# I-9 HQ vs UKG Pro Comparison

| | I-9 HQ | UKG Pro | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 6 | 2,187 | 
| **Largest Market Segment** | Enterprise (66.7% of reviews) | Mid-Market (48.8% of reviews) | 
| **Entry Level Price** | Starting at $8.50 3 Users Per Month | No pricing available | 

---
## Top Pros & Cons

### I-9 HQ

**Not enough data**

### UKG Pro

Pros:
- Ease of Use (171 reviews)
- Helpful (90 reviews)

Cons:
- Not User-Friendly (50 reviews)
- Learning Curve (45 reviews)

---
## Ratings Comparison
| Rating | I-9 HQ | UKG Pro | 
|---|---|---|
  | **Meets Requirements** | 9.3 (5 reviews) | 8.5 (1802 reviews) | 
  | **Ease of Use** | 9.0 (5 reviews) | 8.5 (1848 reviews) | 
  | **Ease of Setup** | Not enough data | 7.6 (1048 reviews) | 
  | **Ease of Admin** | Not enough data | 8.0 (971 reviews) | 
  | **Quality of Support** | 7.7 (5 reviews) | 8.1 (1610 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 8.3 (958 reviews) | 
  | **Product Direction (% positive)** | 3.0 (5 reviews) | 8.4 (1767 reviews) | 

---
## Pricing

### I-9 HQ

#### Entry-Level Pricing

Plan: I-9 Business Starter

Price: Starting at $8.50 3 Users Per Month

Description: Stay more audit-ready with a centralized I-9 platform.


Key Features:
- Guided Prompting for Employee Form Completion
- Outsource Forms to Authorized Representatives Virtually
- Reverification Management

[Learn more about I-9 HQ](https://www.g2.com/products/i-9-hq/reviews)

#### Free Trial

No

### UKG Pro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 1031 |

#### Core HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Organization Management** | Not enough data | 8.4 (703 reviews) | 
| **Time, Attendance, and PTO** | Not enough data | 7.9 (684 reviews) | 
| **Expense Management** | Not enough data | Feature Not Available | 
| **Salary Structures** | Not enough data | 7.9 (513 reviews) | 
| **Compliance** | Not enough data | 8.3 (591 reviews) | 
| **Benefits Administration** | Not enough data | 8.0 (749 reviews) | 

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 6.7 (55 reviews) | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 1017 |

#### Employee Self Service

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Web Portal** | Not enough data | 8.8 (936 reviews) ✓ Verified | 
| **Benefits Manager** | Not enough data | 8.3 (736 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 7.9 (653 reviews) ✓ Verified | 

#### Administration

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Payroll Entry** | Not enough data | 8.6 (828 reviews) ✓ Verified | 
| **Time Off Accrual** | Not enough data | 8.0 (796 reviews) ✓ Verified | 
| **Direct Deposit** | Not enough data | 9.2 (896 reviews) ✓ Verified | 
| **Expense Reimbursement** | Not enough data | 8.2 (280 reviews) | 
| **Pre-tax Deductions** | Not enough data | 8.9 (839 reviews) ✓ Verified | 
| **Wage Garnishment** | Not enough data | 8.6 (741 reviews) ✓ Verified | 
| **Approvals** | Not enough data | 8.6 (729 reviews) ✓ Verified | 
| **Check/W-2 Printing** | Not enough data | 9.0 (804 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | Not enough data | 9.0 (752 reviews) ✓ Verified | 

#### Taxes

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Tax Calculation** | Not enough data | 8.7 (783 reviews) ✓ Verified | 
| **Tax Filing** | Not enough data | 8.2 (694 reviews) ✓ Verified | 
| **Automatic Tax Payment** | Not enough data | 8.4 (627 reviews) ✓ Verified | 

#### Integration

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **API / Integration** | Not enough data | 7.9 (505 reviews) ✓ Verified | 
| **Time Tracking Integration** | Not enough data | 8.3 (526 reviews) ✓ Verified | 
| **Accounting Integration** | Not enough data | 8.1 (439 reviews) ✓ Verified | 
| **Core HR Integration** | Not enough data | 8.5 (562 reviews) ✓ Verified | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting and Dashboards** | Not enough data | 8.2 (828 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.5 (846 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.5 (860 reviews) ✓ Verified | 
| **Scalability** | Not enough data | 8.6 (774 reviews) ✓ Verified | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 109 |

#### Basics

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (97 reviews) | 
| **Interoperability** | Not enough data | 8.4 (79 reviews) | 
| **Performance** | Not enough data | 9.0 (96 reviews) | 

#### Additional Functionality

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Portal** | Not enough data | 8.3 (64 reviews) | 
| **Mobility** | Not enough data | Feature Not Available | 
| **Dashboard** | Not enough data | 8.5 (92 reviews) | 

#### Content

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.5 (91 reviews) | 
| **File Sharing** | Not enough data | 8.3 (85 reviews) | 

### HR Compliance

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Platform Basics

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Platform Data

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Visualization** | Not enough data | Not enough data | 
| **Platform Search** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Content

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Feature Not Available | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 71 |

#### Operations

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Personnel Management** | Not enough data | 8.5 (54 reviews) | 
| **Talent Management** | Not enough data | 8.4 (54 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.4 (52 reviews) | 
| **Metrics and Reporting** | Not enough data | 8.4 (51 reviews) | 
| **Third-Party Integrations** | Not enough data | 7.7 (54 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.4/10 | 320 |

#### Platform Basics

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (223 reviews) | 
| **Dashboard** | Not enough data | 8.6 (269 reviews) | 
| **Performance** | Not enough data | 8.8 (270 reviews) | 

#### Platform Content

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (231 reviews) | 
| **File Sharing** | Not enough data | 8.2 (86 reviews) | 
| **Content Library** | Not enough data | 8.3 (232 reviews) | 

#### Platform Additional Functionality

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Integrations** | Not enough data | 8.1 (221 reviews) | 
| **Mobility** | Not enough data | 8.5 (241 reviews) | 
| **Corporate Discounts** | Not enough data | 8.0 (92 reviews) | 
| **Employee Engagement** | Not enough data | 8.8 (220 reviews) | 
| **Rewards** | Not enough data | 9.1 (298 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.6/10 | 134 |

#### Performance reviews

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **360 Reviews** | Not enough data | 7.7 (74 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 7.7 (92 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.3 (105 reviews) ✓ Verified | 

#### Goals

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Goal-Setting** | Not enough data | 8.3 (94 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.0 (85 reviews) ✓ Verified | 

#### Feedback

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 7.9 (76 reviews) ✓ Verified | 
| **Requesting Feedback** | Not enough data | 7.8 (72 reviews) | 
| **1-On-1 Meetings** | Not enough data | 7.3 (63 reviews) | 
| **Public Praise** | Not enough data | 6.8 (56 reviews) | 

#### Data

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.1 (98 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.3 (95 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Compensation Budgeting** | Not enough data | Not enough data | 
| **Merit Cycle Planning** | Not enough data | Not enough data | 
| **Pay Transparency** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Reward Structuring** | Not enough data | Not enough data | 
| **Compensation History** | Not enough data | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting Capabilities** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Fatigue Risk Management

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Fatigue Management - Fatigue Risk Management

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Education and Training Modules** | Not enough data | Not enough data | 
| **Work Schedule Analysis** | Not enough data | Not enough data | 
| **Fatigue Monitoring** | Not enough data | Not enough data | 
| **Wearable Device Support** | Not enough data | Not enough data | 
| **Customizable Risk Models** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Capabilities - Fatigue Risk Management

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Fleet Management Integrations** | Not enough data | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 929 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.7 (237 reviews) | 
| **Career Page Configuration** | Not enough data | 8.0 (193 reviews) | 
| **Social Sourcing** | Not enough data | 8.3 (5 reviews) | 
| **Job Posting** | Not enough data | 8.3 (5 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 7.7 (219 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | 8.0 (5 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.3 (5 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 998 |

#### Agentic AI - Onboarding

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 5.7 (9 reviews) | 
| **Adaptive Learning** | Not enough data | 6.0 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.0 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 5.8 (10 reviews) | 
| **Decision Making** | Not enough data | 6.8 (10 reviews) | 

#### Platform Content

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Forms Library** | Not enough data | 8.1 (244 reviews) | 
| **E-Forms** | Not enough data | 8.5 (359 reviews) | 
| **E-Signature** | Not enough data | 8.5 (364 reviews) | 
| **Background Checks** | Not enough data | 8.2 (185 reviews) | 
| **Offer Letter Approvals** | Not enough data | 8.1 (258 reviews) | 
| **Offer Letter Templates** | Not enough data | 7.9 (258 reviews) | 

#### Platform Additional Functionality

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Self-Service Portal** | Not enough data | 8.5 (404 reviews) | 
| **Automated Team Introductions** | Not enough data | 7.5 (194 reviews) | 
| **Compliance Training** | Not enough data | 7.9 (208 reviews) | 
| **Automated Onboarding Workflows** | Not enough data | 8.3 (350 reviews) | 
| **Onboarding Notifications** | Not enough data | 8.3 (371 reviews) | 

#### Platform Data

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Time-to-Productivity Reporting** | Not enough data | 7.8 (164 reviews) | 
| **Onboarding Process Reporting** | Not enough data | 7.9 (296 reviews) | 
| **Visualization** | Not enough data | 8.0 (183 reviews) | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

#### Recruiting and Onboarding

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Interview Scheduling** | Not enough data | 7.7 (397 reviews) | 
| **Onboarding** | Not enough data | 8.3 (523 reviews) | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### I-9 Compliance

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Documentation - I-9 Compliance

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Remote Verification** | Not enough data | Not enough data | 
| **E-Verify Case Management** | Not enough data | Not enough data | 
| **Fraud & Error Detection** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 56 |

#### Course Authoring

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Course Builder** | Not enough data | 8.5 (37 reviews) | 
| **Role-Based Templates** | Not enough data | 8.1 (33 reviews) | 
| **Assessments & Quizzes** | Not enough data | 8.2 (38 reviews) | 
| **Instructor-Led Training** | Not enough data | 8.3 (33 reviews) | 

#### Course Delivery

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Learning Paths** | Not enough data | 8.5 (40 reviews) | 
| **Communication & Notifications** | Not enough data | 8.0 (42 reviews) | 
| **Assignment Scheduling** | Not enough data | 8.5 (34 reviews) | 

#### Course Management

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Gamification** | Not enough data | 7.8 (24 reviews) | 
| **Varied User Types** | Not enough data | 8.2 (36 reviews) | 
| **Certifications** | Not enough data | 8.6 (32 reviews) | 
| **Industry Compliance ** | Not enough data | 8.5 (36 reviews) | 

#### LMS Marketplace

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **E-Commerce** | Not enough data | 7.5 (20 reviews) | 
| **Course Marketplace** | Not enough data | 7.4 (23 reviews) | 
| **Subscriptions** | Not enough data | 7.8 (21 reviews) | 

#### Interface

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **White Labeling** | Not enough data | 8.4 (34 reviews) | 
| **Multilingual** | Not enough data | 8.4 (29 reviews) | 

#### Training & eLearning

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.4 (35 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.5 (40 reviews) | 
| **Content Creation** | Not enough data | 8.5 (37 reviews) | 
| **Customer Training** | Not enough data | 8.0 (29 reviews) | 
| **Manager Portals** | Not enough data | 8.2 (34 reviews) | 
| **Content Storage and Management** | Not enough data | 8.6 (38 reviews) | 
| **Content Libraries** | Not enough data | 8.5 (36 reviews) | 

#### Generative AI

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.1 (8 reviews) | 
| **AI Text-to-Image** | Not enough data | 6.7 (7 reviews) | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (5 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.2/10 | 873 |

#### Platform Basics

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.0/10 | 654 |

#### Time Tracking

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.0 (574 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 7.8 (332 reviews) | 
| **Billable Time Rate Management** | Not enough data | 7.8 (252 reviews) | 

#### Client Invoicing

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | Feature Not Available | 
| **Electronic Payments** | Not enough data | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | Not enough data | Feature Not Available | 

#### Mobile Time Tracking

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.2 (368 reviews) | 

#### Administration

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.1 (393 reviews) | 
| **Workflow** | Not enough data | 8.1 (424 reviews) | 
| **Automated Reminders** | Not enough data | 7.8 (370 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.0 (310 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (491 reviews) | 

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (479 reviews) | 
| **APIs / Integration** | Not enough data | 7.7 (336 reviews) | 
| **Internationalization** | Not enough data | 7.7 (224 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (467 reviews) | 
| **Mobile User Support** | Not enough data | 7.6 (373 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 872 |

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **I-9 HQ** | N/A | N/A |
| **UKG Pro** | 8.1/10 | 930 |

#### Platform

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Customization ** | Not enough data | 7.7 (729 reviews) | 
| **Integration APIs** | Not enough data | 7.6 (537 reviews) | 
| **Internationalization** | Not enough data | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.3 (811 reviews) | 
| **Performance** | Not enough data | 8.5 (741 reviews) | 
| **Mobility** | Not enough data | 7.7 (590 reviews) | 
| **Reporting** | Not enough data | 8.3 (800 reviews) | 
| **Dashboards** | Not enough data | 7.9 (686 reviews) | 

#### Workforce Management Platform Features

| Feature | I-9 HQ | UKG Pro | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 8.3 (105 reviews) | 
| **Shift Scheduling** | Not enough data | 8.0 (123 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.3 (209 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.0 (209 reviews) | 
| **Skills Management** | Not enough data | Feature Not Available | 
| **Succession Planning** | Not enough data | 7.9 (128 reviews) | 
| **Workforce Analytics** | Not enough data | 8.1 (150 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.5 (221 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 7.7 (104 reviews) | 
| **Team Communication** | Not enough data | 8.2 (133 reviews) | 

---
## Categories

**Unique to I-9 HQ (2):** [HR Compliance Software](https://www.g2.com/categories/hr-compliance), [ I-9 Compliance Software](https://www.g2.com/categories/i-9-compliance)

**Unique to UKG Pro (16):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Payroll Software](https://www.g2.com/categories/payroll), [Performance Management Software](https://www.g2.com/categories/performance-management), [HCM Software](https://www.g2.com/categories/hcm-software), [Fatigue Risk Management Software](https://www.g2.com/categories/fatigue-risk-management), [Core HR Software](https://www.g2.com/categories/core-hr), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)


---
## Reviewer Demographics

### By Company Size

| Segment | I-9 HQ | UKG Pro | 
|---|---|---|
| **Small-Business** | 16.7% | 4.8% | 
| **Mid-Market** | 16.7% | 48.8% | 
| **Enterprise** | 66.7% | 46.4% | 

### By Industry

#### I-9 HQ

- **Financial Services:** 33.3%
- **Mining & Metals:** 16.7%
- **Human Resources:** 16.7%
- **Construction:** 16.7%
- **Computer Software:** 16.7%

#### UKG Pro

- **Hospital & Health Care:** 6.6%
- **Oil & Energy:** 5.1%
- **Hospitality:** 4.8%
- **Financial Services:** 4.6%
- **Retail:** 4.3%
- **Utilities:** 3.8%
- **Non-Profit Organization Management:** 3.7%
- **Information Technology and Services:** 3.2%
- **Human Resources:** 3.1%
- **Computer Software:** 2.9%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to I-9 HQ

- [HR Plus](https://www.g2.com/products/trinet-hr-plus/reviews) — 3.9/5 stars (465 reviews)
- [OnBlick HR Compliance](https://www.g2.com/products/onblick-hr-compliance/reviews) — 4.9/5 stars (448 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12646 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [Ceipal ATS](https://www.g2.com/products/ceipal-ats/reviews) — 4.7/5 stars (1496 reviews)
- [Oyster](https://www.g2.com/products/oyster-oyster/reviews) — 4.4/5 stars (1484 reviews)
- [Deel HR](https://www.g2.com/products/deel-hr/reviews) — 4.8/5 stars (1314 reviews)
- [G-P](https://www.g2.com/products/g-p/reviews) — 4.4/5 stars (1006 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [Plane](https://www.g2.com/products/plane/reviews) — 4.6/5 stars (865 reviews)

### Alternatives to UKG Pro

- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6367 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1649 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1300 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (506 reviews)

---
## Top Discussions

### I-9 HQ

No discussions available for this product.

### UKG Pro

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/i-9-hq-vs-ukg-pro)