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Compare IBM Business Automation Workflow (BAW) and Kissflow 
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At a Glance
Market Segments
Enterprise (54.7% of reviews)
Mid-Market (55.8% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
IBM Business Automation Workflow (BAW)
Star Rating
(111)4.4 out of 5
Market Segments
Enterprise (54.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about IBM Business Automation Workflow (BAW)Kissflow
Star Rating
(590)4.3 out of 5
Market Segments
Mid-Market (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about KissflowSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kissflow excels in its no-code capabilities, with a score of 9.4, making it easier for non-technical users to create workflows without needing extensive programming knowledge. In contrast, IBM BAW's no-code app development scored lower at 7.7, indicating a steeper learning curve for users.
- Reviewers mention that Kissflow's ease of use is a standout feature, scoring 9.3, which is reflected in user feedback highlighting its intuitive interface. Conversely, IBM BAW received a score of 8.3 for ease of use, suggesting that users may face more challenges navigating its features.
- G2 users highlight Kissflow's strong document management capabilities, scoring 8.7, which allows for efficient handling of documents within workflows. IBM BAW, while functional, scored lower at 7.5 for document generation, indicating potential limitations in this area.
- Users on G2 report that Kissflow's workflow automation features are robust, with a score of 9.2, enabling seamless process execution. In comparison, IBM BAW's robotic process automation scored only 7.8, suggesting it may not be as effective in automating repetitive tasks.
- Reviewers say that Kissflow's customization options are impressive, scoring 9.0, allowing businesses to tailor workflows to their specific needs. IBM BAW, while offering customization, scored slightly lower at 8.6, indicating it may not provide the same level of flexibility.
- Users report that Kissflow's quality of support is rated highly at 8.7, with many praising the responsiveness and helpfulness of the support team. In contrast, IBM BAW's support scored 7.7, suggesting that users may experience longer wait times or less effective assistance.
Pricing
Entry-Level Pricing
IBM Business Automation Workflow (BAW)
No pricing availableKissflow
No pricing availableFree Trial
IBM Business Automation Workflow (BAW)
No trial information availableKissflow
No trial information availableRatings
Meets Requirements
8.4
58
8.6
508
Ease of Use
8.4
57
8.8
512
Ease of Setup
6.8
32
8.3
368
Ease of Admin
7.5
31
8.5
357
Quality of Support
7.8
57
8.7
469
Has the product been a good partner in doing business?
8.1
31
8.6
341
Product Direction (% positive)
8.5
54
8.7
502
Features by Category
Setup
Not enough data
8.5
183
Not enough data
8.9
197
Not enough data
8.2
187
Not enough data
8.3
197
Management
Not enough data
8.0
177
Not enough data
8.1
167
Not enough data
8.0
154
Generative AI
Not enough data
7.7
10
Agentic AI - Workflow Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Digital Workflows
Not enough data
9.0
40
|
Verified
Not enough data
9.4
38
|
Verified
Not enough data
8.7
37
|
Verified
Forms
Not enough data
8.8
36
|
Verified
Not enough data
8.5
38
|
Verified
Not enough data
8.7
38
|
Verified
Automation
Not enough data
9.2
38
|
Verified
Not enough data
8.9
37
Not enough data
9.0
38
|
Verified
Not enough data
7.9
28
Agentic AI - Digital Process Automation (DPA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
20
Not enough data
8.8
18
Not enough data
8.7
15
Not enough data
9.0
19
Not enough data
8.9
19
Not enough data
8.8
19
Not enough data
9.0
17
Generative AI
Not enough data
6.9
9
Not enough data
6.9
9
Process Management
Not enough data
8.7
309
Not enough data
8.2
291
Not enough data
8.4
300
Not enough data
8.1
56
Not enough data
8.0
54
Not enough data
Feature Not Available
Not enough data
8.9
59
Customization
Not enough data
8.0
260
Not enough data
8.5
305
Not enough data
8.2
275
Not enough data
8.4
247
Not enough data
8.4
231
Collaboration
Not enough data
8.4
297
Not enough data
8.0
261
Not enough data
8.7
299
Not enough data
8.7
293
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
Not enough data
9.0
60
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application Design
Not enough data
8.2
26
Not enough data
8.1
26
Not enough data
8.1
90
|
Verified
Not enough data
8.2
90
|
Verified
Not enough data
9.0
96
|
Verified
Data Control
Not enough data
8.0
80
|
Verified
Not enough data
8.2
83
|
Verified
Not enough data
8.3
86
|
Verified
Publishing
Not enough data
8.7
90
|
Verified
Not enough data
8.4
87
|
Verified
Not enough data
8.6
84
|
Verified
Agentic AI - Low-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Interface Design
Not enough data
9.0
45
Not enough data
8.2
46
Not enough data
8.6
44
Not enough data
9.2
50
Data Control
Not enough data
8.6
38
Not enough data
8.8
42
Not enough data
8.9
41
Publishing
Not enough data
8.8
45
Not enough data
8.7
45
Not enough data
8.9
46
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
IBM Business Automation Workflow (BAW) and Kissflow are categorized as Workflow Management
Unique Categories
IBM Business Automation Workflow (BAW) is categorized as Process Orchestration
Kissflow is categorized as Digital Process Automation (DPA), No-Code Development Platforms, Business Process Management, Low-Code Development Platforms, and Application Development Platforms
Reviews
Reviewers' Company Size
IBM Business Automation Workflow (BAW)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Kissflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Banking
14.7%
Financial Services
13.3%
Computer Software
13.3%
Insurance
8.0%
Other
34.7%
Information Technology and Services
8.5%
Education Management
7.2%
Financial Services
5.2%
Internet
3.4%
Computer Software
3.1%
Other
72.7%
Discussions
IBM Business Automation Workflow (BAW) has no discussions with answers
How do i generate a well understood summary report for all the request put on kissflow
3 Comments
CP
They way my company has my kissflow set up, all I have to do is click on reports and it has all of the breakdowns to each category I use. It tells me how...Read more
How do I delete multiple records that have been completed
1 Comment
WW
As an admin there are several ways. I typically will go to reports then all items. Under here you can chose the app you are working with and click it. From...Read more
What is Kissflow software?
1 Comment
Official Response from Process Street
Kissflow is a process management platform similar to Process Street. You can manage different workflows and processes.
Read more
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