Compare Agentforce Field Service (formerly Salesforce Field Service) and Husky Intelligence 
Featured Products
At a Glance
Market Segments
Mid-Market (42.7% of reviews)
Small-Business (58.8% of reviews)
Entry-Level Pricing
$165.00 1 User Per Month
$39.00 Per User
Agentforce Field Service (formerly Salesforce Field Service)
Star Rating
(981)4.4 out of 5
Market Segments
Mid-Market (42.7% of reviews)
Pros & Cons
Entry-Level Pricing
$165.00 1 User Per Month
Browse all 4 pricing plansHusky Intelligence
Star Rating
(19)3.4 out of 5
Market Segments
Small-Business (58.8% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$39.00 Per User
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesforce Field Service stands out for its overall user satisfaction, boasting a significantly higher score compared to Husky Intelligence. Users appreciate its smart scheduling and real-time visibility, which streamline field operations effectively.
- According to verified reviews, Husky Intelligence is praised for its user-friendliness, making it a good choice for small businesses looking for straightforward solutions. Users mention that it is easy to use and helpful for day-to-day activities, particularly in managing payroll.
- Reviewers mention that Salesforce Field Service excels in integration with the broader Salesforce platform, allowing for seamless management of databases and operations. This integration is highlighted as a key feature that enhances efficiency for users.
- Users say that while Husky Intelligence offers a more affordable entry point, it may not meet the complex needs of larger organizations as effectively as Salesforce Field Service, which is designed for mid-market users and offers more robust features.
- G2 reviewers highlight that Salesforce Field Service provides a more comprehensive support experience, with higher ratings for quality of support and ease of administration. Users find it easier to manage and customize their workflows within the platform.
- According to recent feedback, while Husky Intelligence has its strengths in simplicity, it faces challenges in areas like reporting and analytics compared to Salesforce Field Service, which offers more advanced tools for data analysis and decision-making.
Pricing
Entry-Level Pricing
Agentforce Field Service (formerly Salesforce Field Service)
Dispatcher
$165.00
1 User Per Month
Intelligent Dispatch Console built directly on CRM.
- Scheduling and Optimization
- Resource and Work Management
- Workflow Automation
Husky Intelligence
NetDispatcher Gold
$39.00
Per User
All the same features as the Silver Plan Plus many more
- OPEN API to Other Applications
- QuickBooks 2 Way Sync
- SAGE 50, 100 and 300 Connectors
Free Trial
Agentforce Field Service (formerly Salesforce Field Service)
No trial information availableHusky Intelligence
Free Trial is available
Ratings
Meets Requirements
8.6
349
7.2
17
Ease of Use
8.4
739
7.3
17
Ease of Setup
7.8
606
6.7
7
Ease of Admin
8.3
170
7.6
7
Quality of Support
8.6
339
7.6
17
Has the product been a good partner in doing business?
8.7
163
7.1
7
Product Direction (% positive)
9.0
342
6.6
17
Features by Category
Generative AI
7.9
152
Not enough data
7.5
150
Not enough data
Before the Job
8.5
276
8.2
12
8.6
270
8.3
10
8.6
276
7.3
10
8.4
268
6.8
11
On the Job
Feature Not Available
8.3
10
8.5
273
8.0
10
Feature Not Available
7.2
10
8.5
274
6.8
10
8.4
226
Not enough data
After the Job
8.6
278
7.6
11
8.6
272
7.2
10
8.2
226
7.4
11
8.7
227
8.1
8
Agentic AI - Field Service Management
7.6
58
Not enough data
7.8
59
Not enough data
8.0
59
Not enough data
Categories
Categories
Shared Categories
Agentforce Field Service (formerly Salesforce Field Service) and Husky Intelligence are categorized as Field Service Management
Unique Categories
Agentforce Field Service (formerly Salesforce Field Service) has no unique categories
Husky Intelligence has no unique categories
Reviews
Reviewers' Company Size
Agentforce Field Service (formerly Salesforce Field Service)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Husky Intelligence
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Manufacturing
8.4%
Information Technology and Services
8.4%
Hospital & Health Care
4.9%
Telecommunications
4.5%
Consulting
4.4%
Other
69.4%
Higher Education
11.8%
Facilities Services
11.8%
Accounting
11.8%
Utilities
5.9%
Retail
5.9%
Other
52.9%
Discussions
What is Salesforce Field Service used for?
2 Comments
DJ
The best function of Salesforce Field Service Lightning is probably task assignment. This tool allows you to create and quickly track work assignments,...Read more
Agentforce Field Service (formerly Salesforce Field Service) has no more discussions with answers
Husky Intelligence has no discussions with answers
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