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Compare Hyland OnBase and Upland FileBound 
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At a Glance
Market Segments
Enterprise (52.3% of reviews)
Small-Business (40.9% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseUpland FileBound
Star Rating
(32)3.9 out of 5
Market Segments
Small-Business (40.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about Upland FileBoundSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its high score of 9.5 in Customization, allowing for tailored solutions that fit specific business needs. In contrast, Upland FileBound, while still offering customization, does not reach the same level of flexibility, which some users find limiting.
- Reviewers mention that OnBase's Document Approval feature stands out with a score of 9.2, making it easier for teams to manage and approve documents efficiently. Users on G2 have noted that Upland FileBound's Document Approval process, while functional, lacks the same level of user-friendliness and speed.
- G2 users highlight OnBase's superior Invoice Management capabilities, particularly in Capture and Supplier Portal, both scoring above 9.2. Users report that Upland FileBound's invoice processing features are adequate but do not provide the same depth or efficiency, leading to longer processing times.
- Reviewers say that OnBase's Process Automation feature, rated at 9.1, significantly enhances workflow efficiency, allowing for seamless task management. In comparison, Upland FileBound's Process Automation, rated at 8.3, is seen as less robust, which can hinder productivity in complex workflows.
- Users report that OnBase's integration capabilities, particularly with Accounting and Payment Integration, score highly at 9.2 and 9.3 respectively, facilitating smoother financial operations. Conversely, Upland FileBound's integration options, while functional, do not match the same level of compatibility and ease of use, as noted by several reviewers.
- Reviewers mention that OnBase's user interface design is intuitive and well-received, contributing to an overall ease of use score of 8.3. In contrast, Upland FileBound's interface, while functional, has received feedback indicating it could benefit from a more modern design and improved navigation.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableFree Trial
Hyland OnBase
Free Trial is available
Upland FileBound
No trial information availableRatings
Meets Requirements
8.8
166
8.5
18
Ease of Use
8.3
288
8.3
18
Ease of Setup
7.6
200
7.2
9
Ease of Admin
8.1
90
8.1
9
Quality of Support
8.3
148
7.7
16
Has the product been a good partner in doing business?
8.9
88
8.1
8
Product Direction (% positive)
8.0
160
7.3
17
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
9.2
15
|
Verified
Not enough data
Invoice Processing
9.4
13
|
Verified
Not enough data
9.2
14
|
Verified
Not enough data
9.4
15
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
Analytics
8.9
14
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
12
|
Verified
Not enough data
Integration
9.2
13
|
Verified
Not enough data
9.3
12
|
Verified
Not enough data
8.8
15
|
Verified
Not enough data
Risk
Feature Not Available
Not enough data
9.1
9
Not enough data
Feature Not Available
Not enough data
Recovery
Feature Not Available
Feature Not Available
9.2
10
Not enough data
Audit
8.8
7
Not enough data
Feature Not Available
Not enough data
9.3
7
Not enough data
8.8
8
Not enough data
Fraud
9.2
8
Feature Not Available
8.8
8
Not enough data
Feature Not Available
Feature Not Available
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
7
Not enough data
7.9
7
Not enough data
Process Management
8.6
49
Not enough data
8.4
48
Not enough data
8.6
49
Not enough data
8.1
21
Not enough data
8.8
22
Not enough data
Feature Not Available
Not enough data
9.2
21
Not enough data
Customization
8.7
53
Not enough data
8.2
49
Not enough data
8.5
45
Not enough data
8.5
36
Not enough data
8.5
37
Not enough data
Collaboration
8.4
48
Not enough data
8.7
51
Not enough data
8.6
53
Not enough data
8.9
49
Not enough data
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
Not enough data
8.8
73
Not enough data
8.5
68
Not enough data
8.8
68
Not enough data
8.2
72
Not enough data
8.4
67
Not enough data
8.4
70
Not enough data
8.0
62
Not enough data
8.2
58
Not enough data
8.6
91
Not enough data
8.3
74
Not enough data
7.0
41
Not enough data
Workflow
9.1
83
Not enough data
8.7
74
Not enough data
8.6
68
Not enough data
9.0
79
Not enough data
8.7
58
Not enough data
Platform
8.5
42
Not enough data
8.6
86
Not enough data
8.5
72
Not enough data
8.7
74
Not enough data
8.5
64
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and Upland FileBound are categorized as AP Automation
Unique Categories
Hyland OnBase is categorized as HR Service Delivery, Business Process Management, Enterprise Content Management (ECM), No-Code Development Platforms, and Document Management
Upland FileBound has no unique categories
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Upland FileBound
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Higher Education
13.6%
Retail
9.1%
Information Technology and Services
9.1%
Printing
4.5%
Oil & Energy
4.5%
Other
59.1%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
Upland FileBound has no discussions with answers
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