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Compare Hyland Alfresco and IBM FileNet Content Manager 
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At a Glance
Market Segments
Mid-Market (45.8% of reviews)
Enterprise (71.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Hyland Alfresco
Star Rating
(55)3.8 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Hyland AlfrescoIBM FileNet Content Manager
Star Rating
(139)4.0 out of 5
Market Segments
Enterprise (71.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about IBM FileNet Content ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that IBM FileNet Content Manager excels in OCR Scanning with a score of 8.0, allowing for efficient digitization of documents, while Alfresco Digital Business Platform falls short with a score of 6.3, making it less effective for users needing robust scanning capabilities.
- Reviewers mention that IBM FileNet's Versioning feature is highly rated at 8.6, providing excellent control over document revisions, whereas Alfresco's versioning, rated at 8.1, is still good but does not offer the same level of user satisfaction.
- G2 users highlight that IBM FileNet's Search functionality is superior, scoring 8.6, which allows for quick retrieval of documents, while Alfresco's search capabilities, rated at 7.0, are seen as less efficient by users who require fast access to information.
- Users on G2 report that IBM FileNet's Process Automation capabilities are robust, scoring 8.1, which streamlines workflows effectively, while Alfresco's score of 6.2 indicates that users find its automation features lacking in comparison.
- Reviewers mention that IBM FileNet's File Type Support is rated at 8.6, accommodating a wide range of document formats, whereas Alfresco's support, rated at 7.9, is seen as more limited, which can hinder users dealing with diverse file types.
- Users say that IBM FileNet's Metadata management is rated at 8.8, providing extensive options for organizing and retrieving documents, while Alfresco's score of 7.9 suggests that users find its metadata capabilities less comprehensive.
Pricing
Entry-Level Pricing
Hyland Alfresco
No pricing availableIBM FileNet Content Manager
No pricing availableFree Trial
Hyland Alfresco
Free Trial is available
IBM FileNet Content Manager
Free Trial is available
Ratings
Meets Requirements
7.5
40
8.3
92
Ease of Use
7.1
44
7.4
92
Ease of Setup
6.3
27
6.0
66
Ease of Admin
6.3
24
7.0
64
Quality of Support
6.4
35
7.8
89
Has the product been a good partner in doing business?
6.0
20
7.8
66
Product Direction (% positive)
5.4
38
7.7
86
Features by Category
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dashboards
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration & Adaptability - Process Orchestration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Content Management (ECM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
File Management
8.0
22
Not enough data
7.9
22
Not enough data
6.5
10
Not enough data
8.2
22
Not enough data
7.5
19
Not enough data
7.4
15
Not enough data
6.5
20
Not enough data
7.2
21
Not enough data
6.9
14
Not enough data
7.0
22
Not enough data
7.3
23
Not enough data
6.8
14
Not enough data
Workflow
6.3
20
Not enough data
6.6
17
Not enough data
7.0
18
Not enough data
7.1
16
Not enough data
6.5
12
Not enough data
Platform
7.8
15
Not enough data
7.7
22
Not enough data
6.9
16
Not enough data
7.5
14
Not enough data
7.9
16
Not enough data
Categories
Categories
Shared Categories
Hyland Alfresco and IBM FileNet Content Manager are categorized as Document Management
Unique Categories
Hyland Alfresco is categorized as Process Orchestration, Engineering Document Management, and Enterprise Content Management (ECM)
IBM FileNet Content Manager has no unique categories
Reviews
Reviewers' Company Size
Hyland Alfresco
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
IBM FileNet Content Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.6%
Computer Software
11.8%
Higher Education
9.8%
Government Administration
7.8%
Information Services
5.9%
Other
45.1%
Insurance
20.2%
Banking
15.6%
Information Technology and Services
12.8%
Government Administration
9.2%
Financial Services
7.3%
Other
34.9%
Discussions
What is Alfresco content services?
1 Comment
Official Response from Alfresco Content Services
Hi, Thank you for the question. Alfresco Content Services is a cloud-enabled content services platform for managing all types of information. Alfresco...Read more
What does Alfresco software do?
1 Comment
Official Response from Alfresco Enterprise Content Management (ECM)
Hi, Thank you for your question. Alfresco can assist with document management, document scanning and capture, enterprise collaboration, information...Read more
What is Alfresco content services?
1 Comment
Official Response from Alfresco Content Services
Hi. Thank you for your question. Alfresco Content Services is a cloud-enabled content services platform for managing all types of information. Alfresco...Read more
Does IBM FileNet content Manager support Russian language?
1 Comment
JR
yes, it supports Russian languageRead more
IBM FileNet Content Manager has no more discussions with answers
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