Introducing G2.ai, the future of software buying.Try now
Compare Hyland OnBase and Square 9 Softworks 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Accruent Meridian
Visit Website
At a Glance
Market Segments
Enterprise (52.3% of reviews)
Mid-Market (59.6% of reviews)
Entry-Level Pricing
No pricing available
$50.00 1 User License Per Month
Hyland OnBase
Star Rating
(325)4.4 out of 5
Market Segments
Enterprise (52.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Hyland OnBaseSquare 9 Softworks
Star Rating
(168)4.5 out of 5
Market Segments
Mid-Market (59.6% of reviews)
Pros & Cons
Entry-Level Pricing
$50.00 1 User License Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that OnBase excels in customization options, particularly with its Custom Fields and Conditional Logic features, scoring 9.5 and 8.8 respectively. In contrast, Square 9 Softworks also offers strong customization but is noted for its superior Document Generation and Process Design capabilities, both rated at 9.0.
- Reviewers mention that OnBase has a robust Invoice Management system, particularly in Capture and Repository functionalities, both rated at 9.2. However, Square 9 Softworks shines with its Supplier Portal feature, which, despite a lower score of 7.8, is praised for its user-friendly interface.
- G2 users highlight that Square 9 Softworks provides a more intuitive user experience, reflected in its Ease of Use rating of 9.0 compared to OnBase's 8.3. This is particularly beneficial for teams looking for quick adoption without extensive training.
- Users on G2 report that OnBase's Quality of Support is commendable, with a score of 8.3, but Square 9 Softworks outperforms in this area with a score of 9.2, indicating a more responsive and helpful support team.
- Reviewers say that OnBase's Process Management features, such as Document Approval and Real-Time Process Monitoring, are highly effective, scoring 9.2 and 8.6 respectively. However, Square 9 Softworks offers a more comprehensive API Connection feature, rated at 9.0, which is crucial for integrations with other systems.
- Users report that while both platforms offer strong data security features, OnBase's Security rating of 9.2 is slightly higher than Square 9 Softworks' rating of 8.8, indicating a more robust approach to protecting sensitive information.
Pricing
Entry-Level Pricing
Hyland OnBase
No pricing availableSquare 9 Softworks
Square 9 Process Automation Essentials
$50.00
1 User License Per Month
Square 9 Process Automation Essentials delivers the tools you need to begin your digital transformation with solutions for Accounts Payable, Accounts Receivable, Human Resources, and Contracts Management. Or Square 9 can help build your own custom application design based on your individual industry needs.
- Secure SOC 2 and HIPAA certified cloud content repository
- Fully Encrypted Storage
- Business Process Automation
Free Trial
Hyland OnBase
Free Trial is available
Square 9 Softworks
No trial information availableRatings
Meets Requirements
8.8
166
9.1
145
Ease of Use
8.3
288
9.0
144
Ease of Setup
7.6
200
8.2
88
Ease of Admin
8.1
90
8.4
81
Quality of Support
8.3
148
9.1
141
Has the product been a good partner in doing business?
8.9
88
9.3
80
Product Direction (% positive)
8.0
160
9.0
145
Features by Category
Customization
9.5
10
Not enough data
9.4
8
Not enough data
HR Content
9.5
7
Not enough data
9.3
9
Not enough data
9.3
10
Not enough data
Logistics
9.2
10
Not enough data
9.4
8
Not enough data
9.2
8
Not enough data
Management
9.0
7
Not enough data
9.3
9
Not enough data
9.2
8
Not enough data
9.0
7
Not enough data
9.1
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Invoice Management
9.2
13
|
Verified
9.1
32
9.3
12
|
Verified
7.6
26
9.2
15
|
Verified
8.7
28
Invoice Processing
9.4
13
|
Verified
8.3
28
9.2
14
|
Verified
8.0
28
9.4
15
|
Verified
9.3
32
8.7
13
|
Verified
7.5
27
Analytics
8.9
14
|
Verified
8.4
29
Feature Not Available
7.0
27
9.0
12
|
Verified
7.4
26
Integration
9.2
13
|
Verified
8.6
30
9.3
12
|
Verified
8.2
26
8.8
15
|
Verified
7.9
28
Risk
Feature Not Available
7.8
29
9.1
9
8.7
31
Feature Not Available
7.1
28
Recovery
Feature Not Available
7.3
27
9.2
10
7.7
31
Audit
8.8
7
8.5
31
Feature Not Available
7.9
27
9.3
7
7.9
25
8.8
8
8.2
28
Fraud
9.2
8
8.0
27
8.8
8
8.3
31
Feature Not Available
7.7
28
Agentic AI - AP Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operating System
Not enough data
9.4
49
Not enough data
9.0
28
Not enough data
8.8
20
Document Processing
Not enough data
9.2
45
Not enough data
9.1
44
Not enough data
8.6
34
Not enough data
8.8
40
Not enough data
9.0
40
Platform Additional Functionality
Not enough data
9.1
38
Not enough data
9.2
41
Not enough data
9.0
35
Agentic AI - OCR
Not enough data
Not enough data
Customization
Not enough data
9.2
26
Not enough data
8.9
26
Not enough data
9.0
24
Not enough data
8.9
25
Additional Functionality
Not enough data
8.9
22
Not enough data
7.4
19
Not enough data
8.5
24
Not enough data
8.1
21
Not enough data
8.6
23
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.9
7
7.6
7
7.9
7
7.9
7
Process Management
8.6
49
9.0
53
8.4
48
8.7
52
8.6
49
8.6
53
8.1
21
8.7
45
8.8
22
9.0
45
Feature Not Available
8.9
49
9.2
21
9.0
57
Customization
8.7
53
8.9
58
8.2
49
9.0
59
8.5
45
9.0
56
8.5
36
8.9
49
8.5
37
9.0
47
Collaboration
8.4
48
9.0
54
8.7
51
8.7
52
8.6
53
9.0
58
8.9
49
9.2
55
Agentic AI - Business Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Development
9.3
20
8.9
54
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.6
89
9.0
49
8.8
73
9.0
45
8.5
68
8.8
45
8.8
68
8.6
43
8.2
72
8.8
44
8.4
67
8.8
43
8.4
70
9.2
44
8.0
62
8.3
43
8.2
58
8.6
42
8.6
91
9.1
49
8.3
74
9.0
45
7.0
41
Feature Not Available
Workflow
9.1
83
8.9
46
8.7
74
9.2
45
8.6
68
8.6
43
9.0
79
8.9
49
8.7
58
8.8
40
Platform
8.5
42
8.6
41
8.6
86
8.9
49
8.5
72
8.6
44
8.7
74
8.7
43
8.5
64
8.6
41
Agentic AI - Onboarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
9.4
8
Not enough data
9.0
5
Not enough data
9.5
7
Not enough data
9.2
6
Platform Additional Functionality
Not enough data
9.2
8
Not enough data
8.7
5
Not enough data
8.8
7
Not enough data
9.6
9
Not enough data
9.4
9
Platform Data
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Platform
Not enough data
8.8
25
Not enough data
8.4
20
Not enough data
7.4
20
Not enough data
8.6
28
Not enough data
8.6
27
Not enough data
7.7
22
Not enough data
7.6
19
Not enough data
7.9
18
Recruiting and Onboarding
Not enough data
9.2
6
Not enough data
9.1
9
Agentic AI - Accounting & Finance
Not enough data
Not enough data
User Interface Design
8.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Publishing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - No-Code Development Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Hyland OnBase and Square 9 Softworks are categorized as AP Automation, Business Process Management, Enterprise Content Management (ECM), and Document Management
Unique Categories
Hyland OnBase is categorized as HR Service Delivery and No-Code Development Platforms
Reviews
Reviewers' Company Size
Hyland OnBase
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Square 9 Softworks
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
14.0%
Higher Education
13.6%
Financial Services
10.4%
Insurance
9.4%
Hospital & Health Care
9.4%
Other
43.2%
Information Technology and Services
12.7%
Computer Software
8.4%
Financial Services
5.4%
Construction
4.2%
Accounting
4.2%
Other
65.1%
Discussions
What is OnBase Document Management?
2 Comments
SD
Create, manage, track, archive and put critical business documents and data to work.Read more
Why do I need ECM for records management?
1 Comment
KH
One central point of storage and recording of task. Read more
What does ECM do for business?
1 Comment
Official Response from Hyland OnBase
Hello! Thank you for the question. OnBase, Hyland's enterprise information platform, provides the foundation for all your content services needs, allowing...Read more
Can we use this with excel sheets?
3 Comments
BV
Yes. GlobalSearch will store these file types. The preview may format as if it were printed, but if the user has permission, they can open the spreadsheet in...Read more
Square 9 Softworks has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
