# Agentforce Field Service (formerly Salesforce Field Service) vs Husky Intelligence Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Agentforce Field Service excels in overall user satisfaction, boasting a significantly higher score compared to Husky Intelligence. Users appreciate its ability to transform business operations, with one reviewer noting how it streamlines dispatching processes effectively.
- **Users say** that Husky Intelligence is user-friendly and efficient for day-to-day activities, making it a good choice for small businesses. However, it struggles to meet the specific workflow needs of larger operations, which may limit its appeal for mid-market users.
- **Reviewers mention** that Agentforce Field Service offers advanced features like autonomous dispatch and triage, which enhance operational efficiency. This capability allows the software to proactively address issues, reducing the need for manual intervention.
- **According to verified reviews** , Husky Intelligence is praised for its straightforward setup and ease of use, making it accessible for users who may not be tech-savvy. However, it lacks the robust support and comprehensive features that larger organizations might require.
- **Users highlight** that Agentforce Field Service has significantly improved management of ground operations, eliminating inconsistencies and enhancing customer service. This level of operational improvement is a key differentiator for businesses looking to optimize their field service management.
- **G2 reviewers note** that while Husky Intelligence is cost-effective, its lower overall ratings in areas like support and product direction suggest that it may not be the best long-term partner for businesses seeking growth and scalability.



| | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 3.4 out of 5 | 
| **Total Reviews** | 1,045 | 19 | 
| **Largest Market Segment** | Mid-Market (42.8% of reviews) | Small-Business (58.8% of reviews) | 
| **Entry Level Price** | $165.00 1 User Per Month | $39.00 Per User | 

---
## Top Pros & Cons

### Agentforce Field Service (formerly Salesforce Field Service)

Pros:
- Scheduling Management (103 reviews)
- Ease of Use (63 reviews)

Cons:
- Learning Curve (84 reviews)
- Improvement Needed (74 reviews)

### Husky Intelligence

**Not enough data**

---
## Ratings Comparison
| Rating | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
  | **Meets Requirements** | 8.6 (375 reviews) | 7.2 (17 reviews) | 
  | **Ease of Use** | 8.4 (785 reviews) | 7.3 (17 reviews) | 
  | **Ease of Setup** | 7.8 (653 reviews) | 6.7 (7 reviews) | 
  | **Ease of Admin** | 8.3 (189 reviews) | 7.6 (7 reviews) | 
  | **Quality of Support** | 8.5 (365 reviews) | 7.6 (17 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.7 (181 reviews) | 7.1 (7 reviews) | 
  | **Product Direction (% positive)** | 8.9 (364 reviews) | 6.6 (17 reviews) | 

---
## Pricing

### Agentforce Field Service (formerly Salesforce Field Service)

#### Entry-Level Pricing

Plan: Dispatcher

Price: $165.00 1 User Per Month

Description: Intelligent Dispatch Console built directly on CRM.

Key Features:
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation

[Browse all 4 editions](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/pricing)

#### Free Trial

No

### Husky Intelligence

#### Entry-Level Pricing

Plan: NetDispatcher Gold

Price: $39.00 Per User

Description: All the same features as the Silver Plan Plus many more

Key Features:
- OPEN API to Other Applications 
- QuickBooks 2 Way Sync
- SAGE 50, 100 and 300 Connectors

[Browse all 3 editions](https://www.g2.com/products/husky-intelligence/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **Agentforce Field Service (formerly Salesforce Field Service)** | 8.3/10 | 366 |
| **Husky Intelligence** | 7.6/10 | 14 |

#### Generative AI

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **AI Text Summarization** | 7.9 (153 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.5 (150 reviews) | Not enough data | 

#### Before the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Calendar** | 8.6 (294 reviews) | 8.2 (12 reviews) | 
| **Dispatch** | 8.6 (288 reviews) | 8.3 (10 reviews) | 
| **Roles** | 8.6 (278 reviews) | 7.3 (10 reviews) | 
| **Booking** | 8.4 (270 reviews) | 6.8 (11 reviews) | 

#### On the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Location** | Feature Not Available | 8.3 (10 reviews) | 
| **Employee Communication** | 8.5 (279 reviews) | 8.0 (10 reviews) | 
| **Behavior Monitoring** | Feature Not Available | 7.2 (10 reviews) | 
| **Client Notifications** | 8.5 (273 reviews) | 6.8 (10 reviews) | 
| **Field Sales** | 8.4 (225 reviews) | Not enough data | 

#### After the Job

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Reports** | 8.7 (282 reviews) | 7.6 (11 reviews) | 
| **Analytics** | 8.6 (274 reviews) | 7.2 (10 reviews) | 
| **Invoicing** | 8.2 (224 reviews) | 7.4 (11 reviews) | 
| **CRM Integrations** | 8.7 (242 reviews) | 8.1 (8 reviews) | 

#### Agentic AI - Field Service Management

| Feature | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Autonomous Task Execution** | 8.0 (74 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (61 reviews) | Not enough data | 
| **Proactive Assistance** | 8.3 (70 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Field Service Management Software](https://www.g2.com/categories/field-service-management)




---
## Reviewer Demographics

### By Company Size

| Segment | Agentforce Field Service (formerly Salesforce Field Service) | Husky Intelligence | 
|---|---|---|
| **Small-Business** | 21.6% | 58.8% | 
| **Mid-Market** | 42.8% | 5.9% | 
| **Enterprise** | 35.7% | 35.3% | 

### By Industry

#### Agentforce Field Service (formerly Salesforce Field Service)

- **Information Technology and Services:** 10.1%
- **Manufacturing:** 8.0%
- **Computer Software:** 4.9%
- **Hospital & Health Care:** 4.8%
- **Consulting:** 4.6%
- **Automotive:** 4.3%
- **Telecommunications:** 4.3%
- **Consumer Services:** 4.0%
- **Construction:** 3.2%
- **Oil & Energy:** 3.1%
- **Other:** 48.9%

#### Husky Intelligence

- **Higher Education:** 11.8%
- **Facilities Services:** 11.8%
- **Accounting:** 11.8%
- **Utilities:** 5.9%
- **Retail:** 5.9%
- **Real Estate:** 5.9%
- **Outsourcing/Offshoring:** 5.9%
- **Oil & Energy:** 5.9%
- **Information Technology and Services:** 5.9%
- **Food & Beverages:** 5.9%
- **Other:** 23.5%

---
## Alternatives

### Alternatives to Agentforce Field Service (formerly Salesforce Field Service)

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [IFS Cloud](https://www.g2.com/products/ifs-cloud/reviews) — 4.0/5 stars (272 reviews)
- [Dynamics 365 Field Service](https://www.g2.com/products/dynamics-365-field-service/reviews) — 3.9/5 stars (156 reviews)
- [ServiceMax](https://www.g2.com/products/ptc-servicemax/reviews) — 4.2/5 stars (145 reviews)
- [Oracle Field Service Cloud](https://www.g2.com/products/oracle-field-service-cloud/reviews) — 4.0/5 stars (139 reviews)
- [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) — 4.3/5 stars (204 reviews)
- [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) — 4.7/5 stars (359 reviews)
- [Simpro](https://www.g2.com/products/simpro/reviews) — 4.1/5 stars (408 reviews)

### Alternatives to Husky Intelligence

- [Jobber](https://www.g2.com/products/jobber/reviews) — 4.6/5 stars (509 reviews)
- [Skedulo](https://www.g2.com/products/skedulo/reviews) — 4.1/5 stars (422 reviews)
- [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) — 4.5/5 stars (371 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4807 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Quickbase](https://www.g2.com/products/quickbase/reviews) — 4.5/5 stars (1548 reviews)
- [Verizon Connect](https://www.g2.com/products/verizon-connect/reviews) — 3.8/5 stars (961 reviews)
- [Bluebeam](https://www.g2.com/products/bluebeam/reviews) — 4.5/5 stars (461 reviews)
- [TrueContext](https://www.g2.com/products/truecontext/reviews) — 4.5/5 stars (412 reviews)

---
## Top Discussions

### Agentforce Field Service (formerly Salesforce Field Service)

- Title: [What is Salesforce Field Service used for?](https://www.g2.com/discussions/what-is-salesforce-field-service-used-for) — 2 comments, 2 upvotes
  > **Top comment:** "In my view if you looking for a comprehensive sales solutions that also  manages field service operations, Salesforce Field Service can be a valuable tool..."

### Husky Intelligence

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/agentforce-field-service-formerly-salesforce-field-service-vs-husky-intelligence)