# Box vs Hyland Content Innovation Cloud (CIC) Comparison

| | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 0.0 out of 5 | 
| **Total Reviews** | 5,255 | 0 | 
| **Largest Market Segment** | Enterprise (40.4% of reviews) | Not enough data | 
| **Entry Level Price** | $5.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Box

Pros:
- Ease of Use (105 reviews)
- Security (60 reviews)

Cons:
- Slow Performance (31 reviews)
- Expensive (29 reviews)

### Hyland Content Innovation Cloud (CIC)

**Not enough data**

---
## Ratings Comparison
| Rating | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
  | **Meets Requirements** | 8.8 (4427 reviews) | Not enough data | 
  | **Ease of Use** | 8.7 (4472 reviews) | Not enough data | 
  | **Ease of Setup** | 8.7 (1129 reviews) | Not enough data | 
  | **Ease of Admin** | 8.7 (1017 reviews) | Not enough data | 
  | **Quality of Support** | 8.4 (3064 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 8.7 (910 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.7 (4319 reviews) | Not enough data | 

---
## Pricing

### Box

#### Entry-Level Pricing

Plan: Business Starter

Price: $5.00 Per Month

Description: Secure file collaboration, storage and native e-signatures for up to 10 users

Key Features:
- 100 GB of storage
- 2 GB file upload
- 25 file versions

[Browse all 6 editions](https://www.g2.com/products/box/pricing)

#### Free Trial

Yes

### Hyland Content Innovation Cloud (CIC)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### E-Signature

| Product | Score | Reviews |
|---|---|---|
| **Box** | 9.2/10 | 101 |
| **Hyland Content Innovation Cloud (CIC)** | N/A | N/A |

#### Signature Process

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Document Signing** | 9.2 (58 reviews) | Not enough data | 
| **Reminders and Expirations** | 9.1 (54 reviews) | Not enough data | 
| **Sign-In Process** | 9.3 (58 reviews) | Not enough data | 
| **Mobile Signatures** | 9.2 (57 reviews) | Not enough data | 
| **Signature Workflow** | 8.8 (55 reviews) | Not enough data | 
| **Bulk Digital Signatures ** | 9.2 (51 reviews) | Not enough data | 
| **Reporting** | 9.0 (55 reviews) | Not enough data | 
| **Signature Document Creation** | 9.3 (52 reviews) | Not enough data | 

#### Agentic AI - E-Signature

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Security and Scalability

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Regulatory Compliance** | 9.0 (56 reviews) | Not enough data | 
| **Signature History and Audit** | 9.2 (56 reviews) | Not enough data | 
| **Enterprise Scalability** | 9.2 (55 reviews) | Not enough data | 

#### Platform

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Custom Branding** | 8.8 (65 reviews) | Not enough data | 
| **User, Role, and Access Management** | 9.2 (72 reviews) | Not enough data | 
| **Internationalization** | 9.1 (62 reviews) | Not enough data | 
| **Performance and Reliability** | 9.3 (70 reviews) | Not enough data | 
| **Integration APIs** | 8.8 (62 reviews) | Not enough data | 

### Cloud Content Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 3792 |
| **Hyland Content Innovation Cloud (CIC)** | N/A | N/A |

#### File Management

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Device Syncing** | 8.6 (2964 reviews) | Not enough data | 
| **Web Interface** | 8.7 (3321 reviews) | Not enough data | 
| **File Type Support** | 8.9 (3273 reviews) | Not enough data | 
| **Search** | 8.3 (3179 reviews) | Not enough data | 
| **Mobile Apps** | 8.5 (2274 reviews) | Not enough data | 

#### Agentic AI - Cloud Content Collaboration

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Autonomous Task Execution** | 7.2 (46 reviews) | Not enough data | 
| **Cross-system Integration** | 8.0 (50 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.6 (47 reviews) | Not enough data | 

#### Collaboration

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **File following** | 8.7 (2852 reviews) | Not enough data | 
| **File Sharing** | 9.1 (3440 reviews) | Not enough data | 
| **Simultaneously Editing** | 7.8 (2649 reviews) | Not enough data | 
| **Change Tracking / Audit Logs** | 8.3 (2564 reviews) | Not enough data | 

#### Administration

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **User and Role Management** | 8.8 (2016 reviews) | Not enough data | 
| **Policies and Controls** | 8.7 (1872 reviews) | Not enough data | 
| **Device Management** | 8.7 (1789 reviews) | Not enough data | 
| **Storage Limits** | 8.6 (2045 reviews) | Not enough data | 
| **Storage Zones** | 8.7 (1666 reviews) | Not enough data | 
| **Security** | 9.1 (2151 reviews) | Not enough data | 

#### Platform

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Performance and Reliability** | 8.9 (816 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.5 (613 reviews) | Not enough data | 
| **System of Record Integration** | 8.6 (575 reviews) | Not enough data | 
| **APIs** | 8.5 (498 reviews) | Not enough data | 

### AI Agents For Business Operations

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Hyland Content Innovation Cloud (CIC)** | N/A | N/A |

#### Responses

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Route To Human** | Not enough data | Not enough data | 
| **Natural Language Understanding (NLU)** | Not enough data | Not enough data | 

#### Automation - AI Agents

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Sales Follow-Up** | Not enough data | Not enough data | 
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 

#### Platform

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Conversation Editor** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Human-In-The-Loop** | Not enough data | Not enough data | 

#### Autonomy -  AI Agents

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

#### Generative AI

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Enterprise Content Management (ECM)

| Product | Score | Reviews |
|---|---|---|
| **Box** | 8.6/10 | 143 |
| **Hyland Content Innovation Cloud (CIC)** | N/A | N/A |

#### Agentic AI - Enterprise Content Management (ECM)

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Autonomous Task Execution** | 7.3 (15 reviews) | Not enough data | 
| **Natural Language Interaction** | 8.1 (15 reviews) | Not enough data | 
| **Decision Making** | 8.0 (15 reviews) | Not enough data | 

#### File Management

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **File Type Support** | 9.1 (115 reviews) | Not enough data | 
| **Metadata** | 8.5 (96 reviews) | Not enough data | 
| **OCR Scanning** | 8.3 (93 reviews) | Not enough data | 
| **Versioning** | 8.7 (108 reviews) | Not enough data | 
| **Collaboration** | 9.0 (115 reviews) | Not enough data | 
| **Document Assembly** | 8.7 (102 reviews) | Not enough data | 
| **Form Creation** | 8.4 (93 reviews) | Not enough data | 
| **Portals and Sites** | 8.2 (91 reviews) | Not enough data | 
| **Disposition** | 8.4 (88 reviews) | Not enough data | 
| **Search** | 8.8 (114 reviews) | Not enough data | 
| **Web Interface** | 8.9 (108 reviews) | Not enough data | 
| **Mobile Apps** | 8.7 (106 reviews) | Not enough data | 

#### Workflow

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Process Automation** | 8.5 (97 reviews) | Not enough data | 
| **Conditions** | 8.3 (97 reviews) | Not enough data | 
| **Activities** | 8.4 (101 reviews) | Not enough data | 
| **Records Management** | 8.8 (101 reviews) | Not enough data | 
| **Case Management** | 8.6 (92 reviews) | Not enough data | 

#### Platform

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Internationalization** | 8.6 (92 reviews) | Not enough data | 
| **Performance and Reliability** | 8.9 (113 reviews) | Not enough data | 
| **Reporting and Auditing** | 8.6 (90 reviews) | Not enough data | 
| **System of Record Integration** | 8.8 (94 reviews) | Not enough data | 
| **APIs** | 8.6 (91 reviews) | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Box** | N/A | N/A |
| **Hyland Content Innovation Cloud (CIC)** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Enterprise Content Management (ECM) Systems](https://www.g2.com/categories/enterprise-content-management-ecm)

**Unique to Box (3):** [AI Agents For Business Operations](https://www.g2.com/categories/ai-agents-for-business-operations), [E-Signature Software](https://www.g2.com/categories/e-signature), [Cloud Content Collaboration Software](https://www.g2.com/categories/cloud-content-collaboration)



---
## Reviewer Demographics

### By Company Size

| Segment | Box | Hyland Content Innovation Cloud (CIC) | 
|---|---|---|
| **Small-Business** | 28.6% | 0% | 
| **Mid-Market** | 31.0% | 0% | 
| **Enterprise** | 40.4% | 0% | 

### By Industry

#### Box

- **Higher Education:** 9.3%
- **Information Technology and Services:** 7.5%
- **Computer Software:** 6.3%
- **Education Management:** 5.6%
- **Marketing and Advertising:** 5.6%
- **Financial Services:** 4.4%
- **Hospital & Health Care:** 4.2%
- **Non-Profit Organization Management:** 2.8%
- **Research:** 2.6%
- **Accounting:** 2.4%
- **Other:** 49.4%

#### Hyland Content Innovation Cloud (CIC)

No data available

---
## Alternatives

### Alternatives to Box

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (393 reviews)
- [iManage Work](https://www.g2.com/products/imanage-work/reviews) — 4.4/5 stars (342 reviews)
- [DocuWare](https://www.g2.com/products/docuware/reviews) — 4.4/5 stars (250 reviews)
- [DocSend](https://www.g2.com/products/dropbox-docsend/reviews) — 4.6/5 stars (587 reviews)
- [Tresorit](https://www.g2.com/products/tresorit/reviews) — 4.5/5 stars (260 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48079 reviews)
- [Dropbox](https://www.g2.com/products/dropbox/reviews) — 4.4/5 stars (31363 reviews)
- [Microsoft OneDrive for Business](https://www.g2.com/products/microsoft-onedrive-for-business/reviews) — 4.3/5 stars (10373 reviews)

### Alternatives to Hyland Content Innovation Cloud (CIC)

- [Progress ShareFile](https://www.g2.com/products/progress-sharefile/reviews) — 4.2/5 stars (1535 reviews)
- [Laserfiche](https://www.g2.com/products/laserfiche/reviews) — 4.7/5 stars (1247 reviews)
- [Sanity](https://www.g2.com/products/sanity/reviews) — 4.7/5 stars (914 reviews)
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- [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) — 4.5/5 stars (603 reviews)
- [Storyblok](https://www.g2.com/products/storyblok/reviews) — 4.5/5 stars (585 reviews)
- [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) — 4.3/5 stars (523 reviews)
- [Docusign CLM](https://www.g2.com/products/docusign-clm/reviews) — 4.3/5 stars (493 reviews)
- [Revver](https://www.g2.com/products/revver/reviews) — 4.3/5 stars (393 reviews)

---
## Top Discussions

### Box

- Title: [How does this service differ from Dropbox?](https://www.g2.com/discussions/box-vs-dropbox) — 4 comments, 1 upvote
  > **Top comment:** "They are very similar.  Primarily, I would say the storage offered is lower on Box, and DropBox has better UI and features."
- Title: [Where is Box headed in the near future? Will it become an integrated service?](https://www.g2.com/discussions/where-is-box-headed-in-the-near-future-will-it-become-an-integrated-service) — 3 comments, 1 upvote
  > **Top comment:** "With all the advancement in technology I believe that Box is definitely going forward with the movement. It is such an easy program to use along with being..."
- Title: [how can i better improve my experience with this program?](https://www.g2.com/discussions/how-can-i-better-improve-my-experience-with-this-program) — 3 comments, 1 upvote
  > **Top comment:** "Box helps to improve your experience of sharing documents and files within your team. You can provide individual access to each file or folder. Create and..."
- Title: [Is there a way to sync multiple box accounts?](https://www.g2.com/discussions/is-there-a-way-to-sync-multiple-box-accounts) — 3 comments, 1 upvote
  > **Top comment:** "If you are a user on all three, they should show up.  You'd have to log into all three using whatever app you are using. If you can't make that happen in..."
- Title: [Is there any way this app could be cheaper?](https://www.g2.com/discussions/13847-is-there-any-way-this-app-could-be-cheaper) — 3 comments, 1 upvote
  > **Top comment:** "The best way is to get a coupon code. However with my personal experience with the app I would suggest to go ahead with Dropbox. It’s expensive but has all..."

### Hyland Content Innovation Cloud (CIC)

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/box-vs-hyland-content-innovation-cloud-cic)