G2 reviewers report that Hyland OnBase excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Upland FileBound. Users appreciate its ability to organize documents and content effectively, ensuring easy access and accountability.
According to verified reviews, Hyland OnBase has a robust implementation process, with users highlighting its flexibility in integrating with tools like Outlook and various ERPs. In contrast, Upland FileBound, while stable, has fewer recent reviews, which may indicate less current user engagement.
Users say that Hyland OnBase offers a superior workflow automation experience, with features that allow for easy configuration and automation, reducing manual steps. This is a notable advantage over Upland FileBound, where users mention the need for a more intuitive design in workflow automation.
Reviewers mention that Hyland OnBase provides a seamless link with geographic systems, enhancing document management by tying documents to real-world locations. This feature is particularly praised for its contribution to smarter planning, setting it apart from Upland FileBound's more general document management capabilities.
Users highlight that both products offer good ease of use, but Hyland OnBase stands out with a slightly better score in setup and support quality. Reviewers appreciate the no-code approach of Hyland OnBase, which simplifies the user experience, while Upland FileBound's support is seen as adequate but not as robust.
According to recent feedback, Hyland OnBase is recognized for its strong compliance features, including secure e-signing without the need for printing or scanning. This level of efficiency is a significant advantage over Upland FileBound, which, while effective, does not have the same level of advanced features highlighted by users.
Create, manage, track, archive and put critical business documents and data to work.Read more
Where is enterprise content management (ECM) needed in my organization? Why do we need ECM in our organization?
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Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase is a single enterprise information platform for managing and optimizing content across an organization and...Read more
Why do I need ECM for records management?
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KH
One central point of storage and recording of task. Read more
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