatoSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Workato excels in workflow management with a score of 9.7, highlighting its intuitive interface and ease of use for automating complex processes. In contrast, IBM BAW, while still strong, has a lower score of 9.3, with some reviewers mentioning that its workflow capabilities can be less user-friendly.
- Reviewers mention that Workato's real-time integration capabilities are top-notch, scoring 9.1, which allows for seamless data synchronization across applications. Users on G2 note that IBM BAW's real-time integration features, while effective, do not match the speed and efficiency of Workato.
- G2 users highlight Workato's data mapping functionality, scoring 9.7, as a standout feature that simplifies the process of connecting disparate data sources. In comparison, IBM BAW's data mapping received a score of 8.8, with some users indicating that it can be more cumbersome to set up.
- Users say that Workato's quality of support is exceptional, with a score of 9.3, often citing quick response times and helpful resources. Conversely, IBM BAW's support, with a score of 7.7, has received feedback about slower response times and less comprehensive documentation.
- Reviewers mention that Workato's third-party app integration is robust, scoring 8.7, making it easy to connect with various tools and platforms. Users on G2 report that IBM BAW, while capable, has a slightly lower score of 8.2, with some noting limitations in the number of pre-built connectors available.
- Users report that Workato shines in automation capabilities, scoring 9.1, with many praising its ability to handle complex workflows effortlessly. In contrast, IBM BAW's automation features, while effective, received a score of 8.8, with some users mentioning that they require more manual intervention than expected.
Pricing
Entry-Level Pricing
IBM Business Automation Workflow (BAW)
No pricing availableWorkato
No pricing availableFree Trial
IBM Business Automation Workflow (BAW)
No trial information availableWorkato
Free Trial is available
Ratings
Meets Requirements
8.4
58
9.1
571
Ease of Use
8.4
57
9.0
580
Ease of Setup
6.8
32
8.9
455
Ease of Admin
7.5
31
9.0
364
Quality of Support
7.8
57
9.2
562
Has the product been a good partner in doing business?
8.1
31
9.4
361
Product Direction (% positive)
8.5
54
9.5
555
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.9
116
Not enough data
8.3
123
Functionality
Not enough data
8.9
130
Not enough data
8.7
133
Not enough data
9.0
131
Not enough data
9.1
140
Not enough data
9.0
131
Management
Not enough data
8.1
25
Not enough data
8.9
24
Not enough data
9.0
25
Not enough data
8.8
25
Solution Provision
Not enough data
8.3
25
Not enough data
7.6
25
Not enough data
8.4
24
Development
Not enough data
9.4
34
Not enough data
9.5
32
Not enough data
9.7
33
Not enough data
9.4
33
Collaboration
Not enough data
9.1
32
Not enough data
9.2
32
Not enough data
9.4
32
Functionality
Not enough data
9.1
19
Not enough data
9.3
19
Management
Not enough data
9.4
18
Not enough data
9.2
19
Not enough data
9.4
18
Integrations
Not enough data
9.2
19
Not enough data
8.6
18
Security
Not enough data
9.2
18
Not enough data
9.0
18
Support
Not enough data
9.0
19
Development
Not enough data
9.1
267
Not enough data
8.4
175
|
Verified
Not enough data
9.0
194
|
Verified
Not enough data
8.8
206
|
Verified
Not enough data
8.5
193
|
Verified
Not enough data
9.0
187
Not enough data
8.6
163
Management
Not enough data
8.7
191
|
Verified
Not enough data
8.7
179
|
Verified
Not enough data
8.9
191
|
Verified
Not enough data
8.8
189
|
Verified
Not enough data
8.8
163
Security
Not enough data
8.8
169
|
Verified
Not enough data
9.0
175
|
Verified
Not enough data
9.0
172
|
Verified
Integration Options
Not enough data
8.7
163
|
Verified
Not enough data
8.6
164
|
Verified
Not enough data
8.1
158
|
Verified
Not enough data
7.9
143
|
Verified
Deployment
Not enough data
8.7
158
Not enough data
9.0
169
Management
Not enough data
9.2
13
Not enough data
9.4
14
Not enough data
9.2
13
Not enough data
9.2
13
Functionality
Not enough data
9.2
13
Not enough data
9.0
13
Not enough data
9.2
13
Not enough data
9.5
14
Security
Not enough data
9.3
14
Not enough data
9.4
13
Conversational Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Support Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
9.2
108
Development
Not enough data
9.1
113
Not enough data
8.9
110
Security
Not enough data
9.1
109
Not enough data
8.9
106
Management
Not enough data
9.0
105
Not enough data
8.6
96
Not enough data
9.3
104
Not enough data
9.1
91
Not enough data
8.8
94
Not enough data
8.9
94
Application Integration
Not enough data
9.1
90
Not enough data
9.2
93
Not enough data
9.5
93
Not enough data
9.3
92
Data Management
Not enough data
9.3
12
Not enough data
8.8
12
Not enough data
9.2
12
Not enough data
9.3
12
Not enough data
8.2
11
Functionality
Not enough data
9.1
11
Not enough data
9.9
13
Not enough data
9.7
13
Not enough data
9.6
12
Not enough data
9.3
12
Not enough data
9.2
11
Not enough data
8.8
11
Security
Not enough data
9.1
11
Not enough data
9.2
11
Generative AI
Not enough data
8.2
11
Functionality
Not enough data
8.8
14
Not enough data
9.3
14
Not enough data
9.2
14
Governance
Not enough data
9.0
14
Not enough data
9.2
14
Not enough data
9.2
14
Scalability and Performance - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
10.0
6
Cost and Efficiency - Generative AI Infrastructure
Not enough data
9.4
6
Not enough data
10.0
6
Not enough data
10.0
6
Integration and Extensibility - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.7
6
Security and Compliance - Generative AI Infrastructure
Not enough data
8.9
6
Not enough data
9.2
6
Not enough data
10.0
6
Usability and Support - Generative AI Infrastructure
Not enough data
10.0
6
Not enough data
10.0
6
Functionality - Process Orchestration
Not enough data
8.4
55
Not enough data
9.0
56
Not enough data
9.3
62
Not enough data
9.4
58
Not enough data
9.0
52
Integration & Adaptability - Process Orchestration
Not enough data
9.3
54
Not enough data
9.2
54
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
8.8
53
Not enough data
8.7
53
Not enough data
8.9
53
Not enough data
8.9
53
Customization - AI Agent Builders
Not enough data
9.0
14
Not enough data
9.0
14
Not enough data
9.3
12
Functionality - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.0
13
Not enough data
9.1
13
Not enough data
8.7
13
Data and Analytics - AI Agent Builders
Not enough data
9.4
11
Not enough data
9.5
11
Not enough data
9.1
11
Integration - AI Agent Builders
Not enough data
9.1
13
Not enough data
9.4
11
Not enough data
9.4
12
Not enough data
9.4
13
Workflow Design & Integration - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Optimization & Analytics - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance & Compliance Controls - AI Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Productivity Bots
Not enough data
9.4
8
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
9.0
7
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
API Construction
Not enough data
8.8
181
Not enough data
8.9
178
Not enough data
8.9
175
Not enough data
9.0
186
API Management
Not enough data
8.7
165
Not enough data
8.5
182
Not enough data
8.7
182
Not enough data
Feature Not Available
Not enough data
8.5
164
Data Integration
Not enough data
9.2
193
Not enough data
8.7
185
Not enough data
8.5
167
Categories
Categories
Shared Categories
IBM Business Automation Workflow (BAW) and Workato are categorized as Process Orchestration
Unique Categories
IBM Business Automation Workflow (BAW) is categorized as Workflow Management
Workato is categorized as Master Data Management (MDM), API Development, Embedded Integration Platforms, Reverse ETL, Data Replication, API Management, AI Agent Builders, API Generation, Electronic Data Interchange (EDI), Big Data Integration Platforms, iPaaS, Conversational Marketing, ETL Tools, Conversational Support, Generative AI Infrastructure, Productivity Bots, and AI Orchestration
Reviews
Reviewers' Company Size
IBM Business Automation Workflow (BAW)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Workato
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Banking
14.7%
Financial Services
13.3%
Computer Software
13.3%
Insurance
8.0%
Other
34.7%
Computer Software
22.9%
Information Technology and Services
19.5%
Financial Services
5.7%
Retail
3.5%
Construction
3.1%
Other
45.4%
Discussions
IBM Business Automation Workflow (BAW) has no discussions with answers
What is a Workato recipe?
3 Comments
GM
The recipe is Workato's main asset which houses the step-by-step integration process. In it you can build the flows and connect multiple applications.Read more
Are on-premise applications and databases supported?
2 Comments
Official Response from Workato
Yes, we support on-premise applications, databases and even your own custom application that can be connected with REST, SOAP. To connect to on-premise...Read more
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